This document discusses an enterprise-ready unified communications platform that connects people, communications, and applications through a full Lync experience optimized for meetings. It can be easily deployed without requiring third-party infrastructure and provides a single client for all conferencing. The platform consolidates multiple vendor services into a single solution and allows escalating communications to meetings from instant messages or phone calls. It is accessible across devices and from within business applications.

3. Enterprise-ready
Unified communications platform

6. Connect people, communications and the
applications they use everyday

9. • Full and familiar Lync experience
optimized for immersive meeting experience
• Easy for users to schedule, join and manage
meetings
• Simple to deploy for IT Admins, does not
require 3rd party infrastructure
• Native Lync software delivered in a
comprehensive partner hardware solution

10. Consolidate multiple
vendor services and
solutions
Escalate a simple IM or
phone call to a Lync
Meeting anytime
Single unified client for all
conferencing – scheduled
& spontaneous
Initiate Lync Meetings
directly from within
Outlook, SharePoint and
other business apps
Lync Meetings are
accessible to all
information workers
Share PowerPoint and
Word documents directly
from within the apps
Quickly join and
contribute from anywhere
Confidently create and
lead a meeting
Multiparty HD video
conferencing brings life
and expression to Lync
Meetings
Join Lync Meetings from
multiple types of
smartphone and tablet
form factor devices
Browser-based meeting
client for rapid access to
scheduled meetings
Joining a Lync Meeting
requires only a single click
or touch

11. • 47% of employees use smartphones
instead of desk phones for work calls
(IDC report)
• 69% use smartphones to access
business apps (IDC report)
• BYOD is here to stay: it improves
productivity, collaboration, and cost
management
Fortune 100
>80% deploying mobile clients
Smartphones
289M in 2010  >900M in 2014*
Tablets
55M in 2011  >200M in 2014*
* Gartner

12. Consumerization of IT & BYOD
• 80% of employees are using personal Wi-
Fi enabled devices for work purposes
forcing IT to embrace BYOD over WLAN
Wi-Fi proliferation within the
enterprises to enable mobility
• Wi-Fi is a key technology to enable
capacity and scalability for mobile devices
• Reduce cellular charges
BYOD are increasingly capable of
rich media
• Employees demanding similar rich
experience within the enterprise as in their
personal life (Skype, Facetime, etc)
Fortune 100
>80% embracing BYOD*
Mobile Device Growth
90% growth over next 4 years*
Personal Devices on Network
4.5 B personal devices by 2015*
*Gartner & IDC 2012

13. • Customers starting to push towards
greater media over mobile scenarios
Fortune 100 1
>80% deploying mobile clients
Smartphones
289M in 2010  >900M in 2014 1
Slates
55M in 2011  >200M in 2014
• Optimize cellular minute and data plans
•
•
•
•
•
“Wireless by default, wired when necessary.” 2
Network managers tasked to plan for convergence
In many cases all wireless
Trends are for greatly increased bandwidth usage
Up to 100 personal video devices for each currently installed
room system. 3
Gartner Forecast: Mobile Devices, Worldwide 2010
Gartner: Key Issues for Communications Enterprise Strategies, 2011. March 2011
3 Gartner: Is Your Wi-Fi Network Ready for Video? May 2011
1
2

14. • Millions of personal mobile devices being used in the enterprise under BYOD policies
• These mobile devices depend on Wi-Fi but have consumer grade Wi-Fi mainly in drivers
• Poor audio/video quality and dropped calls
• Slowing the migration of voice/video to Wi-Fi

15. Can your network handle the load?
• Average of 2.5 Wi-Fi enabled devices per user
• Multimedia UC traffic from 802.11n devices
Do you have ubiquitous coverage?
• Networks designed for data/hotspot coverage won’t deliver a good
multimedia UC experience
Is your network ready for BYOD?
• BYOD creates massive security issues
Is end-to-end QoS a challenge?
• Networks often incorrectly tag multimedia traffic
• Encrypted UC traffic also needs correct Quality of Service (QoS)

16. Simple & Flexible
Deployment
Highly Robust, Secure
Wi-Fi
Lync Qualified Wi-Fi
Scales from Lync OnLine to Server 2013
Voice/Video Optimized
End-to-End QoS for Encrypted Lync
*BYOD Enablement
Onboards Any Device Securely
*BYOD Security
& Support

17. Voice
Video
Data
One VLAN & one
SSID for all applications
Telephony
Gateway
Application fingerprinting
Isolates encrypted applications
Core enterprise
network
Laptop with Lync




Different QoS
levels over the air
Different
QoS levels
on the wire
Lync
Server
PSTN
Microsoft AD
And Exchange

18. Packet
Loss
Jitter (ms)
Delay
(ms)
MOS
Competition
.3679
6
27.75
2.249
Aruba
.0102
1.5
11.25
3.902
Aruba
Improvement
35x less
3x less
60% less
~75%
Better
Case Study

19. http://arubanetworks.com/lync


•
•
•
Aruba Readiness
Assessment for Lync
• What: Assesses readiness of
LAN, Wi-Fi, and guest access
infrastructure to simultaneously
handle voice, video, and data
across a mix of client devices
(PCs, iPads, smartphones)
• When: Aruba partner conducts
assessment prior to bid
preparation
• Why: Focuses the customer on
our joint strengths – rich UC
features, performance, security
– and highlights new trends –
like BYOD – they might have
overlooked
• How: Customer needs analysis
and on-site survey drive a
proposed system design and
ROI analysis

20. Lync works across platforms and devices
PC
Mac
Mobile
Browser
Desk Phone
Tablets
Meeting Rooms

21. Lync is familiar and engaging, across a variety
of devices and platforms

24. Network health monitor
Fast in-call
device switching

25. Flexibility of Devices
Rich Choice on form factor, price and capabilities

26. 26

27. Virtual Collaboration
ProtoSphere creates an always on
virtual collaboration workspace to
bring people together in the
enterprise.
Immersive, Social, Learning in the
Cloud
ProtoSphere leverages Lync and
SharePoint to bring the right
people and the right data
together at exactly the right
moment to increase the speed
and effectiveness of knowledge
transfer.
It is a humanized, social display
layer of interconnected shared
spaces. Each representing an
always on Lync conference call
working both in the cloud and
on premises.
Participants are represented by an
avatar connected to a SharePoint
profile, blog ,and wiki. This allows
your organization to leverage the
power of social production to
create and manage knowledge.
Hold your culture together over
distance in an engaging, human
way with an immersive 3D
environment.
The contextual environment
makes learning transformative
and is fully integrated with your
unified communications
infrastructure.
For sales contact John Reed
Learn more at www.protonmedia.com. Watch a short video demo of ProtoSphere. Read a case study on how research firm PPD utilizes ProtonMedia and Microsoft

28. Federation
Public IM
Connectivity
(PIC)
(Windows
Live, AOL,
and Yahoo)
LCS 2005
+ Open
federation
with Lync
Microsoft
Office
Communications
Server (OCS)
deployments
OCS 2007
+ Stand-alone
Extensible
Messaging
and Presence
Protocol
(XMPP)
gateway
OCS 2007 R2
+ Onpremises to
online
federation
Lync 2010
+ Native
XMPP
gateway
+ Skype
federation
Office 15

29. Voice Customer Momentum
70
M
270
3
33,000 Voice
users
4,300 Voice users
250
86
%
15,000 Voice users
15,000 Voice
users
7,000 Voice
33,000users users
Voice

30. Enable and improve
mobile productivity
Communicate in real time
with colleagues,
customers and partners
from virtually anywhere
Enable new ways of
collaboration with voice &
video using a single
unified client
Share ideas and keep
teams in sync
Reduce costs related to
video conferencing,
telephony and travel
Reduce costs through
simplification and
consolidation
Manage with common
and familiar tools
Reduce total cost of
ownership with
integration and shared
infrastructure
Accelerate adoption of
online services
Reduce IT operations
costs
Enables a path to unified
communications –
following a customer’s
blueprint

34. Planning
• Wi-Fi only vs. mixed wired and Wi-Fi deployments
• Determine devices support requirement (11g/n - 11b?)
• Determine density - regular office space - conference room –
•
•
•
•
•
common areas
Determine workloads over Wi-Fi - Real-time media support
Type of devices connected – Enterprise notebook and/or “BYOD”
(Bring-your-own-device)
Mobile device support - Powersave features
Support for guests SSID and mobile device SSID
QoS support (WMM for Wi-Fi)

35. Infrastructure recommendations
•
Enterprise WLAN controller with thin enterprise grade APs or standalone APs
•
Deploy 802.11n APs
•
Implement WPA2 in Enterprise Mode
•
Deploy APs featuring dual (concurrent) 2.4 GHz and 5 GHz operation with 3x3 configuration and 1 Gbps backhaul
•
Support for RF auto radio management of channel and signal strength
•
Fast BBS transition support – OKC
•
Sufficient AP density for seamless coverage. Deploy applicable AP density for required coverage and capacity but keep
signal levels between -45dbm to -65dbm and SNR better then 30db (40db preferred)
•
Design for capacity based on # of clients in coverage area
•
Plan for overlapping AP coverage (redundancy) is required
•
Deploy in large conference rooms multiple APs
•
Enable AP load balancing

36. Infrastructure recommendations continued
•
2.4 GHz band:
•
Drop 11b support
•
Limit 11n support to 20 MHz channels
•
5 GHz band:
•
Enable band steering of dual band capable devices to 5 GHz
•
40 MHz channel
•
Implement QoS/WMM with EF queue for WMM Voice
•
Enable WMM on APs for QoS but not mandatory. Enable QoS on Lync servers and clients
•
Ensure proper QoS on wired network with slower links
•
Ability to classify and prioritize Lync traffic (SIP-TLS) in the presence of lower priority data traffic
•
Enable power saving mechanisms ( Legacy or UAPSD) // recommended DTIM is 2 for voice if using legacy
mode

37. Client recommendations
• Enterprise class notebooks
• High-quality dual band NIC with at least 2x2:2 configuration
• Support for Radio resource management 802.11k
• Real-time media optimized/certified NIC and drivers
• Manage NIC driver versions
• Mobile devices supporting dual band is better
• BYOD is a reality so be prepared

38. Recommendations
•
Upgrade 11b and 11g routers to 11n
•
Evaluate “Default” channel on 2.4 GHz – most Wi-Fi routers default to “6”
•
Upgrade Wi-Fi routers supporting concurrent dual band with 2x2:2 configuration
•
11n 2.4 GHz band limit to 20 MHz channels
•
“Move” dual band devices to 5 GHz (unless there are range limitations)
•
Source of RF interference in 2.4 GHz
Neighbor APs on the same channel
Bluetooth devices
Game consoles (wireless controllers)
Cordless phones
•
Avoid wireless range extenders (if possible)
•
Implement application (port/protocol) based QoS for real-time media on Wi-Fi router

39. Recommendations
•
Plan for usage and concurrently connected devices
•
Small deployment SMB or entry level Enterprise AP/Controller
•
Multiple APs if more than 15 concurrent users are anticipated
•
Deploy SMB APs which support basic load balancing
•
Typically limited to 2.4 GHz band
•
Implement policies, such as per device bandwidth quota
•
Block traffic for typical file sharing applications