Over 24 years of customer care excellence experience working with; Critical Care/ER & Home Health Nursing~Sales & Marketing Liaison~Nsg IT Cerner-'Train the Trainer' ~Education/Training Development ~Community Outreach Programs/Education ~Humana/Care Plus Case Management~DNV & JCHAHO Accreditation~Magnet Council~Team Building~HCAPS Survery. See resume for more!
New Ways to Improve the Patient Experience: Because it Begins Before the Fron...TraceByTWSG
This presentation will review strategic initiatives for revenue cycle leaders to further engage patients in their care experience – beginning before they enter the hospital’s front door. The session will present key strategies and related outcomes in patient satisfaction, staff performance, reimbursement and upfront patient collections.
• Ensure meaningful upfront encounters with Patient Access – at each and every encounter.
• Hardwire measurable standards throughout Patient Access teams.
• Reduce process time and eliminate duplication for quicker patient turnaround.
• Ensure consistent practices across hospital entities and among associates.
• Avoid financial harm through automated documentation.
• Protect staff through documentation integrity.
• Increase visibility of – and access to – critical patient touch points across the organization.
Leading the development of Texas Health’s Patient Access infrastructure, Patti Consolver and Scott Phillips oversee the centralized patient access intake center and the patient access departments for the system’s 13 wholly-owned hospitals.
New Ways to Improve the Patient Experience: Because it Begins Before the Fron...TraceByTWSG
This presentation will review strategic initiatives for revenue cycle leaders to further engage patients in their care experience – beginning before they enter the hospital’s front door. The session will present key strategies and related outcomes in patient satisfaction, staff performance, reimbursement and upfront patient collections.
• Ensure meaningful upfront encounters with Patient Access – at each and every encounter.
• Hardwire measurable standards throughout Patient Access teams.
• Reduce process time and eliminate duplication for quicker patient turnaround.
• Ensure consistent practices across hospital entities and among associates.
• Avoid financial harm through automated documentation.
• Protect staff through documentation integrity.
• Increase visibility of – and access to – critical patient touch points across the organization.
Leading the development of Texas Health’s Patient Access infrastructure, Patti Consolver and Scott Phillips oversee the centralized patient access intake center and the patient access departments for the system’s 13 wholly-owned hospitals.
Managing the hospital in-patient experience | Understanding where to investSiegel+Gale
Few would argue the importance of delivering a quality patient experience, but how do you determine where improvements would have the greatest impact?
Siegel+Gale's Rolf Wulfsberg, PhD, Global Director of Quantitative Insights, shares a unique analysis of patient experience data from a national study of hospital patients.
+ Gain insights into the findings of our recent PinPoint™ study that examined the experiences of 500 hospital patients nationally
+ Learn how it is possible to segregate the impact of different touch points on the overall patient experience
+ See patient experience strategy maps that help inform investment decisions
+ Understand how the drivers of patient acquisition differ from the drivers of retention (e.g., word of mouth recommendations to others)
+ Learn some specific steps that can be taken to improve the hospital experience
Siegel+Gale is a global strategic branding firm committed to building world-class brands through elegantly simple, unexpectedly fresh strategies, stories and experiences. We deliver comprehensive services in brand development, simplification, research and digital media. Since our founding by brand sage and simplification pioneer Alan Siegel in 1969, Siegel+Gale's mantra has been "Simple is Smart."
Overview of Patient Experience Definitions and Measurement ToolsInnovations2Solutions
This publication will provide an overview of patient experience, how it is measured, and how to achieve it optimally within the healthcare setting. Sodexo’s definition of Patient Experience will also be explored.
Patient & Family Advisory Councils: the Business Case for Starting a PFAC & P...EngagingPatients
This webinar was presented on March 12, 2015 by Barbara Lewis. It looks at the prevalence and roles that Patient & Family Advisory Councils (PFACs) are playing in U.S. hospitals today, and builds a business case for their implementation:
Patient Experience Defined. Patient experience encompasses the range of interactions that patients have with the health care system, including their care from health plans, and from doctors, nurses, and staff in hospitals, physician practices, and other health care facilities.
Patient satisfaction is about the Total Quality of the Patient Encounter (TQE). TQE is the sum of Patient Experience (as defined by CMS) plus Patient Satisfaction as defined by all of the non CMS related touchpoints.
Managing the hospital in-patient experience | Understanding where to investSiegel+Gale
Few would argue the importance of delivering a quality patient experience, but how do you determine where improvements would have the greatest impact?
Siegel+Gale's Rolf Wulfsberg, PhD, Global Director of Quantitative Insights, shares a unique analysis of patient experience data from a national study of hospital patients.
+ Gain insights into the findings of our recent PinPoint™ study that examined the experiences of 500 hospital patients nationally
+ Learn how it is possible to segregate the impact of different touch points on the overall patient experience
+ See patient experience strategy maps that help inform investment decisions
+ Understand how the drivers of patient acquisition differ from the drivers of retention (e.g., word of mouth recommendations to others)
+ Learn some specific steps that can be taken to improve the hospital experience
Siegel+Gale is a global strategic branding firm committed to building world-class brands through elegantly simple, unexpectedly fresh strategies, stories and experiences. We deliver comprehensive services in brand development, simplification, research and digital media. Since our founding by brand sage and simplification pioneer Alan Siegel in 1969, Siegel+Gale's mantra has been "Simple is Smart."
Overview of Patient Experience Definitions and Measurement ToolsInnovations2Solutions
This publication will provide an overview of patient experience, how it is measured, and how to achieve it optimally within the healthcare setting. Sodexo’s definition of Patient Experience will also be explored.
Patient & Family Advisory Councils: the Business Case for Starting a PFAC & P...EngagingPatients
This webinar was presented on March 12, 2015 by Barbara Lewis. It looks at the prevalence and roles that Patient & Family Advisory Councils (PFACs) are playing in U.S. hospitals today, and builds a business case for their implementation:
Patient Experience Defined. Patient experience encompasses the range of interactions that patients have with the health care system, including their care from health plans, and from doctors, nurses, and staff in hospitals, physician practices, and other health care facilities.
Patient satisfaction is about the Total Quality of the Patient Encounter (TQE). TQE is the sum of Patient Experience (as defined by CMS) plus Patient Satisfaction as defined by all of the non CMS related touchpoints.
This presentation attempts to answer one of the most pressing questions facing the software industry: how to develop and maintain high quality software.
Overview of Stage 2 Clinical Quality Measures for the Medicare and Medicaid E...Brian Ahier
Session provides in-depth overview of clinical quality measures included in the final rule for Stage 2 of Meaningful Use for the EHR Incentive Programs for eligible professionals. Details provided on the measures, the recommended core set for reporting purposes, and the upcoming release of the 2014 electronic specifications for the EHR Incentive Programs.
Clinical Quality Measures: Measuring and monitoring clinical quality measures...Practice Fusion
Learn about:
1. CMS quality measures.
2. How to capture the data in Practice Fusion.
3. How this data can be used to earn incentive payments through quality reporting programs, including Meaningful Use and PQRS.
Steve Stephens Epic Go Live and Credentialed Trainer ResumeSteve J Stephens
Epic Trainer and Go Live Supporter for over 3 years. 14 Go Lives and 7 Trainer roles. Applications include ADT, Cadence, Prelude, and Referrals. Also Certified through AHIMA in ICD-10.
Retired Army Medic.
Health IT has a Big Data opportunity with HL7 analytics. Learn about what is possible from Wes Wright, CIO at Seattle Children's Hospital, and Erik Giesa, SVP of Marketing and Business Development at ExtraHop.
Motivated and performance driven; clinical and business professional. Determined and passionate about implementing best practices while targeting education and improving staff development efficiently. Expert knowledge of healthcare environment, ability to positively influence behavior for quality patient outcomes. Demonstrates ability to creatively use consulting and listening skills when working with interdisciplinary teams, promoting consensus with communication and transparency of program goals. Organized and presents research and analytic benchmarks proficiently with cross functional team collaboration.
My Epic Care consulting background/Resume. This resume highlights my career as an Epic Analyst/Consultant/Trainer. Also known as Implementation Specialist. Consulting my current main line of work and what I am building careerwise in the corporate world.
CHAPTER 1 SEMESTER V - ROLE OF PEADIATRIC NURSE.pdfSachin Sharma
Pediatric nurses play a vital role in the health and well-being of children. Their responsibilities are wide-ranging, and their objectives can be categorized into several key areas:
1. Direct Patient Care:
Objective: Provide comprehensive and compassionate care to infants, children, and adolescents in various healthcare settings (hospitals, clinics, etc.).
This includes tasks like:
Monitoring vital signs and physical condition.
Administering medications and treatments.
Performing procedures as directed by doctors.
Assisting with daily living activities (bathing, feeding).
Providing emotional support and pain management.
2. Health Promotion and Education:
Objective: Promote healthy behaviors and educate children, families, and communities about preventive healthcare.
This includes tasks like:
Administering vaccinations.
Providing education on nutrition, hygiene, and development.
Offering breastfeeding and childbirth support.
Counseling families on safety and injury prevention.
3. Collaboration and Advocacy:
Objective: Collaborate effectively with doctors, social workers, therapists, and other healthcare professionals to ensure coordinated care for children.
Objective: Advocate for the rights and best interests of their patients, especially when children cannot speak for themselves.
This includes tasks like:
Communicating effectively with healthcare teams.
Identifying and addressing potential risks to child welfare.
Educating families about their child's condition and treatment options.
4. Professional Development and Research:
Objective: Stay up-to-date on the latest advancements in pediatric healthcare through continuing education and research.
Objective: Contribute to improving the quality of care for children by participating in research initiatives.
This includes tasks like:
Attending workshops and conferences on pediatric nursing.
Participating in clinical trials related to child health.
Implementing evidence-based practices into their daily routines.
By fulfilling these objectives, pediatric nurses play a crucial role in ensuring the optimal health and well-being of children throughout all stages of their development.
Navigating the Health Insurance Market_ Understanding Trends and Options.pdfEnterprise Wired
From navigating policy options to staying informed about industry trends, this comprehensive guide explores everything you need to know about the health insurance market.
One of the most developed cities of India, the city of Chennai is the capital of Tamilnadu and many people from different parts of India come here to earn their bread and butter. Being a metropolitan, the city is filled with towering building and beaches but the sad part as with almost every Indian city
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...Kumar Satyam
According to TechSci Research report, "India Clinical Trials Market- By Region, Competition, Forecast & Opportunities, 2030F," the India Clinical Trials Market was valued at USD 2.05 billion in 2024 and is projected to grow at a compound annual growth rate (CAGR) of 8.64% through 2030. The market is driven by a variety of factors, making India an attractive destination for pharmaceutical companies and researchers. India's vast and diverse patient population, cost-effective operational environment, and a large pool of skilled medical professionals contribute significantly to the market's growth. Additionally, increasing government support in streamlining regulations and the growing prevalence of lifestyle diseases further propel the clinical trials market.
Growing Prevalence of Lifestyle Diseases
The rising incidence of lifestyle diseases such as diabetes, cardiovascular diseases, and cancer is a major trend driving the clinical trials market in India. These conditions necessitate the development and testing of new treatment methods, creating a robust demand for clinical trials. The increasing burden of these diseases highlights the need for innovative therapies and underscores the importance of India as a key player in global clinical research.
CRISPR-Cas9, a revolutionary gene-editing tool, holds immense potential to reshape medicine, agriculture, and our understanding of life. But like any powerful tool, it comes with ethical considerations.
Unveiling CRISPR: This naturally occurring bacterial defense system (crRNA & Cas9 protein) fights viruses. Scientists repurposed it for precise gene editing (correction, deletion, insertion) by targeting specific DNA sequences.
The Promise: CRISPR offers exciting possibilities:
Gene Therapy: Correcting genetic diseases like cystic fibrosis.
Agriculture: Engineering crops resistant to pests and harsh environments.
Research: Studying gene function to unlock new knowledge.
The Peril: Ethical concerns demand attention:
Off-target Effects: Unintended DNA edits can have unforeseen consequences.
Eugenics: Misusing CRISPR for designer babies raises social and ethical questions.
Equity: High costs could limit access to this potentially life-saving technology.
The Path Forward: Responsible development is crucial:
International Collaboration: Clear guidelines are needed for research and human trials.
Public Education: Open discussions ensure informed decisions about CRISPR.
Prioritize Safety and Ethics: Safety and ethical principles must be paramount.
CRISPR offers a powerful tool for a better future, but responsible development and addressing ethical concerns are essential. By prioritizing safety, fostering open dialogue, and ensuring equitable access, we can harness CRISPR's power for the benefit of all. (2998 characters)
Antibiotic Stewardship by Anushri Srivastava.pptxAnushriSrivastav
Stewardship is the act of taking good care of something.
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
WHO launched the Global Antimicrobial Resistance and Use Surveillance System (GLASS) in 2015 to fill knowledge gaps and inform strategies at all levels.
ACCORDING TO apic.org,
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
ACCORDING TO pewtrusts.org,
Antibiotic stewardship refers to efforts in doctors’ offices, hospitals, long term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate
According to WHO,
Antimicrobial stewardship is a systematic approach to educate and support health care professionals to follow evidence-based guidelines for prescribing and administering antimicrobials
In 1996, John McGowan and Dale Gerding first applied the term antimicrobial stewardship, where they suggested a causal association between antimicrobial agent use and resistance. They also focused on the urgency of large-scale controlled trials of antimicrobial-use regulation employing sophisticated epidemiologic methods, molecular typing, and precise resistance mechanism analysis.
Antimicrobial Stewardship(AMS) refers to the optimal selection, dosing, and duration of antimicrobial treatment resulting in the best clinical outcome with minimal side effects to the patients and minimal impact on subsequent resistance.
According to the 2019 report, in the US, more than 2.8 million antibiotic-resistant infections occur each year, and more than 35000 people die. In addition to this, it also mentioned that 223,900 cases of Clostridoides difficile occurred in 2017, of which 12800 people died. The report did not include viruses or parasites
VISION
Being proactive
Supporting optimal animal and human health
Exploring ways to reduce overall use of antimicrobials
Using the drugs that prevent and treat disease by killing microscopic organisms in a responsible way
GOAL
to prevent the generation and spread of antimicrobial resistance (AMR). Doing so will preserve the effectiveness of these drugs in animals and humans for years to come.
being to preserve human and animal health and the effectiveness of antimicrobial medications.
to implement a multidisciplinary approach in assembling a stewardship team to include an infectious disease physician, a clinical pharmacist with infectious diseases training, infection preventionist, and a close collaboration with the staff in the clinical microbiology laboratory
to prevent antimicrobial overuse, misuse and abuse.
to minimize the developme
1. 1 of 3
CAREER SNAPSHOT
Twenty four years of acute
care healthcare knowledge
& experience of bedside
patient care, customer
service & working along
side ancillary staff.
Lead Trainer for
implementation, testing and
training of Cerner
application system.
Member of the support
council & performance
improvement teams to
attain Magnet accreditation.
Commended performance
in key elements of customer
service & participation with
HCAPS surveys.
Critical Care RN 2004-2013
ER RN: 6 years
Assisted with JCAHO and
DNV inspections.
Developed Advanced
Neurosurgical Class,
implementation training &
competency check offs’ for
ICU, ER and PACU staff.
Expert in customer care/
communications, problem
solving, relationship
building, training and
support systems.
Excels in communicating as
liaison to advocate
marketing/sales & education
with members of the
community, physicians,
vendors, co-workers &
employers.
Active member of Area
Agency on Aging, Better
Living for Seniors, JCAHO
Alerts, & Medscape.
Develops & maintains work,
vendor, physician &
community relationships.
Tiffany Tindall, RN
Contact: 727-804-4466 tiffanytindallrn@gmail.com
COLLEGE EDUCATION:
AS Degree, Saint Petersburg College,
CERTIFICATIONS:
BLS (can acquire ACLS, PALS & NISS)
CURRENT EMPLOYER=
January 2016-Present; Contact Cheryl Farina
BrightStar Care Home Health Care
Office: 727-828-6030 Fax: 727-828-6032
COMPUTER SKILLS:
Word, PowerPoint, Publisher, Excel
KEY SKILLS:
Out of the box thinking!
Troubleshooting/ Problem Solving
Up-Selling/Sales Support
Customer Service Fulfillment
Liaison/Communications
Sales and Marketing
Development of Educational Materials
Community Relations & Teaching
CCU, ICU, Neuro-ICU & ER
ER = Pediatric, Adult &
Geriatric
End of Life Care/ Life Link
Customer Complaint Resolutions
Report & Documentation Design
Training & Implementation of
Programs
Letters of recommendation
available upon request.
RN Home Health Care (HHC) Responsibilities:
1) Provide medical and personal care to pediatric, adult and geriatric individuals who are
chronically ill, disabled or suffering from acute and/or a chronic medical or personal
condition (s).
2) Obtain and accurately complete proper documentation for each patient assignment
then submit documents to Administrative Supervisor, Cheryl Farina, on time.
3) Work in tandem with employer, co-workers, contractors and patients to provide
continuum of care for the following;
IV Fluid Infusions
IV Antibiotic Infusions
IVIG Infusions
SCIG Infusions
Medication Management & Set-up
Private Duty 1:1 Care
Staffing for ALF (Assisted Living Facility) Centers
Teach-and-Train with patients/care-givers of IV Fluid &/or Antibiotic Therapy
PICC Line Dressing Changes and PICC Line Removal
Hickman/Port Access and maintenece
4) Administration/Teaching patients/care-givers of Specialty Drugs:
Acthar, Cimzia, HyQvia, Hizentra, Ilaris, Sandostanin, Signifor, Serostim SC &
Serostim Cool-Click 2
5) Collaborative Care of Patients and Caregivers that are participating in a Blind-Study
&/or Double Blind Study’s with Global Care Clinical Trials, Ltd for:
Medication administration
Collection of lab specimen (s)
Centrifuging lab specimen (s)
Processing of lab specimen (s)
Shipping of lab specimen (s)
6) Ability to work with DME for infusions with :
Freedom 60 Edge Pump, Curlin Pump, Ambulatory and CADD Solis Pumps
7) Competently & effectively communicate & establish rapport with contractors .
Coram Rx, Biologics Tx, Bio-Scrip, Global Care, IDF (Immune Deficiency Founda-
tion), Roadrunner, Rx Crossroads, PICC Line Plus & Superior Rx.
2. 2 of 3
JSA Health Care
St Pete, FL
(Full Time)
Palms of Pasadena
Hospital
Pasadena, FL
(Full Time)
All About Staffing
Agency
St Pete, FL
(Perdium &
Contract)
BayCare Mobile
Pool -
St Pete, FL
(Perdium &
Contract)
Edward White
Hospital -
St Pete, FL
(Full Time)
Bayfront Medical
Center
Hospital –
St Pete, FL
(Full Time)
RN JSA Affiliate Case Manager:
Responsible for network management & utilization management; Develop
processes & educate Affiliate Office staff in Utilization Management principles,
referral management/prior authorization, adverse determinations, compliance
with Health Plan contracts & the Delegation Agreements, Contestation of
Medical Claims, Education of affiliate physicians & staff to include all managed
care plans contracts related to JSA; Evaluate & makes recommendations for
health care delivery network changes; Incorporate Hospice & Disease
Management Referrals & oversight of Humana & Care Plus insured patients
within JSA Affiliate Doctor’s offices.
RN Clinical Project Coordinator & RN for Neuro-ICU/CCU/ICU/PACU and ER
Developed Advanced Neurosurgical training materials, class schedule,
implemented training & nursing competency check offs’ for new Neurosurgical
patient population; Researched grant applications; Maintained & enhanced
vendor & physician relationships; Community Liaison; Assisted in DNV
Inspection; Member of the following meetings: Management Team, Stroke/Neuro-
Science, Sales/Marketing & HCAPS; RN for Neuro-ICU/CCU/ICU/PACU and ER
-ER = Pediatric, Adult and Geriatric population
RN for Neuro-ICU/CCU/MICU/SICU/ICU/CRRT & ER~
HCA Hospitals from Oakhill, FL to Brandon, FL
-ER = Pediatric, Adult and Geriatric population
-CRRT = Adult and Geriatric population
-End of Life Management and coordination with working alongside Life Link
Organ Donation
-Hospice End of Life Management/Coordination with Hospice Team
RN for Neuro/ICU/CCU/MICU/SICU/CRRT & ER
BayCare Hospitals from Tampa, FL to St Pete, FL
-ER = Pediatric, Adult and Geriatric population
-CRRT = Adult and Geriatric population
-End of Life Management and coordination with working alongside Life Link
Organ Donation
-Hospice End of Life Management/Coordination with Hospice Team
RN for ICU/CCU/PCU and ER
(Completed ICU/CCU Internship Program at
Northside Hospital , (St. Petersburg, FL)
-ER = Pediatric, Adult and Geriatric population
-CRRT = Adult and Geriatric population
Neuro ICU/NIU (Neuro-Intermediate Unit); From Start to Finish=
Unit Secretary
Certified Nurses Aid
Cardiac Monitor Technician
Magnet Council Member
JCAHO Preparations & HCAPS Team Member
Lead Nursing Applications with IT Department for Cerner Application
Lead Train the Trainer for Cerner Nursing Application
RN
2012-
2013
2011-
2012
2005
-
2012
2008
-
2009
2004
-
2005
1998
-
2004
3. 3 of 3
CAREER SNAPSHOT
Twenty two years of acute
care healthcare knowledge
& experience of bedside
patient care, customer
service & working along
side ancillary staff.
Lead Trainer for
implementation, testing and
training of Cerner
application system.
Member of the support
council & performance
improvement teams to
attain Magnet accreditation.
Commended performance
in key elements of customer
service & participation with
HCAPS surveys.
Critical Care RN: 8 years.
ER RN: 2 years
Assisted with JCAHO and
DNV inspections.
Developed Advanced
Neurosurgical Class,
implementation training &
competency check offs’ for
ICU, ER and PACU staff.
Expert in customer care/
communications, problem
solving, relationship
building, training and
support systems.
Excels in communicating as
liaison to advocate
marketing/sales & education
with members of the
community, physicians,
vendors, co-workers &
employers.
Active member of Area
Agency on Aging, Better
Living for Seniors, JCAHO
Alerts, & Medscape.
Develops & maintains work,
vendor, physician &
community relationships.
Tiffany Tindall, RN
Contact: 727-804-4466
tiffanytindallrn@gmail.com
COLLEGE EDUCATION:
AS Degree, Saint Petersburg College,
CERTIFICATIONS:
BLS (can acquire ACLS, PALS & NISS)
COMPUTER SKILLS:
Word, PowerPoint, Publisher, Excel
T R A I N I N G M A T E R I A L S D E V E L O P E D & C O N F E R E N C E S :
2012: Development of weekly & monthly check list for Affiliate Office responsibilities;
follow up and evaluation of assigned JSA Affiliate Offices; Developed & initiated
New Hire Orientation Booklet; Developed and Initiated Affiliate Case Manager
Flow Sheets for assigned offices & responsibilities for monthly review with Case
Manager Director and VP of JSA Affiliate Case Manager Offices.
2011: Designed & developed the ‘Advanced Neurosurgical Training Class’; Trained
PACU , ER & ICU nursing staff; Organized ‘Codman’ in-services at Palms of
Pasadena Hospital.
2011: Community Conference: ‘Neurosurgery and Stroke’ ;Palms of Pasadena Hospital.
2011: Organized ‘West Coast Limb & Brace ’ (vendor in-service) Palms of Pasadena
Hospital.
2011: Organized ‘Zimmer Spine Bus’ Community Event (vendor in-service): Palms of
Pasadena.
2011: Conference: ‘What is Neurosurgery?’ and ‘Top 5 Neurosurgery Cases of the
year’ at Pinellas County Fire Stations in-service for Palms of Pasadena Hospital.
2002- Cerner applications: Lead Trainer; Designed & developed Neurology Unit
2004 Training Manual; Cerner testing team member for new applications at Bayfront
Medical Center.
2000: Designed, developed & trained volunteers for the ‘Volunteer Training Program
of Neurological/Neurosurgical Units’ at Bayfront Medical Center.Letters of recommendation
available upon request.
P R O F E S S I O N A L R E F E R E N C E S :
Lyndsay Ayers
Home Health Nurse
Catherine Hall , RN
Case Manager/Director
Dr. Thomas Stengel
Neurosurgeon
Dr. David McKalip
Neurosurgeon
Dr. Jonathan Hall
Neurosurgeon
Nancy Hawks, RN
Same Day Surgery
ICU, CCU, ER
Shelly Mathis ,RN
Recovery Room
lkayers76@yahoo.com
luv2lecture@gmail.com
Neurosurgical Associates of Tampa Bay
Start to Finish Spine Care
www.bayfrontdoctors.com/bayfront-
doctors/services1/neurosurgery-
3683.aspx
Palms of Pasadena Hospital
Palms of Pasadena Hospital
434-426-7427 (M)
727–365-8547 (M)
727-553-7550
(Office)
727-822-3500
(Office)
727-893-6667
(Office)
727-251-7348 (M)
727-686-6845 (M)
