The document discusses best practices for community investment programs. It recommends starting early to understand local needs, developing innovative solutions for social problems, and regularly measuring impact. Effective programs identify business objectives, minimize ad hoc activities, and align investments with project timelines. Programs are most successful when they involve local stakeholders, build local capacity, and empower communities through partnership and self-mobilization. Good processes are important, including choosing partners, setting objectives, monitoring progress, evaluating outcomes, and managing finances. Front-loading efforts and using a multi-strand strategy can help address both short and long-term needs in a community.

1. Community Investment
a brief introduction
Jambi, April 6, 2014
Geragai Camp

2. Key Lessons Learned
• Start planning early, understand the
context and get an accurate baseline:
opportunities & challenges
• Developing social innovations that lead
to breakthroughs and new approaches
on existing latent social problems
• Demonstrating public accountability by
regularly measuring performance and
impact
Social &
Environmental
Damage
Prevention
• Identify business objectives of CI &
develop a strategy to achieve them.
• Minimise ad hoc activities that detract
from your strategy
• Get community and government
support
• Co-funding reduces dependence
• Align your CI development with the
project timelines so that CI supports
them
Contribution to
Local
Development
Commitment to
Global Issue &
Best Practices
06/04/2014 Riza Primahendra 2

3. CI as empowerment process…
Company’s active
involvement
Development For
Community
Development With
Community
Capacity Development
of Local Stakeholder
Development BY
Community
Main Actors Company Company with local
Local government and
government and local
community
local community
Type of Relationship Socialization
Consultation
Collaboration
Resource sharing
Self-Mobilization
Partnership
Implementing Agency Company and external
contractors
Company, external and
local contractors, local
government
Local community and
local government
Type of Activities Infrastructure
Public and social services
Capacity building
Institutional
development
Value chain programs
Supporting activities
06/04/2014 Riza Primahendra 3

4. Social Impact Model
Social Problem
Identification
It is developed
through
Social
Mission
A description
Social
Intervention
Strategies
Social
Shared
Vision
A description
of agreed basic
4
7
consultation &
participatory
prioritizing
of company’s
outcomes,
beneficiaries,
and social
businesses
Performance
Indicators
Program
Milestones
Operating
Model
condition will
be achieved
through joint
effort of local
stakeholders
5
1 3 2
Formulation
Process
6
06/04/2014 Riza Primahendra 4

5. Put good processes in place
• Make sure you have good processes for:
– Choosing the right implementing partner
through the right process
– Sharing roles and responsibilities: companies,
partner, government, community, …
Setting out objectives (outcomes) and action
– plans
– Monitoring progress
– Evaluating outcomes
– Change and adaptation mechanism
– Managing expenditure
– Reporting and communicating
06/04/2014 Riza Primahendra 5

6. Additional thoughts on CI….
• You can’t please everyone all the time…
• …. and sometimes things won’t work as well as you
hoped
• You’ll have to say no often and understand the
consequences
• Front load your efforts so that they start to provide
benefits when the project needs them
• If you have short and long term needs, consider a
multi-strand strategy – different activities for
different timeframes
• Ensure that short term activities don’t compromise
your long term business or CI objectives
• Partnerships can boost ownership, share burdens,
diversify expertise, promote long term benefit (but
assess the risks)
• Evaluate partners’ expertise and ability: they will
be managing your money – and your reputation
06/04/2014 Riza Primahendra 6

7. Thank you