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Collaboration d’équipe de
nouvelle génération (Partie 1 de 2)
Cisco Connect Montréal
Francois Leclair – Spécialiste Collaboration
7 décembre 2016
Tendance industrie
Agenda
Spark Message, Meet et Call
Introduction à Spark
Offre Spark
Démonstrations
Partenariat Apple/Cisco
Tendances Industrie
ConsumerBusiness
Instant
Messaging
From the Consumer Space to the Workplace
1997 20162010
ConsumerBusiness
Mobile
Messaging
A New Generation of Messengers
20162010
Introduction à Spark
1. Enable today’s teams to move faster and deliver greater results :
• by bringing everything and everyone together.
2. Integrates all in one. Includes business messaging app,
conferencing solution, and phone system.
3. A next gen team collaboration platform built for the cloud:
• continuous delivery (not ported),
• hitless updates,
• daily pushes
• consistent versions
4. Leverage your Cisco investment. (Spark Hybrid)
Spark - Introducing
Simplicité crée croissance
Complexité entrave croissance
Introduction Cisco Spark
Cisco Spark
Une suite complète de service de Collaboratoin
d’entreprise de l’info-nuagique de Cisco, qui permet aux
clients d’échanger des messages, de se rencontrer ou
appeller peut-importe qui, où et quand.
Spark est hébergé par Cisco et vendu par ses
partenaires.
Messages Meet Calls
1:1 and team message in virtual rooms
Permament Messages, Share content
Phone system in cloud and more
Place internal and external calls using PSTN1
Audio, video and web meeting
Before/during/after meetings, share messages and
contents
Spark Services
1 Does not include PSTN services. Must be bought from a PSTN provider.
Current CUCM customers can use Hybrid services to link cloud calls to on-prem capacity.
APIs, SDK, Tools, Community
Cisco Spark Platform
APIs, SDK, Tools, Community
Cisco Spark Platform
Messages Meet
Spark Hybrid
Hybrid
Services
Unified
Communications
Manager (UCM)
Business Edition
Series
Services
HCS
Calls
1:1 and team message in virtual rooms
Permament Messages, Share content
Audio, video and web meeting
Before/during/after meetings, share messages and
contents
1 Does not include PSTN services. Must be bought from a PSTN provider.
Current CUCM customers can use Hybrid services to link cloud calls to on-prem capacity.
Famille DX
Inside firewall
(Intranet)
Collaboration
Services
Unified
CM
Internet
DMZ Outside firewall
Jabber @ the
café/home
Expressway
Edge
Expressway
Core
Expressway – B2B et Mobile and Remote
Access (MRA)
Unités Vidéos (TC 7.1)
Famille 7800/8800
Entreprises
externes,
Partenaires, Clients
B2B
Spark
Messages, Meet et Call
Message
Mobile,
Desktop and
Web App
1-to-1 and
Team
Messages in
Virtual Rooms
Persistent
Messages
/with File
Sharing
Simple
Integrations
Tools, APIs,
Services
Security w/
End-to-End
Encryption
Spark App
Less email. More agility. Better teamwork.
Communicate from
where your work lives
An Easier Way to Get Everyone Together
Work together in unlimited virtual
rooms that you can easily access
through a searchable, sortable list
Start collaborating with
anyone by simply adding
their name or e-mail address
Pull Everyone Together Simpler Way to Work With All Your Teams
Teams enabling user to
create and join virtual teams
and add “open” rooms for
their teams
Make and receive calls
inside and outside your
organization.
Schedule or join
meetings from anywhere
Get Work Done Faster
Share a photo or add a file
directly into your rooms
Get a team member’s
attention or see who is
looking for you
Add Files
Even While Mobile
@Mention Team
Members
Get to Need-to-
Know Quickly
Find key information, people
and rooms anytime
Search Across
Workspaces
Filter rooms by different
categories to zero-in on
relevant information
Accelerate Decision Making
Share your
screen to gain
quick alignment
Create a room for your
team to continue working
after the meeting finishes
Start a meeting in your
rooms of up to 25 people
from any device
Move from desktop to mobile with
one click to keep the call going
Meet, Share, and Continue Take It with You
Make Spark the Place for All Your Work
App Integration Services Spark for Developers
Easily configured integrations in the
Cisco Spark app to unify workstreams
Native Integrations
Connect to other aps in seconds to
automate recurring tasks and make
your life more efficient
Create custom integrations using
Cisco Spark APIs through the Spark
for Developers portal
Built.io
Zapier
IFTTT
developer.ciscospark.com
Easy for users to integrate Cisco Spark with the apps they love
Tools for developers to transform collaboration experiences
Business Class Security Features
Lock rooms to
moderate room
participants and
content*
*Not included in free
User Access Controls IT Management
Add Single Sign-On, directory sync,
and view analytics
End-to-end
encryption in the
cloud, and in-transit
and media encryption
Encryption
Call
Spark Call
• Included in all Spark offers
• Calls Tab added in iOS, Android, Mac, Windows, and Web(Firefox Only)
• Windows 10 Mobile client support coming later
• Call Spark Users
• Call SIP URIs
• Managed user must have a cloud SIP URI (claimed domain)
• Spark Call entitlement limits URIs destinations to Webex currently
• Hybrid Users – Calls Handed off to UCM
• With Spark Call & Hybrid Services
• Call PSTN
• Extension dialing
• PSTN Incoming
Calls Tab
• MX200 G2, MX300 G2, MX700, MX800,
MX800 Dual, SX80
• CE 8.2 Software (Spark Room OS)
• Touch10 Support for MX
• Activation code entry
• Directory, Meeting, and Calling
• Easy outbound SIP URI dialing
• Same SX10 Proximity paring support
• Try and Buy Program under investigation
DX, SX, MX Room System Support
Meeting
• Spark Room Systems assigned a SIP URI
• <RoomSystem>@<domain>.room.ciscospark.com
• Ex.: fleclair_SX10N@cisco.room.ciscospark.com
• Enables inbound B2B calling
• Allows WebEx URI callback
• URI available via Management portal and on
device via “Settings - System Information”
Room System URIs
• Supported on desktop Spark clients
• User control of Spark media experience
• Pair desktop client to Spark Room System
• Non-ultrasound pairing
• Accept token using remote after dialing
• Place and receive calls
• Share content without cables during calls
• Accept token using remote control after
dialing
Manual Room System Pairing
Offre Spark
Hybrid
Calling
Offer Packaging
C2
Everything
in M2, and:
Cloud Calling*
• Business-class voice
and video
• Mobility
• Voice Messaging
M2
Everything
in M1, and:
• Host 25-party meetings
with screen sharing with
other Spark users
C3
Everything in M3,
and:
Cloud Calling*
• Business-class voice and
video
• Mobility
• Voice Messaging
M3
Everything in M2,
and:
• Host WebEx-powered
meetings with screen sharing
and with external participants
• Personal Meeting Room
• Scheduled Meetings
C1
Everything
in M1, and:
Cloud Calling*
• Business-class voice
and video
• Mobility
• Voice Messaging
M1
• Business-class
Messaging
• 1:1 and 3-party video
calling with screen
sharing
• Join Spark and SIP-
based meetings
*Excludes PSTN Services. Sourced via Media Provider partners.
Cloud
Calling
Room
Registration
Connect a room endpoint
to the Spark cloud
Conference
Audio
Toll Dial-In & Callback
[Domestic and
International]
Additional
Centers
Event
Training
Cisco Spark and WebEx
• Hosts can now automatically create a Cisco Spark room after any WebEx
meeting to easily keep the teamwork going
• The Spark room is populated with the meeting participants and the meeting
title
Démonstrations
Key Elements to Transformation
Network
Devices
Apps
Optimizing Wi-Fi Connectivity
Integrating Voice and Collaboration
Prioritizing Business Apps
Even Better Together
Voice and CollaborationApp PrioritizationWi-Fi Connectivity
+ +
Key Elements to Transformation
Network
Devices
Apps
Streamlined Deployment and
Management
Zero-Touch Deployment
Device Management with MDM
Apply IT policies and monitor
compliance
Manage and protect corporate data
Flexible for BYOD or corporate-owned
Simple
Transparent
Streamlined
Secure
Automated MDM enrolment
Configure devices when activated
Automatic re-enrolment if device is reset
Allow users to skip basic setup steps
Supervise devices wirelessly
Learn More
Maddy Dilski - mdilski@apple.com
Apple in Business
Website
apple.com/ca/business/
Apple Website
apple.com/ipad/business/
work-with-apple/cisco/
Cisco Website
cisco.com/go/apple
Cisco Spark Collaboration and Cloud Calling Overview
Cisco Spark Collaboration and Cloud Calling Overview

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Cisco Spark Collaboration and Cloud Calling Overview

  • 1. Collaboration d’équipe de nouvelle génération (Partie 1 de 2) Cisco Connect Montréal Francois Leclair – Spécialiste Collaboration 7 décembre 2016
  • 2. Tendance industrie Agenda Spark Message, Meet et Call Introduction à Spark Offre Spark Démonstrations Partenariat Apple/Cisco
  • 4. ConsumerBusiness Instant Messaging From the Consumer Space to the Workplace 1997 20162010
  • 7. 1. Enable today’s teams to move faster and deliver greater results : • by bringing everything and everyone together. 2. Integrates all in one. Includes business messaging app, conferencing solution, and phone system. 3. A next gen team collaboration platform built for the cloud: • continuous delivery (not ported), • hitless updates, • daily pushes • consistent versions 4. Leverage your Cisco investment. (Spark Hybrid) Spark - Introducing
  • 11. Cisco Spark Une suite complète de service de Collaboratoin d’entreprise de l’info-nuagique de Cisco, qui permet aux clients d’échanger des messages, de se rencontrer ou appeller peut-importe qui, où et quand. Spark est hébergé par Cisco et vendu par ses partenaires.
  • 12. Messages Meet Calls 1:1 and team message in virtual rooms Permament Messages, Share content Phone system in cloud and more Place internal and external calls using PSTN1 Audio, video and web meeting Before/during/after meetings, share messages and contents Spark Services 1 Does not include PSTN services. Must be bought from a PSTN provider. Current CUCM customers can use Hybrid services to link cloud calls to on-prem capacity. APIs, SDK, Tools, Community Cisco Spark Platform
  • 13. APIs, SDK, Tools, Community Cisco Spark Platform Messages Meet Spark Hybrid Hybrid Services Unified Communications Manager (UCM) Business Edition Series Services HCS Calls 1:1 and team message in virtual rooms Permament Messages, Share content Audio, video and web meeting Before/during/after meetings, share messages and contents 1 Does not include PSTN services. Must be bought from a PSTN provider. Current CUCM customers can use Hybrid services to link cloud calls to on-prem capacity.
  • 14. Famille DX Inside firewall (Intranet) Collaboration Services Unified CM Internet DMZ Outside firewall Jabber @ the café/home Expressway Edge Expressway Core Expressway – B2B et Mobile and Remote Access (MRA) Unités Vidéos (TC 7.1) Famille 7800/8800 Entreprises externes, Partenaires, Clients B2B Spark
  • 16. Message Mobile, Desktop and Web App 1-to-1 and Team Messages in Virtual Rooms Persistent Messages /with File Sharing Simple Integrations Tools, APIs, Services Security w/ End-to-End Encryption
  • 17. Spark App Less email. More agility. Better teamwork. Communicate from where your work lives
  • 18. An Easier Way to Get Everyone Together Work together in unlimited virtual rooms that you can easily access through a searchable, sortable list Start collaborating with anyone by simply adding their name or e-mail address Pull Everyone Together Simpler Way to Work With All Your Teams Teams enabling user to create and join virtual teams and add “open” rooms for their teams Make and receive calls inside and outside your organization. Schedule or join meetings from anywhere
  • 19. Get Work Done Faster Share a photo or add a file directly into your rooms Get a team member’s attention or see who is looking for you Add Files Even While Mobile @Mention Team Members Get to Need-to- Know Quickly Find key information, people and rooms anytime Search Across Workspaces Filter rooms by different categories to zero-in on relevant information
  • 20. Accelerate Decision Making Share your screen to gain quick alignment Create a room for your team to continue working after the meeting finishes Start a meeting in your rooms of up to 25 people from any device Move from desktop to mobile with one click to keep the call going Meet, Share, and Continue Take It with You
  • 21. Make Spark the Place for All Your Work App Integration Services Spark for Developers Easily configured integrations in the Cisco Spark app to unify workstreams Native Integrations Connect to other aps in seconds to automate recurring tasks and make your life more efficient Create custom integrations using Cisco Spark APIs through the Spark for Developers portal Built.io Zapier IFTTT developer.ciscospark.com Easy for users to integrate Cisco Spark with the apps they love Tools for developers to transform collaboration experiences
  • 22. Business Class Security Features Lock rooms to moderate room participants and content* *Not included in free User Access Controls IT Management Add Single Sign-On, directory sync, and view analytics End-to-end encryption in the cloud, and in-transit and media encryption Encryption
  • 23. Call
  • 25. • Included in all Spark offers • Calls Tab added in iOS, Android, Mac, Windows, and Web(Firefox Only) • Windows 10 Mobile client support coming later • Call Spark Users • Call SIP URIs • Managed user must have a cloud SIP URI (claimed domain) • Spark Call entitlement limits URIs destinations to Webex currently • Hybrid Users – Calls Handed off to UCM • With Spark Call & Hybrid Services • Call PSTN • Extension dialing • PSTN Incoming Calls Tab
  • 26. • MX200 G2, MX300 G2, MX700, MX800, MX800 Dual, SX80 • CE 8.2 Software (Spark Room OS) • Touch10 Support for MX • Activation code entry • Directory, Meeting, and Calling • Easy outbound SIP URI dialing • Same SX10 Proximity paring support • Try and Buy Program under investigation DX, SX, MX Room System Support
  • 28. • Spark Room Systems assigned a SIP URI • <RoomSystem>@<domain>.room.ciscospark.com • Ex.: fleclair_SX10N@cisco.room.ciscospark.com • Enables inbound B2B calling • Allows WebEx URI callback • URI available via Management portal and on device via “Settings - System Information” Room System URIs
  • 29. • Supported on desktop Spark clients • User control of Spark media experience • Pair desktop client to Spark Room System • Non-ultrasound pairing • Accept token using remote after dialing • Place and receive calls • Share content without cables during calls • Accept token using remote control after dialing Manual Room System Pairing
  • 31. Hybrid Calling Offer Packaging C2 Everything in M2, and: Cloud Calling* • Business-class voice and video • Mobility • Voice Messaging M2 Everything in M1, and: • Host 25-party meetings with screen sharing with other Spark users C3 Everything in M3, and: Cloud Calling* • Business-class voice and video • Mobility • Voice Messaging M3 Everything in M2, and: • Host WebEx-powered meetings with screen sharing and with external participants • Personal Meeting Room • Scheduled Meetings C1 Everything in M1, and: Cloud Calling* • Business-class voice and video • Mobility • Voice Messaging M1 • Business-class Messaging • 1:1 and 3-party video calling with screen sharing • Join Spark and SIP- based meetings *Excludes PSTN Services. Sourced via Media Provider partners. Cloud Calling Room Registration Connect a room endpoint to the Spark cloud Conference Audio Toll Dial-In & Callback [Domestic and International] Additional Centers Event Training
  • 32. Cisco Spark and WebEx • Hosts can now automatically create a Cisco Spark room after any WebEx meeting to easily keep the teamwork going • The Spark room is populated with the meeting participants and the meeting title
  • 34.
  • 35. Key Elements to Transformation Network Devices Apps
  • 36. Optimizing Wi-Fi Connectivity Integrating Voice and Collaboration Prioritizing Business Apps
  • 37. Even Better Together Voice and CollaborationApp PrioritizationWi-Fi Connectivity + +
  • 38. Key Elements to Transformation Network Devices Apps
  • 41. Device Management with MDM Apply IT policies and monitor compliance Manage and protect corporate data Flexible for BYOD or corporate-owned
  • 43. Automated MDM enrolment Configure devices when activated Automatic re-enrolment if device is reset Allow users to skip basic setup steps Supervise devices wirelessly
  • 44. Learn More Maddy Dilski - mdilski@apple.com