Unified Communications i
    2010 drakt




1
Microsoft Business Productivity Infrastructure
Office Brings Even More Value to Server & Services Capabilities

                         Deliver the value of servers &
                               services to users




  Promote faster adoption of   Surface LOB information in   Single-interface
  new capabilities through     familiar applications        training helps manage
  tools used every day                                      support costs
Office Integration
•   Contacts and
    Communicator features
    are included in Office
    −   See “Collaborate” menu in
        Word (shown here)

•   Unified Contacts store
    provides a consistent
    experience
Office Integration
SMS og MMS i Outlook
Contact Card
•   Right click a contact or group to see expanded contact cards with
    organization info
Communicator 2007/2010
Find and connect with the right people


                                  Skill Search


                    • Keyword search

                    • Searches on all data in Microsoft®
                    SharePoint profile, including expertise,
                    interests, and tags
Find and connect with the right people


                             Location

                         • Auto-detected or user entered

                         • Visible by others unless
                         disabled via privacy settings

                         • Used for Enhanced 9-1-1
Next Generation Communications


                       Efficient Voice Mail


                • Automatic indexed transcription

                • Multiple language support

                • Callback or send message
Critical Voice Feature Coverage in “14”
Building on a robust foundation
14 Delivers (2H 2010):
• Enhanced 9-1-1 for North
  America
• Survivable Branch Appliances
                                                   OCS 2007 R2
• Call Admission Control
                                                   • Single Number reach
• More & cheaper phone models                      • Attendant Console
• Call Park, Malicious Call Trace,   12%           • Response Groups
  and other features                         17%
                                                   • SIP Trunking
• Additional data center                           • Dial-in audio conferencing
  survivability options                            • Higher def video
                                                   • Workflow activities for UC
       OCS 2007
       • “Anywhere Access”
       • IM & Rich Presence            71%
       • Most common voice
         features
       • Unified messaging
       • Audio and video
         conferencing
       • Desktop integration
System Level Price Comparisons
 Microsoft solution includes full UC, not just voice




12
W14 „Optimized for‟ IP Phones
                                                                                                     OPTIMIZED FOR


                                                                                                     Microsoft®
                                                                                                     Office Communicator




       Price



High


                                                                                             Polycom CX3000




                                                                            Polycom CX700¹



    Mid


                                    Polycom CX600         Aastra 6725 iP




               Polycom CX500        Aastra 6721 iP

                                                                                                                     Location
                            Common Area          Office desk           Office desk            Conference
                                                    (Low)                (High)                 Room
     – Will be available in W14
1    – Last update
PBX Interoperability
For Customers not yet ready to replace PBX
                                                         VOICE
VOICE                                        OCS user                  PBX user

  − OCS voice networks with any PBX
  − Direct SIP for signaling               OCS
                                                        Direct SIP
                                                                             PBX
  − G.711 & other standard codecs
                                                 CONFERENCING
CONFERENCING                                        PBX user w/ OCS conf
  − OCS conferencing connects to any PBX
  − Direct SIP for signaling               OCS                               PBX
                                                        Direct SIP
  − G.711 & other standard codecs
                                                    PRESENCE
PRESENCE                                            PBX user w/ OCS IM/P

  − OCS presence is available to any PBX
  − SIP verbs to get and set presence      OCS               SIP
                                                         get and set
                                                                             PBX
• Overview of presence

      • Sort people based on
        presence

      • Personal notes

      • Absence and return time

      • Scheduled events

      • See mobile line status

      • Manage schedule for
        employees

      • Connect calls

      • Dial to Office
        Communicator




15.
Competella sentralbord
                            Queue
Incoming                   controls
  queue

                           Monitor
Outgoing                  (Busy lamp)
 queue

                          Voice and/or
Outgoing
 A and B                      chat
  queue
   part


Directory
 search


 Online
Presence
Communications server 14 ep groadmap3
Communications server 14 ep groadmap3
Communications server 14 ep groadmap3
Communications server 14 ep groadmap3
Communications server 14 ep groadmap3
Communications server 14 ep groadmap3
Communications server 14 ep groadmap3
Communications server 14 ep groadmap3

Communications server 14 ep groadmap3

  • 1.
  • 2.
    Microsoft Business ProductivityInfrastructure Office Brings Even More Value to Server & Services Capabilities Deliver the value of servers & services to users Promote faster adoption of Surface LOB information in Single-interface new capabilities through familiar applications training helps manage tools used every day support costs
  • 3.
    Office Integration • Contacts and Communicator features are included in Office − See “Collaborate” menu in Word (shown here) • Unified Contacts store provides a consistent experience
  • 4.
  • 5.
    SMS og MMSi Outlook
  • 6.
    Contact Card • Right click a contact or group to see expanded contact cards with organization info
  • 7.
  • 8.
    Find and connectwith the right people Skill Search • Keyword search • Searches on all data in Microsoft® SharePoint profile, including expertise, interests, and tags
  • 9.
    Find and connectwith the right people Location • Auto-detected or user entered • Visible by others unless disabled via privacy settings • Used for Enhanced 9-1-1
  • 10.
    Next Generation Communications Efficient Voice Mail • Automatic indexed transcription • Multiple language support • Callback or send message
  • 11.
    Critical Voice FeatureCoverage in “14” Building on a robust foundation 14 Delivers (2H 2010): • Enhanced 9-1-1 for North America • Survivable Branch Appliances OCS 2007 R2 • Call Admission Control • Single Number reach • More & cheaper phone models • Attendant Console • Call Park, Malicious Call Trace, 12% • Response Groups and other features 17% • SIP Trunking • Additional data center • Dial-in audio conferencing survivability options • Higher def video • Workflow activities for UC OCS 2007 • “Anywhere Access” • IM & Rich Presence 71% • Most common voice features • Unified messaging • Audio and video conferencing • Desktop integration
  • 12.
    System Level PriceComparisons Microsoft solution includes full UC, not just voice 12
  • 13.
    W14 „Optimized for‟IP Phones OPTIMIZED FOR Microsoft® Office Communicator Price High Polycom CX3000 Polycom CX700¹ Mid Polycom CX600 Aastra 6725 iP Polycom CX500 Aastra 6721 iP Location Common Area Office desk Office desk Conference (Low) (High) Room – Will be available in W14 1 – Last update
  • 14.
    PBX Interoperability For Customersnot yet ready to replace PBX VOICE VOICE OCS user PBX user − OCS voice networks with any PBX − Direct SIP for signaling OCS Direct SIP PBX − G.711 & other standard codecs CONFERENCING CONFERENCING PBX user w/ OCS conf − OCS conferencing connects to any PBX − Direct SIP for signaling OCS PBX Direct SIP − G.711 & other standard codecs PRESENCE PRESENCE PBX user w/ OCS IM/P − OCS presence is available to any PBX − SIP verbs to get and set presence OCS SIP get and set PBX
  • 15.
    • Overview ofpresence • Sort people based on presence • Personal notes • Absence and return time • Scheduled events • See mobile line status • Manage schedule for employees • Connect calls • Dial to Office Communicator 15.
  • 16.
    Competella sentralbord Queue Incoming controls queue Monitor Outgoing (Busy lamp) queue Voice and/or Outgoing A and B chat queue part Directory search Online Presence