The document summarizes an IP phone system called Allworx that is designed for businesses. It provides diverse voice services, robust features, and global integration capabilities across multiple sites. Allworx systems aim to satisfy customer needs with low total cost of ownership through easy installation and maintenance.
The four-line 1120E IP Desk phone supports standards-based Session Initiation Protocol (SIP), delivering choice to customers in deployment options with support on GENBAND A2 and C20 Communications Servers.
The four-line 1120E IP Desk phone supports standards-based Session Initiation Protocol (SIP), delivering choice to customers in deployment options with support on GENBAND A2 and C20 Communications Servers.
Here is an advantage of Cloud PBX Over Onsite PBX
Easy Setup & Saves Call Cost
Multi-Channel Integration
Security and Reliable
Back-up and Recovery
Real-Time Monitoring and Analysis
Ideally suited for managers and knowledge workers, the multi-line GENBAND IP Phone 1140E supports presentation of data and Web-centric applications on its high resolution graphical display, while an integrated USB port stream lines applications navigation with use of standard USB mice and keyboards.
Why Session Border Controllers?
Product Portfolio of the Session Border Controller
Business Applications and Use Cases (Vega ESBC)
Carrier/Service Provider Applications and Use Cases (NetBorder SBC)
Sangoma SBC Load Balancing and Failover Techniques
SBC Walkthrough
Conceptual Overview of the SBC Call Processing Components
Introduction and Configuration of SIP Profiles
Introduction and Configuration of Domain Profiles
Introduction and Configuration of Media Profiles
Introduction and Configuration of SIP Trunks
Introduction and Configuration of Call Routing
Walkthrough
Matrix Telecom Solutions: NAVAN CNX200 - Office-in-a-Box Solution for Small B...Matrix Comsec
NAVAN CNX200 is an all-in-one office solution for small businesses and enterprise branch offices with up to 24 users. It combines the functionalities of IP-PBX, Data router, Wi-Fi access point, VoIP-GSM gateway, VPN and Firewall Security in a compact and converged platform. A true office-in-a-box, CNX200 innovates the way small businesses communicate and manage infrastructure, so that they can increase productivity, lower costs and enhance collaboration with customers and suppliers.
Neocenter y Mitel te invitan al entrenamiento
técnico en línea para obtener los conocimientos y experiencia para ofrecer soluciones inalámbricas de los diferentes equipos SIP- DECT
El sistema IP-DECT (global) de Mitel® proporciona una solución altamente escalable,
compatible con mensajería, que cuenta con una cartera de teléfonos inalámbricos para
enfrentar una amplia gama de escenarios de uso.
Green Pearl is Tadiran’s pure IP communications solution for the small and
medium business. Optimally configured to meet the needs of your business,
Green Pearl is a powerful, yet affordable off-the-shelf standalone system.
All-inclusive by design, it boasts a multitude of telephony features and is
designed for ease-of-use. You simply plug in your favorite phone and start
communicating. In a class of its own, Green Pearl has much to offer.
Here is an advantage of Cloud PBX Over Onsite PBX
Easy Setup & Saves Call Cost
Multi-Channel Integration
Security and Reliable
Back-up and Recovery
Real-Time Monitoring and Analysis
Ideally suited for managers and knowledge workers, the multi-line GENBAND IP Phone 1140E supports presentation of data and Web-centric applications on its high resolution graphical display, while an integrated USB port stream lines applications navigation with use of standard USB mice and keyboards.
Why Session Border Controllers?
Product Portfolio of the Session Border Controller
Business Applications and Use Cases (Vega ESBC)
Carrier/Service Provider Applications and Use Cases (NetBorder SBC)
Sangoma SBC Load Balancing and Failover Techniques
SBC Walkthrough
Conceptual Overview of the SBC Call Processing Components
Introduction and Configuration of SIP Profiles
Introduction and Configuration of Domain Profiles
Introduction and Configuration of Media Profiles
Introduction and Configuration of SIP Trunks
Introduction and Configuration of Call Routing
Walkthrough
Matrix Telecom Solutions: NAVAN CNX200 - Office-in-a-Box Solution for Small B...Matrix Comsec
NAVAN CNX200 is an all-in-one office solution for small businesses and enterprise branch offices with up to 24 users. It combines the functionalities of IP-PBX, Data router, Wi-Fi access point, VoIP-GSM gateway, VPN and Firewall Security in a compact and converged platform. A true office-in-a-box, CNX200 innovates the way small businesses communicate and manage infrastructure, so that they can increase productivity, lower costs and enhance collaboration with customers and suppliers.
Neocenter y Mitel te invitan al entrenamiento
técnico en línea para obtener los conocimientos y experiencia para ofrecer soluciones inalámbricas de los diferentes equipos SIP- DECT
El sistema IP-DECT (global) de Mitel® proporciona una solución altamente escalable,
compatible con mensajería, que cuenta con una cartera de teléfonos inalámbricos para
enfrentar una amplia gama de escenarios de uso.
Green Pearl is Tadiran’s pure IP communications solution for the small and
medium business. Optimally configured to meet the needs of your business,
Green Pearl is a powerful, yet affordable off-the-shelf standalone system.
All-inclusive by design, it boasts a multitude of telephony features and is
designed for ease-of-use. You simply plug in your favorite phone and start
communicating. In a class of its own, Green Pearl has much to offer.
ICStation
team introduce you this APR9600 voice recording and playback system used in elevator based on the
ICStation Mega2560 compatible with Arduino
. It uses
DC5V voltage to work. When you press the different keys, the
loudspeaker
will sound that which floor you arrive. This design uses a APR9600 voice chip as the core of
the circuit and realizes the function of auto recording and playback. It uses power amplifier chip JRC286D to amplify the audio and enhance the volume. The voice
recording and playback circuit is widely used in everyday life. For example, the leaving message and response of the telephone, game machine, and toy voice recording
and playback, telling time of the clock or alarm, selling products and control of the household appliance, etc. The designed circuit control is easy ,high-quality sound and
big volume. It can be recorded and played for many times and has strong ability of portability. It can be used in other ares for a little modification.The voice recording and
playback using the APR9600 chip as the core has the advantage on the price.It is worth of promoting
Reduce Total Cost of Ownership!
During the past decade, we have seen tremendous changes in communication
technology. CIOs are no longer simply looking for telephony switches, but are
requiring sophisticated pure IP UC&C solutions that bring down costs and provide added-value to both their customers and employees.
Prosody S from Aculab is a sophisticated telephony media processing software with fully integrated SIP stack. It is extensively used within contact centre and blue light solutions.
TADSummit, The MONEH Innovation Showcase chaired by James Body, Telet ResearchAlan Quayle
The MONEH Innovation Showcase chaired by James Body, Telet Research
The MONEH Innovation Showcase is aimed at fundamentally changing what it means to be a mobile network operator. James and the Telet Research team have been beavering away to implement a cloud based cellular core that supports Multi Operator Neutral Host (MONEH) operation. This means that any privately owned Radio Access Network with embedded Evolved Packet Core (EPC) will be able to accept inbound roaming traffic from other mobile network users. The demo will include production ready Acceleran radios with an embedded EPC from Quortus providing an LTE service, so members of the audience will have the opportunity to join the demo with their own mobiles! We’ll have voice and SMS services running live, and a host of other network and end user services. It will support inter-carrier signaling and a few other surprises. Programmable Telecoms is changing every aspect of our industry.
Some of the partners making this live demonstration possible include: Telet Research, Accelleran, Quortus, Simwood, Telestax, NG Voice, and Flowroute.
MVTS Pro is a high performance class 4 softswitch with SBC functionality - a carrier-grade solution for efficient VoIP traffic management and wholesale peering.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
2. W Does Allworx Deliver?
hat
Satisfy Customer Needs with Low Total Cost of
Ownership
3. Diverse
Voice
Routing Services Robust
Management Customized
Features
Global
Multi-site What Customers
Voicemail
Integration Want…
Business Mobility
Process Connectivity
Productivity Presence
Management
5. From Visionary
Beginnings…To Today
• Founded in 1998
– 2 Divisions - Consulting and Product (Allworx)
– Management Team – Kodak, Xerox Sr. design
engineers
– Film Kiosks Demonstrated Engineering skills
– Cutting-Edge Design & Development a core
competence
• Introduced Allworx in 2003
• Acquired by PAETEC in November 2007
– More than 12,000 servers
– More than150,000 handsets and almost 500,000
users
• #1 market share in IP PBX in SMB
– defined as less than100 users per location
6. Top Reasons To Believe
1. Built for The Future
– Pure SIP IP Phone System
– SIP 2.0 trunks, any SIP stations
– Migrate from Analog POTS,
T1/PRI
1. Targeted for SMB
– Huge Market opportunity
– Legacy Key Systems Turn is now
– Features exceed customer needs
1. Everything built-in
– System licenses - not per seat
– no blades/gateways
– No inventory support nightmares
7. Key Differentiators
4. Easy to install – Easier to maintain
5. Compelling Software Evolution
6. Lowest Total Cost of Ownership
7. Foundation for Managed Services
8. Solves Current Customers problems…and then
some
8. 6x Server Fundamentals
• 30 users included – license expansion to 60
• Every Server includes SIP Trunks
• Six Copper trunks, two analog extensions
• One Eight Party conference Bridge *
* Licensed option
9. 48x Server Fundamentals
– 48 users included – license expansion to 250
– Every Server includes Unlimited SIP
– 2 TI/PRI **
– 60 party Conference Bridge DSP **
Bigger and broader market segment for new prospects
Migration options for existing customers
Same strategy of minimal part numbers for stock and support
** Licensed options
10. 48x Quick Facts
• 48x built on the solid foundation established by the
24x
– Over 2000 satisfied customers
– System-wide optional feature keys
• No per user licensing of features
• License only those features you need
– Logical user expansion licenses
• (49 to100; 101 to 150; 151 to 200; 201 to 250)
– Extended Warranty and Software maintenance options
• Benefits
– Bigger and broader market coverage – more flexibility
– Comprehensive migration options – existing customer
benefit
– Sane strategy of minimal part numbers for support
11. Server Specifications
48x 6x Port Expander
Number of
Up to 250 Up to 60 0
Users
Auto Attendants 9 9 0
Central Office 3 FXO, expandable to 21* 6 FXO, expandable to 24* 6 FXO ports
Lines SIP 1 PFT 1 PFT 1 PFT
Unlimited SIP lines Unlimited SIP Lines 3 Port Expanders per
Server
Analog Phones 5 FXS Ports expandable to 2 FXS ports expandable to 2 FXS Ports
11* 8* 6 Additional w/ 3 Px
Voicemail 16 ports 8 Ports Server Based
125 hours total 2 hours per user
Conference Four conference bridges One 8 seat bridge ** None
max 30 seats/bridge, max
60 seats across all bridges
**
Hard Drive 8GB solid state drive 512 MB Compact Flash 256 MB Compact flash
* with optional Port Expander
T1/PRI 2 Built-in **
** optional license N/A N/A
12. The Allworx 9224
A premium top-of-the-line phone with Powerful Features
• 24 programmable, 3-
color Feature Keys
(PFK’s)
• Backlight Display for
Readability
• 7 Interactive Soft Keys
• 11 Fixed Feature Keys
• Full-Duplex
Speakerphone
• Built-in Headset Jack
• Built-in Layer 2 Switch
• Power over Ethernet
(PoE)
13. The Allworx 9224 with 3 Tx
Additional Sidecars support Attendant
Console
Every Tx powered by 9224
14. The Allworx 9212
A premium top-of-the-line phone with Powerful Features
• 12 Programmable, 3-color
Feature Keys (PFK’s)
• 7 Interactive Soft Keys
• 11 Fixed Feature Keys
• Full-Duplex Speakerphone
• Built-in Headset Jack
• Built-in Layer 2 Switch
• Power over Ethernet
(PoE)
15. The Allworx 9204
A sleek stylish design phone ideal for any office setting.
• 4 programmable function keys
• 192x64 graphical backlit
display with adjustable
brightness
• Power over Ethernet (PoE)
• High-fidelity voice handset
• Wideband audio support
• Wall mountable
• Only supported with System
software 7.1 or higher
18. SIP with PAETEC
SIP VoIP
(long
distance)
(local/
911)
• SIP available on PAETEC Dynamic IP
• The intelligence built in to choose the most cost effective phone line
- based on the number dialed
• Apply different dialing rules to different telephone services (ITSP vs.
local telephone company)
• Take advantage of the most cost effective way to route a phone call
• Implement today or tomorrow - as customers needs change
19. SIP Ready
(local/
911)
• In markets where PAETEC SIP is not yet
available
20. Remote Phones - anywhere in the world
Incoming & Outgoing
calls
- VoIP or PSTN
Main Office
Firewall
Remote
Intern
Intern User
et
et
• DSS
• BLF
• Line Appearance Remote
• Call Appearance User
• SIP Appearance
• Call Queuing
Local Users • NAT Access
• Multiple Remote Users behind same
firewall
• No VPN Required
• No static IP address required for remote
phones
21. Users/
Handsets/
Extensions
1. Users are individuals
(requiring voicemail)
2. Extensions are “all others”
kitchen, break room
or call routes
3. Handsets are endpoints
4. Handsets assigned to User
(unlimited)
Allworx Handsets
Generic SIP Handsets
SIP soft-phones
• 6x Capacities:
– 60 users
– 120 extensions
• 48x Capacities
– 250 users
– 500 extensions
22. Call Routes
• Call routes are a pre-determined route for any call
dialed or transferred to a user or extension
23. Call Routes, cont’d
• Call routes can
be specific
based on
Caller ID
• Follow-up with
multiple call
route attempts
• Finally…
24. Presence
• Every user has 7 unique presence settings - and can change
them at will
25. Unified Messaging - Standard
Voicemail/
Email in One Box
• Review, retrieve and respond to all your messages from
Inbox
• Voicemail SMS text message alerts & escalation
28. E911 Alert
• Emergency Alert
Programmable Feature Key
(PFK)
– Any number of handsets may
have Emergency Alert PFK
• When 911 call is made,
generates audible and visual
alert on phone display
– Email message and SMS text can
also be generated
• Perfect for
– Educational markets
– Any “high risk” customers
30. Advanced Multi-site
• Support for up to 1000
users
– Primary/Branch
• Global Directory
• Global Voicemail
• Global Call Routes
• Global Busy Lamp Fields
• Enhanced Auto Attendants
31. Advanced Multi-Site
…across town or across the Country
Up to 99 locations – public, or private
network Dallas TX
972 897-2800
• Global Directory, Global voicemail New York, NY
• Global Numbering 212 863-4000
• Visibility of handsets at branch locations
• Transfer Site to Branch
• Access remote site trunks
• Shared Automated Attendants
Rochester, NY
• Primary Site has visibility of users of all 585 321-6000
branches
• Multiple Primary Sites can serve for Disaster
Recovery
• Distributed is better for SMB
33. Call Assistant
Attendant Call Processing/Power Dialing/Call Logging/Call
Recording in conjunction with Allworx 9224/9212/9202
34. Call Recording – Easy as 1-2-
3
Appears in folder where
when recording shows status,
pause and resume
you want - Records directly to
folder - not using voicemail port
34
37. Call Queuing &
Automatic Call Distribution
Perfect for Small Call
Groups
16 Callers in Queue
Queues
10 Call
38. Distribution Algorithms
1. Priority – Strict ordered list of Agents
First agent available on list gets next call.
1. Round Robin – “Sales Person” Mode
Evenly distribute same number of calls to each
agent.
1. Longest Idle – “Support Team” Mode
Evenly distribute by time to each logged in agent.
1. Ring All – Legacy Call Queuing Mode
44. Queue Alarms/
Supervisor
• Unlimited • Queue Alarm PFK’s
Supervisors – Yellow, then Red
Administer via Web queue thresholds
View and Reset Wait Times
Queue stats Too many callers
View and Reset
• All Agents Logged
Agent stats
View logged in
Out (with Calls in
Agents Queue)
Force logouts • Service observe w/
Monitor for Queue Barge-in
Alarms
45. Conference Center
• Secure conferencing option –
ID and Password protection
– Easy-to-use graphic user
interface
• Full administrative view of users
and conferences
– Centralized scheduling and
moderation of calls
• 6x includes one 8-party
conference bridge
• 48x includes:
– 4 Managed, Secure Bridges
– 60 Total Bridge Participants
– 30 party maximum per bridge
Allworx Advanced Features save you time and effort with group calendaring, Call Assistant Software, Call Queuing and much more. We’ve streamlined tasks like information sharing and group planning, essentially adding hours to your work week. Group Calendaring : Scheduling meetings has never been easier – with a few clicks, view everyone’s schedule. Then create and track meeting requests via email. Call Assistant : Live answering position that works in conjunction with any Allworx phone. All key calling functions available via software – answer, release, hold, transfer, park, etc. Call Queuing: View continuously updated queue status on your PC (number in queue, longest wait time, average wait time, etc.). Call details report is available and can be exported to MS Excel for further analysis. All phones ring when a caller is in queue, first one to answer gets the call. Phones can answer multiple queues. VPN: Use the VPN software to access Allworx remotely and get full functionality (email, calendaring, shared files, etc.) VPN is PPTP- based. There is a one time license fee for up to 16 simultaneous users.. VoIP via WAN: Is a software key that enables multi-site connectivity and remote phone capability via VoIP phones using SIP protocol. With VoIP via WAN multi-site calling does not require ITSP service. It is needed to connect the Allworx system to an ITSP.
Allworx Call Assistant is a PC-based answering position which brings the power of enterprise attendant consoles direct to small businesses. It allows operators or receptionists to monitor the stat of every line in the system and to effectively dispatch calls by answering, transferring, parking or sending to voicemail. Key benefits: Centralized call management Easy-to-Use graphical interface Drag & drop capability for transferring calls Easy access to standard call functions Seamless integration with any Allworx phone Quick and easy installation Support for both VoIP and traditional CO phone lines My Calls: Every incoming or outgoing call associated with the operator’s extension appears here. It shows the status of the call, caller ID, Phone number and elapsed time. Outside Lines: All incoming lines which have been designated for this operator appear here. Switchboard: The Switchboard is a multifunctional interactive area designed to display Directory and other system information. Clicking on the tabs will lead to screens dedicated to Auto Attendants, Call Queues, Parked calls, Call monitors, active call and favorites. Directory: The directory displays all users currently configured in the Allworx system with extension number and color indicating current status. Task Bar: All key calling functions are conveniently placed at the top of the screen and can be accessed through either mouse or keyboard commands.