Oral communication in business
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Oral communication is an essential component of business that allows companies to interact with customers and maintain internal productivity. It is used in various forms like corporate communication, interviews, meetings, and conferences. Effective oral communication in business is important for customer service, technical knowledge sharing, communicating ideas, and improving efficiency.
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Fundamentals of communication ppt
#introduction
#effective communicaton
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#business communication
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#key points
Formal and informal channels of communication
The document discusses formal and informal channels of communication within organizations. Formal communication refers to sharing official information according to prescribed patterns depicted in organizational charts, flowing downwards with instructions and upwards with reports. Informal communication deviates from formal structures through the grapevine, which spreads unofficial information quickly but inaccurately. While the grapevine cannot be controlled, organizations can address it by providing open communication and information to employees to prevent rumors. Both formal and informal channels are important for information sharing and coordination in organizations.
Formal and informal communication
The document discusses formal and informal communication networks in organizations. It identifies techniques to encourage informal communication such as emphasizing informality, maintaining intense communication, and providing physical support. It also discusses the different directions of communication - upward, downward, and horizontal. The HR department establishes internal communication policies and provides an employee handbook to communicate policies, rules, benefits and ensure consistent application of HRM policies. Key aspects of communication are also defined, including exchange of information, noise, feedback, encoding and decoding.
Business communication
The document discusses the process of business communication. It defines communication as a two-way exchange between two or more parties with a mutually understood goal. The key elements of the communication process are the sender, receiver, message, medium, and feedback. It then describes the roles of the sender, receiver, message, medium, and feedback. It also discusses different types of communication based on direction, structure, and expression such as formal, informal, downward, upward, lateral, diagonal, inward, and outward communication.
Importance of business communication
Business communication is important for exchanging information between parties, preparing plans and policies, and achieving organizational goals. Effective business communication allows companies to increase employee efficiency, solve problems, make decisions, improve relations, publicize goods and services, remove controversies, and enhance employee satisfaction and loyalty. When communication breaks down, it can lead to issues like profit losses, damaged products, and cancelled contracts as seen with one company, BiTex Electronics. Proper communication within an organization is recommended to address such issues.
Presentation on formal vs informal communication
Communication is the sharing of information between individuals or groups to reach a common understanding. There are formal and informal styles of communication that are each appropriate depending on the situation. Formal communication follows official rules and includes downward, upward, and horizontal messages within an organization. Informal communication occurs spontaneously between people of varying statuses and helps indicate employee concerns and satisfaction. Both formal and informal communication are necessary for effective information sharing in organizations.
Business communication
This document provides an overview of business communication and presentation skills. It discusses key aspects of communication like mediums, messages, audiences and barriers. It also covers topics like nonverbal communication, communication goals, presentation structure, PowerPoint tips and report writing. The document aims to improve readers' understanding of effective business communication.
Effective Communication At Workplace
Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.
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Fundamentals of communication ppt
#introduction
#effective communicaton
#scope of communication
#forms of communication
#business communication
#process of communication
#importance of communication
#key points
Formal and informal channels of communication
The document discusses formal and informal channels of communication within organizations. Formal communication refers to sharing official information according to prescribed patterns depicted in organizational charts, flowing downwards with instructions and upwards with reports. Informal communication deviates from formal structures through the grapevine, which spreads unofficial information quickly but inaccurately. While the grapevine cannot be controlled, organizations can address it by providing open communication and information to employees to prevent rumors. Both formal and informal channels are important for information sharing and coordination in organizations.
Formal and informal communication
The document discusses formal and informal communication networks in organizations. It identifies techniques to encourage informal communication such as emphasizing informality, maintaining intense communication, and providing physical support. It also discusses the different directions of communication - upward, downward, and horizontal. The HR department establishes internal communication policies and provides an employee handbook to communicate policies, rules, benefits and ensure consistent application of HRM policies. Key aspects of communication are also defined, including exchange of information, noise, feedback, encoding and decoding.
Business communication
The document discusses the process of business communication. It defines communication as a two-way exchange between two or more parties with a mutually understood goal. The key elements of the communication process are the sender, receiver, message, medium, and feedback. It then describes the roles of the sender, receiver, message, medium, and feedback. It also discusses different types of communication based on direction, structure, and expression such as formal, informal, downward, upward, lateral, diagonal, inward, and outward communication.
Importance of business communication
Business communication is important for exchanging information between parties, preparing plans and policies, and achieving organizational goals. Effective business communication allows companies to increase employee efficiency, solve problems, make decisions, improve relations, publicize goods and services, remove controversies, and enhance employee satisfaction and loyalty. When communication breaks down, it can lead to issues like profit losses, damaged products, and cancelled contracts as seen with one company, BiTex Electronics. Proper communication within an organization is recommended to address such issues.
Presentation on formal vs informal communication
Communication is the sharing of information between individuals or groups to reach a common understanding. There are formal and informal styles of communication that are each appropriate depending on the situation. Formal communication follows official rules and includes downward, upward, and horizontal messages within an organization. Informal communication occurs spontaneously between people of varying statuses and helps indicate employee concerns and satisfaction. Both formal and informal communication are necessary for effective information sharing in organizations.
Business communication
This document provides an overview of business communication and presentation skills. It discusses key aspects of communication like mediums, messages, audiences and barriers. It also covers topics like nonverbal communication, communication goals, presentation structure, PowerPoint tips and report writing. The document aims to improve readers' understanding of effective business communication.
Effective Communication At Workplace
Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.
Formal vs. informal communication
This document discusses the differences between formal and informal communication and proper social behavior. Formal communication is used in professional settings without slang, while informal communication contains shortened words and slang and is used with friends and family. Proper social behavior and etiquette varies based on location and includes manners like saying please, thank you, and excuse me. First impressions in formal settings are also important and involve a firm handshake, proper introduction, and appropriate appearance.
Non verbal & verbal communication
Communication is the sharing of ideas, concepts, feelings and emotions between a sender and receiver. It is a two-way process involving a message from the sender to the receiver, and feedback from the receiver back to the sender. While words account for only 7% of communication, tone, volume and other non-verbal cues like body language, facial expressions and movements account for 55% or more. Effective communication aims to avoid misunderstandings through understanding both verbal and non-verbal forms of communication, as well as overcoming barriers like noise, assumptions and emotions.
Process of preparing effective business messages
The document provides guidance on preparing effective business messages. It outlines 5 key planning steps: identifying your purpose and audience, choosing ideas, collecting supporting data, and organizing your message. It describes direct and indirect approaches and emphasizes strong beginnings and endings. It also reviews standard formats for business letters and memorandums, including appropriate structure, style, and punctuation conventions.
Written communication
The document discusses written communication, including its meaning, types, importance, advantages, disadvantages, process, and how it differs from verbal communication. It explains that written communication involves using the written word to convey messages and is an important and effective form of business communication. It should be complete, clear, correct, concise, and courteous. The document also outlines the importance, advantages, disadvantages and effective process of written communication.
7 c s of communication
Thank you for your message. I regret that I am unable to provide the specific details you requested, as I do not have access to confidential customer information. However, I appreciate you bringing this to my attention and will pass it along to the appropriate team to look into. Please let me know if there is any other way I can assist you.
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This document discusses intercultural communication and provides examples of how different cultural variables can impact business communication globally. It outlines national and individual cultural factors that must be considered, including education, laws and regulations, economics, politics, social norms, language, time, space, food, dress, manners, and decision making. The document also presents models of intercultural communication and discusses the importance of verbal and nonverbal communication across cultures.
Business communication
Business communication skills are important for interacting with clients and management. Effective communication requires clearly conveying information through verbal, written, and nonverbal means. The initial impression people form is determined by how well one communicates. Communication is most effective when there is meaning in the content and when there is feedback between the sender and receiver. The main purpose of communication is to share information between individuals and groups.
Non-verbal communication
This document discusses different types of non-verbal communication, including body language, space, time, paralanguage, color, physical context, and silence. It describes how body language includes facial expressions, gestures, postures, and physical appearance. Space refers to the distance between individuals, which varies between cultures. Paralanguage conveys meaning through vocal qualities like rate, tone, and pitch. Color and physical context can influence communication through things like office decor and layout. Finally, silence itself can transmit inner thoughts and attitudes.
The business memos
The document discusses memos, which are shorter and less formal than business letters used for internal organizational communication. Memos have a heading with "To", "From", date, and subject fields. They cover a single topic and can provide information, instructions, requests, or suggestions. An effective memo is well-organized, clearly written, and edited for clarity and correctness. Different types of memos include persuasive, directive, and technical memos used for various communication purposes.
Importance of Communication
This document discusses the importance of communication and education. It defines communication as the exchange of information between two or more parties, and identifies different types of communication including verbal, written, oral, nonverbal, and visual. It also discusses barriers to effective communication. The document emphasizes the importance of education in developing skills and knowledge to transfer between generations. It argues that Pakistan needs to improve its education system by moving away from rote memorization and encouraging practical work and research to give students better career prospects and build a brighter future.
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Oral communication takes various forms, both formal and informal. It has advantages over written communication in situations requiring quick resolution or flexibility. However, written communication is preferable when important information needs documentation. There are six main types of oral communication activities: one-on-one discussions, small group work, full class discussions, debates, presentations, and oral exams. Communication styles also vary, such as between direct/indirect, elaborate/succinct, personal/contextual, and instrumental/affective styles.
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This document discusses various aspects of oral communication and developing oral skills. It begins by defining oral communication as the process of communicating through spoken words. It then provides five golden rules for teaching oral skills, which are to give students practice speaking, provide listening practice, create opportunities for real communication, expand topics discussed, and build discussion skills. The document also discusses other important rules like pronouncing words clearly, avoiding filler words, making eye contact, and using body language. It describes different settings for oral communication like interpersonal, group discussions, and speaking to large audiences. Finally, it discusses what can make speaking difficult, such as clustering, redundancy, rate of delivery, and interaction.
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Oral and Written Communication
This document discusses oral and written communication. It defines communication as the exchange of information through speech, signals, writing or behavior. Both oral and written communication have benefits and drawbacks. Oral communication allows for immediate feedback but lacks documentation, while written communication has permanence but is more time-consuming. Nonverbal communication involves body language, gestures and facial expressions to help interpret messages. Effective communication, whether oral, written or nonverbal, is important for expressing ideas and fulfilling goals.
Explain the flow of communication?
Explain the flow of communication?
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How To Write a Business/Formal Letter
I hope you'll like it :)
Cuz for me, I just love my work :)
Credits to all the valid sources as well!!! :*
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The document discusses good-news and neutral messages. It defines good-news messages as those that will receive a favorable response and neutral messages as those that provide usual information. It provides an effective organizational plan for these messages, beginning with the best news or main idea, then explanation and details, and ending positively. Examples of good-news messages include favorable replies like answering inquiries, approving requests, and acknowledging orders. Neutral messages include announcements about sales, procedures, and honors. The document also discusses transmittals, which simply send a document to the reader, and goodwill messages like appreciation, congratulation, and condolence letters.
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Oral communication refers to any interaction that uses spoken words and occurs in two main forms: face-to-face communication and communication using mechanical devices. Face-to-face communication involves direct interaction between participants in the same physical space and is still considered the best form because it allows for emotional engagement, assessment of trustworthiness, and an exchange of energy. Common mechanical devices for oral communication include signals, speaking tubes, dictation machines, intercoms, and telephones/cell phones.
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This document discusses the differences between formal and informal communication and proper social behavior. Formal communication is used in professional settings without slang, while informal communication contains shortened words and slang and is used with friends and family. Proper social behavior and etiquette varies based on location and includes manners like saying please, thank you, and excuse me. First impressions in formal settings are also important and involve a firm handshake, proper introduction, and appropriate appearance.
Non verbal & verbal communication
Communication is the sharing of ideas, concepts, feelings and emotions between a sender and receiver. It is a two-way process involving a message from the sender to the receiver, and feedback from the receiver back to the sender. While words account for only 7% of communication, tone, volume and other non-verbal cues like body language, facial expressions and movements account for 55% or more. Effective communication aims to avoid misunderstandings through understanding both verbal and non-verbal forms of communication, as well as overcoming barriers like noise, assumptions and emotions.
Process of preparing effective business messages
The document provides guidance on preparing effective business messages. It outlines 5 key planning steps: identifying your purpose and audience, choosing ideas, collecting supporting data, and organizing your message. It describes direct and indirect approaches and emphasizes strong beginnings and endings. It also reviews standard formats for business letters and memorandums, including appropriate structure, style, and punctuation conventions.
Written communication
The document discusses written communication, including its meaning, types, importance, advantages, disadvantages, process, and how it differs from verbal communication. It explains that written communication involves using the written word to convey messages and is an important and effective form of business communication. It should be complete, clear, correct, concise, and courteous. The document also outlines the importance, advantages, disadvantages and effective process of written communication.
7 c s of communication
Thank you for your message. I regret that I am unable to provide the specific details you requested, as I do not have access to confidential customer information. However, I appreciate you bringing this to my attention and will pass it along to the appropriate team to look into. Please let me know if there is any other way I can assist you.
Business communication and the global context
This document discusses intercultural communication and provides examples of how different cultural variables can impact business communication globally. It outlines national and individual cultural factors that must be considered, including education, laws and regulations, economics, politics, social norms, language, time, space, food, dress, manners, and decision making. The document also presents models of intercultural communication and discusses the importance of verbal and nonverbal communication across cultures.
Business communication
Business communication skills are important for interacting with clients and management. Effective communication requires clearly conveying information through verbal, written, and nonverbal means. The initial impression people form is determined by how well one communicates. Communication is most effective when there is meaning in the content and when there is feedback between the sender and receiver. The main purpose of communication is to share information between individuals and groups.
Non-verbal communication
This document discusses different types of non-verbal communication, including body language, space, time, paralanguage, color, physical context, and silence. It describes how body language includes facial expressions, gestures, postures, and physical appearance. Space refers to the distance between individuals, which varies between cultures. Paralanguage conveys meaning through vocal qualities like rate, tone, and pitch. Color and physical context can influence communication through things like office decor and layout. Finally, silence itself can transmit inner thoughts and attitudes.
The business memos
The document discusses memos, which are shorter and less formal than business letters used for internal organizational communication. Memos have a heading with "To", "From", date, and subject fields. They cover a single topic and can provide information, instructions, requests, or suggestions. An effective memo is well-organized, clearly written, and edited for clarity and correctness. Different types of memos include persuasive, directive, and technical memos used for various communication purposes.
Importance of Communication
This document discusses the importance of communication and education. It defines communication as the exchange of information between two or more parties, and identifies different types of communication including verbal, written, oral, nonverbal, and visual. It also discusses barriers to effective communication. The document emphasizes the importance of education in developing skills and knowledge to transfer between generations. It argues that Pakistan needs to improve its education system by moving away from rote memorization and encouraging practical work and research to give students better career prospects and build a brighter future.
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Oral communication takes various forms, both formal and informal. It has advantages over written communication in situations requiring quick resolution or flexibility. However, written communication is preferable when important information needs documentation. There are six main types of oral communication activities: one-on-one discussions, small group work, full class discussions, debates, presentations, and oral exams. Communication styles also vary, such as between direct/indirect, elaborate/succinct, personal/contextual, and instrumental/affective styles.
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Oral and written communication
This document discusses various aspects of oral communication and developing oral skills. It begins by defining oral communication as the process of communicating through spoken words. It then provides five golden rules for teaching oral skills, which are to give students practice speaking, provide listening practice, create opportunities for real communication, expand topics discussed, and build discussion skills. The document also discusses other important rules like pronouncing words clearly, avoiding filler words, making eye contact, and using body language. It describes different settings for oral communication like interpersonal, group discussions, and speaking to large audiences. Finally, it discusses what can make speaking difficult, such as clustering, redundancy, rate of delivery, and interaction.
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Oral communication describes any interaction that uses spoken words to convey a message. It has several advantages like being more time efficient and allowing for immediate feedback and clarification. However, it also has limitations such as messages not being retained for long and the inability to take back words once spoken. Effective oral communication requires clear pronunciation, brevity, precision, conviction and choosing appropriate words and register for the audience. It can be improved by reading, listening, and practicing speaking in different situations. Common types include face-to-face interactions, video conferencing, telephone calls, presentations, interviews and group discussions.
Effective interpersonal communication
This document discusses effective interpersonal communication. It defines communication and outlines the communication process from encoding a message to sending it through a medium to the receiver decoding it. Two-way communication involves feedback. The choice of medium is important, and barriers like noise, assumptions, emotions, and filtering can hinder communication. Assertive communication respects all parties by being direct, fair, and honest while passive and aggressive styles are less effective. Body language conveys most of the message. Active listening through eye contact, questions, and paraphrasing checks understanding. Question types and assumption clarification improve communication. The "I" message format addresses behaviors, feelings, and effects assertively.
Oral and Written Communication
This document discusses oral and written communication. It defines communication as the exchange of information through speech, signals, writing or behavior. Both oral and written communication have benefits and drawbacks. Oral communication allows for immediate feedback but lacks documentation, while written communication has permanence but is more time-consuming. Nonverbal communication involves body language, gestures and facial expressions to help interpret messages. Effective communication, whether oral, written or nonverbal, is important for expressing ideas and fulfilling goals.
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I hope you'll like it :)
Cuz for me, I just love my work :)
Credits to all the valid sources as well!!! :*
Chapter 8,good news and neutral messages
The document discusses good-news and neutral messages. It defines good-news messages as those that will receive a favorable response and neutral messages as those that provide usual information. It provides an effective organizational plan for these messages, beginning with the best news or main idea, then explanation and details, and ending positively. Examples of good-news messages include favorable replies like answering inquiries, approving requests, and acknowledging orders. Neutral messages include announcements about sales, procedures, and honors. The document also discusses transmittals, which simply send a document to the reader, and goodwill messages like appreciation, congratulation, and condolence letters.
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This document provides an overview of a presentation on professional communications. It covers the following key points:
- Types of communication include verbal-written, verbal-oral, and nonverbal. Verbal-written refers to written language, verbal-oral refers to spoken language, and nonverbal refers to body language and gestures.
- Informal communication is more casual and relaxed while formal communication uses standard language and a formal tone, which is important in business, career, and educational settings.
- Effective communication in a business environment helps build relationships, improves team effectiveness, and positively impacts customers. It also allows adapting to a virtual world and ensures messages are understood.
- Key aspects of communication include language, vocabulary
Business communication
Business communication refers to communication that promotes a product, service, or organization, relays information within a business, and functions as an official statement from a company. It is closely related to professional and technical communication. Common methods of business communication include web-based communication, video conferencing, emails, reports, presentations, and face-to-face meetings. Developing excellent business communication skills is essential for business success, effective leadership, and is included in many MBA programs.
Public Relations: Internal Communications & Employee Relations
Learn more about the key internal communication and employee relations issues and considerations faced by practitioners of public relations.
Off Road Reps
How do you keep your share of voice when your reps are benched? This list of tactics is a good starting point for how to keep those reps busy in these changing times. List includes pros and cons for webinars, edetailing, direct mail and virtual advisory boards among others.
VIDEOCONFERENCING ppt.pptx
This document discusses videoconferencing, including how it works by allowing face-to-face meetings without physical travel, its uses for remote collaboration and training between offices, and its types like point-to-point and multipoint conferencing. The advantages include increased productivity and revenue through better communication and sales meetings, while the disadvantages are needs for reliable high-speed internet and costs of quality systems. It concludes effective communication is key to project success.
Best practices in business communication
This document discusses best practices for business communication. It covers effective communication components across situations and generations. Some tips include listening first, asking questions, and being respectful. It also discusses the importance of professionalism in the workplace through behaviors like honesty and appropriate use of technology. Writing tips are provided for informal and formal channels. Effective business presentations should have relevant material delivered in an organized manner using body language. Proper rehearsal is also recommended.
Breaking through major customers
The document provides guidance on researching potential major customers and securing new business from them. It recommends beginning by researching the customer's background, industry, challenges, and key contacts. It then advises identifying how your company's products can address the customer's needs. Finally, it outlines steps for scheduling an initial meeting, including preparing, following up, and closing the sale. The overall aim is to understand the customer's perspective and negotiate an agreement that benefits both parties.
BUSINESS COMMUNICATION
Here are the key types of interviews:
- Selection interview: Used to select the best candidate for a job opening.
- Appraisal interview: Used to provide performance feedback and identify areas for improvement.
- Exit interview: Conducted when an employee leaves the organization to understand their reasons for leaving.
- Grievance interview: Allows employees to voice complaints and helps resolve issues.
Other less common types include group interviews, screening interviews, stress interviews, and campus/off-campus interviews conducted by companies to recruit students. The goal of each type of interview is different but they all involve a formal question/answer process between an interviewer and interviewee.
conference.pptx
A conference is a meeting of people to discuss specific matters or solve problems. The document outlines various types of conferences including symposiums, seminars, workshops, and roundtable conferences. It also discusses advantages like the exchange of ideas, and disadvantages such as a lack of seriousness if not properly organized. Modern methods of conducting conferences described include Skype and webinars, which allow for video conferencing, screen sharing, and other interactive features to facilitate remote participation.
int & ext comm platform.pdf
This document discusses internal and external communication. It defines communication and lists its advantages. It explains the process of communication with a sender-receiver model. Internal communication occurs within an organization, while external communication is between an organization and outside parties. Effective communication requires considering the medium, whether it is one-way or two-way, and factors like speed and cost. Verbal, written and visual methods of communication are outlined along with their advantages and disadvantages. Barriers to effective communication are also addressed. Brief profiles of Havells India and Tata group discuss their use of internal and external communication in planning, transferring plans externally, and then reviewing internally.
internal and external communication
This document discusses internal and external communication. It defines communication and lists its advantages. It explains the process of communication with a sender-receiver model. Internal communication occurs within an organization, while external communication is between an organization and outside parties. Effective communication requires considering the medium, whether it is one-way or two-way, and factors like speed and cost. Verbal, written and visual methods of communication are outlined along with their advantages and disadvantages. Barriers to effective communication are also addressed. Brief profiles of Havells India and Tata group discuss their use of internal and external communication in planning, transferring plans externally, and then reviewing internally.
Mobile Communication and Other Forms of Business Communication
Here are the different forms of communication used to discuss ideas, and to communicate with managers and employees. One of those is electronic communication which includes cellular phones. With the use of cell phone, businesses should have cellular expense management. - www.linqservices.com
Susan Heaton-Wright Lunch and Learn Speeches
With more organisations starting events again, we share the value and benefits of arranging Lunch and Learn and other events, which combine learning with networking. Do contact us if you wish to discuss Susan Heaton-Wright speaking.
This is a great way to encourage staff to return to the office; to get to know each other better, whilst being inspired by an excellent speaker.
Also, remember customers: they also wish to meet your team. So why not arrange a Lunch and Learn or Twilight event.
Communication in the Workplace
Communication is essential for businesses to function effectively. There are three main forms of communication in businesses: internal operational communication within a company, external operational communication with outside parties, and personal communication to build relationships. Both formal communication networks along operational lines and informal grapevine networks are important. The communication process involves sensing a need, defining the problem, finding solutions, taking action, composing and delivering messages, receiving and interpreting responses. Context, medium, and individual differences can impact communication effectiveness. Surveys show communication skills are highly valued for business success.
bcchap001-190929115731.pdf
Communication is essential for businesses to function effectively. There are three main forms of communication in businesses: internal operational communication within a company, external operational communication with outside parties, and personal communication to build relationships. Both formal communication networks along operational lines and informal grapevine networks are important. The communication process involves sensing a need, defining the problem, finding solutions, taking action, composing and delivering messages, receiving and interpreting responses. Context, medium, and imperfections in symbols can affect communication. Surveys show communication skills are highly valued for business success.
Similar to Oral communication in business (20)
Public Relations: Internal Communications & Employee Relations
Public Relations: Internal Communications & Employee Relations
Mobile Communication and Other Forms of Business Communication
Mobile Communication and Other Forms of Business Communication
Oral communication in business
- 1. Oral Communication in Business A presentation by: Ahsan Iqbal 4233 BBA 5th (Morning)
- 2. Oral Communication • Interchange of verbal messages between sender and receiver • More immediate than written communication • More natural/informal
- 3. Oral communication in Business • Communication is the most essential component in business • Without oral communication, companies cannot interact with their customers • Internally, confusion will arise which result slow productivity/yield
- 4. Applications of O.C in business • Used in different forms, such as Corporate Communication Interviews Meetings Conferences
- 5. Corporate communication • A set of activities involved in managing all internal and external communication • Aimed at creating a favourable point of view among stakeholders on which the company depends
- 6. Types of Corporate Communication • Internal Communication • Customer Services • Technical Knowledge • Communicating Ideas • Efficiency and productivity
- 7. Interviews • An interview is planned conversation • Have a specific purpose • Involving two or more people
- 8. Meeting • Two or more people sit together to discuss one or more topics • Meetings may be Face to Face Virtual
- 9. Conference • A formal meeting of people with a shared interest • Typically one that takes place over several days. • Conferences may be Face to face Virtual ( Video Conference , Tele conference)