This document provides a comparison of communication styles between Pakistan and Japan. It begins with an introduction and overview of each country. The main body then outlines differences in nonverbal communication like gestures, eye contact, and cultural norms. It also discusses differences in verbal communication around conversations, codes of ethics, and legal/ethical practices. Specific examples are given to illustrate differences in areas like greetings, business meetings, workplace expectations, and addressing others.

1. DEPARTMENT OF BUSINESS ADMINISTRATION
Topic: communication difference of Pakistan and japan
Course title: Business communication
Submitted to: ma’am Shahfaq
Submitted by: kulsoom arif hashmi
Dated: 25th October 2014
ACKNOWLEDGEMENT:
I would like to express our gratitude first and foremost to our Lord Almighty Allah for giving me the
valor to remain dedicated to make this report.

2. It has brought me really honor and pleasure to make this report, as this report is very informative and it
has brought me great experience . It gave me the knowledge about different communication styles.
I am really thankful to my teacher MA’AM SHAFAQ for giving me the guidance and support for this
report. She is really kind, supportive and cooperative. I am very pleased to have a teacher like her.
2
Table of contents:
1. Introduction of Countries:
 Pakistan………………………………………………………………………4
 Japan…………………………………………………………………………5

3. 3
2. Differences:
Nonverbal communication
 Gesture/body language……………………………………………………….6
 Eye contact……………………………………………………………………6
 Cultural difference………………………………………………………….. 6
 Social difference………………………………………… ……………...…....7
 Workforce difference……………………………… ……………....…...…...7
Verbal communication:
 Conversation and networking……………………………….………………7
 Code of ethics……………………………………………….…... …………...7
 Verbal demand for specific facilities……………………….….…………….7
 Legal and ethical difference………………………………...………………..8
Introduction of Countries:

4. 4
PAKISTAN:
Pakistan, officially the Islamic Republic of Pakistan, is a
sovereign country of South Asia. With a population
exceeding 180 Million people, it is the sixth most populous
country with an area covering 796,095km2
. It is the 36th
largest country in the world in terms of area. Pakistan is a
country situated in southern part of Asia, in its north
lies China the Central Asian states and the Russian
federation, to the west is Afghanistan and Iran while to the
east is India. Pakistan has four provinces namely Punjab,
Balochistan, NWFP and Sind. Islamabad is the capital of
Pakistan, and five districts of the northern areas are administered directly from the Capital. Officially
these districts are called Federally Administered Northern Areas (FANA). Pakistan came into being as
the result of the partition of British India in 1947.
Pakistan is one of the diversified countries of the world in terms of its culture, landscape, and climate.
To the north of Pakistan is the highest mountain system of world, having its harsh climate. To the west
are the fertile plains of Indus valley. While to the western and southern part exist the steaming deserts.
Within its borders situate the Arabian Sea, best root of Asia; this sea moderates the climate of its
southern parts.
Pakistan is an agricultural country. Its major exports include the agricultural products like cotton, sugar,
rice and textile. The literacy rate of the country is nearly 40%. Urdu is the official language of Pakistan
whereas English is used for education, trade and other purposes. Pakistan's cultural heritage is very rich
it has inherited the rich cultures of the thousands of years old Indus and Ghandara civilization.

5. 5
JAPAN:
Japan is an island nation in East Asia. Located in Pacific
Ocean, it lies to the East of the Sea of Japan, China, North
Korea, South Korea and Russia, stretching from the sea of
Okhotsk in the North to the East China Sea and Taiwan in the
South. The characters that make up Japan's name mean "sun-origin",
which is why Japan is often referred to as the "Land
of the Rising Sun".
Japan is a stratovolcanic archipelago of 6,852 islands.
The four largest islands are Honshu, Hokkaido, Kyushu, and Shikoku, which together comprise about
ninety-seven percent of Japan's land area. Japan has the world's tenth-largest population, with over
126 million people. Honshu’s Greater Tokyo Area, which includes the de facto capital of Tokyo and
several surrounding prefectures, is the largest metropolitan area in the world, with over 30 million
residents.
Japan is the only country in the world with a reigning emperor. Emperors have no real power, but they
are still revered as a symbol of the country's traditions and unity. World War II devastated Japan's
economy. But the Japanese people's hard work and clever innovation turned it around, making it the
second largest economy in the world. Japan's high-tech industry makes some of the most popular
electronic products in the world.
The Japanese are famous for their willingness to work very hard. Children are taught to show respect
for others, especially parents and bosses. They learn to do what's best for their family or company and
worry less about their own needs. Japanese food is very different from food in Western countries. There
is lots of rice, fish, and vegetables, but little meat. With little fat or dairy, this diet is very healthy,
which helps Japanese people live, on average, longer than any other people in the world.
Communication Differences between Pakistan And Japan:

6. Pakistan JApan
GESTURE AND BODY LANGUAGE:
6
 Pakistani welcome is done by saying
ASSALAM U ALIKUM with a handshake.
And elders put hands of younger ones for
give them blessings.
 The Pakistani point their chest with a
forefinger to indicate themselves or to ask
“Who, me?”
 The Pakistani grabs the earlobe with the
thumb and index finger to say “Sorry” to
anyone.
 Japanese equivalent to western handshake.
Female maintain both arms to the front, with
hands on top of legs. Males keep arms to their
sides.
 While The Japanese point to their noses with a
forefinger to indicate themselves or to ask,
"Who, me?"
 While in Japan, when Japanese touched
something hot like pot, they grab their earlobe
with thumb and index finger.
EYE CONTACT
 Pakistani people make an eye contact with
anybody while they are talking.
 While Japanese tend to favor indirect eye
contact over direct. They may view direct eye
contact as intimidating and threatening.
CULTURAL DIFFERENCE
 Pakistan’s culture is comprised of numerous
ethical groups but they all follow
 There are different custom, culture and
religion follow in Japan according to different
areas.
PAKISTAN japan

7. SOCIAL DIFFERENCE
7
 In Pakistan people usually arrive late at
meetings so here it is not a big deal to come
late.
 They don’t discuss business during meal.
 In Pakistan usually they clean their plates
which show that they like the food.
 While in Japan people not to arrive on time for
a business meeting would cause the host to
lose face.
 They don’t discuss business during meal.
 They leave some food in plate as it is the sign
that you are finished with the food.
WORKFORCE DIFFERENCE
 In Pakistan people usually work for 48 to 54
hours a week and get one off in a week that
is on Sunday.
 In Pakistan employee usually get
compensations and wages for over time.
 The employee works at the factories up to 74
hours a week and move between day and night
shift and in the peak season they work 7 days a
week.
 While in Japan there is no compensation in
some factories for over time.
CONVERSATION AND NETWORKING
 In Pakistan people call each other with their
first name.
 In Pakistan if someone says ‘it is not a big
deal’ or ‘it is not a serious problem’ that
means there is actually no problem.
 While Japanese usually in business term call
each other with their title or last name.
 If Japanese people say that, ‘it is not a big
deal’ or ‘it is not a serious problem’ that
means there is some problem.
CODE OF ETHICS
 If any peer of business does any violence
against the code of ethics they do not took
any strict action against them.
 While it is opposite in Japan, if any peer of
business does any violence against the code of
ethics they took a strict action against them.
VERBAL DEMAND FOR SPECIFIC FACILITIES
 In Pakistan’s local business organization
one can easily demand directly from boss or
higher management.
 In Japan hierarchy system in employment is
strictly followed, so if any employee wants to
demand anything he or she can’t reach the
boss directly.
Pakistan japan

8. LEGAL AND ETHICAL DIFFERENCE
8
 The legal company law of Pakistan is called
Companies Ordinance 1984.
 In Pakistan the most of the government
organizations are over taken by private
owners.
 The legal company law following in Japan is
known as 27 October 2005 law because it had
been revised in 2005.
 State owned company system is usually
followed in Japan.