THINKstrategies Software Business 2008 PresentationJeffrey Kaplan
The document discusses the transformation of software businesses into on-demand, or software-as-a-service (SaaS) companies. It outlines key drivers pushing this transition, including changing technologies, economic conditions, and customer priorities. It also identifies organizational challenges for established software vendors in migrating to SaaS models and best practices for successful SaaS companies, such as agile development, transaction management, and professional services.
Mid Atlantic Cio Forum Kaplan Presentation V03 12 10Jeffrey Kaplan
The document discusses the rise of cloud computing and software-as-a-service (SaaS) models. It notes that SaaS is becoming mainstream due to economic pressures, changing customer expectations, and enabling technologies. SaaS provides benefits like lower costs, faster deployment, and continuous updates over traditional on-premise software. While early attempts at outsourcing software failed, the cloud and SaaS approach is gaining adoption due to advantages like multi-tenancy, analytics, and communities of users. The cloud market is large and growing rapidly across applications, platforms, and infrastructure services.
Making Channels Work to Grow Your SaaS / Cloud BusinessLincoln Murphy
Presented this for OpSource on February 10, 2010.
The notion of channels in the distribution of SaaS & Cloud is a topic with very little consensus in the industry. Many people seem to think: "if it's on the Web then the Web is the channel." This view can significantly stagnate growth. There are industries and market segments where the people making the purchasing decisions do not spend their time searching the Web for the best solution. In these cases they turn to trusted advisors for recommendations.
While traditional channels like VARs and SIs might be having trouble with SaaS, new and exciting channels have opened up and savvy vendors are taking advantage of these opportunities. Thriving SaaS vendors have realized that there can be a significant benefit to leveraging intermediaries.
This document provides an overview of competitive advantage in software-as-a-service (SaaS) models. It discusses two main sources of competitive advantage for SaaS businesses: 1) achieving low costs through internet-enabled economies of scale by aggregating customers onto a single infrastructure, and 2) differentiation through internet-enabled processes like automating support and enabling network effects. It also covers topics like alignment of business models with technology and customer needs, and examines how data can both lower adoption costs and raise switching costs over time through application discovery. The document aims to help SaaS entrepreneurs understand the economic fundamentals needed to create successful long-term SaaS businesses.
Supporting SMBs in their Journey to the Cloud with AppHelpMadeline Titcomb
This document discusses how small and medium businesses (SMBs) are increasingly adopting cloud technologies and solutions. It notes that while SMBs have begun using cloud solutions, most have not fully migrated their businesses to the cloud. The document then outlines some of the key benefits of cloud adoption that have motivated SMBs. It also discusses how service providers can play an important role in supporting SMBs throughout their journey to the cloud, including providing technical support, bundling services, and helping SMBs select the right cloud solutions.
The document discusses how the SaaS model is becoming an increasingly important trend and viable business model, especially during economic downturns when businesses seek to maximize technology ROI and efficiency with existing resources at lower costs. It notes that SaaS adoption will continue growing rapidly due to benefits like reduced costs, rapid deployment, centralized operations, and elastic scaling. Over the next five years, SaaS is expected to explode in prominence and change traditional business metrics and thinking, with the market evolving to include more niche providers and a blurring between SaaS and platform-as-a-service offerings.
THINKstrategies Software Business 2008 PresentationJeffrey Kaplan
The document discusses the transformation of software businesses into on-demand, or software-as-a-service (SaaS) companies. It outlines key drivers pushing this transition, including changing technologies, economic conditions, and customer priorities. It also identifies organizational challenges for established software vendors in migrating to SaaS models and best practices for successful SaaS companies, such as agile development, transaction management, and professional services.
Mid Atlantic Cio Forum Kaplan Presentation V03 12 10Jeffrey Kaplan
The document discusses the rise of cloud computing and software-as-a-service (SaaS) models. It notes that SaaS is becoming mainstream due to economic pressures, changing customer expectations, and enabling technologies. SaaS provides benefits like lower costs, faster deployment, and continuous updates over traditional on-premise software. While early attempts at outsourcing software failed, the cloud and SaaS approach is gaining adoption due to advantages like multi-tenancy, analytics, and communities of users. The cloud market is large and growing rapidly across applications, platforms, and infrastructure services.
Making Channels Work to Grow Your SaaS / Cloud BusinessLincoln Murphy
Presented this for OpSource on February 10, 2010.
The notion of channels in the distribution of SaaS & Cloud is a topic with very little consensus in the industry. Many people seem to think: "if it's on the Web then the Web is the channel." This view can significantly stagnate growth. There are industries and market segments where the people making the purchasing decisions do not spend their time searching the Web for the best solution. In these cases they turn to trusted advisors for recommendations.
While traditional channels like VARs and SIs might be having trouble with SaaS, new and exciting channels have opened up and savvy vendors are taking advantage of these opportunities. Thriving SaaS vendors have realized that there can be a significant benefit to leveraging intermediaries.
This document provides an overview of competitive advantage in software-as-a-service (SaaS) models. It discusses two main sources of competitive advantage for SaaS businesses: 1) achieving low costs through internet-enabled economies of scale by aggregating customers onto a single infrastructure, and 2) differentiation through internet-enabled processes like automating support and enabling network effects. It also covers topics like alignment of business models with technology and customer needs, and examines how data can both lower adoption costs and raise switching costs over time through application discovery. The document aims to help SaaS entrepreneurs understand the economic fundamentals needed to create successful long-term SaaS businesses.
Supporting SMBs in their Journey to the Cloud with AppHelpMadeline Titcomb
This document discusses how small and medium businesses (SMBs) are increasingly adopting cloud technologies and solutions. It notes that while SMBs have begun using cloud solutions, most have not fully migrated their businesses to the cloud. The document then outlines some of the key benefits of cloud adoption that have motivated SMBs. It also discusses how service providers can play an important role in supporting SMBs throughout their journey to the cloud, including providing technical support, bundling services, and helping SMBs select the right cloud solutions.
The document discusses how the SaaS model is becoming an increasingly important trend and viable business model, especially during economic downturns when businesses seek to maximize technology ROI and efficiency with existing resources at lower costs. It notes that SaaS adoption will continue growing rapidly due to benefits like reduced costs, rapid deployment, centralized operations, and elastic scaling. Over the next five years, SaaS is expected to explode in prominence and change traditional business metrics and thinking, with the market evolving to include more niche providers and a blurring between SaaS and platform-as-a-service offerings.
Big business in small business: Cloud services for SMBsMadeline Titcomb
Cloud services are gaining ground in all segments, but small and
medium-sized businesses present a unique opportunity. Understanding and addressing what sets them apart is the key to success.
1. The document discusses strategies for migrating from an on-premise CRM to a cloud/SaaS CRM. It outlines the benefits of cloud CRM like lower costs, easier implementation and updates, and global accessibility.
2. It provides guidance on how to plan a cloud CRM implementation including aligning strategy, designing and planning the solution, building/delivering it, and operating/improving over time. Key steps discussed are evaluating integration options and creating an operating model.
3. The document lists some top cloud CRM options on the market today and notes that while SaaS solutions often work out of the box for smaller companies, larger enterprises have more complex needs to address around
Atelier SAP 2014 business transformation to the cloudIan Grant-Smith
This document discusses business transformation to the cloud. It argues that strategy, competitive advantage, and financial impact are key considerations for companies exploring this transition. The cloud can provide benefits beyond just technology, including opportunities to optimize processes, improve agility, and gain a competitive edge through lower costs and faster innovation. However, transforming to the cloud requires addressing people, processes, tools, and data in addition to technology. Done right, business transformation to the cloud can help companies adapt, remain competitive, and improve their financial performance over the long run.
Segments of one \sɛ́gmənts ə́v wə́n\
Micro-segments that target each customer uniquely, allowing the companies to convert visitors into long-term, high-value customers at very high rates.
SPSUK - ITPro - Matt Groves - SharePoint in the cloudMatt Groves
This presentation was delivered by Matt Groves at the first SharePoint Saturday in the UK (October 2nd 2010). This covers some of the options for SharePoint deployments, on-premise and various cloud based options...
The document discusses how cloud computing and digital networks can drive business model innovation. It introduces a cloud enablement framework that categorizes companies based on how their use of cloud impacts value propositions and value chains. Companies are classified as optimizers, innovators, or disruptors. Optimizers use cloud to incrementally enhance customer value, innovators significantly increase customer value through new revenue streams, and disruptors invent new value propositions by creating customer needs they were unaware of. Examples of each category are provided.
This document discusses different options for deploying a CRM system, including on-premise, privately hosted on-premise, multi-tenant SaaS, and private SaaS. It notes the tradeoffs of each option in terms of cost, customization capabilities, control, and other factors. The document also provides an example of Alaska Airlines using an on-premise Siebel CRM system to gain insights into customer loyalty from various data sources. It concludes by recommending customers consider their specific business needs and level of commitment to CRM when choosing the best deployment option.
This document provides an overview of software as a service (SaaS). It discusses the evolution of SaaS from early hosted/ASP models (SaaS 1.0) to more sophisticated pure SaaS applications (SaaS 2.0) to current hybrid SaaS solutions (SaaS 3.0). Factors driving increased adoption of SaaS include the trend of IT outsourcing, cost savings compared to traditional software licensing, and SaaS vendors taking on security and infrastructure risks. The document also describes how SaaS works by providing on-demand access to applications from any internet-connected device and handling all hosting, maintenance, and support at the vendor level.
Zero Motorcycles was facing challenges with outdated technology, manual data entry, and lack of collaboration between departments. This made customer service difficult and the company struggled to find potential customers. Implementing Salesforce CRM provided Zero Motorcycles with integrated cloud services to manage contacts, accounts, opportunities and improve customer service, marketing, and sales. It enabled the company to better understand customers and connect customer data across departments to improve business processes and growth.
The document discusses factors that companies consider when choosing a business intelligence (BI) platform. It notes that features/functionality are no longer a major factor, and that cost, vendor roadmaps, existing relationships, alignment with IT strategy, and business solutions are more important. The document argues that the Microsoft BI platform offers lower costs, quicker time to value, and the ability to increase user adoption over competitors through tools like Excel and SharePoint.
The document discusses cloud messaging and positioning for telecommunications companies. It notes that while cloud is still nascent for major telcos, it represents a key growth area. The document outlines barriers to cloud adoption and recommends developing customer-specific messaging to address concerns. It also suggests telecoms emphasize their infrastructure, scale, and ability to offer end-to-end service level agreements as strengths in the cloud space. Finally, it provides examples of a Philippine telecom company's cloud customers to illustrate current use cases.
Salesforce.com is a global cloud computing company that provides customer relationship management software and platforms. It uses cloud computing through software as a service (SaaS) and platform as a service (PaaS) models. Some challenges it faces include increased competition from traditional companies and new entrants replicating its model, expanding its business areas, and ensuring constant system availability. Depending on costs, integration needs, and performance requirements, companies could potentially run their entire operations using Salesforce's offerings like Sales Cloud, Service Cloud, and applications on the AppExchange.
Sage ACT! 2011 is the #1 worldwide contact and customer manager. It is designed for small businesses and sales teams to make contact, build relationships, and get results. New features in Sage ACT! 2011 include Smart Tasks to automate common tasks, integration with Sage 50 and upcoming integration with Peachtree, import from Excel, and Sage Business Info Services to provide additional contact and company information. Pricing for Sage ACT! 2011 Pro is $169.95 and Premium is $299.95 with additional costs for connected services like Business Info, E-Marketing, and Mobile.
P3DS - A Cloud-based Platform for Professional Services FirmsChris Taylor
This document discusses opportunities for professional services firms to offer cloud-based software-
as-a-service applications to their small and medium-sized business customers. It notes that SMBs
are eager adopters of cloud-based SaaS apps and that professional services firms are well-
positioned to identify and provide the right apps. The document outlines the components needed for
a successful cloud-based platform, such as application directories, identity management, billing
systems, and customer support.
The document provides an overview of cloud computing and outlines considerations for adopting cloud services. It defines cloud computing, discusses the various types of cloud services (IaaS, PaaS, SaaS), and explains how cloud computing provides benefits like reduced costs, flexibility and scalability compared to traditional IT infrastructure. The document also covers important factors for organizations to consider when developing a cloud strategy including security, developing business cases and experimenting with cloud services.
Salesforce is a leading cloud-based customer relationship management tool that was founded in 1999. It provides platforms like Sales Cloud, Service Cloud, and Collaboration Cloud to help businesses manage relationships with customers and close more deals. Salesforce offers an easy-to-use and affordable CRM solution that is accessible via the web and allows customization through applications on the AppExchange. It has over 100,000 customers and 2 million users worldwide.
Cloud services brokerages evaluating the business caseSteve Crawford
Jamcracker presentation discusses the Cloud Services Brokerage model, and key factors to consider in evaluating the opportunity. Use-cases include communications and IT providers / distributors as well as enterprise IT organizations.
IMTSedu Webinar: Focus on Customer Relationship ManagementAvideonCRM LLC
AvideonCRM's
Association for Manufaturing Technology CRM Presentation
Date: Thursday, January 12, 2012 @ 11:00 a.m. ET
Richard Wiklund of AvideonCRM leads this webinar, which focuses on a high-level view of how to use, implement and improve your CRM system. He will cover topics that appeal to all areas of CRM usage: Those who have a CRM and use it well, those who have a CRM and need to start using it better, and those who do not have a CRM and may have never heard of one. Everyone will walk away with something to get their sales season started off right!
Speaker:
Richard Wiklund, Salesforce Certified Consultant – CEO, AvideonCRM, LLC
The document discusses how "everything as a service" or XaaS is transforming businesses by allowing them to operate core business functions through cloud-based solutions. These "BusinessCloud" solutions allow companies to both "run better" by reducing costs and gaining efficiencies, as well as "run differently" by developing new business models and ways of operating. Examples discussed include medical management as a service to reduce health plan costs and 3D printing as a service to change dynamics for manufacturers. The document argues that BusinessCloud solutions empower businesses to rethink their operations and gain strategic advantages through new, more flexible operating models.
- The document discusses cloud computing and provides perspectives from IT professionals on what qualifies as cloud computing. It addresses different cloud models like IaaS, PaaS, and SaaS.
- Survey results show that IT professionals view hosted services as legitimate examples of cloud computing, rather than just the enabling technology. Factors like elastic scaling of resources and pay-per-use models are also seen as important.
- There is no single definition and different workloads may be suited to different deployment models between on-premise, hosted, dedicated, or shared/dynamic environments. The key is understanding individual requirements.
The document discusses the "consumerisation of IT" where trends and technologies originating from consumer markets are increasingly being used in business settings. This is driven by factors like improved mobile devices, cloud services, and changing user expectations of consumer technologies in their personal and professional lives. While this poses risks to corporate IT like security and manageability issues, it also presents opportunities if IT can understand and adapt to these trends rather than fight them. The document provides examples of consumer technologies entering businesses and survey results on the extent companies are seeing this occur independently of IT strategy. It also outlines a balancing act for IT in addressing concerns while embracing opportunities and tips for policies, processes and skills to help manage the consumerisation of IT.
Big business in small business: Cloud services for SMBsMadeline Titcomb
Cloud services are gaining ground in all segments, but small and
medium-sized businesses present a unique opportunity. Understanding and addressing what sets them apart is the key to success.
1. The document discusses strategies for migrating from an on-premise CRM to a cloud/SaaS CRM. It outlines the benefits of cloud CRM like lower costs, easier implementation and updates, and global accessibility.
2. It provides guidance on how to plan a cloud CRM implementation including aligning strategy, designing and planning the solution, building/delivering it, and operating/improving over time. Key steps discussed are evaluating integration options and creating an operating model.
3. The document lists some top cloud CRM options on the market today and notes that while SaaS solutions often work out of the box for smaller companies, larger enterprises have more complex needs to address around
Atelier SAP 2014 business transformation to the cloudIan Grant-Smith
This document discusses business transformation to the cloud. It argues that strategy, competitive advantage, and financial impact are key considerations for companies exploring this transition. The cloud can provide benefits beyond just technology, including opportunities to optimize processes, improve agility, and gain a competitive edge through lower costs and faster innovation. However, transforming to the cloud requires addressing people, processes, tools, and data in addition to technology. Done right, business transformation to the cloud can help companies adapt, remain competitive, and improve their financial performance over the long run.
Segments of one \sɛ́gmənts ə́v wə́n\
Micro-segments that target each customer uniquely, allowing the companies to convert visitors into long-term, high-value customers at very high rates.
SPSUK - ITPro - Matt Groves - SharePoint in the cloudMatt Groves
This presentation was delivered by Matt Groves at the first SharePoint Saturday in the UK (October 2nd 2010). This covers some of the options for SharePoint deployments, on-premise and various cloud based options...
The document discusses how cloud computing and digital networks can drive business model innovation. It introduces a cloud enablement framework that categorizes companies based on how their use of cloud impacts value propositions and value chains. Companies are classified as optimizers, innovators, or disruptors. Optimizers use cloud to incrementally enhance customer value, innovators significantly increase customer value through new revenue streams, and disruptors invent new value propositions by creating customer needs they were unaware of. Examples of each category are provided.
This document discusses different options for deploying a CRM system, including on-premise, privately hosted on-premise, multi-tenant SaaS, and private SaaS. It notes the tradeoffs of each option in terms of cost, customization capabilities, control, and other factors. The document also provides an example of Alaska Airlines using an on-premise Siebel CRM system to gain insights into customer loyalty from various data sources. It concludes by recommending customers consider their specific business needs and level of commitment to CRM when choosing the best deployment option.
This document provides an overview of software as a service (SaaS). It discusses the evolution of SaaS from early hosted/ASP models (SaaS 1.0) to more sophisticated pure SaaS applications (SaaS 2.0) to current hybrid SaaS solutions (SaaS 3.0). Factors driving increased adoption of SaaS include the trend of IT outsourcing, cost savings compared to traditional software licensing, and SaaS vendors taking on security and infrastructure risks. The document also describes how SaaS works by providing on-demand access to applications from any internet-connected device and handling all hosting, maintenance, and support at the vendor level.
Zero Motorcycles was facing challenges with outdated technology, manual data entry, and lack of collaboration between departments. This made customer service difficult and the company struggled to find potential customers. Implementing Salesforce CRM provided Zero Motorcycles with integrated cloud services to manage contacts, accounts, opportunities and improve customer service, marketing, and sales. It enabled the company to better understand customers and connect customer data across departments to improve business processes and growth.
The document discusses factors that companies consider when choosing a business intelligence (BI) platform. It notes that features/functionality are no longer a major factor, and that cost, vendor roadmaps, existing relationships, alignment with IT strategy, and business solutions are more important. The document argues that the Microsoft BI platform offers lower costs, quicker time to value, and the ability to increase user adoption over competitors through tools like Excel and SharePoint.
The document discusses cloud messaging and positioning for telecommunications companies. It notes that while cloud is still nascent for major telcos, it represents a key growth area. The document outlines barriers to cloud adoption and recommends developing customer-specific messaging to address concerns. It also suggests telecoms emphasize their infrastructure, scale, and ability to offer end-to-end service level agreements as strengths in the cloud space. Finally, it provides examples of a Philippine telecom company's cloud customers to illustrate current use cases.
Salesforce.com is a global cloud computing company that provides customer relationship management software and platforms. It uses cloud computing through software as a service (SaaS) and platform as a service (PaaS) models. Some challenges it faces include increased competition from traditional companies and new entrants replicating its model, expanding its business areas, and ensuring constant system availability. Depending on costs, integration needs, and performance requirements, companies could potentially run their entire operations using Salesforce's offerings like Sales Cloud, Service Cloud, and applications on the AppExchange.
Sage ACT! 2011 is the #1 worldwide contact and customer manager. It is designed for small businesses and sales teams to make contact, build relationships, and get results. New features in Sage ACT! 2011 include Smart Tasks to automate common tasks, integration with Sage 50 and upcoming integration with Peachtree, import from Excel, and Sage Business Info Services to provide additional contact and company information. Pricing for Sage ACT! 2011 Pro is $169.95 and Premium is $299.95 with additional costs for connected services like Business Info, E-Marketing, and Mobile.
P3DS - A Cloud-based Platform for Professional Services FirmsChris Taylor
This document discusses opportunities for professional services firms to offer cloud-based software-
as-a-service applications to their small and medium-sized business customers. It notes that SMBs
are eager adopters of cloud-based SaaS apps and that professional services firms are well-
positioned to identify and provide the right apps. The document outlines the components needed for
a successful cloud-based platform, such as application directories, identity management, billing
systems, and customer support.
The document provides an overview of cloud computing and outlines considerations for adopting cloud services. It defines cloud computing, discusses the various types of cloud services (IaaS, PaaS, SaaS), and explains how cloud computing provides benefits like reduced costs, flexibility and scalability compared to traditional IT infrastructure. The document also covers important factors for organizations to consider when developing a cloud strategy including security, developing business cases and experimenting with cloud services.
Salesforce is a leading cloud-based customer relationship management tool that was founded in 1999. It provides platforms like Sales Cloud, Service Cloud, and Collaboration Cloud to help businesses manage relationships with customers and close more deals. Salesforce offers an easy-to-use and affordable CRM solution that is accessible via the web and allows customization through applications on the AppExchange. It has over 100,000 customers and 2 million users worldwide.
Cloud services brokerages evaluating the business caseSteve Crawford
Jamcracker presentation discusses the Cloud Services Brokerage model, and key factors to consider in evaluating the opportunity. Use-cases include communications and IT providers / distributors as well as enterprise IT organizations.
IMTSedu Webinar: Focus on Customer Relationship ManagementAvideonCRM LLC
AvideonCRM's
Association for Manufaturing Technology CRM Presentation
Date: Thursday, January 12, 2012 @ 11:00 a.m. ET
Richard Wiklund of AvideonCRM leads this webinar, which focuses on a high-level view of how to use, implement and improve your CRM system. He will cover topics that appeal to all areas of CRM usage: Those who have a CRM and use it well, those who have a CRM and need to start using it better, and those who do not have a CRM and may have never heard of one. Everyone will walk away with something to get their sales season started off right!
Speaker:
Richard Wiklund, Salesforce Certified Consultant – CEO, AvideonCRM, LLC
The document discusses how "everything as a service" or XaaS is transforming businesses by allowing them to operate core business functions through cloud-based solutions. These "BusinessCloud" solutions allow companies to both "run better" by reducing costs and gaining efficiencies, as well as "run differently" by developing new business models and ways of operating. Examples discussed include medical management as a service to reduce health plan costs and 3D printing as a service to change dynamics for manufacturers. The document argues that BusinessCloud solutions empower businesses to rethink their operations and gain strategic advantages through new, more flexible operating models.
- The document discusses cloud computing and provides perspectives from IT professionals on what qualifies as cloud computing. It addresses different cloud models like IaaS, PaaS, and SaaS.
- Survey results show that IT professionals view hosted services as legitimate examples of cloud computing, rather than just the enabling technology. Factors like elastic scaling of resources and pay-per-use models are also seen as important.
- There is no single definition and different workloads may be suited to different deployment models between on-premise, hosted, dedicated, or shared/dynamic environments. The key is understanding individual requirements.
The document discusses the "consumerisation of IT" where trends and technologies originating from consumer markets are increasingly being used in business settings. This is driven by factors like improved mobile devices, cloud services, and changing user expectations of consumer technologies in their personal and professional lives. While this poses risks to corporate IT like security and manageability issues, it also presents opportunities if IT can understand and adapt to these trends rather than fight them. The document provides examples of consumer technologies entering businesses and survey results on the extent companies are seeing this occur independently of IT strategy. It also outlines a balancing act for IT in addressing concerns while embracing opportunities and tips for policies, processes and skills to help manage the consumerisation of IT.
Dale Vile, CEO of Freeform Dynamics Ltd, gave a presentation on cloud computing trends and perspectives. He discussed how cloud computing has evolved from hype to emerging clarity, with confusion persisting over definitions. Vile outlined different views of cloud, including technology vs services and the service stack. He noted that cloud will have a significant impact on IT delivery and management, but that a hybrid model is emerging. Looking ahead, Vile argued organizations should focus on business services rather than aiming to "move to the cloud," and that cloud represents a shift to a service-centric view of IT.
The document discusses the challenges of managing large, diverse data sources known as "Big Data". It notes that while data volumes are growing, not all data has high value. It also outlines the emerging ecosystem of tools for distributed storage, analytics and search that are helping organizations extract value from both structured and unstructured data sources. The document concludes that both traditional and new approaches to data management and analytics have important roles to play as organizations tackle new data-driven challenges.
The document discusses consumerization of IT, which refers to employees using their personal devices and internet services for work purposes. It summarizes research from a survey of 1,600 IT professionals on consumerization trends. Key findings include that about half of organizations now encourage, accept, or tolerate the use of personal equipment for work. The majority of employees, around 85%, are estimated to be using their own devices for work activities. Senior managers and executives are often early adopters. Personal smartphones, notebooks, and tablets are commonly used both officially and unofficially. Potential benefits discussed include improved productivity and job satisfaction.
1. The document discusses topics related to IT, including the impact of the global financial crisis, virtualization, and what organizations are planning to buy.
2. It explores user perceptions of IT and virtualization adoption across different company sizes. Significant drivers for implementing virtualization include scale, geography, and compliance.
3. Challenges and barriers to desktop virtualization adoption are discussed, along with the effect of virtualization on hardware acquisition strategies and operating system selection. The need for improved virtualization management and licensing models is also examined.
Petteri Uljas, Capgemini; Corporate VP, Head of Infrastructure Services; Eastern Europe, India and Latin America
Cloud doesn’t change everything
Evolutionary in implementation, revolutionary in usage.
Normal IT project methodologies apply (mostly).
Leverage processes and skills you already have.
Don’t throw everything out because a small part is new.
Everything that holds up “traditional” projects will hold up your first Cloud project.
David Tebbutt discusses the context for, and the central role of, IT in an organisation's power management. He takes the listener from sustainability, through the link between climate change and energy use, all the time stressing the cost benefits of taking action. The presentation includes quick IT-powered wins for the enterprise, quick wins for IT itself and finishes with longer term suggestions which can deliver even bigger savings.
How to Leverage Business Partners Migration to SaaS / CloudClub Alliances
This presentation was prepared as background material for 2009 Channel Focus Europe [22/23 october - see www.baptie.com].
In a session entitled "How to Leverage Business Partners' Migration to SaaS / Cloud", Loic Simon shared IBM's Club Alliances experience on leveraging business partners migrating to a SaaS/Cloud based business model.
After a quick summary of SaaS and Cloud challenges for Vendors and their Business Partners, he delivered a point of view on SaaS/Cloud distribution and influence channels and shared his hands-on experience as the leader of "Club Alliances" [www.cluballiances.com].
Club Alliances members leverage cloud computing, SaaS and BPO [business process outsourcing] models to promote and deliver business solutions, "as a service".
Their "Solutions as a Service" are typically powered by IBM IaaS [Infrastructure as a Service] or PaaS [Platform as a Service] components.
Aknowledgments : Among various materials borrowed from key specialists on the topic [thanks to all of them : Lustratus, Gilwell Group, Saugatuck...], Loic specifically leveraged some slides from presentations prepared by Philippe Martinez - Philmart - and Laurent Glaentzer - Lemon Operations, two members of Club Alliances who deliver their channel expertise to their fellow Club Alliances members.
Babson College CIM Software-as-a-Service PresentationJeffrey Kaplan
Presentation given to a CIO group at Babson College November 21, 2008, examining the rapid growth of the SaaS market and the IT/business implications of the on-demand services market.
X Change Keynote Kaplan Presentation V02 12 10Jeffrey Kaplan
The document summarizes key points from a presentation on alternative models and thinking for solution providers. It discusses how changing customer expectations, deployment challenges, and economic pressures are driving shifts from on-premise to cloud-based solutions like SaaS, managed services, and cloud computing. It also outlines adoption trends, top application categories, concerns around cloud computing, and challenges for established vendors in adapting to these new models.
This document discusses the transition from traditional on-premise software to the Software as a Service (SaaS) model. SaaS delivers software applications via the internet, allowing customers to access applications remotely "on demand" without installing them. Migrating to SaaS requires changes in an organization's business model, technology infrastructure, operations, sales and marketing strategies, and culture. Key issues to focus on include developing a SaaS-oriented strategy and business model, architecting for multi-tenancy, focusing on customer success, and managing the cultural shift to a service-based approach.
The document summarizes a webcast discussing effective sales and distribution strategies for software as a service (SaaS) firms. Representatives from three SaaS companies - Salesnet, Intacct, and HSS - presented their approaches to go-to-market strategies, selling value propositions, sales organizations, and customer support. They discussed opportunities and challenges of the SaaS model. The webcast was moderated by TripleTree to provide C-level perspectives on executing SaaS sales and distribution.
ServiceNow ecosystem - True Blue Partners - Review of key investment and mer...Sunil Grover
A comprehensive review of the investments and M&A in the ServiceNow ecosystem. Review of M&A transaction by ServiceNow and the potential impact of these on the App Developer and IT consulting ecosystem. Review of Key transactions it the ITSM market and ServiceNow app and IT services ecosystem.
The document discusses Software as a Service (SaaS) and its benefits and challenges. SaaS promises lower costs, easier maintenance, and faster deployment compared to traditional on-premise software. However, SaaS also faces challenges around technical readiness, generating demand, scaling effectively, and staying ahead of competition. The transition to SaaS requires changes to business models, technology, and marketing strategies.
The document discusses the growing adoption of cloud computing and SaaS models. It notes that while 71% of organizations are still in the education phase of cloud computing, the number planning or implementing initiatives is growing. It also outlines some of the key benefits of SaaS models like reduced costs, faster implementation, scalability, and recurring revenue opportunities. Established software companies are encouraged to develop SaaS offerings to capitalize on these advantages and increase their business valuations.
This document discusses cloud computing and software as a service (SaaS). It outlines the evolution of cloud computing from mainframes to ubiquitous cloud models. SaaS has disrupted the software industry through cost-effective delivery models. The document argues that now is the time for channels to get involved in the SaaS and cloud markets due to high growth projections and opportunities. It suggests channels can specialize in cloud implementation consulting and services to help customers transition to the cloud.
Cloud computing, self-service technologies, and the rise of direct-to-customer services are changing how IT organizations deliver and support technology. To keep up with these trends, IT must adopt a more strategic approach aligned with ITIL best practices. Adopting ITIL will help IT organizations better support software-as-a-service platforms, address lines of responsibility between internal IT and external providers, and ensure a focus on availability, change management, and continual service improvement. Both IT organizations and SaaS providers stand to benefit from demonstrating ITIL compliance through practices like clear service definitions, management of the service lifecycle, and joint identification of responsibilities. With IT now directly supporting customers, IT must shift its mindset from reactive
The document discusses how the SaaS model is becoming an increasingly important trend and viable business model, especially during economic downturns when businesses seek to maximize technology ROI and efficiency with existing resources at lower costs. It notes that SaaS adoption will continue to rapidly grow over the next five years and change traditional business metrics and thinking. Key benefits of SaaS include reducing capital and IT labor costs through shared infrastructure and resources, rapid provisioning, centralized operations, and elastic scaling to improve service levels.
Malcolm Fry's Cloud Computing & Self-Service Service Management - Are they th...San Francisco Bay Area
1. Cloud computing and software-as-a-service (SaaS) allow users greater flexibility, control and convenience over IT services through on-demand, self-service access from any device.
2. While this represents a major change for IT organizations, ITIL principles of service management can still apply through establishing common processes and terminology between IT and SaaS providers.
3. Key challenges include defining responsibilities between internal IT and SaaS providers and ensuring compliance, but these can be addressed through coordination and identifying which ITIL components each party performs.
SaaS – A risk or opportunity for software vendors?Uniserv
The document discusses SaaS (software as a service) as both a risk and opportunity for software vendors. It describes Uniserv GmbH, a company that provides data quality solutions. Uniserv has offered an SaaS solution since 2001 which has seen consistent growth. The document argues that the opportunities of SaaS, like accessing new customer segments, outweigh the risks of cannibalizing on-premise software. It also discusses challenges in product design, user support, interfaces and releases when providing both on-premise and SaaS options.
The majority of survey respondents (71%) are unfamiliar with or in the education phase of cloud computing, while only 11% have plans to implement cloud initiatives in 2010. Many software companies are rapidly expanding their portfolio of cloud offerings across infrastructure, platform, and software services. Transitioning to a software-as-a-service (SaaS) model provides benefits like reduced costs, faster implementation, scalability, and security, but established software companies face challenges adapting their business models, partnerships, and operations to the SaaS approach. Recurring revenue from SaaS contracts is a key driver of higher business valuations for software companies.
The purpose of this first edition of the Market Trends Report is to shed light on the way digital technologies reshape trade finance, a sector which often does not get as much publicity as B2C financial services.
Given that disruption often comes from adjacent sectors or from the application of an existing technology to a new field, we found it essential to begin with a broad analysis of the latest trends before zooming in progressively on financial services and on trade finance specifically.
The report is structured around four chapters, starting from the general core techno trends, and converging towards the changes impacting the trade finance ecosystem:
1- Core techno trends, business model and social changes
2- Disrupted industries, changes in the way we live and work
3- FinTech disrupt (and partner with) banking and insurance
4- Conclusion: Trade Finance is also ripe for disruptive innovations
We really hope that you will like this Market Trends Report and that you will find it useful. When you read it, please keep in mind that it is still being refined. We welcome your feedbacks, insights and suggestions.
Transition To Saa S The Challenges And Solutionspremanand_s
The panelists discussed the challenges of transitioning to a software-as-a-service (SaaS) model and solutions for ISVs. Transitioning requires changes across the entire organization, including engineering, operations, support, sales and marketing. Companies must get buy-in for the paradigm shift and consider a hybrid approach. Success requires a commitment to the SaaS model from leadership and addressing potential internal resistance to change.
Sponsor presentation about the 2010 Gartner Application Architecture, Development & Integration Summit (Nov 15-17 in Los Angeles) www.gartner.com/us/aadi
Audience – Sales and pre-sales audience selling to large enterprises and government.
Occasion – Annual channel partners of Thales – April 2010
Presenter – Tony Lock, Programme Director, Freeform Dynamics
The document discusses the need for enterprises to have a mobile strategy to address the growing use of mobility in businesses. It outlines four grades of enterprise mobile strategies that most companies currently sit at and discusses the challenges of a piecemeal approach that results in isolated "wireless islands". An effective enterprise mobility strategy needs to go beyond just mobile and should include assessing current networks and devices, user access needs, security requirements, cost minimization, and future proofing to account for new technologies and partner strategies.
- Infrastructure management is facing challenges in keeping up with user expectations of 24/7 availability as well as new technologies like virtualization.
- There is a growing need for sophisticated IT service management solutions to handle asset/change management, service level monitoring, root cause analysis, and reporting to both support processes and demonstrate business value.
- While systems management tools are developing rapidly to address these needs, effective implementation of the new solutions also requires advancement of support processes.
By Dale Vile
Evolution of licensing models
Virtualization related considerations
A scenario based analysis of options
Other licensing considerations
Top line recommendations
Comments and questions
This document discusses how adopting a service-oriented architecture (SOA) approach can help organizations respond to economic pressures. While SOA is often touted for cost and efficiency benefits, these are not always realized. To be effective during downturns, SOA requires a balanced approach that streamlines application development and maintenance, enhances business visibility and responsiveness, and drives process automation and optimization, rather than just focusing on cost cutting. The document provides advice on taking a strategic yet tactical approach to SOA adoption by beginning with real project requirements, reviewing existing initiatives, managing expectations, and ensuring business impact is considered.
The document discusses ways for companies to optimize their use of IT during an economic downturn. It recommends 3 ways to optimize the IT infrastructure, 3 ways to optimize how IT is used in the business, and 3 ways to enable the business to be more efficient. Some specific recommendations include server virtualization, desktop management, systems management, application training, mobile access, unified communications, and making smarter use of data through business intelligence. The overall message is that during tough economic times, companies should take a balanced approach to IT and focus on using IT to help drive revenue and business objectives.
The document discusses key stakeholders in financial services and the challenges they face regarding availability of management and performance information. It also discusses trends around empowering employees and shifting to broader, more continuous information delivery. Common challenges included fragmentation of systems and a lack of structured and inclusive approaches to meeting information needs.
The document discusses a survey of organizations and their commitment to green IT initiatives to reduce power consumption and environmental impact. The survey found that larger organizations have broader green policies and are further along in implementing initiatives. Respondents believe that reducing power consumption and enabling more efficient business operations through IT are important goals. However, many organizations do not accurately track or measure IT power usage at a granular level, which could help identify opportunities to minimize power consumption through solutions like server virtualization and desktop power management features. Overall green considerations are still not a prominent part of IT strategies for many organizations.
This document discusses the benefits of asset management for businesses. It notes that today businesses want to reduce costs, increase agility, manage risk, and be good corporate citizens. Asset management provides visibility into IT assets which helps reduce spending and risk. The costs of not doing asset management include wasted time, money, and poor utilization of resources. Effective asset management leads to maximum return on investment, improved decision making, increased flexibility, cost savings, and supports compliance. It directly impacts financial and operational performance.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Driving Business Innovation: Latest Generative AI Advancements & Success StorySafe Software
Are you ready to revolutionize how you handle data? Join us for a webinar where we’ll bring you up to speed with the latest advancements in Generative AI technology and discover how leveraging FME with tools from giants like Google Gemini, Amazon, and Microsoft OpenAI can supercharge your workflow efficiency.
During the hour, we’ll take you through:
Guest Speaker Segment with Hannah Barrington: Dive into the world of dynamic real estate marketing with Hannah, the Marketing Manager at Workspace Group. Hear firsthand how their team generates engaging descriptions for thousands of office units by integrating diverse data sources—from PDF floorplans to web pages—using FME transformers, like OpenAIVisionConnector and AnthropicVisionConnector. This use case will show you how GenAI can streamline content creation for marketing across the board.
Ollama Use Case: Learn how Scenario Specialist Dmitri Bagh has utilized Ollama within FME to input data, create custom models, and enhance security protocols. This segment will include demos to illustrate the full capabilities of FME in AI-driven processes.
Custom AI Models: Discover how to leverage FME to build personalized AI models using your data. Whether it’s populating a model with local data for added security or integrating public AI tools, find out how FME facilitates a versatile and secure approach to AI.
We’ll wrap up with a live Q&A session where you can engage with our experts on your specific use cases, and learn more about optimizing your data workflows with AI.
This webinar is ideal for professionals seeking to harness the power of AI within their data management systems while ensuring high levels of customization and security. Whether you're a novice or an expert, gain actionable insights and strategies to elevate your data processes. Join us to see how FME and AI can revolutionize how you work with data!
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
National Security Agency - NSA mobile device best practices
Cloud Computing/SaaS opportunity
1. Copyright 2010 Freeform Dynamics Ltd Cloud Computing and the Mid-Market SaaS Opportunity SAP Partner Event, 10 th December 2010 Dale Vile Managing Director Freeform Dynamics Ltd www.freeformdynamics.com
7. “ Two men say they’re Jesus; one of them must be wrong” Dire Straits, Industrial Disease Cloud Computing Q. What is cloud? A. Depends who you ask and what they are trying to sell
8. Would you regard the following as legitimate examples of cloud computing? Source and copyright 2010 Freeform Dynamics Ltd, online survey of 401 IT professionals, April 2010 Hosted server infrastructure Other infrastructure based services Hosted email/messaging Hosted comms (web conferencing, VoIP, unified comms) Hosted business apps (e.g. office tools, CRM, project mgmt, etc) Other hosted services On premise solutions
9. Would you regard the following as legitimate examples of cloud computing? (Hosted Apps) Source and copyright 2010 Freeform Dynamics Ltd. Online survey of 401 IT professionals, April 2010 Niche application vendors moving to hosted model
10.
11.
12.
13. Lots of hosted service options, lots of potential ON-DEMAND SERVICE CATEGORIES Business application services It is in this area that the term ‘Software as a Service’ (SaaS) was originally coined. Services at this level are typically focused on the delivery of complete business functionality, e.g. CRM, ERP, etc. Hosted productivity tools Services here are more concerned with horizontal capability ranging from desktop suites for end users, through to modelling, development and project management tools for analysts and developers. Hosted comms/collaboration Spearheaded initially by hosted email and web conferencing, the number of services offerings in this area has exploded to include full unified communications and/or social media (directories, blogs, wikis, etc). Trading community services As supply chain automation has gathered momentum in some industry sectors, services have emerged aimed at facilitating the way in which customers and suppliers collaborate and transact electronically. Plug-in services A myriad of services exist which do not provide complete business functionality but ‘plug into’ existing applications to enhance or extend them. Examples include everything from mapping to credit checking. Application platform services As an alternative to consuming pre-built services from external providers, application platform services provide development and runtime environments allowing custom applications to be built and hosted online. Operational services This often overlooked but highly important category is where we find services concerned with online backup, archiving, security (e.g. email filtering), etc., and even full blown monitoring and management tools.
16. Strong link between business performance and adoption of hosted services CHANGE IN REVENUE OVER PAST 12 MONTHS SaaS activity skewed towards progressive organisations
20. Given that no solution is ever a 100 per cent fit, when differences arose during your last ERP implementation did your organisation tend towards... Familiar historical behaviour
21. Would you do things differently if you were replacing your core ERP system today? If so, how would the emphasis differ? } Don’t want to repeat the same mistakes
26. Channel considerations New commercial models more palatable and make transition easier ‘ Big gun’ promotion educating the market and creating demand SaaS shifting the lines to increase the addressable market and scope of requirements
27.
28. Copyright 2010 Freeform Dynamics Ltd Cloud Computing and the Mid-Market SaaS Opportunity SAP Partner Event, 10 th December 2010 Dale Vile Managing Director Freeform Dynamics Ltd www.freeformdynamics.com