1. The Phone Interview
Appearance
Noise
Environment
01
02
03
04
05
Bottom Lines
Dress professionally
Smile
Be focused; use notes
All of this contributes to
appearance & impressions
Be in business setting
Use landline, if possible
Sit at table or desk
Ensure no background noise potential
Enunciate
Do not eat, drink, or chew gum
Making sure you're available for
position, reasonably intelligent &
sane, & understand job
Gauging salary expectations
Clarifying resume and qualifications
If you sound low-energy, unfriendly,
distracted, or simply unprofessional, or if
you chronically interrupt or don't
communicate clearly, they'll put you
straight into the "no" pile
Purpose
TIP
TIP
TIP
TIP
TIP

2. 6 Tips for Conference Calls
Modulate Your Voice
Stay Focused
Stand
Smile
Keep It Short
Follow an Agenda
Breathe from diaphragm
Avoid monotone
Vary vocal range and tone
Enunciate and speak clearly
Focus eyes and attention on one place – otherwise
you’ll detract from your attention and effectiveness
Especially when you want to convey greater confidence
Will give your voice more energy and conviction
Smiling will transmit energy & enthusiasm in your voice
If your voice sounds inviting, it will draw people out
No visual way to receive feedback, so can’t be sure they
understand, agree, or have a problem with what was proposed
keep statements short and ask for frequent feedback
Adds clarity
Send in advance and stick to it
Make sure everyone knows
purpose of call
how long it will last
what they need to do to prepare for the call