This document provides a summary of Cisco's small business solutions, which are designed to help small businesses connect to the world through networking, secure their business, and enable communication and collaboration. It outlines Cisco's SmartDesign best practices and solutions for network foundations, wireless LANs, IP video surveillance, storage, and voice that integrate technologies to automate operations and lower costs. The solutions are meant to simplify networking and provide essential business tools and services.

1. October 2010
Solutions Guide

2. Solutions Guide
Table of Contents
n Small Business Advantages 3
n Small Businesses Solutions 4
n SMART Designs 6
n Network Foundation SmartDesigns 11
Solution Overview 13
Solution Features 13
Small Business Pro Foundation 14
Secure Network Foundation 14
Secure Network Foundation (Advanced Deployment — Integrated Design) 14
Secure Network Foundation (Advanced Deployment — Hybrid Design) 14
n Wireless LAN SmartDesign 15
n IP Video Surveillance Solution 16
n Smart Storage SmartDesign 17
n Voice SmartDesigns 19
Solution Overview 19
Solution Features 20
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 2

3. Solutions Guide
Small Business Advantages
Your Simplified Path to Greater Profitability.
Cisco’s Small Business Advantage provides a breadth
of products and services specifically designed for
your customers’ needs — and the sales incentives
that reward and extend your efforts.
• Cisco Small Business products deliver the
basic, reliable connectivity right out of the
box. Embedded URL: www.cisco.com/go/
smallbusiness
• Cisco SMART Designs establish the technical
foundation and offer valuable network deployment
best practices, helping you grow a profitable
Cisco practice and deliver a superior end-user
• Cisco Small Business Programs and Promotions
experience.
help you gain business and reap rewards for your
• Cisco offers multiple levels of services and sales of Cisco Small Business products.
support to help keep your customer network —
• Cisco Partner Development Funds (PDF) is
and their business running smoothly, with access
designed to increase your profitability as you
to technical assistance when you need it.
build and expand your Cisco Small Business
- The Cisco Small Business Support practice. Embedded URL: http://www.cisco.com/
Community provides a collaborative space web/partners/pr11/incentive/pdf.html
where you can gather and share knowledge
• Cisco Capital helps Small Business customers
with other customers, partners, and Cisco
to acquire Cisco technology with minimal impact
about small business networking and
on cash liquidity and credit lines. Embedded URL:
communications products. Embedded URL:
http://www.cisco.com/web/ordering/ciscocapital/
https://supportforums.cisco.com/community/
index.html
netpro/small-business
- The Cisco Small Business Support Center
is a call center specifically designed for
small businesses. The Small Business Support
Center provides customers and partners with fast A vast majority of
access to technical assistance and expertise. partners indicated that
Embedded URL: http://www.cisco.com/en/US/ SmartDesigns are an
support/tsd_cisco_small_business_support_ “exact match” or a
center_contacts.html
“very close” match
- The Cisco Smart Services include Cisco to the network solution
SMARTnet, Cisco Smart Care, and Cisco their customers needed.
Smart Foundation, offers a variety of responsive,
proactive support options to complement your
support capabilities.
Embedded URL: http://www.cisco.com/en/US/
products/ps7343/serv_group_home.html
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 3

4. Solutions Guide
Small Business Solutions
Providing access to essential business tools.
Delivering customer service. Extending supply-chain.
Today’s Internet-based economy often demands Implementing these best practices will result in a
around-the-clock business availability and simpler, systems-centric approach to networking
customer service. Employees need to share that automates operations and lowers the total cost
information and communicate with the business of ownership (TCO) for small businesses.
systems that hold the
company’s vital data.
Collaboration and
communications must
be fast and efficient,
whether employees
are at the main office,
traveling, or working from
remote locations.
A network is critical to
connect all the network
devices and to support
dissimilar applications,
protocols, and services
while efficiently moving
data among people
and business systems.
It must also be smart
enough to automatically
fend off disruptive
security incidents and
to adjust to changing traffic loads to maintain Cisco Small Business Solutions enable customers
consistent application performance. to Connect to the World, Secure My Business and
Communicate and Collaborate — with a portfolio
Because networks have so many multidimensional
of SmartDesigns to help deliver all the benefits of
functions, it is no longer practical or economically
Cisco’s small business products and technologies.
feasible to construct them by stringing together a
Embedded URL: www.cisco.com/go/smallbusiness
large number of standalone components that are
managed separately and have little or no awareness
of one another. Rather, today’s networks require
a significant level of technology and management
integration to function optimally and securely.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 4

5. Solutions Guide Small Business Solutions
Small Business Solutions Overview
Smart Business
Network Wireless IP Video Network Unified
Communications
Foundation LAN Surveillance Storage Communications
Systems
Connect to the World
Connect network devices, servers, and business
applications with Fast Ethernet and Gigabit Ethernet X
connections
Connecting the main and remote offices via
dedicated links or leveraging Internet access X
technology
Block undesired network activity and allowing
business-critical application traffic to flow X
Extend network access to mobile employees and
authorized guests in the office X
Secure My Business
Extend network access to mobile employees and
authorized guests using encrypted tunnels across X
the Internet
Minimize the effects of costly intrusions by
accurately identifying, classifying, and stopping X
malicious network traffic
Block spyware and unwanted Internet content X
Monitor business operations and managing multiple
sites from a central location X
Provide a centralized location for storing and
sharing critical information X
Communicate and Collaborate
Provide secure and cost-effective voice over IP X X
(VoIP) connections for employees
Provide advanced communications capabilities
including call processing, voicemail, automated X X
attendant, and conferencing functions
Bring people together through online tools, IP video
or audio conference X X
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 5

6. Solutions Guide
SMART Designs
The network. Without the guesswork.
S implified
Cisco SmartDesigns are a portfolio of proven and
validated network solutions, optimized to meet the
needs of small businesses. They incorporate a
best-in-class network foundation and advanced
technologies — so Cisco partners don’t have to start
network design and implementation
from scratch every time for each new opportunity.
guides targeted at the SMB market,
Instead, they enable partners to effectively leverage
for successful and replicable
a proven architecture that’s based on best practices
deployments.
and designed to grow with customers’ needs.
M odular
Then, if required, partners can focus on customizing
the solution and deploying the perfect advanced
technologies and applications to address the unique
business needs for the specific customer. The great
part is, the newly designed network is ready to
accommodate additional advanced technologies framework supports incremental
without a complete overhaul of the network products and technologies while
foundation. Using SmartDesigns unlocks significant preserving the initial investments.
value for partners’ business operations.
• Frees-up partners to put their time, focus and
energy on what matters most to their customers.
• Allows them to build an effective practice with
opportunities for new revenue streams.
A daptive designs allow you to use as-is
or customize for more complex
• Complements in-house training, knowledge base
scenarios and additional value-add.
and process development.
R ole-based
• Enables greater profit margins through
augmented efficiency and faster revenue
realization.
• Above all, helps establish greater level of
understanding, trust and cooperation between documentation that is targeted for
the Cisco partners and the small business different functions — from pre-sales
customers. support, to maintenance.
T rusted
network deployment designed
and recommended by Cisco.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 6

7. Solutions Guide Cisco Small Business Solutions
SMART Designs
The Layered Approach STEP 3: With the foundation and advanced
technologies in place, partners can focus on
Today, thousands of partners use SmartDesigns implementing the precise applications that will help
globally. In a recent partner survey, the vast majority customers meet their biggest business challenges.
indicated these designs to be an “exact match” This is potentially an area of great mutual success,
or a “very close” match to the network solution their and offers the opportunity for even greater profit for
customers needed. SmartDesigns have helped partners in incremental business. With SmartDesigns,
simplify the installation process, minimized outages everybody wins.
and reduced the complexities of ongoing
maintenance. What’s more, Cisco partners have found
standardized network designs and implementation
to be an essential stepping-stone to a successful
managed services approach.
SmartDesigns are implemented in three basic
layers, or steps.
STEP 1: The foundation design is chosen that best
fits the customer needs. This is a best-practices
architecture that is tested and ready to go — saving
Cisco partners the headache of having to custom-
build every time. Having a flexible foundation in place
frees up partner’s schedule, and resources, to explore
new revenue streams and opportunities with advanced
technologies and applications (see outer layers).
STEP 2: Advanced technologies are then added,
such as Wireless, Video, Storage and Unified
Communications — all of which work easily with the
foundation network. Because it’s all Cisco technology,
there’s one vendor, one approach and no surprises.
In addition, all the benefits of Cisco products are
made available when customers are ready to add
on. All of which results in a greater return on the A vast majority of
initial investment for small business customers. partners indicated that
SmartDesigns are an
“exact match” or a
“very close” match
to the network solution
their customers needed.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 7

8. Solutions Guide SMART Designs
Business Locations
Each small business is unique. However, they share Main Office is the primary location, providing most
significant common attributes for their network of the shared data resources,
needs. A flexible SmartDesigns framework supports such as file servers, databases,
users whether distributed among multiple business business servers, web servers,
locations or located in a single office. A typical and e-mail servers, as well as
network may start with a single-office deployment centralized networking resources,
and simple services such as employee connectivity such as VPN (Virtual Private
and resource sharing over a LAN with basic Internet Network) gateway, Call control
access. Later, the implementation may be enhanced capabilities. Typically, if a small business has a
to support mobile workers, branch offices, or single location that location is the main office.
home offices. This modular approach lets a small
business start with the basic functionality required,
while providing the flexibility to grow in size and Remote Offices are typically connected to the
functionality as business requirements increase. main office by a dedicated VPN
over a leased line or a broadband
internet connection. Many of the
remote offices have the same set
up as the main office, albeit at a
smaller scale.
Home Offices are employees’ residential network
connecting to the main office
using remote access technology.
In addition to the router, a home
office network may include
other network devices, such as
switches.
Mobile Workers are employees or authorized
partners who need to securely
access the main office. Mobile
workers may use any available
3G/4G network or public/private
hotspots offering Internet access,
such as airports, hotels, coffee
shops, or in a private residence.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 8

9. Solutions Guide SMART Designs
Documentation Structure Partner documentation
The following documents outline a comprehensive The partner documentation is created to help the
view of the design concepts and the portfolio partners propose, design and implement a validated
of products specifically designed for the small design for the small business customers. They are
business networks. segmented to be role based to facilitate effective
resource alignment with partners’ organization.
• Small Business Network Primer — Provides the
basic overview of various attributes in computer • Overview Presentation — The overview
networking - particularly the type of networks presentation outlines the important considerations
that are most useful for small businesses. for the deployment.
• Small Business Product Guide — Provides a • Solution Bill of Materials — The bill of materials
broad, high-level overview of Cisco products to used for the design.
help Cisco partners, resellers, and distributors
position the appropriate products for the small • Design Guide — The design guide provides a
business customers. comprehensive look into the design, explaining
the design considerations for the solution.
In addition, each Cisco SmartDesign is structured
as a set of documentation to be used by both the • Implementation Guide — Provides step-by-
partners and small business customers. These step guidance for partners to deploy the solution
documents include: including the actual component configurations.
• Application Notes — Application notes are
Customer Documentation addendums to the design, adding more features
and functionalities.
The customer documentations are intended
to be used by partners as leave behind for the • Smart Tips — Provide ideas on deriving further
customers. These documents help customers value from the deployed solutions — as
better understand the proposed solutions and the applicable.
type of experience their employees can expect
The combined set of documents empowers
from the solution.
partners with the right type of information to help
• Solution Profiles — The solution profiles provide articulate the proposed solution to the customers
the customer with an understanding as to how followed by the delivery of superior end-user
the solution will benefit their business. experience.
• End User Documentation — The end user
documentation targets a particular employee In Summary
position in a business showing the experience SmartDesigns are:
they should expect from the solution — as
applicable. • Simple to maintain. Because SmartDesigns
begin with a foundation grounded in best
practices, customers are far less likely to
experience minor problems demanding partner
support — reducing costs and achieving greater
customer satisfaction.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 9

10. Solutions Guide SMART Designs
• The right long-term solution. Often, small • More profitable for partners. A majority of
businesses create patchwork technology surveyed partners foresee SmartDesigns as
solutions for the short term. Over time, this can helping generate incremental business for
result in an unwieldy multivendor network that’s their organization. To date, many have already
difficult to manage and upgrade, increasing achieved significant savings when using
operations costs and canceling out short-term SmartDesigns. Increased profitability is gained
savings. SmartDesigns help partners deliver a from the start with improved quote accuracy
successful, comprehensive solution for the long and reduced installation time — helping increase
haul, and act as a trusted technology adviser for deal size and sales of comprehensive long-term
the future. solutions.
• More accurate. SmartDesigns are tested and • Free for Cisco partners. Not only is Cisco the
documented to help ensure accuracy in design only company that offers this kind of guidance,
and implementation, minimizing risk and making but we provide SmartDesigns to our partners
partners more effective. free of charge. In fact, they are incorporated
into partner certification, training and support
procedures across Cisco’s comprehensive line
of small business products.
• Able to satisfy a range of business needs
and price points. From the cost-effective
Cisco Small Business products,
priced competitively but able
to grow with customers’
needs, to Cisco’s traditional
product family for more
demanding business needs,
they offer choices that uniquely
meet any need or budget.
All SmartDesign solutions can
be accessed by partners at
www.cisco.com/go/partner/
smartdesigns.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 10

11. Solutions Guide
Network Foundation
SmartDesigns
Connect network devices. Provide secure access to business
applications and resources.
Solution Overview
The Cisco® Network Foundation solutions consist
of switching, routing, and security devices in
multiple validated and tested configurations. These A vast majority of
configurations offer increasing levels of capabilities, partners indicated that
ranging from ones that address only the smallest SmartDesigns are an
networking need to full-function networks with
“exact match” or a
integrated voice and video capability.
“very close” match
The network devices and advanced features
to the network solution
such as security, quality of service (QoS), and
high availability are designed to work together
their customers needed.
to deliver powerful, integrated solutions that
are easy to install and manage. Consistent
hardware, commonly used default settings, and
device management enable faster, “plug-and-
play” deployment, delivering added value and
predictability. Together, they form a solid foundation
that can be effectively augmented
as the communications needs of
the business evolve.
The business requirements and
layered network functionalities
supported by the Network
Foundation SmartDesigns are
summarized in the table below.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 11

12. Solutions Guide Network Foundation SmartDesigns
Network Foundation SmartDesigns Overview
Secure Network
Small Secure Foundation -
Business Pro Network Advanced Deployment
Foundation Foundation Integrated Hybrid
Design Design
Business Requirements
Up to 100 Up to 100 Up to 250 Up to 250
Number of users
Number of locations Up to 5 Up to 5 Up to 20 Up to 20
Tap into Cisco's technical expertise through Cisco Small Business Support
Center and the Cisco Small Business Support Community. X
Cisco Small Business Pro products X
Support from Cisco Small Business Technical Assistance Center (TAC),
hardware advance-replacement, and bug fixes X X X
Cisco ISR and Catalyst 2960 switches X X X
Cisco ISR and Catalyst 3560/3750/4500 switches X X
Cisco ASA 5500 Series Adaptive Security Appliances X
Network Functionalities and Capabilities
A wide range of WAN connectivity options integrated in the router — xDSL, ISDN, X X X
xDSL/ISDN, Fast Ethernet, Gigabit Ethernet, 3G, G.SHDSL, T1/E1, T3/E3
More granular range of features to prevent/mitigate the effects of attacks from
the Internet and Intranet X X X
Dynamic routing protocols, such as RIP v2, OSPF, EIGRP, etc., to quickly route
traffic via alternate paths
Optional X X
High availability with dual WAN links Optional X X
Layer 3 switching (IP switching at the hardware level) for better performance
and route convergence X X
High availability at the component and interface level in both LAN and WAN X X
Performance and scalability Low Medium High High
SmartDesigns
ensure greater
accuracy in design
and implementation —
making operations
more profitable.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 12

13. Solutions Guide Network Foundation SmartDesigns
Solution Features
The guidelines described in the Network Foundation Foundation is capable of supporting advanced
SmartDesigns are intended to help Cisco Partners capabilities such as wireless LAN, Unified
efficiently design and implement a secure networking Communications, IP-based video surveillance, and
infrastructure using a wide range of Cisco switches, Smart Storage as the need arises.
routers, and security devices. The Cisco Network
Network Foundation Solution Features
Secure Network Foundation
Small Secure
- Advanced Deployment
Business Pro Network
Foundation Foundation Integrated Hybrid
Design Design
Layered network architecture for the Local Area Network X X X X
Separate VLANs for data and voice devices, internal servers, and publicly
accessible servers X X X X
QoS on the LAN interfaces to manage packet loss, delay, and jitter for the <4 traffic
required traffic classes classes X X X
Firewall and inter-zone policy to inspect, allow and drop data packets X X X X
IPSec site-to-site VPN tunnels between the remote offices and the main office X X Optional Optional
IPSEC and SSL VPN tunnels for remote employees and authorized visitors X X X X
Integrated and standalone wireless access points to extend the wired network WLAN 2.0 WLAN 2.0 WLAN 2.0
to mobile workers in the workplace X Smart Design Smart Design Smart Design
Multiple data VLANs and multiple voice VLANs Optional X X
Dynamic routing protocols, such as RIP v2, OSPF, EIGRP, etc., to quickly route
traffic via alternate paths
Optional X X
Hierarchical QoS on WAN interfaces and WRED for TCP congestion
management X X X
DMVPN centralized architecture to provide easier implementation and
management of VPN and users X X
Inter-subnet roaming for WLAN devices X X
Layer 3 switching (IP switching at the hardware level) for better performance
and route convergence X X
High availability with redundant WAN routers X X
High availability with redundant aggregation switch X X
High availability with fast recovery from router, switch or ASA failure X X
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 13

14. Solutions Guide Network Foundation SmartDesigns
Cisco Small Business Pro The Cisco Catalyst family of fixed-configuration,
standalone Ethernet switches support enhanced
Foundation 1.1
switching services, IP communications, and
Embedded URL: http://www.cisco.com/web/go/ wireless networking for small businesses. These
smartdesigns/sbpf switches provide the performance, availability, and
manageability that modern office environments
The Cisco Small Business Pro Foundation 1.1 demand, as well as the intelligence to support
Smart Design is intended to help Cisco Partners state-of-the-art business applications and
efficiently design and implement basic secure security services.
networking infrastructure using Cisco ESW 500
Series switches and Cisco SA 500 Security Cisco Integrated Services Routers (ISRs) deliver a
Appliances. This network is also capable of superior customer experience that can transform the
supporting advanced capabilities such as wireless workplace with a broad set of integrated services,
LAN, Unified Communications, IP-based video rich-media support, and operational excellence.
surveillance, and Smart Storage as the need arises. Additionally, a new Cisco IOS Software Universal
image and Services Ready Engine module enable you
The Cisco ESW 500 Series switches provide a to decouple the deployment of hardware and software,
foundation for data, voice, video, and wireless providing a stable technology foundation that can
networking solution for small businesses. These quickly adapt to evolving network requirements.
switches are cost-effective, easy to use, and
deliver the performance and reliability needed
by small businesses. Cisco Secure Network Foundation
2.0 for Advanced Deployment
Cisco SA 500 Series Security Appliances are all-
in-one security solutions providing secure Internet, (Integrated Design)
wireless, site-to-site, and remote access with The Cisco Secure Network Foundation 2.0 for
firewall, email, and web security capabilities to Advanced Deployment (Integrated Design) Smart
protect your business while improving employee Design provides support for enhanced and advanced
productivity. features using Cisco Catalyst Switches and Cisco
The Cisco AP 541N Wireless Access Point is a Integrated Services Routers (ISR) products.
versatile, high-performance wireless solution that
can be used as a standalone access point in small Cisco Secure Network Foundation
wireless environments or deployed as part of a
2.0 for Advanced Deployment
larger data and communications network.
(Hybrid Design)
Cisco Secure Network The Cisco Secure Network Foundation 2.0 for
Advanced Deployment (Hybrid Design) SmartDesign
Foundation 2.6
provides support for the implementation of Cisco
Embedded URL: www.cisco.com/go/partner/ ASA 5500 Series Adaptive Security Appliance as
smartdesigns/snf the EasyVPN and SSL VPN gateway to improve the
WAN router performance.
The Cisco Secure Network Foundation 2.6
SmartDesign offers an expanded range of scalability, The Cisco ASA 5500 Series Adaptive Security
capacity, and feature set, thus enabling the support Appliances combine best-in-class security and
of future network growth and requirements than VPN services with an innovative, extensible services
those provided in the Cisco Small Business architecture. These appliances provide proactive
Foundation. In addition, it also offers a wider range threat defense that stops attacks before they
of WAN connectivity options integrated in the router spread through the network. They also control
— xDSL, ISDN, xDSL/ISDN, Fast Ethernet, Gigabit network activity and application traffic, and deliver
Ethernet, 3G, G.SHDSL, T1/E1, T3/E3. flexible VPN connectivity.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 14

15. Solutions Guide
Wireless LAN SmartDesign
Extending network access to mobile employees and authorized
guests in the workplace.
Solution Overview Solution Features
The success of a business depends on the ability The Wireless LAN 2.0 SmartDesign relies on the
of the employees to stay connected to business Cisco Secure Network Foundation or a similarly
resources and customers, and to work productively architected network to provide the following
throughout the business locations. Wireless networks capabilities:
provide greater mobility and flexibility to employees
• LAN to connect data and voice endpoints
and also support partners and guests at the
business sites. • WAN to provide connectivity to the Internet
Cisco Wireless LAN solution is a versatile, high- • Security policy to authenticate mobile employees
performance solution that supports many wireless and authorized partners
applications, including mobile data, voice over
wireless LAN, wireless video monitoring, and highly • Quality of service (QoS) to help ensure high-
secure guest access. It includes the standalone quality real-time traffic such as voice and video
wireless access points (APs) as well as the integrated
The Wireless LAN 2.0 SmartDesign covers the
wireless APs of the Cisco routers. Designed to
following network functionalities and capabilities in
integrate with the Cisco Secure Network Foundation,
great details:
the Cisco Wireless LAN solution is easy to install,
configure, and support. • DHCP services for WLAN devices, such as
wireless laptop computers and IP phones
The Cisco Wireless LAN solutions enable greater
employees, partners and guest mobility and • Separate VLANs for data (from and to PCs
productivity by: connected by a wireless link), voice traffic (from
and to wireless phones), guest access, and AP
• Provide a fast, transparent extension of the wired
management to enable enforcement of network
network by offering expanded wireless range and
security policy
coverage areas
• Improve wireless throughput by using multiple
• Enable secure access to business resources from
APs and enable layer 2 roaming
wherever employees can work most effectively
within the proximity of the business locations • Encryption as a first line of defense with WEP,
WPA, and WPA2.
• Provide highly secure guest access solution for
authorized visitors get online without impacting • Quality of service (QoS) by selecting, marking
the security of internal business resources nor and prioritizing voice traffic
impeding the performance of the business
applications
• Provide easy to use web-based configuration Cisco Wireless LAN Solution
tools to set-up, install, and manage the wireless Components
solution without the need of a highly trained
networking staff The Cisco Wireless LAN Smart Design helps Cisco
Partners efficiently design and implement wireless
• Simplify the configuration and management LAN using Cisco Aironet® 1130AG Access Point,
of access points in grouping them as a single Cisco Aironet 1240AG Access Point, and Cisco
wireless network, rather than as a collection 2100 Series Wireless LAN Controllers.
of individual devices
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 15

16. Solutions Guide
IP Video Surveillance
Solution
Monitoring and protecting business assets.
Solution Overview Solution Features
Cisco Small Business IP Video Surveillance solution The IP Video Surveillance solution leverages the
is a simple and cost-effective solution to guard Cisco Network Foundation or a similarly architected
against theft, vandalism, accidents, and unlawful network to provide the following capabilities:
building access in comparison to the traditional
• LAN or WLAN to connect video camera
tape-based closed circuit TV (CCTV) approach.
Authorized users can view and control video cameras • WAN to provide connectivity to the Internet
anywhere from the Internet or 3G-capable mobile
phones. Alerts can be set up to trigger e-mail and • Security policy to authenticate remote employees
instant messages, activating lights, locks and siren,
• Quality of service (QoS) to help ensure high-
as well as FTP.
quality video traffic
The Cisco IP Video Surveillance solutions enable
The IP Video Surveillance solution supports the
greater employees, partners and guest mobility and
following features:
productivity by:
• Centralized management and monitoring of
• Provide a fast, transparent extension of the wired
up to 64 cameras
network by offering expanded wireless range and
coverage areas • VLANs for IP video cameras
• Enable secure access to business resources from • SSID and WPA/WPA2 encryption for security
wherever employees can work most effectively purposes
within the proximity of the business locations
• Video compression technology (MPEG-4 and
• Provide highly secure guest access solution for MJPEG) to provide efficient data transmission
authorized visitors get online without impacting and storage
the security of internal business resources nor
• Remote access to video cameras, VPN clients
impeding the performance of the business
and HTTP GUI with different level of privileges
applications
• Provide easy to use web-based configuration
tools to set-up, install, and manage the wireless
solution without the need of a highly trained
networking staff
• Simplify the configuration and management
of access points in grouping them as a single
wireless network, rather than as a collection
of individual devices
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 16

17. Solutions Guide
Smart Storage SmartDesign
Protect and secure access to business data.
Solution Overview
Small businesses are facing increasing growth of • Provides a reliable, secure, and scalable network
electronic information in the form of emails, voice storage solution
mails, customer information, legal agreements,
• Supports different operating system environments,
video feeds from the security cameras — just to
including Windows, Macintosh, and Linux/Unix
name a few. Protecting this data is important for
business continuity, as well as to meet any • Simplifies deployment and management by
regulatory requirements. leveraging Web GUI and other tools
Cisco Smart Storage SmartDesign help with • Implements the appropriate disk array type to
positioning, planning and deploying storage solutions balance the needs for performance, capacity
tailored for small businesses, supported by the and fault tolerance
Cisco Secure Network Foundation and Cisco Smart
Business Communications System solutions. The • Provides efficient local backup and remote
Cisco Smart Storage Smart Design Guide addresses replication to enable business continuity
the following:
• Supports expansion and migration disruption
• Integrates Smart Storage devices into a
• Provides user data backup methods and a rich
Cisco network
set of applications on top of the storage solution
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 17

18. Solutions Guide Smart Storage SmartDesign
Solution Features Cisco Smart Storage Solution
The Cisco Smart Storage solution leverages the Components
Cisco Network Foundation, or a similarly architected Cisco NSS 300 Series Smart Storage is a series
network, to provide the following capabilities: of 2-bay, 4-bay, and 6-bay desktop devices that
• High speed LAN connections for Smart Storage combine best-in-class performance with affordability
connectivity and ease of use. NSS 300 series devices are easy
to set up, configure, and manage, with a simple,
• WAN to provide connectivity to the Internet browser-based interface that helps save time.
• Security policy to authenticate remote employees
and authorized partners
• Quality of service (QoS) to help ensure high-
quality video traffic
The flowing topics are discussed in the Cisco Smart Storage SmartDesign:
Operating
Network Storage Backup and
System Storage Setup Storage Security Applications
Infrastructure Management Recovery
Environments
Layer 2 Microsoft RAID Web-gui Access Control Local backup User data backup
connectivity Windows configurations and restore
Workgroups (RAID0/1/5/6)
Multi-layer Microsoft Volumes and Smart Storage Data encryption Remote backup Download station,
switching Windows Active shares discovery tool multimedia station,
Directory iTune service
VLAN architecture Apple Filing Users and user Setup wizard Network access Remote replication Web services
Protocol (AFP) groups filtering by (MySQL,
IP-address WordPress)
IP-addressing NFS services RAID capacity SMTP and SMS Network access Storage recovery Syslog server
(UNIX/Linux) expansion alerts protection
Link redundancy RAID level SNMP traps RADIUS server
(load balancing and migration
fault tolerance)
Demilitarized Zone Local system log Video Surveillance
(DMZ) integration
Jumbo frames Remote syslog
server
Quality of Service Energy saving
(QoS) features
Virtual Private
Network (VPN)
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 18

19. Solutions Guide
Voice SmartDesigns
Connecting people. Taking productivity to the next level.
Solution Overview Solution Features
The Cisco voice solutions provide a robust set The guidelines described in the voice SmartDesigns
of telephony features to increase collaboration, are intended to help Cisco partners efficiently design
productivity, and customer service for small business and implement a Cisco voice solution capable of
customers. The Cisco voice solutions include three supporting up to 250 voice users. The phased
different types of Unified Communications systems approach enable partners to quickly implement the
addressing differing set of business requirements. basic functionalities: local call processing, integrated
These voice SmartDesigns provide many different messaging, and voice gateway services and evolve
options including: to a more sophisticated network as business
requirements dictate.
• Flexible deployment options
The Cisco voice SmartDesigns leverages the Cisco
• Leverage the existing Internet connection
Foundation or a similarly architected network to
to interconnect multiple Cisco Unified
provide the following capabilities:
Communications systems between the offices
• LAN to connect data and voice endpoints
• Enabling remote workers to work remotely as
though they were in the office, placing and • WAN to provide connectivity to the Internet
receiving calls and sharing data
• Quality of service (QoS) to help ensure high-
• Facilitating online collaboration and information quality real-time traffic such as voice and video
sharing between employees, business partners
• Network security to help ensure protection of
and customers
sensitive content in communications
• Loosening the anchor to the desk by allowing
• Remote access virtual private network (VPN) to
business calls to be seamlessly routed to both
provide secure connectivity to remote workers
business and personal phones, and supported
a single voicemail system The business requirements and layered voice
features supported by different Cisco Voice Smart
Designs are summarized in the table below.
A vast majority of
partners indicated that
SmartDesigns are an
“exact match” or a
“very close” match
to the network solution
their customers needed.
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 19

20. Solutions Guide Voice SmartDesigns
Cisco Voice SmartDesigns Overview
Smart Business UC Communications Manager UC Communications Manager
Communications Systems Express (CME) Business Edition (CMBE)
Products UC500 Series Cisco ISR and Cisco SME Cisco ISR and Cisco CMBE
Number of locations Up to 5 Up to 20 Up to 20
Number of phones Up to 100 Up to 250 Up to 250
Voice Mail Included Included
Included
(with specific bundles)
Redundancy Optional Optional
Solution Components
The Cisco Unified Communications 500 Series is data solution integrated into Cisco Integrated
an affordable unified communications appliance Services Routers. It integrates voice, video, and
that provides voice, data, voicemail, automated wireless capabilities on a single platform, eliminating
attendant, video, security, and wireless capabilities the need to deploy different servers for each
while integrating with existing desktop applications application. And it has an intuitive management
such as calendar, email, and CRM programs. This interface for easy, quick moves, adds, or changes.
easy-to-manage platform supports up to 104 IP
phones and voice mailboxes and provides flexible Cisco Unified Communications Manager Business
deployment options based on your needs, with Edition is an easy-to-manage solution that integrates
a wide array of IP phones, PSTN interfaces, and the benefits of media processing (for voice and
Internet connectivity options. video calling and mobility) and unified messaging on
a single appliance. Consolidating these applications
Cisco Unified Communications Manager Express on a single server creates a cost-effective solution
gives small businesses and branch offices the that is simple to set up, manage, and use, thereby
same unified communications capabilities as larger providing a smooth migration from older, outdated
businesses, to improve productivity and enhance telephony systems to unified communications.
global competitiveness. This solution provides
full-featured call processing capabilities for Cisco
Unified IP Phones as part of a converged voice and
© 2010 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. 20