Blue Print Success of Shiv Khera

BLUE PRINT
SUCCESS
By Shiv Khera

“Winners do in spite of problems,
losers permanently rationalize”

Step1:Changefocus– look for thepositive- Most peoplefind
what they arelooking for. If they arelooking for friendship,
happinessand thepositive, that iswhat they get. If they are
looking for fightsor indifference, then that iswhat they get.
Step 2: Makeahabit of doing it now - Lifeisnot adressrehearsal.
I don't carewhat philosophy you believein--wehavegot only
oneshot at thisgamecalled life. Thestakesaretoo high. The
stakesarethefuturegenerations.
Step 3: Develop an attitudeof gratitude- Count your blessings, not
your troubles. Taketimeto smell theroses.
STEPSFOR BUILDING POSITIVE ATTITUDE

Step 4: Get into acontinuouseducation program - Spend so
much timeimproving yourself that you haveno timeleft to
criticizeothers.
Step 5: Build apositiveself-esteem - If you want to build
positiveself-esteem quickly, oneof thefastest waysisto do
something for otherswho cannot repay you in cash or kind.
Step 6: Stay away from negativeinfluences- A person’s
character isnot only judged by thecompany hekeeps, but
also by thecompany heavoids.

Step 7: Learn to likethethingsthat need to bedone-
Start by do ing what is necessary, then what is
po ssible, and suddenly yo u are do ing the impo ssible.
-- St. Francis o f Assisi
Step 7: Start your day with apositive-
" If yo u are go ing to change yo ur life, yo u need
to start immediately and do it flambo yantly."

WINNER V/S LOSER
Winner Loser
The Winner is always part of the
answer;
The Loser is always part of the
problem.
The Winner always has a program; The Loser always has an excuse.
The Winner says, "Let me do it for
you";
The Loser says, "That is not my
job."
The Winner sees an answer for
every problem;
The Loser sees a problem for
every answer.
When a Winner makes a mistake,
he says, "I was wrong";
When a Loser makes a mistake,
he says, "It wasn't my fault."
A Winner makes commitments; A Loser makes promises.
Winners say, "I must do Losers say, "Something must be

SUCCESS
To laugh o ften and lo ve much;
To win the respect o f intelligent perso ns and the affectio n o f children;
To earn the appro valo f ho nest critics and endure the betrayalo f false friends ;
To appreciate beauty;
To find the best in o thers;
To give o ff o ne's self witho ut the slightest tho ught o f return;
To have acco mplished a task, whether by a healthy child, a rescued so ul, a
garden patch, o r a redeemed so cialco nditio n;
To have played and laughed with Enthusiasm and sung with exaltatio n;
To kno w that even o ne life has breathed easier because yo u have lived;
This is to have succeeded.
Ano nymo us

THIS WAS A MAN WHO
 failed in business at the age o f 21 ;
 was defeated in a legislative race at age 22;
 failed again in business at age 24;
 overcame the death o f his sweetheart at age 26;
 had a nervo us breakdo wn at age 27 ;
 lo st a co ngressio nalrace at age 34;
 lo st a senato rialrace at age 45;
 failed in an effo rt to beco me vice-president at age 47 ;
 lo st a senato rialrace at age 49; and
 was elected president o f the United States at age 52.
This man was Abraham Linco lnThis man was Abraham Linco ln

 Henry Fo rd was bro ke at the age of 40.
 Lee Iaco cca was fired by Henry Fo rd IIat the age o f 54.
 Yo ung Beetho ven was to ld that he had no talent fo r music,
but he gave so me o f the best music to the wo rld.
 In 1 91 3, Lee De Fo rest, invento r o f the trio des tube, was
charged by the district atto rney fo r using fraudulent means
to mislead the public into buying sto cks o f his co mpany by
claiming that he co uld transmit the human vo ice acro ss the
Atlantic. He was publicly humiliated.
EVERY SUCCESSSTORY ISA STORY
OF GREAT FAILURE

 As a yo ung carto o nist, Walt Disney faced many
rejectio ns fro m newspaper edito rs, who said he
had no talent. One day a minister at a church
hired him to draw so me carto o ns. Disney was
wo rking o ut o f a smallmo use infested shed near
the church. After seeing a smallmo use, he was
inspired. That was the start o f Mickey Mo use.
OF GREAT FAILURE

 A New York Timeseditorial on December
10, 1903, questioned thewisdom of the
Wright Brotherswho weretrying to invent
amachine, heavier than air, that would fly.
Oneweek later, at Kitty Hawk, theWright
Brotherstook their famousflight.
OF GREAT FAILURE

 One day a partially deaf fo ur year o ld kid came
ho me with a no te in his po cket fro m his teacher,
" Yo ur To mmy is to o stupid to learn, get him o ut o f
the scho o l." His mo ther read the no te and
answered, " My To mmy is no t stupid to learn, Iwill
teach him myself." And that To mmy grew up to be
the great Tho mas Ediso n. Tho mas Ediso n had o nly
three mo nths o f fo rmalscho o ling and he was
partially deaf.
OF GREAT FAILURE

 In 1 91 4, Tho mas Ediso n, at age 67 , lo st his facto ry,
which was wo rtha few millio n do llars, to fire. It had
very little insurance. No lo nger a yo ung man, Ediso n
watched his lifetime effo rt go up in smo ke and said,
" There is great value in disaster. Allo ur mistakes are
burnt up. Thank Go d we can start anew." In spite o f
disaster, three weeks later, he invented the
pho no graph.
What an attitude!
OF GREAT FAILURE

 Desire- A burning desireisthestarting point of all
accomplishment. Just likeasmall firecannot givemuch
heat, aweak desirecannot producegreat results.
 Commitment- Thequality of aperson'slifeisin direct
proportion to their commitment to excellence, regardlessof
their chosen field of endeavor -VinceLombardi
 Responsibility- Responsiblepeopleaccept and learn from
their mistakes.
QUALITIESTHAT MAKE A PERSON SUCCESSFUL

 Hard Work- Theaverageperson putsonly 25% of hisenergy
and ability into hiswork. Theworld takesoff itshat to those
who put in morethan 50% of their capacity, and standson its
head for thosefew and far between soulswho devote100%.
--Andrew Carnegie
 Character- GeorgeWashington said, "I hopeI shall always
possessfirmnessand virtueenough to maintain what I consider
themost valuableof all titles, thecharacter of an honest man."
 PositiveBelieving- Positivebelieving isan attitudeof
confidencethat comeswith preparation.

 Givemorethan you get - Winners put in 1 00% and
then so me mo re.
 Persistence- No thing willtake the place o f
persistence. Talent willno t : No thing is mo re co mmo n
than unsuccessfulpeo ple with talent . Genius willno t :
Unrewarded genius is a pro verb. Educatio n willno t:
The wo rld is fullo f educated derelicts. Persistence and
determinatio n alo ne are o mnipo tent.--Calvin Co o lidge

 Prideof performance- If a man is called to be street sweeper,
he sho uld sweep streets even as Michelangelo painted, o r
Beetho ven co mpo sed music, o r Shakespeare wro te po etry. He
should sweep streets so well that allthe hosts o f heaven and
earth willpause to say, here lived a great street sweeper who
did his jo b well. -- Martin Luger King, Jr.
 BeWilling to BeaStudent-The best teachers willno t give yo u
so mething to drink, they willmake yo u thirsty. They willput
yo u o n a path to seek answers.

LUCK SHINES ON THE DESERVING
 Alexander Graham Bell wasdesperately trying to invent a
hearing aid for hispartially deaf wife. Hefailed at inventing a
hearing aid but in theprocessdiscovered theprinciplesof the
telephone. You wouldn't call someonelikethat lucky, would
you?
 I too believein good luck, harder you work themorecloser
you will beto it.
 Good luck iswhen opportunity meetspreparation. Without
effort and preparation, lucky coincidencesdon't happen.

MOTIVATION
 Motivation islikefireunlessyou keep adding fuel to
it, it dies. Just likeexerciseand food don't last long,
neither doesmotivation. However, if thesourceof
motivation isbelief in inner values, it becomes
long--lasting.
 Experiencehasshown that peoplewill do alot for
money, morefor agood leader, and do most for a
belief. Weseethishappening every day all over the
world. Peoplewill diefor abelief.

 Turn Scars into Stars - Some of the best music
was composed by Beethoven. What was his
handicap? He was deaf. Some of the best poetry
written on nature was written by Milton. What
was his handicap? He was blind. One of the
greatest world leaders was US President
Franklin D. Roosevelt. What was his handicap?
He served from a wheelchair.
STEPS FOR BUILDING POSITIVE SELF-
ESTEEM

Learn Intelligent Ignorance
I'm looking for alot of men with an infinitecapacity for not knowing what
cannot bedone.--Henry Ford
Henry Ford gavethisworld theV8 engine. Hedid not havemuch formal
education. In fact, hedid not go to school beyond theageof 14. Hewas
intelligent enough to know therehad to beaV8 enginebut hewasignorant
and didn't know how to build it. So heasked all hishighly qualified,
educated peopleto build one. But they told him what could bedoneand
what couldn't. According to them, aV8 wasan impossibility. But Henry
Ford insisted on having hisV8. A few monthslater heasked hispeopleif
they had theV8 and they replied, "Weknow what can bedoneand wealso
know what cannot bedoneand V8 isan impossibility." Thiswent on for
many monthsand still Henry Ford said, "I want my V8." And shortly
thereafter thesamepeopleproduced hisV8 engine.
ESTEEM

Do Something forOthers Who Cannot Repay
You in Cash orKind

Dr. Karl Menninger, aworld-renowned psychiatrist, wasonce
asked, "What would you advisesomeoneif you knew that
person wasgoing to haveanervousbreakdown?" Theaudience
expected Dr. Menninger to adviseconsulting aprofessional. But
hedidn't. Hesaid, "I would advisethat person to lock home, go
to theother sideof town, find someonein need and help that
person. By doing that weget out of our own way." A lot of
timesweget in our own way, don't we?
ESTEEM

Learn to Give and Receive Compliments

Don't missout on any opportunity to givesincere
compliments. Remember, thekey word issincerity.
When othersgiveyou acompliment, accept it
graciously and gracefully with two words, "Thank
you." That isasign of humility.
ESTEEM

Accept responsibility

If theaveragelifeexpectancy of aperson is75
yearsand if you are40 yearsold, you have365
daysx 35 years, to live. Ask yourself this
question: What areyou going to do with thistime?
When weaccept or add responsibility, wemake
ourselvesmorevaluable.
ESTEEM

Set Goals

Well-defined goalsgiveaperson asenseof
direction, afeeling of accomplishment when
hereacheshisgoals. Moreimportant than
goalsisasenseof purposeand vision. It gives
meaning and fulfillment to life.
ESTEEM

Associate with People of High Moral Character

Associateyourself with peopleof good quality if
you esteem your reputation for it isbetter to be
alonethan to bein bad company.
- GeorgeWashington
ESTEEM

Become Internally Driven, Not Externally Driven
No one can make you feel inferior without your
permission. -- Eleanor Roosevelt

There is a story about an ancient Indian sage who was
called ugly names by a passerby. The sage listened
unperturbed till the man ran out of words. He asked the
man, "If an offering is not accepted, who does it belong
to?" The man replied, "It belongs to the person who offered
it." The sage said, "I refuse to accept your offering," and
walked away, leaving the man dazed. The sage was
internally driven.
ESTEEM

Develop a Mindset That Brings Happiness
 Look for thepositivein every person and in every situation.
 Resolveto behappy.
 Set your own standardsjudiciously.
 Develop an immunity to negativecriticism.
 Learn to find pleasurein every littlething.
 Remember all timesarenot thesame. Upsand downsarepart of life.
 Makethebest of every situation.
 Keep yourself constructively occupied.
 Help otherslessfortunatethan yourself.
 Learn to get over things. Don't brood.
 Forgiveyourself and others. Don't hold guilt or bear grudges.
ESTEEM

Have patience

In China there is a bamboo tree which is planted,
watered and fertilized for the first four years and
nothing happens. There is no visible sign of growth.
But sometime during the fifth year, the bamboo tree
grows about 90 feet in six weeks. The question is: Did
the bamboo tree grow in six weeks or did it take five
years to grow even though there was no visible sign it
was taking root in the ground?
ESTEEM

 Benjamin Franklin said, "When you aregood to others, you are
best to yourself."
 Our lifeislikean echo: Weget back what wegive.
 It isoneof themost beautiful compensationsof lifethat no man
can sincerely try to help another without helping himself.
--Ralph Waldo Emerson

 Goodnesshasaway of coming back; that isthenatureof the
beast. Onedoesn't haveto do good with adesireto get back. It
just happensautomatically.
LIFE IS AN ECHO

Many yearsago two boyswereworking their way through Stanford
University. Their fundsgot desperately low, and theideacameto them to
engageIgnacio Paderewski for apiano recital. They would usethefundsto
help pay their board and tuition. Thegreat pianist'smanager asked for a
guaranteeofÄ$2,000.Theguaranteewasalot of money in thosedays, but
theboysagreed and proceeded to promotetheconcert. They worked hard,
only to find that they had grossed only $1,600.
After theconcert thetwo boystold thegreat artist thebad news. They
gavehim theentire$1,600, along with apromissory notefor $400,
explaining that they would earn theamount at theearliest possible
moment and send themoney to him. It looked liketheend of their college
careers. "No, boys," replied Paderewski, "that won't do." Then, tearing thenote
in two, hereturned themoney to them aswell. "Now," hetold them, "take
out of this$1,600 all of your expensesand keep for each of you 10 percent
of thebalancefor your work. Let mehavetherest.“ Cont’d….
LIFE IS AN ECHO

LIFE IS AN ECHO
The years ro lled by. Wo rld War Icame and went.
Paderewski, no w premier o f Po land, was striving to feed tho usands o f
starving peo ple in his native land. The o nly perso n in the wo rld who
co uld help him was Herbert Ho o ver, who was in charge o f the US
Fo o d and Relief to Po land.
After the starving peo ple were fed, Paderewski jo urneyed to Paris to
thank Ho o ver fo r the relief sent him.
“ That's allright, Mr. Paderewski ," was Ho o ver's reply. " Besides, yo u
do n't remember it, but yo u helped me o nce when Iwas a student at
co llege, and Iwas in tro uble."

WESEETHINGSNOTTHEWAYTHEY
AREBUTTHEWAYWEARE
There is a legend abo ut a wise man who was sitting o utside his
village. Atraveler came up and asked him, " What kind o f
people live in this village, because Iam lo o king to mo ve fro m
my present o ne?" The wise man asked, " What kind o f peo ple
live where yo u want to mo ve from?" The man said, " They are
mean, cruel, rude." The wise man replied, " The same kind o f
people live in this village to o ." After so me time ano ther
traveler came by and asked the same questio n and the wise
man asked him, " What kind o f peo ple live where yo u want to
mo ve fro m?" And the traveler replied, " The peo ple are very
kind, co urteo us, po lite and go o d." The wise man said, " Yo u
willfind the same kind of people here to o ."

Step 1: Accept Responsibility
"Responsibilities gravitate to the person who can shoulder
them.“ --Elbert Hubbard
People who don't accept responsibility shift the blame to
their parents, teachers, genes, God, fate, luck or the stars.
For evil to flourish, good people have to do nothing and evil
shall flourish. --Edmund Burke
STEPS FOR BUILDING A POSITIVE
PERSONALITY

Step 2: Consideration
Oneday, aten-year-old boy went to an ice cream shop, sat at a
tableand asked thewaitress, "How much isan ice-cream cone?"
Shesaid, "seventy-fivecents." Theboy started counting thecoins
hehad in hishand. Then heasked how much asmall cup of ice-
cream was. Thewaitressimpatiently replied, "sixty fivecents."
Theboy said, "I will havethesmall ice-cream cup." Hehad his
ice-cream, paid thebill and left. When thewaitresscameto pick up
theempty plate, shewastouched. Underneath wereten one-cent
coinsastip. Thelittleboy had consideration for thewaitressbefore
heordered hisice-cream. Heshowed sensitivity and caring. He
thought of othersbeforehimself.
PERSONALITY

Step 3: Think win-win
When weserveour customers, our families, our employers
and employees, weautomatically win.
Step 4: Choose YourWords Carefully
A person who sayswhat helikesusually endsup hearing
what hedoesn't like. Betactful.
Excessivetalking doesnot mean communication. Talk less;
say more.
PERSONALITY

Step 5: Don’t criticize &complain
A critic islikeaback-seat driver who drivesthedriver mad.
Receiving criticism
1. Takeit graciously.
2. Evaluate. If it makessense, accept & implement.
3. Accept it immediately & empathetically
4. Alwaysthank theother person for criticizing in constructive
manner.
PERSONALITY

Step 6: Smile &be kind
In thecourseof theday, someof your acquaintancesmay be
too tired to giveyou asmile. Givethem oneof yours. Nobody
needsasmileso much asthosewho havenoneleft to give.
Step 7: Put Positive Interpretation on OtherPeople's
Behavior
In theabsenceof sufficient facts, peopleinstinctively put a
negativeinterpretation on others' actionsor inactions. Some
peoplesuffer from "paranoia"; they think theworld isout to get
them. That isnot true.
STEPS FOR BUILDING A POSITIVE PERSONALITY

Step 8: Be a good listener
Listening showscaring. When you show acaring attitude
toward another person, that person feelsimportant. When he
feelsimportant, heismoremotivated and morereceptiveto
your ideas.

An open ear istheonly believablesign of an open heart.
--David Augsburger
Step 9: Be Enthusiastic
Nothing great isever achieved without enthusiasm.
--Ralph Waldo Emerson
PERSONALITY

Step 10: Give Honest and Sincere Appreciation
Thepsychologist William Jamessaid, "Oneof thedeepest
desiresof human beingsisthedesireto beappreciated. The
feeling of being unwanted ishurtful."

Thebiggest diseasetoday isnot leprosy or tuberculosisbut
rather thefeeling of being unwanted.-Mother Teresa.
Step 11: When We Make a Mistake, We Should Accept It
immediately and Willingly
PERSONALITY

GIVING APPRECIATION
1. Bespecific
2. Besincere
3. Timebound – should beimmediate

Step 12: When the OtherPerson Realizes and Admits That
He Has Made a Mistake, Congratulate Him and Give Him
a Way Out to Save Face
Step 13: Discuss But Don't Argue
Arguing islikefighting alosing battle. Even if onewins, the
cost may bemorethan thevictory isworth. Emotional battles
leavearesidual ill will even if you win.
I learned along timeago never to wrestlewith apig. You get
dirty and besides, thepig likesit. --CyrusChing
PERSONALITY

Step 14: Don't Gossip
"Small peopletalk about other people, mediocrepeopletalk about
things, great peopletalk about ideas."
Step 15: Turn YourPromises into Commitments
Commitment says, "I am predictablein theunpredictablefuture."
Themost important commitment weever makeisto our values.

Commitment leadsto enduring relationshipsthrough thick and thin.
It showsin aperson'spersonality and relationships.
PERSONALITY

PERSONALITY
Step 16: Be Grateful But Do Not Expect Gratitude
Gratitudewould rank among thetop qualitiesthat form the
character and personality of an individual with integrity. Ego
standsin theway of showing gratitude. A graciousattitude
changesour outlook in life. With gratitudeand humility, right
actionscomenaturally.
Step 17: Be Dependable and Practice Loyalty
Theold adage, "an ounceof loyalty isworth morethan a
pound of cleverness," isuniversal and eternal.

Step 18: Avoid Bearing Grudges. Forgive and
Forget
John Kennedy oncesaid, "Forgivetheother person
but don't forget their name."
"You cheat meonce, shameon you; you cheat me
twice, shameon me."
Step 19: Practice Honesty, Integrity, and Sincerity
PERSONALITY

Step 20: Practice humility
Many yearsago, arider cameacrosssomesoldierswho weretrying
to moveaheavy log without success. Thecorporal wasstanding by
asthemen struggled. Therider asked thecorporal why hewasn't
helping. Thecorporal replied, "I am thecorporal; I giveorders."
Therider dismounted, went up and stood by thesoldiersand as
they werelifting thelog, hehelped them. With hishelp, thelog got
moved. Therider quietly mounted hishorseand went to the
corporal and said, "Thenext timeyour men need help, send for the
Commander-in-Chief." After heleft, thecorporal and hismen
found out that therider wasGeorgeWashington
Step 21: Be understanding &caring
PERSONALITY

Step 22: Practice courtesy on daily basis
Rudeness is the weak man's imitatio n o f strength.-Eric Ho ffer
Step 23: Develop a Sense of Humor
Dr. No rman Co usins, autho r o f Anato my o f an Illness, is a prime
example o f ho w a perso n can cure himself o f a terminalillness. He
had a 1 -in-500 chance o f reco very, but Co usin wanted to pro ve that
if there was anything like mind o ver matter, he'd make it a reality.
He figured if negative emo tio ns caused negative chemicals in o ur
bo dy, then the reverse must be true to o . Po sitive emo tio ns, like
happiness and laughter, wo uld bring po sitive chemicals into o ur
system. He mo ved fro m the ho spitalto a ho teland rented humo ro us
mo vies and literally cured himself by laughing.
STEPSFOR BUILDING A POSITIVE
PERSONALITY

Step 24: Don't Be Sarcastic and Put Others Down
When so meo ne blushes with embarrassment, when
so meo ne carries away an ache, when so mething sacred
is made to appear co mmo n, when so meo ne's weakness
pro vides the laughter, when pro fanity is required to
make it funny, when a child is bro ught to tears o r when
everyo ne can't jo in in the laughter, it's a po o r jo ke.-
Cliff Tho mas
Step 25: To Have a Friend, Be a Friend
PERSONALITY

Step 26: Show Empathy
Reso lve to be tender with the yo ung,
co mpassio nate with the aged, sympathetic
with the striving and to lerant o f the weak and
wro ng. Because so me time in o ur lives we
wo uld have been allo f these o urselves.
--Llo yd Shearer, 1 98 6
PERSONALITY

PROBLEM SOLVING
1. Isit aproblem or isit an inconvenience?
2. If it’saproblem, pleasewritedown theproblem.
3. Pleasewritedown what arethepossiblecausesof
theproblem.
4. Writedown thepossiblesolutions.
5. What solutionsdo you recommend.
6. Why do you recommend thisone.

COMMUNICATION
 Non-verbal communication : 55%
 Tone of voice : 38%
 Verbal communication : 7%

SERENITY PRAYER
Go d grant me the serenity to accept the
things that Icanno t change and co urage to
change the things Ican and wisdo m to
kno w the difference.

"Wheneveryoneis againstyou, itmeans eitheryouare"Wheneveryoneis againstyou, itmeans eitheryouare
absolutelyrightoryouareabsolutelywrong"absolutelyrightoryouareabsolutelywrong"
ThankyouThankyou
Foryourpatientlistening

Blue Print Success of Shiv Khera

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