Candace Nesselrotte has over 20 years of experience in healthcare IT project management, implementation, and clinical analysis. She has specialized expertise in clinical documentation, order management, and testing for electronic health record software from vendors such as McKesson, Healthland, and Picis. Nesselrotte has managed multi-site projects, led implementation teams, and trained clinical and IT staff. She maintains strong relationships with C-level executives and physicians.
• A competent professional with an experience of 11.5 years in:
Clinical Database Programming Data/Team Management Clinical Research
Process Improvement Coordination & Liaison Project Management
• Currently designated as Lead Engineer 2 – with Pure Software Solutions and working as Project Consultant for the client, Oracle, Hyderabad.
• Diverse experience of working for world’s leading pharma companies and strong knowledge of best practices followed across these companies for Clinical Data Management
• Deft in interpreting & communicating required information to facilitate decision making process of the top management
• Experienced in planning & executing data capture and management tasks in a timely / accurate manner to ensure high level quality & productivity of Clinical Data Management
• Skilled in effectively managing documents for streamlining systems to facilitate achievement of organizational objectives
• Proficient at carrying out Clinical Research beyond established markets
• Effective at building & maintaining relationships with the stakeholders and with a quick TAT of their queries
• Possess excellent communication, innovative, planning, negotiation, analytical and problem solving skills
• Goal settings, appraisal discussions and identifying key development areas for Team Leads and their respective team members.
• Ensure that all the projects are implemented successfully, by reviewing documents and sending instructions to the implementation engineers for successful installation of project in Customer environment.
• A competent professional with an experience of 11.5 years in:
Clinical Database Programming Data/Team Management Clinical Research
Process Improvement Coordination & Liaison Project Management
• Currently designated as Lead Engineer 2 – with Pure Software Solutions and working as Project Consultant for the client, Oracle, Hyderabad.
• Diverse experience of working for world’s leading pharma companies and strong knowledge of best practices followed across these companies for Clinical Data Management
• Deft in interpreting & communicating required information to facilitate decision making process of the top management
• Experienced in planning & executing data capture and management tasks in a timely / accurate manner to ensure high level quality & productivity of Clinical Data Management
• Skilled in effectively managing documents for streamlining systems to facilitate achievement of organizational objectives
• Proficient at carrying out Clinical Research beyond established markets
• Effective at building & maintaining relationships with the stakeholders and with a quick TAT of their queries
• Possess excellent communication, innovative, planning, negotiation, analytical and problem solving skills
• Goal settings, appraisal discussions and identifying key development areas for Team Leads and their respective team members.
• Ensure that all the projects are implemented successfully, by reviewing documents and sending instructions to the implementation engineers for successful installation of project in Customer environment.
1. Candace Nesselrotte
5961 Ford Rd.
De Graff, OH 43318
937-266-6076
poochyrn@gmail.com
PROFESSIONAL SUMMARY:
● Team Leader for McKesson Horizon Order Management (HOM),Two Hospitals,
Standardization
● Spear headed the Design Sessions for HOM with nursing and ancillary departments
● Responsible for Table Build: which was responsible for the entire EHR
● Orchestrated Unit, Integrated and Regression Testing with a chosen team of Analyst and
end users
● Constructed Test Plans and performed testing on software applications, troubleshooting
issues, workflow design and documentation structure
● Process Mapping to follow a department/facilities Process using Visio then reviewed with
client to make sure all steps were accounted for
● Requirement Gathering
● Gap Analysis performed on orders between facilities, for example, using Excel
● Horizon Care Alerts,Analyst for application Built and Maintained
● Implementation of Picis Care Suite Software: On site training of clients to build
documentation and orders/order sets
● On site training of Client’s Analyst to Configure Software Tables and guided through
Process Workflow design
● Security Table design for McKesson,Picis and Healthland software and Instructed clients
the most efficient way for their facility
● Documentation Creation for Best Practices, Guidelines and Manuals
● Worked with Clients to meet Milestones on their Project Plans
● Close relationships with C-Suites and Physicians in Adoption of Application and Go-Live
● Managed 6-10 Consultants: responsible for all HR duties and assigning consultant to clients
making sure a personality match for a successfulimplementation
● Horizon Expert Orders SME/Team Lead for a multi-market Health System which includes
12 hospitals
● CPOE (Care Provider Order Entry) Team Lead for a 600 Bed Facility
● Worked with 12 Physician Champions and CMIO for the above to accomplish
Standardization of Order Sets
● Project Coordinator for ICD10 Project,duties included collecting data from each analyst on
Version of each application utilized by the Healthcare Network,was ready for upgrade to
ICD10
● Project Coordinator for Systoc, which is a Occupational Health application
● Meaningful Use Trainer
TECHNICAL SKILLS
Requirements and
Document Tools
MS Share Point.
Project Management
Tools
Microsoft Office tools namely MS Visio, MS Excel, MS Outlook, and MS
Power Point
Reporting Tools BO XI
Database MS Excel
Operating System Windows 7/Vista/Server 2008/XP/2000/9x/NT/DOS.
2. Brooksource April ’15 – Oct ‘15
Sr. Clinical Analyst
Project description: Was contracted to augment staff to assist with backload of application
implementations. Reported to Amy Sothard, Sr. Director of IT Applications and under her
direction I would be assigned to projects or small tasks, depending on her needs.
Roles & Responsibilities:
● Project Coordinator for ICD10: to make sure timeline was kept and all applications that
crosses paths with ICD10, versions are compatible.
● Physician Liaison, visiting hospital Physician Lounge and Inpatient floors looking for MD to
discuss any issues they may have.
● Project Coordinator for Systoc Upgrade: Responsible for scheduling training for end users
and for IT staff
● DoseWatch: Secure Provider Messaging
Healthland, Minneapolis, MN Nov'2013 - Feb'
2015
Position – Client Support Lead
Project description: The Client Support Lead visits troubled client’s Administration to discuss
areas of concern. In return, I visit the departments and inquire about the process to determine any
missing puzzle pieces that may result in missing required documentation and possible income.
Vendor’s target clients are Critical Access Hospitals.
Roles & Responsibilities:
Trained the client’s BA to audit patient’s record
Worked with Director of Nursing to map out Processes:using MS Visio
Assisted CNO to gather requirements
Engaged the Stakeholders, CEO & CFO to go over trip reports prior to my departure to
answer any concerns
Closely worked with Product Managers with Enhancements
Worked support tickets on my clients on non travel weeks
Computer Task Group, Buffalo NY July 2013
3. – Nov 2013
Sr. Support Analyst (HEO, DAS & Care Alerts)
Project description: Legacy support of McKesson Applications while the client converted to
Epic. I supported Horizon Care Manager (Printers etc),Horizon Care Alerts, DAS and Horizon
Expert Orders via a ticket system for a 5 facility healthcare system.
Roles & Responsibilities:
● Led the 3 person team of HEO Analyst
● Build and Support for Care Alerts
● Troubleshooting DAS which is an application that takes data from the monitoring system at
bedside in ICU like BP,Pulse Rate
HC Tec to Community Health Systems, Franklin TN Jan 2012 –
June 2013
Sr. Implementation Consultant HEO
Senior Lead for CPOE, Project Coordinator
Project Description: First project was to prepare 3 hospitals in Youngstown, OH that were on
paper to convert to McKesson electronic documentation and orders. Gather all documentation
and order sets, have large design sessions and build discussions with discovery and process
mapping in a condensed time frame. Second project was to build and teach Meaningful Use to
Valparaiso hospitals.
Roles & Responsibilities:
● Orchestrated Meetings with Stakeholders as Project Coordinator and Team Lead for HEO
● Lead for Documentation and Orders Discovery and Process Mapping
● Worked with Stakeholders and Project Leaders to gather requirements
● Gap Analysis for Orders,Presented to Stakeholders for approval
● Team Lead for McKesson Upgrade 11/12
o Orchestrated all related meetings with Network, Interface,Application and
McKesson personnel
o Stay on target will all tasks so downtime was minimal with no issues
● Implemented Meaningful Use Stage 1 in HHS/McKesson
● Instructed end users in a classroom setting
Healthland, Minneapolis, MN Feb 2011 –
Jan 2012
Senior Implementation Specialist
Project description: Application from Healthland is Centriq, a NEW complete EHR for small
Critical Access Hospitals.
Roles & Responsibilities:
● Instructed the client’s analyst on the delicate configuration of software
● Guided client through Process Workflow Design, Requirement Gathering and Gap Analysis
● Assisted to stay on track and meet all Milestones on the Project Plan
● Documentation Creation: Best Practices,Guidelines and Manuals
● Weekly Calls with Analyst and Stakeholders
4. Dell Services, Plano TX March 2010 –
Feb 2011
HEO Sr. Analyst/Team Lead
Project description: Placement with client to augment when staffing challenged to complete a
project.
Roles & Responsibilities:
● Lead a team of 6 FTE Facility Analyst to build CPOE
● Held meetings and gave instructions to each Analyst/Builder
● Worked directly with Stakeholders, CMIO, CIO and CFO
● Worked closely with Client’s System Analyst on Requirement Gathering
● Performed Gap Analysis and presented to CMIO for approval
● Organized meetings with Vendor Zynx, 12 Physician Champions and CMIO to train on how
to write and edit order sets
● Worked with Project Manager to meet all Milestones for successfulTesting and Go-Live
Vanguard Health System, Franklin TN Sept 2008 –
March 2010
HEO Sr. Analyst
Project description: Worked with 3 Markets; Chicago, Phoenix and San Antonio for a total of
17 hospitals. We went from paper to McKesson Horizon Clinicals software.
Roles & Responsibilities:
● Team Lead responsible for Unit Testing, Integrated Testing, Device Testing and all Go Live
tasks at all three Markets
● Responsible for Build of Outlines for Departments
● Responsible for Requisition set for all markets
● Utilized Toolkit for build
● Instructed Nursing and ancillary staff on Documentation and Orders
Picis, Wakefield MA Feb
2006 – Aug 2008
Implementation Consultant
West Coast Managing Consultant
Roles & Responsibilities:
● Documentation Creation: Best Practices,Guideline and Manuals
● Trained clients on delicate configuration of software
● Guided through Workflow Design and Workflow workaround if needed
● Training of staff in use of Pre-op Manager,Anesthesia Manager, PACU Manager and
Critical Care Manager
● Guided MD’s on Anesthesia Mgr. during actualprocedures
● Always met milestones by working with clients Stakeholders and Project Managers
● Managed up to 10 Consultants
● Assigned consultants with clients
● HR responsibilities: Interviewing, Hiring, Evaluations, Performance Reviews,Retention
Committee
5. Community Health Partners, Springfield OH Nov.
1998 – Aug 2005
Registered Nurse
Clinical Analyst
Roles & Responsibilites:
● Documentation Creation: Best Practices,Guideline and Manuals
● Lead Design Session for Order Entry
● All table build for McKesson
● Responsible for all Orders,Panels and Sets build
● Constructed Test Plans
● In charge of Unit and Integrated Testing
● 2 hospital go live
● Horizon Care Alerts,build and support
● Performed a Gap Analysis
● Implemented Physician Portal at MD’s offices and trained staff
EDUCATION: Clark State Community College
Registered Nurse - AAS