The document discusses the importance of communication skills for students, engineers, and businesspeople. It notes that communication is the process of meaningful interaction between people and involves transmitting information through various means, including oral presentation, written work, body language, and visual images. Strong communication skills are a powerful asset but poor communication can damage professional growth and limit career advancement. The document provides tips for effective oral, written, and non-verbal communication and avoiding common mistakes. It emphasizes considering your audience, managing cultural differences, ensuring understanding, and the two-way nature of communication. Developing excellent communication skills is important for success in today's global workplace.

1. Sandip R. Hatkar
Sr. Design Engineer
Ross Process Equipment Pvt. Ltd.
design1@rossmixers.in

4.  Communicate (English) =
◦ Latin: communicate = make common + share
◦ Communication is the art of transmitting
information, ideas and attitudes from one person to
another. Communication is the process of meaningful
interaction among human beings.
 Powerful skill for students, engineers, businessman,etc.

5. Oral
Presentation
Audience Awareness
Critical Listening
Body Language
Written
Academic Writing
Revision and Editing
Critical Reading
Presentation of Data
Non-Verbal
Audience Awareness
Personal Presentation
Body Language

6.  Visual Images
Written Word
Spoken Word
Body
Body Language

7.  If no communication skills
◦ Damaging professional growth
◦ Limiting movement to top management positions

9. o Mistake with spelling, tone and grammar make you
look careless.
o Don’t rely on spelling
checkers.
o Mistakes finding by checking own
work bit
Difficult so let checked
By colleagues

10.  Would you announce layoff to your team by
email ? If you did you can upset everyone.
 Written communication don’t allow you to soften
difficult massage.
 Bad news to be given in person by sensitively
communicate in minimising long term upset.
 Help people deal with the difficult news

11. o Negative feedback should be avoided as small
problems getting bigger .
o Preparation is key to handle difficult conversation

12.  Assertive is about stating what you need , while
considering the wants and needs of other people.
 “Yes to the person No to the task” Maintaining
good relations.

13.  Reacting shouted to colleague instead calmly.
 This kind of emotional reaction can damage your
reputation.
 Acquire skill of managing emotions.

14.  Poorly prepared presentation,reports or
email can frustrate your audience bad .

15.  We may overlooks peoples different personalities.
 Appreciate people with different learning styles.

16.  Today's workplace melting pot of
ethenicity,religion,ages,sexual orientations and
viewpoints. These differences creates a rich
opinions that greatly enhance our life.
 Set time aside to listen
When you meet some new
o Manage cultural
Differences consider
Each persons expectations

17.  Always take time to check that people have
understood your message.
 e.g. when you email someone,you could
encourage to ask questions or to reply.
If they understood.
Build time for people to
discuss main points.

18.  Sending sensitive email to wrong person or an
incorrect attachment? These kind of errors can
cause serious commercial problems.
 Type massage first then recipient .
 Cross check email id .

19.  Everyone make mistakes in communications.
 Avoid most common errors.
 Such as editing your work, accidently violating
privacy of people forwarding emails, and not being
assertive.
 Key :Think about audience.
 Communication is two way process.
 Good communication can greatly enhance your
working relationships and your job satisfaction.

20.  …in the new global and diverse
workplace requires excellent
communication skills

22. Sandip R. Hatkar