The document outlines the agenda for a 5-day Certified Lean Consultant training and certification program hosted by Lean India Consulting Group. The agenda covers topics such as the evolution of consulting, the consulting process, marketing consulting services, managing consulting projects, lean principles and tools, and value stream mapping. Participants will learn how to apply lean thinking to identify improvement opportunities and execute projects through simulations, group exercises, and case studies. Upon completing the training and passing an exam, participants will receive a certification and takeaways including training materials and templates.

1. 29 January 2015
Certified Lean Consultant
Training & Certification Program
Agenda
Lean India Consulting Group
5, Kanishka Complex
K-Block, Kalkaji,
New Delhi
Level 1

2. Agenda
• Day One
– Introduction 0.5 Hour
– The Evolution of Consulting 1.0 Hour
• Evolution & Growth
• Types of Consulting Services & Roles of Consultants
• Consulting Opportunities
– The Consulting Process/Stages 1.0 Hours
• Six dimensions of Management Consultancy
• Common Body of Knowledge (CBK)
– Marketing of Consulting Services * 1.5 Hour
• Strategic Planning & Practical Approaches
• Networking/Alliances, Business Development
• Code of Ethics
– Proposals & Contracts * 1.5 Hours
• Time & Cost Estimates
• Presentation Skills
• Negotiation Skills
– Consulting Report Making * 1.5 Hours
• Writing & Presentation
* Supported with Case Studies & Team Presentations

3. Agenda
• Day Two
– Financial Management 1.0 Hour
• An Introduction
– Consultant-Client Relationship 1.0 Hour
• Participative Involvement of Client
• Retaining interest of client
– Data Collection Methods & Analysis * 1.0 Hours
• Norms of Performance
• Understanding Key Drivers of Consulting Projects
• Primary & Secondary Research Methods
– Consulting for Productivity & Performance Management 1.5 Hour
• Focus Areas
• Diagnosis, Roadmap & Execution
– Managing a Consulting Project * 1.5 Hours
• Team Mobilization & Structure
• Initial Preparation
• Use of Knowledge Management
• Project Planning & Mobilization
• Change Management
* Supported with Case Studies & Team Presentations

4. Agenda
• Day Three
– Lean Consulting Practice 0.5 Hour
• Why “Lean Thinking” philosophy
– The Lean Evolution and Principles 1.0 Hour
• Principles & Fundamentals of Lean
• Kaizen, Kaikaku & San Gen Shugi Philosophy
– Simulation Round 1 – Fast Trac Services** 1.5 Hours
• De-Brief
– Value Definition- Principle 1 1.5 Hour
• Tools to Capture Customer value
• VOC (Voice of the Customer)
• AHP (Analytical Hierarchy Process)
• Group Exercise**
– Forms of Waste 1.5 Hours
• 11 Forms of Waste
• Waste Identification techniques in different sectors
• Muda/Mura/Muri
– Value Stream Mapping – Principle 2 1.5 Hour
• Value Stream Maps
• Principles of Mapping Information & Service Flow

5. Agenda
• Day Four
– Review 0.5 Hour
– Tools to support Value Stream Maps 1.0 Hours
• Circle Map
• Consumption & Provision Map
• Calculating Process Cycle Efficiency
• Assessing a Current State Map
– Simulation Round 2-Fast Trac Services 1.0 Hour
– Flow – Principle 3 3.5 Hour
• Identify Obstructions to flow
– CEDAC
– Affinity Brain-Storming
– Group Exercise
• Tools to create Flow
– Constraint Management
– Standard Work
– Information Radiators
– Conflict Resolution Charts
– ECRS Methodology (Eliminate, Combine, Reduce & Simplify)

6. Agenda
• Day Five
– Review 0.5 Hour
– Simulation Round 3- Fast Trac Services 1.0 Hour
– Perfection – Principle 5 1.0 Hour
• Mistake Proofing
– Checklists
– FMEA (Failure Mode & Effect Analysis)
– Innovation Tools for Solution Generation 3.0 Hours
• Idea Generation
– Guided Randomness
– Analogies
– Silent Brain-Storming
– Forward Thinking (Reversing the Problem)
• Idea Evaluation
– Force Field Analysis
• Idea Prioritization
– Effort, Impact, Cost Matrix

7. How the Session will progress
•The participants will be expected to solve Case Studies during practice session and also as
Homework and make presentations all through the workshop
•The participants learn & apply tools of lean ,at every stage, as they move through the rounds of
simulations.( Apply concept of Waste reduction in Round 2 and Apply Flow , Pull and Mistake
proofing tools in Round 3).
•The session will also be supported by Group exercises to strength the learning.
• The session would be supported by Audio-Visual aids and will follow “Learning by Doing”
Methodology

8. Key Learning’s & Takeaways
•Students will learn the principles of Management Consulting and can play the role of Internal
Consultant for their respective organizations
•Approaches of Consultancy Practice to solve problems in dynamically changing business
environment and to prepare himself/herself to handle situations in such circumstances
• Understand how to run Lean Deployments within organizations as Practicing Consultants
•Understand the underlying principles of Lean, which have revolutionized the Operational Thinking
all across the world for all sectors (Auto, Process, Service, IT/ITes, Healthcare, Construction etc)
• Participants would be able to identify specific areas in their organization which can benefit from
application of Lean Principles and help execute the projects by managing their resources.
• Understand how to diagnose a process and identify projects for improvement
• Have a clear vision on the Lean Deployment roadmap in respective departments and organization
•See practical application on Lean thinking in real business issues and processes.

9. Investment & Takeaways*
5 Day “Certified Lean Consultant- Level 1”
- 45,000/-* per participant
- *Service tax extra (currently @ 10.3%)
- Contact us for Corporate & Group Discounts @ +91 88 26398 192
Takeaways:
- Copyrighted Hardcopy of training material
- Soft copy of copyrighted training material
- CD with Ready to Use Tools and Templates
- Wooden Certification plaque for qualifying** candidates
- Top two candidates get direct entry and complimentary nomination for CLC-Level 2 program
**candidates to qualify only after scoring a minimum of 70% in exam and a one-to one evaluation session with our mentors

10. 29 January 2015
Lean India Consulting Group
About Us

11. 29 January 2015
11
About LICG
A company with global presence, driven by principles of Lean and helping
organizations to drive Continual Business Excellence by Defining the Business
Needs, Designing Strategy and Aligning Operations & Support functions with
Strategy.
We help transform business performance for
sustainable growth & profits, transferring knowledge to
people and making client experts.
Collaboration with Lean Horizons Consulting
,Connecticut, USA , one of the leading business
transformation and training expert, globally.

12. LICG-LHC World Wide presence
-Comprehensive Global Service Delivery Model
- Uniform hiring, training, and certification
processes in place.
-Global practice employs consultants grounded
in local customs and cultural norms
-Disciplined methodology for sharing best
practices across all LICG-LHC Operating
locations
-Dedicated Chinese and Indian offices

13. What we do
Execution
Consulting
Training
Strategy Deployment

14. What we do
Strategy Deployment
Hoshin Kanri Balanced Scorecard
Continual Excellence
NPD Lean Six Sigma Innovation ToolsSCM
Process Management CE Leadership
Certifications
CE Practitioner
CE Champion
CE Coach
Manufacturing
Process
Healthcare
Pharmaceuticals
Construction
IT/ITes
Financial Services
Service/Transactional
Governments
CLC

15. Our Vision, Mission & Values
Vision
Lead & Support Continual Excellence
Mission
To create Value & make our clients experts
Values
Theme
LIFE – Lean Innovations For Excellence
-Respect for People
-Client’s interest is supreme
- Continual learning
-Professionalism
-Speed, with Quality

16. Summary of representative results
Matric Improvement (%) Matric Improvement (%)
Annual Inventory Turns 50 to 300 Processing (Cycle) Time 60 to 300
On-Time Delivery 60 to 80 Customer-Experienced Lead Time 40 to 90 reduction
Productivity 50 to 300 Same-Day Turnaround of Offers 50 to 200
Internal Quality PPM 50 to 95 Employee Productivity 50 to 300
External Quality PPM 50 to 95 Internal Quality PPM 50 to 95
Overall Equipment Efficiency (OEE) 50 to 85 External Quality PPM 50 to 200
Production Lead Time 70 to 95 Customer Satisfaction 50 to 75
Cost per Unit 20 to 60 Cost per Unit 20 to 60
Safety (Accident Frequency Rate) 20 to 45 Operational Expenses 20 to 45
Matric Improvement (%) Matric Improvement (%)
Wait Time in Emergency reduced by 70% Reduced 20%-45% (w ithin 18 months)
Wait Time in Orthopedics reduced by 83% • Fluids
MRI/CT Capacity increased by 40% • Spares
Operating Room Inventory reduced by $400,000
Reduced 40%-200% (w ithin 18
months)
Operating Room Turnaround Time reduced by 53% • Fluids
Backlog in Sterilization reduced by 97% • Spares
Capacity in Dialysis increased by 20% Receivables Improved 18-39 days (DSO's)
Coding Throughput Time reduced by 71% $75+ million from DSO's
Laboratory Turnaround Time reduced by 60% $20+ million from Inventory
Manufacturing
The follow ing table provides representative results from Lean client collaborations.
Financial
The follow ing table provides representative results from Lean client collaborations.
Healthcare Oil & Gas
The follow ing table provides representative results from Lean client collaborations. The follow ing table provides representative results from Lean client collaborations in O&G
Inventory Reduction
Inventory Turns
Free Cash Flow

17. For more Information contact us…..
Lean India Consulting Group
5, Kanishka Complex,
K-Block, Kalkaji
New Delhi 110019
(India)
Mob. +91 9810030260
Ph. No. 011-41629387
Email: life@leanindia.co.in
www.leanindia.co.in
Lean Horizons consulting
America
P. O. Box 1402
Glastonbury, CT 06033 USA
Phone No. Intl +1-602-625-1768
Email: getlean.am@leanhorizons.com
www.leanhorizons.com
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