This document provides a professional profile and career history for Deborah Hadden. She has over 30 years of clinical experience and 12 years of healthcare informatics experience. She is skilled in clinical documentation, workflow design, provider training, and go-live support for various EMR systems including Cerner and McKesson. Her experience includes roles as a clinical informaticist, analyst, trainer, and educator across many healthcare organizations.

1. 727-485-4733 Deborah Hadden haddendl@yahoo.com
PROFESSIONAL PROFILE
Career Overview: Possess understanding of clinical requirements in an operational healthcare
setting
 Ability to influence others through positive attitude within cultural
change
 Thirty+ years ofclinical experience, 12 years ofhealthcare
informatics (Registered Therapist & MA)
 Adult Learning Technique and Theory
 Excellent communication/relationship skills
 Maintain standards of best practice
 Streamline flowsheet content to drive design
 Comfortable and well versed on workflow with all Providers;
physicians, residents, hospitalists, PA’s (and all clinical staff)
 Responsible for training and implementation of team members on
Electronic Medical Record documentation for over 100 hospital health
systems.
 Supported 200+ Go Lives ,Provider Adoption Coach
Facilitated workflow design sessions with multiple departments to accommodate best
practices, meaningful use and core measures. Assisted Teams in developing, and decisions
surrounding, Start/Stop/Continue practices. Designed and developed curriculum specific to
organization/department needs. Lead design teams ofProviders, nursing, and ancillary
(inpatient and ambulatory) to create PowerPlans and PowerForms.Met with IT personal to
relay and coordinate organization/department specific needs.
Primary Clinical Informaticist/Analyst responsible for facilitating and developing ED
PowerPlans for Sepsis Screening and Sepsis Alert for a 15 facility organization. Plans were
developed over severalmonths of meetings (with the Provider Director and Assistant Director of
ED, the Ed Nursing Director, the ICU/CCU Nursing Director and the ICU/CCU Provider
Director) and approved for organizational use. Responsible for testing and validation of system,
gap analysis, and optimization.
Key Strengths: Capable of re-engineering clinical workflow and driving clinical transformations
within the EMR project.
 Competent with: Message Center,PowerPlans, PowerNote/Dynamic
Doc, MPage, MedRec, EScript; troubleshooting and customizing to
assist physicians
 Cerner Ambulatory,Millennium, Super User/End User Training;
FirstNet, SurgiNet,Anesthesia MPage and documentation,
PowerChart; Inpatient Clinical Documentation, MAR, Message
Center, CPOE, PowerNote/Dynamic Doc, MPage,Dragon,

2. PowerPlans, Care Compass, PAL, Task List, Registration &
Scheduler, Sorian
 McKesson: Horizon, Paragon; Physician Portal,Horizon Clinicals, End
Use/SuperUser training, Nursing Documentation, Med Rec, EPW, IT
and HIM workflow
CAREER HISTORY
Cerner/Dell Clinical Informaticist/ATE/Trainer
3/16-
 CPOE/PowerNote/DynDoc Provider Support and customization, FirstNet and
PowerChart support and customization, including PowerChart Maternity and Fetal Link
Cerner/HCI Clinical Informaticist/ATE/Trainer
06/30/15-12/30/15
 Cerner Ambulatory and Dragon ATE training/support, Go Live’s, Provider Adoption
Coach, EClipboard
BayCare Clinical Informaticist/ATE/Trainer
05/31/15-06/08/15
Winterhaven, Fl
 McKesson – Cerner conversion
 Provided Go Live support for: Providers in ED, CICU, Step down unit and Oncology
 Assisted in saving favorites, creating auto text and note templates
 Support Nursing and Ancillary in conversion as well
UTMC Educator/Go Live
4/1/15-5/30/15
Knoxville,Tn
 Provider Educator/facilitator for Dragon 360 and Dynamic Doc
 Workflow facilitator
 Created Step by Step Commands for Role specific Providers
CSI Healthcare Clinical Informaticist/Go Live/Trainer
2/2/15-2/9/15
St. Joseph Hospital South, Apollo Beach, Florida
 Go Live Support for the opening of new facility
 ED and Anesthesia Physician Support
 Clinical End User Support
Mad Science Instructor
09/14-

3.  Classroom and Science Program Management within the school system and community
 Vendor Events/Marketing
KForce Clinical Informaticst/Technical Trainer
04/14-07/14
Jackson Memorial Hospital, Miami, Florida
 Participated in workflow design sessions with multiple departments to accommodate best
practices, meaningful use and core measures
 Testing and validation of system
 Gap Analysis
 Curriculum design and development
 Facilitated Classroom and At the Elbow training of : SuperUsers,Providers, Nursing and
Ancillary ; FirsNet, SurgiNet, and PowerChart (including – Message Center,CPOE,PowerNote,
PNED,Dragon, PowerPlans,MedRec,EScript,Clinical Documentation, IPOC,MAR,
CareAdmin, BMDI,Care Compass, PAL,Task List, SBAR, Core Measure,Registration and
Scheduler
 Reinstructed Providers and staff at 5 large area clinics, emphazing core measuresand
meaningful use guidelines, Orders,PowerNote, EScript, MedRec, Registration, Scheduler,
ClinDoc
 Worked closely with Project Manager, Patient Care,and IT to complete project according
to Project Plan
 Live at 3 facilities, multiple locations and clinics;
 Provided Lighthouse support and Roaming Support
McKesson Clinical Informaticist/Trainer
11/12- 01/14
(multiple organizations)
 Participated in workflow design sessions with multiple departments to accommodate best
practices, meaningful use and core measures
 Testing and validation of system
 Gap Analysis
 Curriculum design and development
 Facilitated Classroom and At the Elbow training of : SuperUsers,Providers, Nursing and
Ancillary (Paragon,Horizon Physician Portal, MedRec,EPW, Horizon Clinicals)
 Enter service requests, work closely with vendors, and work a service ticket list.
 Provided Lighthouse support and Roaming Support
Community Health Systems Clinical Informatist/Analyst/Trainer
02/12 –05/12
(multiple organizations)
 Participated in workflow design sessions with multiple departments to accommodate best
practices, meaningful use and core measures
 Testing and validation of system
 Gap Analysis
 Curriculum design and development

4.  Facilitated Classroom and At the Elbow training of : SuperUsers,Providers, Nursing and
Ancillary; Horizon Physician Portal, MedRec,EPW,Horizon Clinicals
 Facilitated communication with Cteam, HIM and IT for MU: presented at weekly meeting with
status updates for project, next steps, and issues
 Identified and trained core facility personnel on User Provisioning and Build: worked directly
with Director of HIM and IT to clean up SIM report prior to provisioning (including team
member /physician credentials and groups}
 User Provisioning,Tab detail/Physician Portal Configuration ,validation of portal enablers
 Assured that HIM director and IT director were comfortable with Physician Portal and prepared
to train End Users
 Responsible for assisting physicians with portal access for remote sessions
 Utilized spreadsheets for build
 Coordinated with Regional director and HIM director to identify and schedule Super User
training
 Communicated any issues to corporate for resolution
 Worked directly with Patient Care on validation for Clinical View
 Enter service requests, work closely with vendors, and work a service ticket list
 Provided Lighthouse support and Roaming Support
BayCare, Beacon Project, Cerner Provider Support/Analyst/Trainer
09/11-02/12
(multiple facilities)
 Coordinated with Med Staffing and communicated with all new physicians and residents for
training (web based and at the elbow)
 Worked heavily with ED physicians and PA’s on training and troubleshooting in FirstNet
 Instrumental in developing ED Order Sets in a series ofsessions with the Physician director
and assistant ofthe ED along with the physician director ofCritical Care, nursing director
of ED and Critical Care; and implementing to favorites for all ED physicians.
 Trained Ed providers and residents on Dragon
 Worked closely with physician specialty specifics to customize for individual use
 Extensive communication with HIM regarding physician issueswithin the EMR system and
providing detailed instruction to physician for resolution.
 Enter service requests, work closely with vendors, and work a service ticket list.
 Cerner MAP (Millennium Troubleshooting Application)
Clinical Education Specialist
04/09-09/11
(multiple facilities within BayCare)
 Participated in workflow design sessions with multiple departments to accommodate best
practices, meaningful use and core measures
 Testing and validation of system
 Gap Analysis
 Curriculum design and development
 Facilitated Classroom and At the Elbow training of : SuperUsers,Providers, Nursing and
Ancillary ; FirsNet, SurgiNet, and PowerChart (including – Message Center,CPOE,PowerNote,
PNED,Dragon,PowerPlans,MedRec,EScript, Clinical Documentation, IPOC,MAR,
CareAdmin, BMDI,PAL, Task List, SBAR, Core Measure

5.  Facilitated training – Web based and instructor led:Coordinated rosters and scheduling of
classes,trainers and proctors; responsible for assuring training materials were available and up to
date; Maintained classrooms were appropriate to audience
 Utilized Excel for reporting and validation of build
 Provided Lighthouse support and Roaming Support
BayCare Home Care, Largo,FL RRT/Education 02/07-04/09
Lincare, Clearwater,FL RRT/Marketing /Education Trainer 11/05-02/07
Presented inservices to Physicians, staff,
patients, and caregivers on
Disease Process,equipment use/care
MPM Primary Care,NPR,FL MA/Education Trainer 01/04 -11/05
Morton Plant Mease Dunedin RRT- PRN 11/99-02/07
Medical Associates ofPinellas,Dunedin, FL
MA/Education Trainer 10/03- 01/04
NewBeginnings OB/GYN, Palm Harbor,FL
Office Manager/MA 08/02 -10/03
EDUCATION
 Cerner Millennium Fundamentals – December 2010
 Proficient in PowerChart,FirstNet,SurgiNet, CPOE, PowerPlans, PNED,
DRAGON, Message Center, MPage, IPOC,CareCompass,SBAR,Core
Measure,MAR & CareAdmin, Ibus
 Adult Learning Technique and Theory
 Eckerd College-BA Org Studies/Management May, 2003
 Tulsa Junior College – Associates Degree in Applied Science, May 1986; RRT/RCP (OJT
1974 – 1986)
 Medical Assistant – OJT
 Oklahoma State University – Pre Med,1974
 Proficient in: WORD,EXCEL, Outlook, PowerPoint, Project