The Future of Learning


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When you think about it, what isn't changing? Industries, organizations, jobs, work and even people's expectations are shifting. So it's only to be expected that learning will also adapt to meet the needs of all the change around us. This webinar will explore a broad range of topics, and in the spirit of social learning, YOU are the content. Bring your ideas to the table to collaborate on understanding the future of learning.

Topics to be addressed include:

Social learning and how it will continue to evolve to meet new social technologies.
What the Khan Academy could mean for corporate learning.
The role of accreditation in providing "trophies" to the next generation of learning.
Eight strategies for accelerating development of new employees as experienced employees leave the workplace.
Augmented reality and the implication for just-in-time learning.

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  • Setting the contextThe ambitions of the Learning function:understand “online” the learning needs of the organization and its talent constituentsprovide the means for employees to acquire knowledge on what they need to do, on demand, at point of needhelp employees gain proficiency / experience and how they execute, on the job maximize the capture of organization distinctive / unique knowledge and know-how, foster development beyond lifespan of constituentsTechnology evolution has since early on openned doors for the Learning organization to get closer and closer to this visionThe LMS with its ability to establish the backbone of learning activity trackingComputers allowing content to be consumed without need for a formal teacherNetworks allowing content to be distributed and consumed at point of needWebcast allowing classes to be arranged online, with minimal costs leveraging expertise wherever it is in the globeSmartphones and tablets allowing the consumption at the point of need, at right timeWeb conferencing and social collaboration such as wikis bringing the possibility to cooperate on teaching, coaching and authoring“Video recording” pervasive in all devices today allowing capture of know-how and what by anyone that has a contribution to makeSemantic analysis allowing Learning organization to find learning gaps and spot influencers and experts in its social channelsInstructors morph into Experts / Coaches – no longer their added value is in transmiting knowledge (what) but enabling it (how)Technology increased the standards of “common knowledge” and leveled the field… you can learn anything today via Google search and Youtube to name two popular “go to places” on the web, including maintaining specialized equipment, operating software and much much moreAny kid today, even university level can find many answers and examples on any matter they need to learn at school… even languages -> DuolingoAnd it is all very fast ! Most of this is all taken place over the last 10 years at scale… nothing… since the advent of the printing press. As we hope you’ll realize, it’s far from having topped
  • WhyAccenture Skills Gap US Survey, 75% of workers build new skills through job shadowing, observing others and on the job experienceIntroduce structure, traceability, reuseFewerfullsizedcourses. More learningsnacks, ePubs, videosandreferencetools (microlearning)The beautiful non-disruptive nature allowing to extend Formal learningThe availability on the job, retained, repeatableBeyondborders, acrossorganizationsBrings blended learning to fruitionAt large organizations it is already becoming a norm as its application is piloted and rolled-out, especially for long term learning initiatives (Leadership, Sustainibility, Safety, Onboarding, on the job sharing of learning)Carrefour‘s social pilot program whereby employees identify gaps in skills and experts volunteered to help address those having resulted in 267 % increase in certain product line sales
  • WhyThe most emerging of all trends discussed so far… technologies are here and application to Learning is just starting. Already being applied for adaptive learning for elementary school grades e-textbooks (Bellevue, Dreambox, Knewton, McGraw-Hill) where the solution builds the learning path based on how student responds in tests and contrasting that to learning patterns of other students and their development. Results range from 7-18% increase in pass ratesDiscovery… especially as more learning happens online / is recorded, plowing through data helps understand learner’s patterns and customize, i.e., time of consumption, preferred media, channel, topics, etc.Adoption of Tin Can API (SCORM’s evolution) which focuses on capturing learning events and behaviors will fuel need for Big Data approaches to leverage the mass of informationBuilding correlation understanding between learning activities and performance ratings; learning activities and engagement; employee stagnationAnalytical reporting blending what employees do outside company (MOOCs, learning vendors) and internally through social challengesOnline dashboard, individual, team,…Big data for capturingTrainingneedsLearningsentimentDominantlearningthemesKnowledgeproviders / influencersTraining efficacy over the long termUtilizationRecommendationsBusiness ROIExample: Tuition refund plans at Intel
  • The Future of Learning

    1. 1. The Future of Learning Speaker: Dr. Karie Willyerd Vice President, Learning and Social Adoption SuccessFactors, an SAP Company Joao Santos Director in Accenture’s Digital Organization Accenture Moderator: Ladan Nikravan Senior Editor Chief Learning Officer magazine #CLOwebinar
    2. 2. Tools You Can Use • Audio Control – – There is no dial in number the sound will come through your computer speakers or headphones Also check internal volume on your computer as well as your external speakers or headset. #CLOwebinar
    3. 3. Tools You Can Use • Q&A – – – Click on the Q&A icon on your floating toolbar in the bottom right corner. Type in your question in the space at the bottom. Click on “Send.” #CLOwebinar
    4. 4. Tools You Can Use • Polling – Polling question will appear in the “Polling” panel. – Select your response and click on “Submit.” #CLOwebinar
    5. 5. Frequently Asked Questions 1. May I receive a copy of the slides? YES! You will receive a link to today’s recording along with a link to download the slides shortly after the presentation concludes. 2. May I review the webinar recording? YES! You may log in again a link that will be provided in an email after the event to review the presentation ondemand. #CLOwebinar
    6. 6. The Future of Learning Ladan Nikravan Senior Editor Chief Learning Officer Magazine #CLOwebinar
    7. 7. The Future of Learning Dr. Karie Willyerd Vice President, Learning and Social Adoption SuccessFactors, an SAP Company Joao Santos Director in Accenture’s Digital Organization Accenture #CLOwebinar
    8. 8. Future of Learning Key trends to watch
    9. 9. Agenda 1. Speed of Technology Shift 6. MOOCs and Accreditation 2. Mobile / Apps 7. Big Data and Analytics 3. Gamification and Simulation 8. Khan Academy 4. Social Learning 5. Expertise Reputation 9 9. The Enterprise Learning Function 10. Looking Beyond © 2014 SuccessFactors, An SAP Company. All rights reserved.
    10. 10. 1. Speed of Technology Shift Continued Acceleration brings Learning opportunities 10
    11. 11. 2. Mobile / Apps Learning can finally reach people, where they are 11 © 2014 Accenture. All rights reserved.
    12. 12. 3. Gamification / Simulation Driving the engagement and adoption agenda 12 © 2014 Accenture. All rights reserved.
    13. 13. 4. Social Learning The continuous learning opportunity can be attained 13 © 2014 Accenture. All rights reserved.
    14. 14. 5. Expertise / Reputation Bottom-up recognition of expertise and development Asserted Bestowed Earned 14
    15. 15. 6. MOOCs and Accreditation A vast learning offer. Accreditation will be the new metric. Source: Google Trends, 29 January 2014 15
    16. 16. 7. Big Data and Analytics Tapping into vast learning data streams for insight 16 Source: Domo, 2012
    17. 17. 8. Khan Academy A very good example of bringing the innovations together 17
    18. 18. 9. The Enterprise Learning Function Capability development … Joining Knowledge and Learning 18 © 2014 Accenture. All rights reserved.
    19. 19. 10. Looking Beyond Digital meets the physical word & opens more opportunities 19
    20. 20. Thank You
    21. 21. Q&A Dr. Karie Willyerd Vice President, Learning and Social Adoption SuccessFactors, an SAP Company Joao Santos Director in Accenture’s Digital Organization Accenture • Please take this time to submit your Questions . #CLOwebinar
    22. 22. Join our next Webinar! Mobile Learning: Allow Your Employees to Learn in Their Own Space and at Their Own Pace Thursday, February 13, 2014 Webinars start at 11 a.m. Eastern / 7 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at #CLOwebinar