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IKEA’s Challenges in Global
Markets and Child Labor
Charles James. Alicia Stevenson, Sheila Smith
Law/531
July 22, 2013
Lisa Smith
1
What is IKEA?
• Started by Ingvar Kamprad while living on Elmtaryd farm in
Agunnaryd Sweden when he was 17
• The name IKEA means: Ingvar Kamprad Elmtaryd Agunnaryd
• In 1953 IKEA started selling affordable, consumer assembled,
furniture
2
Corporate Profile
• Cost consciousness and prohibition of wasting of resources
• Sells well designed, functional home furnishings products at low prices for a
larger audience of consumers
• World’s largest specialized furniture retailer
• Has stores in 17 countries
• Has relationships with 2300 suppliers in 70 countries
• Sources around 11,200 products
• Has 24 trading service offices in 19 countries tasked with monitoring
production, testing product ideas, price negotiation, and quality assurance (QA)
• Won’t accept any timber, veneer, plywood or layer-glued wood from intact
natural forests or high conservation forests.
3
IKEA’s Mission: Creating a better life for the many people
Ingvar Kamprad’s business philosophy
centered around using simple business
processes, discount suppliers, and
“common sense” approaches to decision
making.
4
Issues in a Global Market: Child Labor
• IKEA relies on suppliers for all their products.
• German TV station ran story on child labor used to make Indian
rugs sold in IKEA stores.
• IKEA’s contract with their rug supplier had a clause that the
contract could be cancelled if child labor was being used in the
manufacture of the rugs.
• IKEA hired a third party company to provide monitoring and
inspection services in the area of child labor used by the suppliers.
• IKEA was asked to sign up to a partnership that certified products
as not being created by child labor (Rugmark).
5
Issues in a Global Market: International Law
• IKEA selling the “Billy” line of shelves in Germany
• German law sets limits on formaldehyde emissions from consumer
products
• A German TV station broadcasted a news story on IKEA bookcases
emitting formaldehyde fumes
• IKEA quickly enacted strict requirements on glues that used
formaldehyde as a base
• IKEA worked with chemical suppliers to limit formaldehyde in their
products that IKEA used through it’s suppliers
6
Issues in a Global Market: Bonded Labor
• Bonded labor: adults and children working in factories to work off
debts.
• The debts were transferred from the parents to the children.
• Due to the low wages and the high interest rates on the debt some
children never worked off the debt and passed it to their children.
• In 1976 the Bonded Labour System Act was passed to reinforce the
original Pledging of Labour Act of 1933.
• Lack of enforcement in the source countries is preventing IKEA
from stopping this from happening in their supplier’s factories
7
How IKEA deals with ethical dilemmas
• Switching from Beech to recycled yogurt cups in
their OLGA chair line to save natural resources.
• Maintained communications with environmental
and conservation groups like World Wide Fund for
Nature (WWF) and Greenpeace.
8
Positives
• Competitive pricing for the masses
• Supply chain monitoring
• Keeping simplicity in their business model to make effective
“common sense” business decisions.
• Quick to address adverse situations
• Keeping leadership in touch with the front line employee
experience
• Purchases supplier’s off season capacity for product manufacturing
9
Negatives
• Liberal use of outsourcing of process completion and product
manufacturing
• Uses a 3rd party company to handle their QA for their products
exclusively
• Not affiliated with organizations, like Rugmark, for supply chain
monitoring
• Maintaining relationships with suppliers that violate the terms of
their contracts
10
Room for improvement
• Incorporate a blended in-house and outsource solution for process
completion and product manufacturing
• Have internal staff to handle the QA of their products in
conjunction with 3rd party companies tasked to do the same.
• Should join organizations, like Rugmark, that are dedicated to
socially conscience business practices.
• Review contract compliance and take appropriate actions for
remedies
11
Conclusion
• IKEA should enforce the terms of their contracts with their
suppliers and monitor their suppliers for any sign of breach.
• Maintain vigilant monitoring efforts over their suppliers and
distributors to make sure legal and ethical issues are noticed and
quickly addressed.
12
REFERENCE
• Harvard Business School: IKEA’s Global Sourcing Challenge: Indian
Rugs and Child Labor (#9-906-414)
13

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Class project ikea’s challenges in global markets and child labor

  • 1. IKEA’s Challenges in Global Markets and Child Labor Charles James. Alicia Stevenson, Sheila Smith Law/531 July 22, 2013 Lisa Smith 1
  • 2. What is IKEA? • Started by Ingvar Kamprad while living on Elmtaryd farm in Agunnaryd Sweden when he was 17 • The name IKEA means: Ingvar Kamprad Elmtaryd Agunnaryd • In 1953 IKEA started selling affordable, consumer assembled, furniture 2
  • 3. Corporate Profile • Cost consciousness and prohibition of wasting of resources • Sells well designed, functional home furnishings products at low prices for a larger audience of consumers • World’s largest specialized furniture retailer • Has stores in 17 countries • Has relationships with 2300 suppliers in 70 countries • Sources around 11,200 products • Has 24 trading service offices in 19 countries tasked with monitoring production, testing product ideas, price negotiation, and quality assurance (QA) • Won’t accept any timber, veneer, plywood or layer-glued wood from intact natural forests or high conservation forests. 3
  • 4. IKEA’s Mission: Creating a better life for the many people Ingvar Kamprad’s business philosophy centered around using simple business processes, discount suppliers, and “common sense” approaches to decision making. 4
  • 5. Issues in a Global Market: Child Labor • IKEA relies on suppliers for all their products. • German TV station ran story on child labor used to make Indian rugs sold in IKEA stores. • IKEA’s contract with their rug supplier had a clause that the contract could be cancelled if child labor was being used in the manufacture of the rugs. • IKEA hired a third party company to provide monitoring and inspection services in the area of child labor used by the suppliers. • IKEA was asked to sign up to a partnership that certified products as not being created by child labor (Rugmark). 5
  • 6. Issues in a Global Market: International Law • IKEA selling the “Billy” line of shelves in Germany • German law sets limits on formaldehyde emissions from consumer products • A German TV station broadcasted a news story on IKEA bookcases emitting formaldehyde fumes • IKEA quickly enacted strict requirements on glues that used formaldehyde as a base • IKEA worked with chemical suppliers to limit formaldehyde in their products that IKEA used through it’s suppliers 6
  • 7. Issues in a Global Market: Bonded Labor • Bonded labor: adults and children working in factories to work off debts. • The debts were transferred from the parents to the children. • Due to the low wages and the high interest rates on the debt some children never worked off the debt and passed it to their children. • In 1976 the Bonded Labour System Act was passed to reinforce the original Pledging of Labour Act of 1933. • Lack of enforcement in the source countries is preventing IKEA from stopping this from happening in their supplier’s factories 7
  • 8. How IKEA deals with ethical dilemmas • Switching from Beech to recycled yogurt cups in their OLGA chair line to save natural resources. • Maintained communications with environmental and conservation groups like World Wide Fund for Nature (WWF) and Greenpeace. 8
  • 9. Positives • Competitive pricing for the masses • Supply chain monitoring • Keeping simplicity in their business model to make effective “common sense” business decisions. • Quick to address adverse situations • Keeping leadership in touch with the front line employee experience • Purchases supplier’s off season capacity for product manufacturing 9
  • 10. Negatives • Liberal use of outsourcing of process completion and product manufacturing • Uses a 3rd party company to handle their QA for their products exclusively • Not affiliated with organizations, like Rugmark, for supply chain monitoring • Maintaining relationships with suppliers that violate the terms of their contracts 10
  • 11. Room for improvement • Incorporate a blended in-house and outsource solution for process completion and product manufacturing • Have internal staff to handle the QA of their products in conjunction with 3rd party companies tasked to do the same. • Should join organizations, like Rugmark, that are dedicated to socially conscience business practices. • Review contract compliance and take appropriate actions for remedies 11
  • 12. Conclusion • IKEA should enforce the terms of their contracts with their suppliers and monitor their suppliers for any sign of breach. • Maintain vigilant monitoring efforts over their suppliers and distributors to make sure legal and ethical issues are noticed and quickly addressed. 12
  • 13. REFERENCE • Harvard Business School: IKEA’s Global Sourcing Challenge: Indian Rugs and Child Labor (#9-906-414) 13