Closing the digital learning skills gap
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More than 29% of organizations have not audited the skills of their learning and development (L&D) team against current needs, and 56% say their L&D staff lack skills for technology-enabled training. While learning technologies are being used more, the pace of change is slower than expected. Skills in L&D teams often do not match strategic priorities. There is a need to identify the skills required for L&D teams to effectively support digital learning and close the digital skills gap.
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Closing the digital learning skills gap
- 1. morethanblended.com CLOSING THE DIGITAL LEARNING SKILLS GAP eLN conference 2015
- 2. 29% have audited the skills of the L&D team against those required 56% say L&D staff lack the skills for technology- enabled training 28% say L&D staff are confident in using new media
- 3. Donald H Taylor, Chairman We are shifting towards that long-predicted greater use of learning technologies, but at a far slower pace than the hyperbole would have us believe. “ ” Learning and Performance Institute, Annual Report on Workplace Learning, August 2015. Things are moving slowly
- 4. L&D: Evolving Roles, Enhancing Skills, April 2015 Skills don’t match priorities
- 6. Why aren’t we reaching this audience?
- 10. What skills do we need?
- 11. What skills do we need?http://www.e-jobs-observatory.eu/focus_areas/e-learning
- 12. ` Ar Peter, head of learning and development, auto manufacturer Alexandra, learning technology manager, vocational training college
- 13. Winifred, learning and development consultant, retail bank Anton, curriculum designer, vocational college Bl
- 14. Lucy, instructional designer, content development company Karol, content designer and developer, vocational college Co
- 15. Amelie, trainer, IT training company Nicolas, leadership training specialist, health authority Co
- 16. Frank, customer trainer, engineering company Janet, employee communications specialist, government department Fa
- 17. Astrid, online MBA tutor, business school Asif, graduate trainee manager, pharmaceutical company Tu
- 18. Digital learning ain’t what it used to be
- 23. Media might change but people don’t and therefore learning doesn’t
- 26. When we do decide to change, we will be pushing against an open door
- 27. Towards Maturity: Embracing Change – 2015-2016 Industry Benchmark Report
Editor's Notes
- Why is this the case? 1. Headin the sand – hope it will go away
- Why is this the case? 2. Not interested. Don’t want to be associated with your horrible click next compliance stuff.
- To acquire these skills takes time. Don’t learn to be a surgeon, an electrician, an airline pilot by doing a 2-day course!
- To acquire these skills takes time. Don’t learn to be a surgeon, an electrician, an airline pilot by doing a 2-day course!
- Peter is Head of Learning and Development for an automobile manufacturer. As part of his responsibilities for this position, he has been undertaking a strategic review of the way in which his organisation makes use of learning technologies, in conjunction with external consultants. Alexandra is the newly-appointed Learning Technology Manager for a college that provides vocational training. Her responsibility is to engage with key stakeholders in order to transform the way that the college delivers its courses, in particular for overseas students.
- Winifred is a learning and development consultant responsible for addressing the learning needs of one division of a major bank. She meets with line managers and analyses their requirements before putting together proposals for solutions for their approval. In doing this she may consult with the bank’s learning technology department to see how digital learning might help to address the problem. Anton is responsible for designing the curricula for a new series of vocational courses to be provided on a blended basis by a college. He is working with the faculty to develop outlines for each course, including specifications for any new digital learning content that will be required.
- Lucy works for a specialist content development company. She moved into this position as a graduate trainee having studied English and media. Her job involves working with customers, mostly large businesses and public sector organisations, to design digital learning programmes for the customer’s employees. Within her organisation, she works alongside other specialists, including graphic designers and software engineers, to develop highly-interactive programmes. Karol works as a designer and developer within the learning technologies department of a large vocational training college. He works with academic staff and the college’s media department to develop sophisticated interactive content that is required for use within the courses provided by the college.
- Amélie is a trainer working for a small IT training company. To support her courses, she develops short software demonstrations and online documentation that her students can use for reference after they have completed their courses. She also develops quizzes that students use to check their progress during her courses. Nicolas is a learning and development specialist responsible for providing leadership training for a large employer. He has been assembling a library of simple interview videos in which managers discuss their roles as leaders.
- Frank is a trainer working for an engineering company, providing technical training for the company’s customers around the world. He runs a series of webinars providing information for customers about new product developments. Using the same software, he also runs intensive small-group instructional sessions for maintenance engineers. Janet works in employee communications for a government department. She is responsible for facilitating a series of panel discussions involving senior managers and specialists for the benefit of the department’s employees.
- Astrid is the tutor responsible for a two-year online MBA programme run by a business school. She acts as the primary focal point for all student communications and makes sure the programme runs smoothly. She grades assignments and moderates collaborative activities. As part of the programme she facilitates a series of webinars featuring professors from the school and managers from business. Asif manages a one-year graduate trainee scheme for a multinational pharmaceutical company. This is a blended programme that includes face-to-face events as well as individual and group assignments that are conducted online. Asif monitors all aspects of the programme and looks to make sure that all of the trainees successfully complete the programme.
- And e-learning people are part of the establishment too!
- Interactive video
- Peak, lark, Duolingo, Primer AI / adaptivity / gamification
- Responsive tutorials – one long scroll, not slide-based
- People are not taught by computers but by teachers Irony is that the biggest gaps in skils are nothing to do with technology – consulting, design, facilitation