Coaching Linked In 2009 Jan
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- Coaching is defined as an ongoing professional relationship that helps clients achieve extraordinary results through deepening learning, improving performance, and enhancing quality of life. It focuses on helping clients find their own answers rather than being directive. - Studies show that coaching leads to benefits like improved individual and team performance, development for advancement, increased motivation, and boosted profits and revenue. Organizations see coaching as a way to develop leaders, correct issues, improve management skills, and increase retention. - Research found coaching delivered significant returns, with improvements in areas like relationships, job satisfaction, productivity, and reductions in costs. Some studies reported ROI as high as 1000-600-500% from increased performance, reduced turnover, and other factors.
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Coaching in the workplace can address stress, improve confidence and self-esteem, promote work-life balance, and help managers work towards common goals. Studies show coaching leads to a more satisfied and productive workforce, which benefits the company. Coaching is more effective than traditional command-and-control management and uses techniques like "The Coaching Circle" model. Research finds coaching delivers a strong return on investment, with one study showing a 529% ROI, through improved employee performance, retention, relationships, and job satisfaction.
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Coaching helps a lot in the progress of an executive. Coaching helps leaders provide more clarity to their workforce and stakeholders. It also ensures that their actions are aligned with purpose, vision, and values. This improves business and gives them confidence so as to make empowered decisions.
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Coaching Linked In 2009 Jan
- 1. Conversations that Lead to Success Content presented at the 2008 HR Star Conference Veronica Wolfe, CPCC Coaching
- 2. Coaching Definitions Coaching FAQs Coaching ROI 1 Agenda 2 3 Coaching Definitions Coaching FAQs Coaching ROI 1 2 3 Q & A
- 6. International Coach Federation www.coachfederation.org International Coach Federation Membership 15,000 in 80 Countries Moving Towards ISO Network 4,006 Credentialed Coaches Govern 164 Chapters in 49 Countries
- 13. Manager or Coach Relationship: Superior / Subordinate Focus: Achieve organizational results Relationship: Partnership Focus: Support client agenda in finding answers Manager Coach
- 14. Trainer or Coach Expert Approach: Linear learning path Focus: Curriculum and learning objectives Equal Approach: Less linear Focus: Learn without set curriculum Trainer Coach
- 15. Mentor or Coach Primarily guides from own experience Has specific industry or career development Occasionally guides from own experience May have specific industry or career alignment Mentor Coach
- 16. Consultant or Coach Expert Approach: Diagnose problem and prescribe solution Focus: Solve problems Equal Approach: Supply supportive, discovery-based approaches and framework Focus: Cultivate solutions Consultant Coach
- 17. Therapist or Coach Expert Approach: Fix the client Focus: Past Equal Approach: Hold client whole Focus: Present Therapist Coach
- 18. Relationships Compared Employee Manager Trainer Mentor Consultant Therapist Client Employee Client Client Client Coach
- 22. We would hire a coach again. “ Delighted!” “ Exceeded our expectations!” We offer coaching as part of an employee package. Opportunity to attract new employees? Our sales or revenue increased when it wasn’t the goal of the coaching. Fully understood the financial impact of coaching. Opportunity to investigate metrics and track coaching performance? Above the Line Below the Line 3% 2007 Study cites… 93% 23% 10%
- 24. Improvement Areas – Working Relationships Percentage Improvement 63% 67% 71% 77% Peers Job Satisfaction Clients Benefit to Executives 61% 37% 63% 37% Direct Reports Immediate Supervisors Teamwork Study results… 5.7x ROI
- 25. Improvement Areas Percentage Improvement 32% 48% 53% Cost Reductions Bottom Line Productivity Benefits to Organization 22% 23% Productivity Organizational Strength Study results… 5.7x ROI Retention of Executives
- 28. 2002 Manchester study of 358 organizations 2002 Merrill Anderson study on ROI of executive coaching 2002 Coachtree study of successful coaching engagements Cases of Compelling ROI 1000% 600% 500% Three separate studies from 2002 provide insight into compelling ROI potential from coaching:
- 31. Questions?
- 32. Veronica Wolfe, CPCC www.eastbaycoaches.org East Bay Coaches ICF Chapter www.thecoaches.com Coaches Training Institute (CTI) Thank You!
Editor's Notes
- Veronica Wolfe, CPCC Wolfe Associates, LLC