This document provides guidance on writing effective memos and reports in a business setting. It outlines the key principles of concise, timely, informative, focused, coherent, neutral or formal writing. For memos, it describes the common layout of heading, body, and end sections. It provides multiple examples of memos on various topics such as appointments, purchase orders, policy changes, and scheduled maintenance. It also outlines the common layout of short and long reports including introduction, discussion, conclusion, and recommendation sections. The document serves as a useful reference for best practices in business writing.
The SECRETS to slash your Account ReceivableBen Brophy
The SECRETS of how to manage Account Receivable in FIVE easy steps for faster payments
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The SECRETS to slash your Account ReceivableBen Brophy
The SECRETS of how to manage Account Receivable in FIVE easy steps for faster payments
I will show you proven secrets to help manage and reduce your Accounts Receivable...and you can start in minutes
Hr Policy / Employee Catalogue - A template for your companyManeesh Garg
I have designed this HR policy in a way that it can be used as a template or model for designing employee rule book for any company. Data is taken from various sources. The company name used in this policy document is a dummy name and has no relation directly or indirectly with any company or individual.
To get a copy of this HR Policy, share your views about the document with your email id in Comments section... I keep on updating my presentations and documents. To ensure that you don't miss any update or new uploads don't forget to press the "FOLLOW" and "LIKE" button. You can also mail me at manigarg21@gmail.com
1st Annual National Forum Clarion Case Competition Report .docxherminaprocter
1st Annual National Forum Clarion Case Competition Report Out
Clay Ackerly MSc
Jennifer Chi ClMS
Paige Conatser RN, BS
Geri Kirkbride MSN
December 9, 2008
20th Annual National Forum on Quality Improvement in Health Care
*
DR
Case SummaryPresentation18 y/o female with Hx of Lupus, Bi-Polar d/o and complicated social history, presents to the ED with chest pain and 2 week Hx of cough.3 weeks prior, the pt visited the ED w/ similar complaints; Rheum f/u was recommended but pt did not f/u.On AdmissionAdmit to General Med with both a presumed Lupus flare due to med non-adherence and a viral infx/UTI.
Case SummaryHospital CourseTreated with Steroids; No ATB ordered on admission. Day 2, patient feels better but vitals begin to fall overnight.Day 3, discharge planned.Patient discharged despite patient verbalizing concern, poor vitals, shortness of breath and pending blood Cxs. Post-HospitalBlood Cx results back on day of discharge; pt was called to return to hospital.Delay in return to hospital.Pt dies of septic shock in MICU.
Errors Information gapsIncomplete history & information management issues created confusion & delays in care.Omission ATB, lab, x-rays, hand-off of pending blood culture, inpatient psych consults not done. Failure to Reassess Clinical StatusFollowing a clinical change, pt complaints, change in vital signs, productive cough, medication review, etc.Lack of standardized clinical criteria for dischargeLack of established mechanism in the organization to support intern getting the patient back for treatment
Multidisciplinary team assess the event and determined the following errors occurred
*
Root Cause Analysis
RecommendationsAssess the culture of safety in the care environment.Structure communication across the Health Care Team (esp. hand-offs and after changes in the clinical assessment of the pt). Create a system of clinical back up for trainees, and training requirements for EMR.Procedures for clinical oversight by RN and assignments of nursing.Standardized discharge criteria for both clinical and social needs based on clinical findings and social service screening. Create a mechanism to get the pt back for treatment in a timely manner.
Summary
EventUnexpected death.
Root Cause Septic shock resulting from delay of diagnosis and treatment of pneumonia.
Contributory or Proximate FactorsIn the absence of a patient safety culture, multiple errors in communication and lapses in judgment contributed to the death of the 18 year old.
*
DR
Multidisciplinary team assess the event and determined the following errors occurred
*
Memo
To: All EHC Products Employees
From: Georgianna Student, Executive Manager
Subject: Excellent Customer Service
Date: October 17, 2016
Hello everyone. I have some exciting and valuable news. Due to the poor customer service challenge
that EHC Products is currently facing, I have come up with changes and helpful tips to turn our valued
customer’s frowns upside down.
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
Linkedin: arguni_hasnain
Instagram : arguni.hasnain
Facebook: arguni.hasnain
Experiential Learning Essay Template
Experiential Learning Essay Template
Review this check list in prior to submitting your experiential learning essay. If you have completed all of the items listed below, you are ready to submit your essay. Keep in mind, your evaluator may still request additional material, however, the list below will guide in your essay submission preparations .Not adhering to these guidelines will cause a delay in processing.
**Review each of the items below and check if you have completed each of them:
1. I have selected an approved essay topic from the essay course descriptions page. http://www.phoenix.edu/admissions/prior_learning_assessment/experiential-essays/essay-topics.html
2. Some essays have specific experience requirements. I have checked the essay description and I meet all of the experience requirements listed.
3. I have written and included a 1,500 to 2,100 word autobiography; autobiography is only required with first Experiential Learning Essay, subsequent essays do not require additional autobiographies.
4. I have written an experiential essay eligible for 3 credits with a3,000 to 4,000 word count.
5. My essay is written in first person (1st) without references.
6. I have written to all four (4) areas of Kolb’s model of learning.
7. I have addressed all of the required subtopics in each of the four areas of Kolb’s model of learning.
8. I have included supporting documentation that validates my personal/professional experience with the essay course description/topic.
9. My essay is based on personal, life learning experiences, not based on research, history, or another individual’s learning experiences.
Kolb’s Model
Below is a description of Kolb’s Model. All experiential essays must be written following Kolb’s Model. Below
you will find the four sections of Kolb’s Model, a brief description of the section, and a sample of how that
section should be addressed. The samples are pulled from the sample essay found on the PLA website, and it is recommended that you review the sample essay for a more complete example of how to write an experiential essay in Kolb’s Model. The words on this page do not count toward the essay length requirement.
1. Description of Concrete Experience
Description: Concrete experience represents your personal participation with the people, places, activities, and events of an experience. You should describe your involvement relative to the experience, demonstrating the opportunity for learning.
Sample: My career in public relations started off as a staff assistant in the Public Information Office of a community college system. After two years of on-the-job training, I was promoted to the position of community relations officer.
2. Reflections
Description: Reflections represent your thinking and processing relative to the experience. You should demonstrate your learning by describing the knowledge, skills, and attitudes developed through the reflective process.
Sample: ...
Kristina McMillan, VP of Research of TOPO at The Sales Development Conference...Tenbound
Kristina MacMillan, VP of Research of TOPO, on the Evolution of Personalization in Sales Development. From The Sales Development Conference 2017 in San Francisco.
tenbound.com/conference
Hr Policy / Employee Catalogue - A template for your companyManeesh Garg
I have designed this HR policy in a way that it can be used as a template or model for designing employee rule book for any company. Data is taken from various sources. The company name used in this policy document is a dummy name and has no relation directly or indirectly with any company or individual.
To get a copy of this HR Policy, share your views about the document with your email id in Comments section... I keep on updating my presentations and documents. To ensure that you don't miss any update or new uploads don't forget to press the "FOLLOW" and "LIKE" button. You can also mail me at manigarg21@gmail.com
1st Annual National Forum Clarion Case Competition Report .docxherminaprocter
1st Annual National Forum Clarion Case Competition Report Out
Clay Ackerly MSc
Jennifer Chi ClMS
Paige Conatser RN, BS
Geri Kirkbride MSN
December 9, 2008
20th Annual National Forum on Quality Improvement in Health Care
*
DR
Case SummaryPresentation18 y/o female with Hx of Lupus, Bi-Polar d/o and complicated social history, presents to the ED with chest pain and 2 week Hx of cough.3 weeks prior, the pt visited the ED w/ similar complaints; Rheum f/u was recommended but pt did not f/u.On AdmissionAdmit to General Med with both a presumed Lupus flare due to med non-adherence and a viral infx/UTI.
Case SummaryHospital CourseTreated with Steroids; No ATB ordered on admission. Day 2, patient feels better but vitals begin to fall overnight.Day 3, discharge planned.Patient discharged despite patient verbalizing concern, poor vitals, shortness of breath and pending blood Cxs. Post-HospitalBlood Cx results back on day of discharge; pt was called to return to hospital.Delay in return to hospital.Pt dies of septic shock in MICU.
Errors Information gapsIncomplete history & information management issues created confusion & delays in care.Omission ATB, lab, x-rays, hand-off of pending blood culture, inpatient psych consults not done. Failure to Reassess Clinical StatusFollowing a clinical change, pt complaints, change in vital signs, productive cough, medication review, etc.Lack of standardized clinical criteria for dischargeLack of established mechanism in the organization to support intern getting the patient back for treatment
Multidisciplinary team assess the event and determined the following errors occurred
*
Root Cause Analysis
RecommendationsAssess the culture of safety in the care environment.Structure communication across the Health Care Team (esp. hand-offs and after changes in the clinical assessment of the pt). Create a system of clinical back up for trainees, and training requirements for EMR.Procedures for clinical oversight by RN and assignments of nursing.Standardized discharge criteria for both clinical and social needs based on clinical findings and social service screening. Create a mechanism to get the pt back for treatment in a timely manner.
Summary
EventUnexpected death.
Root Cause Septic shock resulting from delay of diagnosis and treatment of pneumonia.
Contributory or Proximate FactorsIn the absence of a patient safety culture, multiple errors in communication and lapses in judgment contributed to the death of the 18 year old.
*
DR
Multidisciplinary team assess the event and determined the following errors occurred
*
Memo
To: All EHC Products Employees
From: Georgianna Student, Executive Manager
Subject: Excellent Customer Service
Date: October 17, 2016
Hello everyone. I have some exciting and valuable news. Due to the poor customer service challenge
that EHC Products is currently facing, I have come up with changes and helpful tips to turn our valued
customer’s frowns upside down.
I’m a young Pakistani Blogger, Academic Writer, Freelancer, Quaidian & MPhil Scholar, Quote Lover, Co-Founder at Essar Student Fund & Blueprism Academia, belonging from Mehdiabad, Skardu, Gilgit Baltistan, Pakistan.
I am an academic writer & freelancer! I can work on Research Paper, Thesis Writing, Academic Research, Research Project, Proposals, Assignments, Business Plans, and Case study research.
Expertise:
Management Sciences, Business Management, Marketing, HRM, Banking, Business Marketing, Corporate Finance, International Business Management
For Order Online:
Whatsapp: +923452502478
Portfolio Link: https://blueprismacademia.wordpress.com/
Email: arguni.hasnain@gmail.com
Follow Me:
Linkedin: arguni_hasnain
Instagram : arguni.hasnain
Facebook: arguni.hasnain
Experiential Learning Essay Template
Experiential Learning Essay Template
Review this check list in prior to submitting your experiential learning essay. If you have completed all of the items listed below, you are ready to submit your essay. Keep in mind, your evaluator may still request additional material, however, the list below will guide in your essay submission preparations .Not adhering to these guidelines will cause a delay in processing.
**Review each of the items below and check if you have completed each of them:
1. I have selected an approved essay topic from the essay course descriptions page. http://www.phoenix.edu/admissions/prior_learning_assessment/experiential-essays/essay-topics.html
2. Some essays have specific experience requirements. I have checked the essay description and I meet all of the experience requirements listed.
3. I have written and included a 1,500 to 2,100 word autobiography; autobiography is only required with first Experiential Learning Essay, subsequent essays do not require additional autobiographies.
4. I have written an experiential essay eligible for 3 credits with a3,000 to 4,000 word count.
5. My essay is written in first person (1st) without references.
6. I have written to all four (4) areas of Kolb’s model of learning.
7. I have addressed all of the required subtopics in each of the four areas of Kolb’s model of learning.
8. I have included supporting documentation that validates my personal/professional experience with the essay course description/topic.
9. My essay is based on personal, life learning experiences, not based on research, history, or another individual’s learning experiences.
Kolb’s Model
Below is a description of Kolb’s Model. All experiential essays must be written following Kolb’s Model. Below
you will find the four sections of Kolb’s Model, a brief description of the section, and a sample of how that
section should be addressed. The samples are pulled from the sample essay found on the PLA website, and it is recommended that you review the sample essay for a more complete example of how to write an experiential essay in Kolb’s Model. The words on this page do not count toward the essay length requirement.
1. Description of Concrete Experience
Description: Concrete experience represents your personal participation with the people, places, activities, and events of an experience. You should describe your involvement relative to the experience, demonstrating the opportunity for learning.
Sample: My career in public relations started off as a staff assistant in the Public Information Office of a community college system. After two years of on-the-job training, I was promoted to the position of community relations officer.
2. Reflections
Description: Reflections represent your thinking and processing relative to the experience. You should demonstrate your learning by describing the knowledge, skills, and attitudes developed through the reflective process.
Sample: ...
Kristina McMillan, VP of Research of TOPO at The Sales Development Conference...Tenbound
Kristina MacMillan, VP of Research of TOPO, on the Evolution of Personalization in Sales Development. From The Sales Development Conference 2017 in San Francisco.
tenbound.com/conference
Autoresponder & Email Marketing To Get More CustomersDavid Jenyns
An autoresponder allows you to email your visitors on multiple occasions, building trust, establishing your expertise and, hopefully, creating a likeable persona that the recipients will associate with your website. When used correctly an autoresponder will lead a healthy proportion of your customers to the point where they become the person described in the opening paragraph on this page. They’ll return to your website, convinced that they need your product, and ready to buy.
It's an under utilized method of marketing. Check out this short presentation to see how we use it and be sure to visit us at: www.melbourneSEOservices.com
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
2. Principles
An effective memo/report will be …
•
Concise
•
Timely
•
Informative
•
Focused
•
Coherent
•
Neutral or formal in style
•
Impersonal in tone if sent to a group of people
3. Common Layout of a Memo
H
e
a
d
B
o
d
y
o
o
o
Who(m)
When
What
No salutation
purpose: a problem, an
announcement?
Core
details: what, who, when, where,
how…?
Action
E
n
d
Opening
expected action/response
• End
Complimentary closing
No signature block
4. Examples:
To: Charles Stancobe – CFO
From:
Date:
Subject: Appointment – Commercial Manager, France
I have interviewed three candidates for this position and
recommended the appointment of Tim Scooba. My reasons
are as follows:
1 He has the required qualifications
2 He has a lot of experience for the products we sell in the
French market.
3 He speaks French fluently
4 His removal expenses will be minimal as he has no family
at present
If you approve our recommendation, I will prepare the contract
for signature. Please let me know your decision as soon as
possible.
5. Examples:
To:
All staff
From:
Date:
Subject: Purchase order
Please note that the purchase order (copy attached) must be
completed for all purchases over €50.
Complete purchase orders should be passed to Christine
Hantke to agree terms of payment with the supplier and then
sent to the Manchester office for final approval.
Purchase orders under €50 can be paid for from the petty
cash account.
Many thanks for your cooperation.
6. Examples:
To:
All staff
From:
Date:
Subject: Need for new memo format
I've noticed we don't seem to be able to communicate
important changes, requirements and progress reports
throughout the company as effectively as we should. I propose
developing one consistent memo format, recognizable by all
staff as the official means of communicating company
directives.
While I know this seems like a simple solution, I believe it will
cut down on needless e-mail, improve universal
communication and allow the staff to save necessary
information for later referral. Please talk among yourselves to
determine the proper points of memo writing and return the
input to me by 12 p.m. on September 30. I will then send out a
notice to the entire staff regarding the new memo format.
7. Examples:
To:
All staff
Subject: New memo format effective June 6
In order to make interoffice communication easier, please adhere to
the following guidelines for writing effective memos:
•
•
•
•
•
•
•
Clearly state the purpose of the memo in the subject line and in the
first paragraph.
Keep language professional, simple and polite.
Use short sentences.
Use bullets if a lot of information is conveyed.
Proofread before sending.
Address the memo to the person(s) who will take action on the
subject and CC those who need to know about the action.
Attach additional information; don't place it in the body of the
memo if possible.
Please put this format into practice immediately. We appreciate your
assistance in developing clear communications. If you have any
questions, please don't hesitate to call me.
Thank you.
8. Examples:
To:
All staff
Subject: Smoking
Due to several complaints, smoking will no longer be allowed
near the main doorway into the building. If you choose to
smoke before or after work, you may continue to do so in the
alley by the dumpsters. This policy change is in effect for
everyone that works for XYZ, Inc. with no exceptions.
Failure to comply with this policy will result in a one-time
warning before a written reprimand will be applied to your
permanent file and your annual review will be affected.
If you have any questions related to this policy, please contact
the Director of HR at 123-456 or via email at 123@xyz.com.
This is the only notice that will be sent on this issue and it will
be displayed in the lunchroom and by the main door into the
building.
Thank you.
9. Examples:
To:
All users of the email system
Subject: Scheduled Email server maintenance
The main email server will be taken down for routine
maintenance this Saturday from 11.00am to 2.30pm. This
maintenance window will allow us to do a full system backup,
database maintenance to increase speed and reliability, and
do our monthly SPAM filter update.
The Email Server will not be available this Saturday from
11.00am to 2:30pm
If you have any questions or a critical reason to reschedule
this maintenance, please call the help desk directly at 123456.
Thank you.
10. Common Layout of a short Report
H
e
a
d
• Title
B
o
d
y
• Introduction
what the report is about
No salutation
o
o
o
why the report is written
what it will cover
how the information was collected
• Discussion
• Conclusion
E
n
d
the facts the reporter has found
opinions/comments on discovered facts
With/without signature block
11. Examples:
JAPAN REPORT
Introduction
Earlier this month, I visited Japan to investigate the possibility of introducing our
products there. Although Larsen is a leading ice cream producer in the US, it is not
well known in Japan.
The Market
The ice cream market in Japan is very competitive, and is now open to foreign
companies. Sales of regular and high quality products have risen steadily in recent
years (see attached sales figures). I visited wholesalers, retailers, and sales reps in
the Tokyo and Osaka areas, and also spoke to consumer focus groups. I discovered
that Japanese consumers pay attention to:
a flavor: lighter flavors are popular
b image: effective advertising and attractive packaging are essential
c ingredients: all ingredients must be pure and information should be provided on
packaging.
…
Conclusion
Based on my research, I suggest that we first introduce a limited range of US-made
lines in retail stores. We should immediately investigate the possibility of production in
Japan, and I recommend that we offer a number of ice cream café franchises in
Tokyo area as soon as possible.
12. Common Layout of a long Report
H
e
a
d
• Title of the report
• Contents list
• Executive summary
B
o
d
y
No salutation
• Introduction
• Data collection
• Main findings
• Conclusion
• Recommendation
E
n
d
With/without signature block