Tushar Sonawane is an IT Assistant Manager with over 9 years of experience in healthcare IT implementation and support. He has expertise in healthcare systems like Hospital Information Systems, Electronic Medical Records, and Revenue Cycle Management. Some of his skills include requirement gathering, software specification documentation, product implementation, release management, support, and SQL expertise. He is looking to leverage his experience in areas like system implementation, user training, vendor management, and support.

1. Tushar .V. Sonawane
Andheri west (Mumbai), Maharashtra.
E Mail- Tvsonawane111@Gmail.com
Mobile -9967519886/9967519887
IT Asst Manager
PROFESSIONAL SYNOPSIS
 Good Exposure Healthcare ERP Implementation, Ticket Management system, Material Management
,HRMS System
 Dynamic and vibrant professional with 9 Years of experience and well-honed expertise in the areas of
Requirement gathering, software requirement specifications documentation, functional specification,
change request, product implementation, release and support methodology, Process workflows.
 Experience in writing SQL queries, correcting procedure, troubleshooting utilizing SQL profiler,
Database engine tuning advisor, Ship Transaction Log, various third party tools.
 Experience in Hardware Infrastructure.
 Expertise in systems like Hospital Information system, Electronic Medical Records, Revenue Cycle
Management, Insurance and Corporate Billing, Pharmacy Management, Procurement & Inventory
Management, ERP, Financial Accounting, Electronic Data Interfacing and MIS Reports.
 Demonstrated exceptional abilities as Healthcare solution consultant in geographies like India, Africa
Consummate professional with excellent planning, execution, monitoring, and resource balancing
skills, attention to details as well as the ability to build and lead effective teams.
 Good exposure to MS SQL Server; Database and implementation, and Toad ,
 Core Areas Implementation, Screen Filed level testing, Trouble Shooting L1,L2 ,Configuration,
documentation
KEY SKILLS
Handling IT Department Managing all vendors for IT
Software & Hardware Vendor
Effective Team Handling
Requirement Gathering Software Requirement
Specification documentation
Change Request Management
Product implementation Release Management Support System management
RDBMS (SQL Server) Expertise in various kinds of
MIS Reports
Equipment Interfacing
Self Employed Jan – 16 onwards
HEALTHCARE IT PROFESSIONAL
 END TO END project management for Healthcare Management systems implementation at SRV
Hospital, Mumbai
 Handling Post Live Support
 Policy Documentation
 User Training

2. Kohinoor Hospital from 15th Jun 2015 to 13 Jan 2016
IT Asst Manager
 Handling IT Department
 Managing all vendors for IT Software & Hardware Vendor.
 Lab Interfacing Implementation done for Sysmex Bx 3010 System Bio Directional.
 Implement Call logging process at Kohinoor hospital.
 Upgrading Old MIS Module with Qlick View.
 Part of EFF Tech KOHINOOR Group Team
 Budget Cration for OPEX and Capex
Bhakti Vedanta Hospital From 1ST February to 15 th Jun 2015
Technical Consultant- IPD Project implementation
 Gap Analysis done for IPD Implementation
 Solution mapping done for output and reporting MIS System
 User Training provided
 UAT Testing done
 Diet module development done in 21st Century product through configuration
 Master data implementation
 Success fully completed project within 5 months and handover given to IT Team
Radiant Life Care (Nanavati Hospital) From 16th Jun 2014 to 31 st Jan 2015
IT Asst Manager (Implementation)
 Handling data migration activity with HMS System
 Migrating HIS Master level data as per Navision system.
 Co ordination with management for upgrading his system.
 Created documentation for pharmacy module.
 Handling implementation activity of Outpatient module and Doctor accounting module currently.
 Understanding Doctor accounting current flow (as is) and creating documentation for to be (Flow)
 Configuring automated doctor accounting policy with help of software development team, after
coordination with management and accounts team
 Providing Training to the key user for outpatient module, Doctor Accounting also providing
functional support. UAT sign off, End User Training. Managing day-to-day interaction for on-going
implementation with software team.

3. 21st Century informaticsPVT LTD Nov,2009 – To -13TH
Jun 2014.
Technical & Functional Consultant
21st Century Informatics Pvt Ltd. (formerly known as 21st Century Healthcare Management Solutions) ,
Mumbai working as the Technical & Functional Analyst involved in the process of SLA (ERP Implementation
Technical Support, Feasibility Study, Requirement Analysis, System Analysis, Software Testing, Maintenance
and Review).
Work Area,
A) Implementation.
Plan, monitor, co-ordinate with team members for multiple Projects get done before planned Time &
Release Offsite Implementation of Hospital Information System and Lab information System.
B) Technical & Functional Support
Setting up support process, Reviews, Escalations for delays / changes, Periodic Reporting to Client
Categorization, Prioritization & Resolution of Calls.
C) Configuration
Analyzing the Gaps from Solution Mapping Documents which is handed over by Implementation Team.
Listing the points to be configured in the System. Configuring the Masters/Workflow as per Clients
Requirements.
D) Software Product Testing
Scenarios based Integration Testing, Activity & Scenario Reports Testing, Complete Product testing during
every release based on Test Boards, Unit Test Plans.
Hospital Management System - Modules Configured/Tested/Supported
 Doctors Appointment  OT Management  Inventory Management
 Lab Information System  IP Billing  Pharmacy
 Package Billing  Doctor’s Accounting  IP Registration & ADT
 Radiology Reporting  Dental Reporting  Clinical EHR
 OPD Registration & Billing  Casualty  Wards Management
 Interface to Financial Accounting
(Tally Interface)
Key Responsibilities:
1: Issue Management
 Issue tracking in JIT Case Management System
 On mail technical/functional Post Live Implementation support to Hospitals/Clinical Labs using HIMS/
Apex LIMS Product Solving issues on functional level & technical level (Support). Analysis of critical
issues.
 Provide training to users of the Entire HIS systems.
 Analyzed the changes required by client and create work plan for changes
 Initial analysis & assign in own scope.
 Issues or requirement which can be resolved by configuration
 Forward to next level for not in own scope.


4. 2: DeployingRelease
 Replicatingissues.CoordinationwithdevelopmentteamandManagementteam.
 TestingApplication(Manual Testing), Configuration,Before released.
 Understandingthe solution/changesprovided
 Testingthe deployable
 Deployingontestserver
 Coordinate withcustomertoreceive confirmationonsolutionprovided
 Deploy/monitordeploymentonthe live server.
3: ClientRelation
 Buildingarelationshipof trustwithkeypeople atclientside
 Notice andintimate changesinclientenvironmenttoseniorsinteam
 Takinghandoverfromimplementationfornew sites/new functional area
4: Additional Responsibility.
 Providesproducttrainingtonewstaff.(Module-InHouse Patient,OutPatientHouse, Material Management,
MIS Report, Lab System)
 Core memberof ImplementationteamforHospital InformationSystem(HIS).
5: Job Role:
 Implementation/Configuration/HelpdeskSupport.
IT Asst Manager  Kohinoor Hospital
 Nanavati Hospital
Techno-functional
Consultant
 Premier Services medical investments (PSMI), Zimbabwe
 DP World, Dubai
 Qatar Airways, Qatar
 AIG, Hyderabad
 Bhaktivedanta Hospital, Mumbai
 Balabhai Nanavati Hospital, Mumbai
 Majid Al Futtaim, UAE
 YAS Clinic, Abu Dhabi
 Cdi Pune.
 Ajit Scan Kalyan.
 MGM Group of Hospital
 Dhakan Gujarat ,
 Holly Spirit Andheri Mumbai,
 Goa Medical Collage Goa
 Health Sqare Delhi.
 Ajit Scan
Functional Consultant  Narayan Hrudaylay
 RTIICS, Kolkatta

5. Criti Care Hospital-(Multi SpecialtyCardiacHospital)- From Aug,2007 – Nov, 2009
AdmissionIn charge – (IT).
Key Responsibilities:
 Trackingof day to dayoccupancy of patient.
 Handlingadministrationactivityonrequiredbasis.
 Keyuserof HISAPPLICATION.
 Co-ordinationwithstaff forarrangingshift.
 DailyreportingrelatedtoHospital Director.
EDUCATIONAL CREDENTIALS
SL. No. Discipline Period Institution
1. S.S.C.
Passed with 57.60%
2001 – 02 St.Catherins High School
2.
H.S.C. – Commerce
Passed with 55.17% 2003-04
Bhavans College (Andheri )
Mumbai University
3.
T.Y.B-Commerce
Passed 2006-07
Bhavans College (Andheri )
Mumbai University
4.
Computer Course in Office Automation 2004-2005 St.Angelis Computer Institue
5 Software Programming from NIIT 2008-09 Diploma in software
engineering.
SQL & Oracle 9i.
PERSONAL INFORMATION
Date of Birth: 11/03/1985 Nationality: Indian Marital Status: Married
Languages fluent in: English, Hindi & Marathi