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Understanding the
Applicant Journey
Sarah Verlinger, HR Coordinator
Triangle Pest Control
Understanding the
Applicant Journey
Sarah Verlinger, HR Coordinator
Triangle Pest Control
A Little About Me
The Applicant Journey
Write down at least 3 things you are
going to do differently next year to
ensure you hire the right people.
Recruiting
● High Ratings on Hiring Sites
● Be the “Go To Company”
● Detailed Job Descriptions
What is it like to
work at Triangle
Pest Control?
4.3
4.5
4.4
4.3
4.3
Triangle Pest Control is
proud to be the local authority for
all pest control needs.
4.5
Triangle Pest Control
Why do you want to work at Triangle Pest Control?
The ad sells the position. Fun atmosphere, career advancement,
enhancing quality of life. Who would oppose that?
Offer Great Benefits
● Competitive Pay
● Health Benefits
● Paid Time Off & Holidays
● 401K Match
● Tuition Reimbursement
● Sponsorship Program
● Financial Wellness Assistance
● Employee Assistance Program
Recruiting
Hiring Process
● Questionnaire
● Full Application
● Phone Interview
● 1st In-Person Interview
● 2nd In-Person Interview
● Profile Assessment (Wiley)
● Background Check/Drug Test
● Create a Bench
Hiring Process
Hiring Process
Questionnaire
● Create Templates
● Keep Questions Simple
● Review Resume
Application
● Ask More Detailed Questions
● Can Provide More Information
Than a Resume
Hiring Process
● Reach Out by Email
● Describe the Hiring Process
● Ask Make or Break Questions
● Sell Your Company
● Be Consistent
● End by Explaining Next Steps
Phone Interview
Hiring Process:
● 1st In-Person Interview
○ Make the Candidate Feel Welcomed
○ Have Multiple Interviewers
○ Ask Relevant Questions
○ Allow Candidate to Ask Questions
● 2nd In-Person Interview
○ Include New Interviewers
○ Ask Same Questions
○ Ask Final Need to Know Questions
Hiring Process:
○ Wiley Global Assessment
○ Unique Background (Forgely)
○ Don’t Burn Bridges
○ Stay in Touch
Smarter/Better Than You
Who Fits Culturally
Who Fits the Company Vision
Someone
Onboarding Process
First Day is the Most Important
Establish a Welcome Process
Onboarding:
● First Day is the Most Important
○ Make a Great First Impression
○ Make Them Feel Like Part of the Team
● Have a Welcome Process
○ Make It Easy
○ Introduce to the Full Team
○ Take Them to Lunch
○ Orientation
Continuous Appreciation
Birthdays and Work Anniversaries
Personal Accomplishments
Monthly Newsletter
Bulletin Board/TV Monitor
Emails/Instant Messaging
All Meetings
Recognition
Employee Appreciation Month
Family Picnic
Field Day
Holiday Party
HAVE FUN
HAVE FUN
Community Outreach
Team Building Activities
HAVE FUN
Recruiting
● Market Your Business
● Offer Great Benefits
Onboarding Process
● First Day is the Most Important
● Welcome Process
Hiring Process
● Have a Process
● Ideal Candidate Qualities
Continuous Appreciation
● Recognition
● HAVE FUN

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CO2 2019 | Sarah Verlinger | Understanding the Applicant Journey

  • 1. Understanding the Applicant Journey Sarah Verlinger, HR Coordinator Triangle Pest Control
  • 2. Understanding the Applicant Journey Sarah Verlinger, HR Coordinator Triangle Pest Control
  • 5.
  • 6.
  • 7. Write down at least 3 things you are going to do differently next year to ensure you hire the right people.
  • 8.
  • 9. Recruiting ● High Ratings on Hiring Sites ● Be the “Go To Company” ● Detailed Job Descriptions What is it like to work at Triangle Pest Control? 4.3 4.5 4.4 4.3 4.3 Triangle Pest Control is proud to be the local authority for all pest control needs. 4.5 Triangle Pest Control Why do you want to work at Triangle Pest Control? The ad sells the position. Fun atmosphere, career advancement, enhancing quality of life. Who would oppose that?
  • 10. Offer Great Benefits ● Competitive Pay ● Health Benefits ● Paid Time Off & Holidays ● 401K Match ● Tuition Reimbursement ● Sponsorship Program ● Financial Wellness Assistance ● Employee Assistance Program Recruiting
  • 12. ● Questionnaire ● Full Application ● Phone Interview ● 1st In-Person Interview ● 2nd In-Person Interview ● Profile Assessment (Wiley) ● Background Check/Drug Test ● Create a Bench Hiring Process
  • 13. Hiring Process Questionnaire ● Create Templates ● Keep Questions Simple ● Review Resume Application ● Ask More Detailed Questions ● Can Provide More Information Than a Resume
  • 14. Hiring Process ● Reach Out by Email ● Describe the Hiring Process ● Ask Make or Break Questions ● Sell Your Company ● Be Consistent ● End by Explaining Next Steps Phone Interview
  • 15. Hiring Process: ● 1st In-Person Interview ○ Make the Candidate Feel Welcomed ○ Have Multiple Interviewers ○ Ask Relevant Questions ○ Allow Candidate to Ask Questions ● 2nd In-Person Interview ○ Include New Interviewers ○ Ask Same Questions ○ Ask Final Need to Know Questions
  • 16.
  • 17. Hiring Process: ○ Wiley Global Assessment ○ Unique Background (Forgely) ○ Don’t Burn Bridges ○ Stay in Touch
  • 18. Smarter/Better Than You Who Fits Culturally Who Fits the Company Vision Someone
  • 19. Onboarding Process First Day is the Most Important Establish a Welcome Process
  • 20. Onboarding: ● First Day is the Most Important ○ Make a Great First Impression ○ Make Them Feel Like Part of the Team ● Have a Welcome Process ○ Make It Easy ○ Introduce to the Full Team ○ Take Them to Lunch ○ Orientation
  • 22. Birthdays and Work Anniversaries Personal Accomplishments Monthly Newsletter Bulletin Board/TV Monitor Emails/Instant Messaging All Meetings Recognition
  • 23. Employee Appreciation Month Family Picnic Field Day Holiday Party HAVE FUN
  • 26. Recruiting ● Market Your Business ● Offer Great Benefits Onboarding Process ● First Day is the Most Important ● Welcome Process Hiring Process ● Have a Process ● Ideal Candidate Qualities Continuous Appreciation ● Recognition ● HAVE FUN