Uthman O Salami
141 Park-hill Ave Apt 3V
Staten Island NY 10304
Dsuccess4consult@gmail.com
(347)-439-5591
OBJECTIVE
I am a Cerner/ Epic healthcare consultant with five years of experience. I
have a center as Cerner/ Epic super user for power chart and CPOE; I have
also serves as an Epic super user.
EDUCATION.
BSCE IN BIOLOGY
CREDENTIALED CONSULTANT
LICENSED PRATICAL NURSE
Job Objective:
 Proficiency in providing IT solutions in Business Management.
 Operationalexperience in accessing healthcare-specific software.
 Skilled at identifying technical errors and troubleshooting them.
 Excellent time managementabilities that help complete project
obligations on time.
 Familiarity with Epicutilities, reports and maintenanceprocesses.
 Superior coordination and organizationalskills to carry out business
work in set plans.
 Ability to documentbusiness and maintain records of all transactions.
 Proficient with Epic Ambulatory, Inpatient, Radiant, ASAP, Willow
and Cadence,
 Experienced in Health Information Management(HIM).
 Effective written and communication skills.
 Assisting floor super users on issue resolution.
 Electronic Medical Report Implementation (EMR) Supported and
provided one-on-one education for workflow systems.
 Configurationsfor physicians to enhanceefficiency.
 Documented issues and escalated to command center if further
attention needed.
Chronological Summaryof Experience
Lahey Hospital & MedicalCenter MA
EpicGo-liveAmbulatory/Inpatient/Optime/ADT March/ May 2015
 Worked with clinicians on creating patientlists, signing orders, and
note writing.
 Supported nurses on maintaininglist of assigned patients.
 Assisted physicianson setting-up Preference List.
 Assisted end users in reviewing patient charts.
 Provided elbow support to physicians.
 Provided Go live support for inpatient application for providers and
nurses.
 Assisted clinician on hyperspace flow sheet.
 Assisted in radiantfront desk, scheduling future appointmentsand
scheduling manually.
 Supported in documenting theresults of imaging studiesin radiant
reading.
 Assisted in tracking internal and external film movements throughout
the organization.
 Provided support in identifying how film stations are being used.
 Assisted in determining how to configure a film station.
 Assisted in documenting an immunization administration.
 Assisted Physiciansin writing their progress notes using the smart
tools.
Bayer Health Medical Center Delaware January/March 2015
EpicGo-LivePatientRadiant/Op-Time/Ambulatory/CPOE/ADT
 Provided go-live support - Ambulatory and In-Patient.
 Provided elbow supportto various end users in Epic Inpatient
Module.
 Provided group and one on one training for physiciansand nurses.
 Worked with clinicians on creating patientlists, signing orders, and
note writing.
 Supported nurses on maintaininglist of assigned patients
 Assisted physicianson setting-up Preference List discharge and admit
patient.
 Assisted end users in reviewing patient charts, Mar, chart review as
well as their patient summary.
 Supportthe nurses and physiciansto maintain their message center,
labs, and Rx refills.
 Assisted the nurses with documenting and immunization administering
in the patient’s chart.
 Assisted with documenting medication administration and phone
calls.
 Assisted with trouble-shooting issues to command center by calling in
tickets.
 Assisted with clearing messages in their baskets.
Charles George Veterans AffairsMedical Center, North California.
EpicCare/ Ambulatory/Radiant/Op Time/ADT
EpicConsultant November/December 2014
 Part player in the Go-Live.
 Participated in-group trainingsfor end users.
 Supported physiciansin managingtheirIn-basket.
 Supported physiciansto complete patientoffice visit encounter.
 Provided skilled patientcare to surgical patient
 Medication administrations
 Cared for tracheotomy and tube patients
 Performed admissions, discharges, and transfers
 Supervised staff and agencynurses
 Conducted scheduled in-services and trainingsnursing staff and new
hires
 Patient and family education
 Participated in development and managementof care plans
 Addressed staffing and scheduling concerns

Brook dale Medical Center Brooklyn
EPIC Go live Ambulatory/opTime/ADT Aug.2014- Nov. 2014
 Provided go-live support - Ambulatory and In-Patient.
 Planningand implementinginstructionalprograms and education
strategy based on user workflows in ambulatory.
 Conducting needsassessments for proposed training.
 Designing and developing facilitator’s guides, handouts, job aids, and
quick start guides.
 Attending DVB sessions and participating in testing.
 Participating in user acceptance training.
 Assisting the end users such as nurses, doctors and physicians in
documenting their workflow in pre-op, intra-op as well in pacu.
 Assisting the anesthesiologist in OR.
Cerner Go-LiveConsultantPowerChart / CPOE and ADT
Einstein HealthcareNetwork,
East Norristown Pennsylvania May 2014 – August2014
 Training and supportof both RN’s and CPOE Providers in a level 1
Trauma.
 Elbow support floating all departmentsof hospital – ICU, ED etc.
 Provided elbow go-live support to physicians, clinicians and staff
during Epicgo-live implementations.
 Supported nurses on how to documentencounters, managed In
Basket, placed orders, initiated preference lists and reviewed patient
charts.
 Documented unresolved technical issues rose by end-users and
escalated them to the command center.
 Assisted radiologist, IR radiologist, technologist and front desk on
hyperspace work flow sheet
 Assisted in radiantfront desk, scheduling a future appointmentsand
scheduling manually
 Supported in documenting theresults of imaging studiesin radiant
reading
 Assisted in tracking internal and external film movements throughout
the organization
 Supported in identifying how film stations are being used
 Assisted in determining how to configure a film station
 Escalated issues to the command center using issue ticket
 Assisted in issues arising from scheduling, orders, transcribing, media
manageretc.
 Assisted Physiciansin writing their progress notes using the smart
tools
 Assisted in using tips and tricks for better and quick usageof
hyperspace
Cerner Consultant Support for Power chart/CPOE and ADT (cardiology
Department)
TallahasseeMemorial Healthcare, FL January- May 2014
 Assisted clinical staff with software issues (signing, refusing
modifying orders; MAR, etc.)
 Assisted with entering new orders and lab (CPOE), Power Charting,
Profile Module, Clinical Reporting, reviewing orders and results,
creating patientlist and criteria.
 EMR conversion, Cerner CPOE, Clinical documentation, iView, care
compass, Assisted with documenting Power Note, scanning, eRX, and
XR Printing.
 Workflow/Gap Analysis, Script Testing, EMR Training, Educational
Tools Development, EMR Implementation, Support Team, Trouble
shooting.
 Provided support to physicians for CPOE, Clinical documentation,
discharge process, Medication reconciliation, also nursing support
clinical documentation, eMAR, flow sheets, plan of care, staff
assignmentand ancillarysupport.
 Assisted with digitizing registration and scheduling.
 Helped physicians and nurses with documentation in the clinical
supplychain.
 Supported clinicians to allow them the ability to document care and
place medication and other orders directly in the EHR.
 Assisted clinicians to have immediate access to a unified patient EHR
that has up-to-the-minute information about the patient including
past visits, medical test results and medical devices connected
directly to the EHR.
EpicAmbulatorySupportAnalyst(EpicADT, Clin Doc, Op-Time)
MCNEIL Healthcare IT Solutions, Portland OREGON
AdventistHealthVentura Park Clinic, October 2013-December2013
 Provided support for Ambulatory Go-live implementation.
 Assisted clinical staffs in reconfiguring frequently used Epictools and
menusfor easy access.
 Assisted Physicianson how to setup and utilize Smart-tools lists –
Smartset, smart phrase, and Smartset.
 Assisted end users in setting up their clinical favorite letter template.
 Provided live day-to-dayelbow supportto physiciansand nurses.
 Educated and assisted physicianson how to documentencounters and
get the best out of advancetools.
 Assisted clinicians in adding more activities to their hyperspace
toolbars.
 Escalated issues to the command center as needed.
 Provide Help Desk support in overall assistance to Physician and
nurses in using Epic icons to get their work accomplished effectively
and efficiently.
 Troubleshooting and identifying technical issues in Epic Operational
environment.
 Creating addendum and updating thepatientdiagnosis especially for
the Physician
North Carolina UniversityHealthSystems
EpicGo Live/OPTIME July-August2013
 Participated in Pre- Go live testing of the Radiant/Cardiologybuild
implementation dueto late changesin the build and workflow
policies, and analyzing work around to keep patient care going
pending fullintegration and upgrade.
 Working closely with various departmentmanagersand team leads to
analyze possible changesto their specific departmentalworkflows and
needs standing in gap between departmentmanagersand project
analyst/ build coordinator.
 Provided support and training to Radiologist, cardiologist, IR nurses,
IR techs, Technologist, VascularTechs, Managersand front desk
personnel on setting up and making sure thateveryone is logged into
their appropriatesecurity and navigatingthrough hyperspace
environment.
 Provided elbow support to IR nurses on how navigating through the
sedation navigators, pre op, intra ops, and post ops documentation,
data validation, meds administration, docs flow sheet, LDA capturing,
IV, supplies etc.
 Supported and assisted physicianson viewing patientby systems and
departmentallist, physician orders, med orders, signing and releasing
orders, preparing notes and studyreview using smart sets, creating
smart set and links.
 Worked with Radiologiston protocoling, reading, recording,
assigning, ordering, and signing off on procedures on their work list.
 Join in everyday hurdle with project teams to discuss changes, issues,
resolutions, reports and modification of training materials, also
following up rising and pending issues in the command center.
YaleNew Haven Healthsystems May – July2013
EpicGo Live/Ambulatory/ Clin Doc/OPTIME/ADT
 Supported physicians, nurses, LPN nurses, technicianson how to log
into appropriatedepartmentand work environment, setting up their
views, and work list on hyperspace.
 Supported various clinical units and floors thatinclude internal
medicine, General surgery, and OBGYN.
 Assisted in ensuring proper workflow documentation, charting,
verifying and signing in patientstation.
 Assisted nurses on navigating throughincoming patientadmissions
documentation and charting, transfers and discharge, acknowledging
patient care information’s, releasing medications and orders and care
plan documentations, filling out the doc flow sheet, intake/ output and
vitals.
 Assisted physicianson managingorders, placing orders and order
sets, modifying orders, medication reconciliations, signing orders,
holding orders, pre and post ops documentation, consults and
charges, creating and using smart sets, and cosign requests.
 Assisted nurses on MAR overview, how to view scheduled and
overdue meds, administermeds documentation, addingLDAlines,
validating monitor data, override pulls and IV fluid documentation,
smart sets.
 Assisted chargenurses on creating charge nurse report, nurse’s
assignments, patientand lab label printing, AVS printing.
 Join in everyday hurdle with project teams to discuss changes, issues,
resolutions, reports and modification of training materials, also
following up rising and pending issues in the command center.
Memorial HealthSystem TN January- May 2013
Go liveSupportCerner Implementation – Rad Net
 Assisted physicians with ordering procedures, viewing work list,
starting and completing exam and managing exams result and follow
ups.
 Supported doctors with order entry, management and problem
diagnosisin the OR unit.
 Assisted physicianson the use and reconciliation of medicine.
 Supported physicianson the use of dragon and its commands.
 Support of end-users onsite and remotely during go-live and post go-
live.
Universityof Los AngelesCalifornia December- Oct 2012
Hospital, VA
EpicGo Livein Radiant/OPTIME ANDWILLOW
 Assisted radiologist, IR radiologist, technologist, nurses and front
desk on hyperspace work flow sheet
 Supported sedation nurses at each floor of the MRImodalities on
workflow issues
 Supported also GI/Fluoroscopy Techs on work views, appropriate
documentation, and care connect environment
 Assisted in radiantfront desk, scheduling a future appointmentsand
scheduling manually
 Assisted at all Radiantunitlog on issues and proper log on into their
specific hyperspaceenvironment
 Resolved issues with the imaginecenter and escalated issues arising
from multiple orders, scheduling etc.
 Provided more handson support to the IR nurses on preparing
sedation documents, pre /post procedures etc.
 Keeping logs of reported issues to the command center and follow ups
of issued tickets numbers
 Worked with departmentalmanagerson how to get reports, follow up
calls on build issues and workflows
 Worked with Radiologiston protocoling, reading, recording,
assigning, ordering, and signing off on procedures on their work list.
Universityof Cincinnati Medical Center Sept. to October 2012
EpicGo-Live/Supportas a super user (Stork)/RadiantandOptime
(In- Patientand cadence)
 Supported in-patientCLINDOC AND CPOE.
 Assisted physiciansin documenting medication reconciliation.
 Performed on phonetroubleshooting at the command center.
 Supported physiciansin cosigning orders from their In-basket
messaging center.
 Doc flow sheet data entry.
 POCT testing documenting.
 Retrieving results and reviewing lab data.
 Assisting with ADT.
 Supported nurses on how to record patientvitals and system
assessment.
 Provide elbow-to-elbow supportto physicians.
 Troubleshooting challenges and communicating issuesto the
command center.
 Assist end users in documenting follow up calls
 Assist physician in creating addendumand updatingthevisit
diagnosis.
 Assist physician on how to documenttheir encounter and how to
review there in baskets.
Johns HopkinsHealthSystem, Baltimore, MD May- October 2012
EpicCadence/Prelude/CPOE – PatientAccess: 2012
 Performed elbow-to-elbow support.
 Utilized Epic Cadence/Prelude/CPOE.
 Troubleshot workflow issues and reported technical issues to the
command center.
 Analyzed the project requirements, availableresources and end user's
expectation to determine the outline for the EPIC module.
 Customized the installed software to particularuser's requirements
while maintainingthe qualitystandards.
 Madesure the reports and statistics delivered by the software are
accurate and consistent with the industry protocols.
 Coordinated tasks with all team members and ensured all activities
proceed in one direction.
 Drafted progress reports at every stage of the project and documented
every task.
 Identified deviations in the project and counseled the clients to
eliminate them.
Ohio State UniversityHospital, Medical Center January2012-Feb 2012
EpicSuperUsers (Ambulatory, Cadenceand Optime)
 Conductfunctionality tests to estimate the user friendliness, feasibility
and relevance of the software with the expectation.
 Coordinate with the implementation specialists to install the software
and ensure its compatibility with the installed network.
 Maintain correspondence with the end users and advise them on ways
to get acquainted byUnderstanding thesoftware requirements of the
healthcare unitand make note of the features expected in the EPIC
module the new software.
 Assisted physicianson hyperspaceflow sheet.
 Provided issue resolution and updatesfor end users.
 Worked with other trainers to make appropriatechangeso training
materials.
Casa GrandeRegionalMedicalCenter, Prescott, AZ
Cerner CPOE/OptimeActivation Consultant, Nov/ 2011 – Dec/ 2011
 Performed elbow-to-elbow support.
 Utilized Epic Cadence/Prelude/CPOE.
 Troubleshot workflow issues and reported technical issues to the
command center.
 Analyzed the project requirements, availableresources and end user's
expectation to determine the outline for the EPIC module.
 Customized the installed software to particularuser's requirements
while maintainingthe qualitystandards.
 Madesure the reports and statistics delivered by the software are
accurate and consistent with the industry protocols.
 Coordinated tasks with all team members and ensured all activities
proceed in one direction.
 Drafted progress reports at every stage of the project and documented
every task.
 Identified deviations in the project and counseled the clients to
eliminate them.
Universityof ChicagoMedical Center Sep- Nov 2011
Go LiveSupport(Ambulatoryand Op-time)
 Training the staff on functions and operating the EMR machine
 Traveling and visiting sites to addressthe problems
 Madeteams to visit the institutions where EMR machinesare installed
to check on the maintenanceand customer care
 Performed follow up on sites
 Performed go-live assistance
 Served as a designated Supportfor end users responsible for Day
hospital and Procedure Suit clinic staff to more effectively use the
Epic Care system. Also created workflows that facilitated a clearer
understandingof the system.
 Provided Epic Care Ambulatory, training and supportto over 1000
users in a Day Hospital, Procedure Suit and other Oncology
departmentfor a large Cancer Research Communityhealth hospital.
HOME HEALTH SCHEDULAR Jun-Aug 2011
Duties included:
Schedulingcliniciansfor patientvisits,
Meetings, in-services, and miscellaneousfunctions,
Customerservice &
Data entry Jun/2011 to Aug/2011
Northampton HealthCareCenter, Frederick MD May – Sept. 2010
ChargeNurse
 Provided skilled patientcare to surgical patients
 Medication administrations
 Cared for tracheotomy and tubepatients
 Performed admissions, discharges, and transfers
 Supervised staff and agency nurses
 Conducted scheduled in-services and trainingsnursing staff and new
hires
 Patient and family education
 Participated in development and managementof care plans
 Addressed staffing and scheduling concerns

Uthman O Salami E

  • 1.
    Uthman O Salami 141Park-hill Ave Apt 3V Staten Island NY 10304 Dsuccess4consult@gmail.com (347)-439-5591 OBJECTIVE I am a Cerner/ Epic healthcare consultant with five years of experience. I have a center as Cerner/ Epic super user for power chart and CPOE; I have also serves as an Epic super user. EDUCATION. BSCE IN BIOLOGY CREDENTIALED CONSULTANT LICENSED PRATICAL NURSE Job Objective:  Proficiency in providing IT solutions in Business Management.  Operationalexperience in accessing healthcare-specific software.  Skilled at identifying technical errors and troubleshooting them.  Excellent time managementabilities that help complete project obligations on time.  Familiarity with Epicutilities, reports and maintenanceprocesses.  Superior coordination and organizationalskills to carry out business work in set plans.
  • 2.
     Ability todocumentbusiness and maintain records of all transactions.  Proficient with Epic Ambulatory, Inpatient, Radiant, ASAP, Willow and Cadence,  Experienced in Health Information Management(HIM).  Effective written and communication skills.  Assisting floor super users on issue resolution.  Electronic Medical Report Implementation (EMR) Supported and provided one-on-one education for workflow systems.  Configurationsfor physicians to enhanceefficiency.  Documented issues and escalated to command center if further attention needed. Chronological Summaryof Experience Lahey Hospital & MedicalCenter MA EpicGo-liveAmbulatory/Inpatient/Optime/ADT March/ May 2015  Worked with clinicians on creating patientlists, signing orders, and note writing.  Supported nurses on maintaininglist of assigned patients.  Assisted physicianson setting-up Preference List.  Assisted end users in reviewing patient charts.  Provided elbow support to physicians.  Provided Go live support for inpatient application for providers and nurses.  Assisted clinician on hyperspace flow sheet.
  • 3.
     Assisted inradiantfront desk, scheduling future appointmentsand scheduling manually.  Supported in documenting theresults of imaging studiesin radiant reading.  Assisted in tracking internal and external film movements throughout the organization.  Provided support in identifying how film stations are being used.  Assisted in determining how to configure a film station.  Assisted in documenting an immunization administration.  Assisted Physiciansin writing their progress notes using the smart tools. Bayer Health Medical Center Delaware January/March 2015 EpicGo-LivePatientRadiant/Op-Time/Ambulatory/CPOE/ADT  Provided go-live support - Ambulatory and In-Patient.  Provided elbow supportto various end users in Epic Inpatient Module.  Provided group and one on one training for physiciansand nurses.  Worked with clinicians on creating patientlists, signing orders, and note writing.  Supported nurses on maintaininglist of assigned patients  Assisted physicianson setting-up Preference List discharge and admit patient.  Assisted end users in reviewing patient charts, Mar, chart review as well as their patient summary.
  • 4.
     Supportthe nursesand physiciansto maintain their message center, labs, and Rx refills.  Assisted the nurses with documenting and immunization administering in the patient’s chart.  Assisted with documenting medication administration and phone calls.  Assisted with trouble-shooting issues to command center by calling in tickets.  Assisted with clearing messages in their baskets. Charles George Veterans AffairsMedical Center, North California. EpicCare/ Ambulatory/Radiant/Op Time/ADT EpicConsultant November/December 2014  Part player in the Go-Live.  Participated in-group trainingsfor end users.  Supported physiciansin managingtheirIn-basket.  Supported physiciansto complete patientoffice visit encounter.  Provided skilled patientcare to surgical patient  Medication administrations  Cared for tracheotomy and tube patients  Performed admissions, discharges, and transfers  Supervised staff and agencynurses  Conducted scheduled in-services and trainingsnursing staff and new hires
  • 5.
     Patient andfamily education  Participated in development and managementof care plans  Addressed staffing and scheduling concerns  Brook dale Medical Center Brooklyn EPIC Go live Ambulatory/opTime/ADT Aug.2014- Nov. 2014  Provided go-live support - Ambulatory and In-Patient.  Planningand implementinginstructionalprograms and education strategy based on user workflows in ambulatory.  Conducting needsassessments for proposed training.  Designing and developing facilitator’s guides, handouts, job aids, and quick start guides.  Attending DVB sessions and participating in testing.  Participating in user acceptance training.  Assisting the end users such as nurses, doctors and physicians in documenting their workflow in pre-op, intra-op as well in pacu.  Assisting the anesthesiologist in OR. Cerner Go-LiveConsultantPowerChart / CPOE and ADT Einstein HealthcareNetwork, East Norristown Pennsylvania May 2014 – August2014  Training and supportof both RN’s and CPOE Providers in a level 1 Trauma.  Elbow support floating all departmentsof hospital – ICU, ED etc.  Provided elbow go-live support to physicians, clinicians and staff during Epicgo-live implementations.
  • 6.
     Supported nurseson how to documentencounters, managed In Basket, placed orders, initiated preference lists and reviewed patient charts.  Documented unresolved technical issues rose by end-users and escalated them to the command center.  Assisted radiologist, IR radiologist, technologist and front desk on hyperspace work flow sheet  Assisted in radiantfront desk, scheduling a future appointmentsand scheduling manually  Supported in documenting theresults of imaging studiesin radiant reading  Assisted in tracking internal and external film movements throughout the organization  Supported in identifying how film stations are being used  Assisted in determining how to configure a film station  Escalated issues to the command center using issue ticket  Assisted in issues arising from scheduling, orders, transcribing, media manageretc.  Assisted Physiciansin writing their progress notes using the smart tools  Assisted in using tips and tricks for better and quick usageof hyperspace Cerner Consultant Support for Power chart/CPOE and ADT (cardiology Department) TallahasseeMemorial Healthcare, FL January- May 2014
  • 7.
     Assisted clinicalstaff with software issues (signing, refusing modifying orders; MAR, etc.)  Assisted with entering new orders and lab (CPOE), Power Charting, Profile Module, Clinical Reporting, reviewing orders and results, creating patientlist and criteria.  EMR conversion, Cerner CPOE, Clinical documentation, iView, care compass, Assisted with documenting Power Note, scanning, eRX, and XR Printing.  Workflow/Gap Analysis, Script Testing, EMR Training, Educational Tools Development, EMR Implementation, Support Team, Trouble shooting.  Provided support to physicians for CPOE, Clinical documentation, discharge process, Medication reconciliation, also nursing support clinical documentation, eMAR, flow sheets, plan of care, staff assignmentand ancillarysupport.  Assisted with digitizing registration and scheduling.  Helped physicians and nurses with documentation in the clinical supplychain.  Supported clinicians to allow them the ability to document care and place medication and other orders directly in the EHR.  Assisted clinicians to have immediate access to a unified patient EHR that has up-to-the-minute information about the patient including past visits, medical test results and medical devices connected directly to the EHR. EpicAmbulatorySupportAnalyst(EpicADT, Clin Doc, Op-Time) MCNEIL Healthcare IT Solutions, Portland OREGON
  • 8.
    AdventistHealthVentura Park Clinic,October 2013-December2013  Provided support for Ambulatory Go-live implementation.  Assisted clinical staffs in reconfiguring frequently used Epictools and menusfor easy access.  Assisted Physicianson how to setup and utilize Smart-tools lists – Smartset, smart phrase, and Smartset.  Assisted end users in setting up their clinical favorite letter template.  Provided live day-to-dayelbow supportto physiciansand nurses.  Educated and assisted physicianson how to documentencounters and get the best out of advancetools.  Assisted clinicians in adding more activities to their hyperspace toolbars.  Escalated issues to the command center as needed.  Provide Help Desk support in overall assistance to Physician and nurses in using Epic icons to get their work accomplished effectively and efficiently.  Troubleshooting and identifying technical issues in Epic Operational environment.  Creating addendum and updating thepatientdiagnosis especially for the Physician North Carolina UniversityHealthSystems EpicGo Live/OPTIME July-August2013  Participated in Pre- Go live testing of the Radiant/Cardiologybuild implementation dueto late changesin the build and workflow policies, and analyzing work around to keep patient care going pending fullintegration and upgrade.
  • 9.
     Working closelywith various departmentmanagersand team leads to analyze possible changesto their specific departmentalworkflows and needs standing in gap between departmentmanagersand project analyst/ build coordinator.  Provided support and training to Radiologist, cardiologist, IR nurses, IR techs, Technologist, VascularTechs, Managersand front desk personnel on setting up and making sure thateveryone is logged into their appropriatesecurity and navigatingthrough hyperspace environment.  Provided elbow support to IR nurses on how navigating through the sedation navigators, pre op, intra ops, and post ops documentation, data validation, meds administration, docs flow sheet, LDA capturing, IV, supplies etc.  Supported and assisted physicianson viewing patientby systems and departmentallist, physician orders, med orders, signing and releasing orders, preparing notes and studyreview using smart sets, creating smart set and links.  Worked with Radiologiston protocoling, reading, recording, assigning, ordering, and signing off on procedures on their work list.  Join in everyday hurdle with project teams to discuss changes, issues, resolutions, reports and modification of training materials, also following up rising and pending issues in the command center. YaleNew Haven Healthsystems May – July2013 EpicGo Live/Ambulatory/ Clin Doc/OPTIME/ADT  Supported physicians, nurses, LPN nurses, technicianson how to log into appropriatedepartmentand work environment, setting up their views, and work list on hyperspace.
  • 10.
     Supported variousclinical units and floors thatinclude internal medicine, General surgery, and OBGYN.  Assisted in ensuring proper workflow documentation, charting, verifying and signing in patientstation.  Assisted nurses on navigating throughincoming patientadmissions documentation and charting, transfers and discharge, acknowledging patient care information’s, releasing medications and orders and care plan documentations, filling out the doc flow sheet, intake/ output and vitals.  Assisted physicianson managingorders, placing orders and order sets, modifying orders, medication reconciliations, signing orders, holding orders, pre and post ops documentation, consults and charges, creating and using smart sets, and cosign requests.  Assisted nurses on MAR overview, how to view scheduled and overdue meds, administermeds documentation, addingLDAlines, validating monitor data, override pulls and IV fluid documentation, smart sets.  Assisted chargenurses on creating charge nurse report, nurse’s assignments, patientand lab label printing, AVS printing.  Join in everyday hurdle with project teams to discuss changes, issues, resolutions, reports and modification of training materials, also following up rising and pending issues in the command center.
  • 11.
    Memorial HealthSystem TNJanuary- May 2013 Go liveSupportCerner Implementation – Rad Net  Assisted physicians with ordering procedures, viewing work list, starting and completing exam and managing exams result and follow ups.  Supported doctors with order entry, management and problem diagnosisin the OR unit.  Assisted physicianson the use and reconciliation of medicine.  Supported physicianson the use of dragon and its commands.  Support of end-users onsite and remotely during go-live and post go- live. Universityof Los AngelesCalifornia December- Oct 2012 Hospital, VA EpicGo Livein Radiant/OPTIME ANDWILLOW  Assisted radiologist, IR radiologist, technologist, nurses and front desk on hyperspace work flow sheet  Supported sedation nurses at each floor of the MRImodalities on workflow issues  Supported also GI/Fluoroscopy Techs on work views, appropriate documentation, and care connect environment  Assisted in radiantfront desk, scheduling a future appointmentsand scheduling manually  Assisted at all Radiantunitlog on issues and proper log on into their specific hyperspaceenvironment  Resolved issues with the imaginecenter and escalated issues arising from multiple orders, scheduling etc.
  • 12.
     Provided morehandson support to the IR nurses on preparing sedation documents, pre /post procedures etc.  Keeping logs of reported issues to the command center and follow ups of issued tickets numbers  Worked with departmentalmanagerson how to get reports, follow up calls on build issues and workflows  Worked with Radiologiston protocoling, reading, recording, assigning, ordering, and signing off on procedures on their work list. Universityof Cincinnati Medical Center Sept. to October 2012 EpicGo-Live/Supportas a super user (Stork)/RadiantandOptime (In- Patientand cadence)  Supported in-patientCLINDOC AND CPOE.  Assisted physiciansin documenting medication reconciliation.  Performed on phonetroubleshooting at the command center.  Supported physiciansin cosigning orders from their In-basket messaging center.  Doc flow sheet data entry.  POCT testing documenting.  Retrieving results and reviewing lab data.  Assisting with ADT.  Supported nurses on how to record patientvitals and system assessment.  Provide elbow-to-elbow supportto physicians.
  • 13.
     Troubleshooting challengesand communicating issuesto the command center.  Assist end users in documenting follow up calls  Assist physician in creating addendumand updatingthevisit diagnosis.  Assist physician on how to documenttheir encounter and how to review there in baskets. Johns HopkinsHealthSystem, Baltimore, MD May- October 2012 EpicCadence/Prelude/CPOE – PatientAccess: 2012  Performed elbow-to-elbow support.  Utilized Epic Cadence/Prelude/CPOE.  Troubleshot workflow issues and reported technical issues to the command center.  Analyzed the project requirements, availableresources and end user's expectation to determine the outline for the EPIC module.  Customized the installed software to particularuser's requirements while maintainingthe qualitystandards.  Madesure the reports and statistics delivered by the software are accurate and consistent with the industry protocols.  Coordinated tasks with all team members and ensured all activities proceed in one direction.  Drafted progress reports at every stage of the project and documented every task.  Identified deviations in the project and counseled the clients to eliminate them.
  • 14.
    Ohio State UniversityHospital,Medical Center January2012-Feb 2012 EpicSuperUsers (Ambulatory, Cadenceand Optime)  Conductfunctionality tests to estimate the user friendliness, feasibility and relevance of the software with the expectation.  Coordinate with the implementation specialists to install the software and ensure its compatibility with the installed network.  Maintain correspondence with the end users and advise them on ways to get acquainted byUnderstanding thesoftware requirements of the healthcare unitand make note of the features expected in the EPIC module the new software.  Assisted physicianson hyperspaceflow sheet.  Provided issue resolution and updatesfor end users.  Worked with other trainers to make appropriatechangeso training materials. Casa GrandeRegionalMedicalCenter, Prescott, AZ Cerner CPOE/OptimeActivation Consultant, Nov/ 2011 – Dec/ 2011  Performed elbow-to-elbow support.  Utilized Epic Cadence/Prelude/CPOE.  Troubleshot workflow issues and reported technical issues to the command center.  Analyzed the project requirements, availableresources and end user's expectation to determine the outline for the EPIC module.  Customized the installed software to particularuser's requirements while maintainingthe qualitystandards.  Madesure the reports and statistics delivered by the software are accurate and consistent with the industry protocols.
  • 15.
     Coordinated taskswith all team members and ensured all activities proceed in one direction.  Drafted progress reports at every stage of the project and documented every task.  Identified deviations in the project and counseled the clients to eliminate them. Universityof ChicagoMedical Center Sep- Nov 2011 Go LiveSupport(Ambulatoryand Op-time)  Training the staff on functions and operating the EMR machine  Traveling and visiting sites to addressthe problems  Madeteams to visit the institutions where EMR machinesare installed to check on the maintenanceand customer care  Performed follow up on sites  Performed go-live assistance  Served as a designated Supportfor end users responsible for Day hospital and Procedure Suit clinic staff to more effectively use the Epic Care system. Also created workflows that facilitated a clearer understandingof the system.  Provided Epic Care Ambulatory, training and supportto over 1000 users in a Day Hospital, Procedure Suit and other Oncology departmentfor a large Cancer Research Communityhealth hospital. HOME HEALTH SCHEDULAR Jun-Aug 2011 Duties included: Schedulingcliniciansfor patientvisits, Meetings, in-services, and miscellaneousfunctions,
  • 16.
    Customerservice & Data entryJun/2011 to Aug/2011 Northampton HealthCareCenter, Frederick MD May – Sept. 2010 ChargeNurse  Provided skilled patientcare to surgical patients  Medication administrations  Cared for tracheotomy and tubepatients  Performed admissions, discharges, and transfers  Supervised staff and agency nurses  Conducted scheduled in-services and trainingsnursing staff and new hires  Patient and family education  Participated in development and managementof care plans  Addressed staffing and scheduling concerns