This document discusses cleaning and sanitizing in food service. It describes cleaning as removing soil from surfaces using cleaning agents like detergents, solvent cleaners, acid cleaners, or abrasive cleaners. Sanitizing kills harmful microorganisms and is done with heat above 160°F, or approved chemicals like chlorine or iodine that must reach the surface for the required contact time. Proper cleaning is required before sanitizing to allow the sanitizer to work effectively. Restaurants must monitor and test sanitizer concentrations throughout the day.