This document provides a summary of Mariama Robert's skills and experience in healthcare IT. She has over 5 years of experience providing training and support for Cerner and Epic EMR systems. Her experience includes assisting clinicians with documentation, ordering, and navigating various EMR modules. She has worked on numerous EMR implementations as a go-live consultant and trainer.

1. Mariama Robert
Contact: 404-438-1334, mariamatenneh@hotmail.com
OBJECTIVE:
To utilize my professional skills in the healthcare information technology field and contribute
to the successful implementation of EMR systems across the nation, ensuring patient safety.
To facilitate understanding in charting and documenting in EMR application. Dedicated
Physical Security Specialist professional with recognized expertise working closely with
diverse clients and users to ensure successful healthcare systems migration, integration and
configuration involving EMR and Clinical Documentation.
SKILLS:
 Experience providing training and at the elbow support to clinical staff at Go-
lives (Ambulatory/Beacon, ASAP, RadNet, Power Notes, Power Charts, Willow,
Inpatient and other modules.
 Experienced in object oriented programming and business process analysis and design.
 Over 5 years of experience in the CERNER and Epic support
 4 years of experience working with to Clinicians, Non-clinicians and Staffs at different
level of the organization such as Front desk staff, Nurses, MA, Physicians, Build Analyst,
and directors.
PROFESSIONAL EXPERIENCE
Go- Live Consultant- Willow; Peace Health Hospital; 9/2016– 10/ 2016
 Assisted Pharmacists with at the elbow to elbow support in addressing in basket
messages.
 Assisted Pharmacists elbow support on reprinting labels and managing orders
 Communicated implementation issues to the Command Center.
 Supported documentation in order entry.
 Escalated issues and deploy from command center as required to provide floor support
as needed.
Go- Live Consultant- Ambulatory & CLINDOC; Newton-Wellesley Hospital, Newton,
Massachusetts; 6/2016– 7/15/ 2016
 Assisting Physicians, RNs and Medical Assistants in resolving issue with navigating the
epic system
 Assisted Physicians with the use of smart tools: smart phrases, smart links and smart text.
 Provided elbow-to-elbow support to physicians, nurses and front desk staff.
 Assisted end users in creating their preference lists and assisting in developing
standardized workflow.

2.  Provide elbow support to physicians and clinical assistants, documenting HPI in
Notewriter, ordering meds and labs, document the MAR, charge capture, in-Basket
messages.
 Provide elbow support to physicians in reviewing patient's allergies, verifying patient's
pharmacy benefits and updating patient's current medications.
Go- Live Consultant- CADENCE/AMBULATORY- SENTARA HOSPITAL,
Harrisonburg,VA; 4/2016 – 5/2016
 Provided elbow to elbow support to staff assisting them in developing, using and sharing
smart phrases, smart sets…
 Supported front desk with scheduling, creating appointments, follow-up and cancelling
appointment and responding to in-basket messages.
 Providing elbow to elbow support to physicians and clinical assistants; documenting HPI
in note writer, ordering meds and labs documenting in the MAR, charge capture, in
basket messages.
 Providing elbow to elbow support to physicians during clinical documentation, assessing
level of service.
Go- Live Consultant- BEAKER AND WILLOW; Newton-Wellesley Hospital, Newton,
Massachusetts; 3/1– 4/15/ 2016
 Assisted Beaker Front desk in scheduling.
 Communicated implementation issues to the Command Center.
 Assisted in printing labels.
 Supported documentation in order entry.
 Supported in documenting guarantor information.
 Participated in the implementation of inpatient configurator order sets to enhance their
efficiency
Credentialed Trainer – Stork/Clindoc, Johns Hopkins University Medicine
Jan- march 2016
 Facilitated and supported train the trainer programs by mentoring new and existing
consultants to better their delivery of information, develop software skills, soft skills,
customer service and change management.
 Developed and delivered curriculum and educational tools for clinical users and support
staff for Epic systems.
 Partnered with analyst teams throughout the lifecycle of clinic and hospital
implementations: workflow analysis, training, and go-live.
 Facilitated train the trainer sessions for Johns Hopkins University Medicine affiliates.
 Trained doctors with documenting their orders and their clinical documentation
Cerner/Ambulatory Support Specialist, Albert Einstein Hospital, Philadelphia, PA
Dec 15 – Jan 2016

3.  Family Practice/Internal Medicine Go-Live Support Team
 Supported Providers/Residents in ambulatory specialty clinics with the use of Dynamic
Documentation and Power Notes.
 Supported Physicians and clinical staff in the ambulatory setting on Cerner Millennium
Power chart, Power plans, CPOE, Power notes, Favorites, Med Rec, Problems and
diagnosis
 Trained Physicians, clinical staff on the use of Power Plans, Power Notes and the use of
Power charts.
Cerner Ambulatory Consultant, Buffalo General Hospital, 100 High St, Buffalo, NY
July 2015- August 2015
 Provided elbow-to-elbow support to Staff
 Assist Physicians, RN, MA and Unit Clerk in resolving issues with navigating
Cerner program.
 Supported Power Notes/Orders during implementation
 Communicated implementation issues to the Command Center.
 Supported Physicians with the use of CPOE and Power Notes
Go-Live Consultant- Beacon/Cadence – Stanford Health Care, Stanford, CA
May 2015 to June 2015
 Assisted Go Live for Cadence and beaker in Ambulatory setting.
 Provided elbow-to-elbow support to physicians, nurses and front desk staff.
 Liaison between the Command Center and other consultants
 Supported physician and nursing Ambulatory Go-Live with CPOM/CPOE and
Beacon in Endocrinology clinic.
 Provided additional elbow-to-elbow training.
Cerner-Inpatient/SurgiNet Trainer, Seattle Children’s Hospital, Seattle, Washington; Dec
2013 – Nov. 2014
 Involved in Full Cycle Implementation Support
 Provided SurgiNet /Anesthesia classroom training for Anesthesiologist & CRNAs.
 Created & customized training material for Anesthesia and Power Chart modules.
 Provided classroom training to new and current providers, physicians, anesthesiologist,
fellows, residents, and Internist
 Provided physician classroom training for Nuance Dragon Medical voice recognition
software
Go-Live Consultant-Radiant/ADT, Advantage Care Physicians, Brooklyn, NY
March 2015 to April 2015
 Provided elbow-to-elbow Radiant support for staff during Epic Go-Lives.
 Assist Physicians, RN, MA and Unit Clerk in resolving issues with navigating the Epic
Radiant program.

4.  Providing ATE Radiant support for Diagnostic X-Ray/US/MRI/CT Techs in ED
imaging areas
 Provided support at Labs on specimen collections through order inquiry, order review.
 Provided ADT support at front desk registering patients.
Cerner-Ambulatory Consultant, Detroit Medical Center- Detroit, MI
July 2014 to October 2014
 Assisting end users in creating their preference lists and assisting in developing
standardized workflow.
 Provide elbow support for PSR in registering patients, scheduling appointments,
canceling appointments, creating telephone encounters, handling and responding to in-
Basket messages, and closing cash drawer.
 Provide elbow support to physicians and clinical assistants, documenting HPI in
Notewriter, ordering meds and labs, document the MAR, charge capture, in-Basket
messages.
 Provide elbow support to physicians in reviewing patient's allergies, verifying patient's
pharmacy benefits and updating patient's current medications.
Go-Live Consultant-OpTime/ Pre & Post Op; Michigan University Health System
June 2014 to June 2014
 Provided elbow support for Pre-Op Nurses in accessing order entering.
 Provided elbow support to Pre-Op Nurses in modifying and discontinuing orders.
Helped Nurses in the perioperative area to documents Patient Controlled Analgesics
(PCA) Medications.
 Provided elbow support to Nurses in completing PACU Staff Documentation
Activity, Modifying Staff Documentation, Personalizing PACU Chart and Modifying
an Event Time Activity.
 Helped Nurses in PACU on how to document a PACU IV Activity, Reordering
Modifying, and Discontinuing Orders Activities, PACU Monitoring and Assessment,
Documenting Vitals and System Assessment in a Doc-FlowSheet, Removing an
Existing line, Inserting New line and performing an assessment
Go-Live Consultant- Radiant, University of Arizona Health Network, Tucson, AZ
Sept- Sept 2013
 Provided ATE support for CT/X-ray/MR/US Technologists in Hospital ED areas,
 Assisted with all phases of imaging exam add-on/begin/end, Order Sets, Medication
 Troubleshoot end-user issues during go-live while escalating high priority issues to
command center
 Escalated issues and deploy from command center as required to provide floor
support as needed.
 Providing ATE Radiant support for Diagnostic X-Ray/US/MRI/CT Techs in ED
imaging areas

5.  Trained Lab tech with creating batches and managing their schedules.
Consultant- Cerner Inpatient/RadNet, UCLA Medical Center; Los Angeles, CA
October 2012 to October 2012
 Provided ATE support for CT/X-ray/MR/US Technologists in Hospital areas
 Assisted with all phases of imaging exam add-on/begin/end, Order Sets, Medication
Administration, Protocol.
 Assisted users in linking images and reports.
 Troubleshoot end-user issues during go-live while escalating high priority issues to
command center
Go-Live Consultant- Epic Beacon; University of Chicago Medical Center; Chicago, IL; May
2012 to May 2012
 Assisted RN end users on hyperspace flow sheet
 Troubleshoot end-user issues during go-live while escalating high priority issues to
command center
 Assisted with the customization of their template, Order set and also, help set their
preference list for easy access while writing a note on a patient and also, when
placing Orders.
 Trained phlebotomist with documenting specimen received and entering results
 Trained end users in clinical documentation, order management, notes/patient lists
creation, flow sheets, assessments, work flow, clinical notes, and med
administration, medication reconciliation during admission, discharge and transfer.
Cerner CPOE Physician Support, Florida Hospital, Orlando, Florida
Oct. 2011- Nov.2011
 Provide Physician/Nurse end users in CPOE and interacting with orders
 Escalated issues to the command center as needed.
 Trained end users in clinical documentation, order management using Powerplans
 Supported medication reconciliation Go-Live elbow to elbow support and deployed to
outpatient clinics.
 Provided basic troubleshooting during implementation leveraging clinical application
support tools and processes
EDUCATION
Bachelor of Science, Business Administration, 2003
Fourah Bay College,Freetown,Sierra Leone