Established in 1988, DataVox offers businesses advanced technology solutions and services. With over 140 employees and 7,000 customers, DataVox generates annual sales in excess of $44 million. DataVox provides a wide range of IT services including IP telephony, networking, data storage, security, and video conferencing to help businesses realize their full communications potential.
Established in 1988, DataVox offers businesses the convenience of working with a single advanced technology partner to design, coordinate, implement, service and maintain all aspects of their communication, information technology and security systems.
Established in 1988, DataVox offers businesses the convenience of working with a single advanced technology partner to design, coordinate, implement, service and maintain all aspects of their communication, information technology and security systems.
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Giant Norwegian Retailer Cost-Effectively Unifies Service Monitoring while Improving and Expanding Services
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Coop Norge Handel Uses Nimsoft to Improve User Experience Across The EnterpriseCA Nimsoft
Giant Norwegian Retailer Cost-Effectively Unifies Service Monitoring while Improving and Expanding Services
Two years ago, due to anticipated rising demand, the IT organization took a long, hard look at its services delivery operations. During the investigation, Coop Norge Handel IT found that while network and server monitoring was adequate, application and services monitoring was woefully deficient.
Coop Norge Handel implemented Nimsoft Monitor throughout its organization to measure the delivery of critical business services end to end, from the core to the user. Nimsoft scored the highest among monitoring vendor offerings, with its winning combination of ease of use, comprehensive functionality, integration compatibility, and compelling price model.
For more case studies from Nimsoft, visit: http://www.nimsoft.com/customers/case-studies.html.
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1. Corporate Profile
DataVox: Advanced Technology Solution Provider Since 1988
D ATAV O X S U M M A R Y
Established in 1988, DataVox Established in 1988
offers businesses the
convenience of working with a 140 Employees; Over 7000 Customers
single advanced technology
partner to design, coordinate, Annual Sales in Excess of $44 Million
implement, service and
maintain all aspects of their Award-winning Customer Service Available
information technology 24 hours a day / 7 days a week
systems.
Ranked #1 by the Houston Business Journal as
the Largest Telephone Equipment and Systems
Company in Houston in Both 2010 and 2009
D ATAV O X S E R V I C E S
DataVox services include IP
telephony, structured cabling,
Recent DataVox Awards
at&t and tw telecom network
Two-Time Winner of Distinction, Better Business Bureau
services, custom computer
Four-Time Winner Houston Fast 100, Houston Business Journal
telephony integration software,
Two-Time Winner Cisco Partner of the Year
data network infrastructure,
Two-Time Winner Cisco Service Partner of the Year - South Region
server virtualization, data
Winner Cisco Capital Partner of the Year - South Region
storage solutions, digital
Winner of Multiple Cisco Customer Satisfaction Excellence Awards
signage, videoconferencing
systems, network security, Four-Time Winner Houston Small Business100 Award, Houston Business Journal
and IP video surveillance Winner Top 25 Privately-Owned Businesses, Houston Business Journal
solutions. Winner Cisco Global Premier Partner of the Year
Winner Ernst & Young’s Entrepreneur of the Year Award
D ATAV O X PA R T N E R DataVox Employee Certifications DataVox Cisco Specializations
CREDENTIALS 8 Cisco Certified Internetwork Experts (CCIE) Advanced Data Center Networking Infrastructure
15 Cisco Certified Professionals (CCVP/CCNP/CCSP/CCDP) Advanced Data Center Storage Networking
DataVox is proud to be a
20 Cisco Certified Associates (CCNA/CCDA) Advanced Unified Communications
Cisco Gold Partner,
11 Cisco Certified Sales Experts (CSE) Advanced Routing & Switching
Avaya Silver Partner,
18 Avaya Certified Specialists (ACS) Advanced Security
Microsoft Gold Partner, 2 Avaya Professional Design Specialist (APDS) Advanced Wireless LAN
VMware Partner, 15 Avaya Professional Sales Specialist (APSS) SMB Specialization
EMC Partner and 35 Avaya Product Authorized (PA & PAA) Authorized Digital Media Suite (DMS) Partner
NetApp Partner. 4 Microsoft Certified Systems Engineers (MCSE) Authorized Unified Meetingplace Partner
3 Microsoft Certified Specialized Professionals (MCSP) ATP- Data Center Unified Computing Partner
1 BICSI RCDD
www.datavox.net
2. DataVox Products and Services
DataVox Products and Services
IP Telephone Systems from Cisco and Avaya
• Cisco Gold Partner and Avaya Silver Partner.
C O N TA C T D ATAV O X DataVox can help your company realize its full communications potential with a customized Voice over Internet
Protocol system. Not only can converging traditional voice and data networks save our customers money, it
DataVox Offices: increases productivity and workflow for your organization.
2000 W. Sam Houston Pkwy S. Maintenance Contract Management, DataVox Service and Support
9th Floor • Cisco SMARTnet, Avaya Maintenance, 24/7 DataVox Customer Technical Support.
Houston, TX 77042 Rely on DataVox’s Services Team to manage all your Cisco SMARTnet contracts by quoting and consolidating
your existing contracts to one. Utilize DataVox’s 24/7 Technical Support and Service offers including pre-paid
Main: 713-881-5300 blocks of discounted service hours and Avaya Maintenance.
Customer Service: Structured Cabling
713-881-5353 • Voice / Data Cabling from DataVox.
DataVox’s RCDD’s assist in the design of complete end-to-end Structured Cabling solutions. We consider the
latest trends and best practices when determining which infrastructure to put in place to serve our customers’
For more information on any needs. Our certified in-house technicians and project managers work together to ensure a successful outcome.
of our products or services, • Data Center Design and Installation Services.
please call 713-881-7407, DataVox has a highly-qualified team of project managers, certified in-house technicians and RCDD’s devoted to
design and implement a reliable, flexible data center that will serve your company well for years to come. High
email sales@datavox.net, Density fiber solutions, pre-terminated copper & fiber solutions, power and cooling solutions are all areas in which
DataVox can assist.
or visit us on the Web at:
www.datavox.net
Data Center, Network Infrastructure, and Computing
• Cisco Servers, Switches, Routers, Wireless Networks, Firewalls, and Storage Area
Networks from EMC and NetApp.
DataVox is proud to be recognized by Cisco with advanced accreditations in Routing, Switching, Wireless,
Security, Data Center Networking, Data Center Storage and Unified Computing. DataVox is a Cisco Gold Partner
with 7 Cisco Certified Internetwork Experts (CCIE) on staff to service your account. DataVox compliments these
hardware solutions out with advanced software solutions from Microsoft and VMware to provide you with quick
access to the advanced technical expertise that network integration projects demand.
IP Video Surveillance Systems and Cameras
• IP Surveillance Systems from Genetec, Security Cameras by Axis.
Whether you are looking for a video surveillance system to remotely monitor property and facilities or an access
control solution to secure the safety of people and places, DataVox offers a wide portfolio of professional IP video
surveillance products to meet your needs.
S TAT E O F T E X A S D I R Network Security
V E N D O R I N F O R M AT I O N • Cisco Ironport and TrendMicro Solutions.
Lower your operating costs, shorten implementation times and reduce mitigating security threats. DataVox
DataVox is proud to be a State
provides a broad portfolio of Security Services that address all aspects of deploying, operating, and optimizing
of Texas DIR vendor for Cisco your network.
and Avaya networking Carrier Services
equipment and services. • at&t Solution Provider and tw telecom Authorized Partner.
Let DataVox coordinate implementation of your local, long distance, ethernet and private networking services
(MPLS) with competitive pricing, speedy order processing, and installation coordination.
Cisco DIR Information:
Videoconferencing
Contract #: DIR-SDD-1374
• Cisco-Tandberg Telepresence Systems.
Vendor #: 176-025-1479-000 Save time, money, and travel and fuel expenses with a video conferencing system! From desktop video phones
to meeting room solutions, Tandberg (now part of Cisco) has a visual communication solution that is scaled to
your needs.
Avaya DIR Information:
Contract #: DIR-SDD-1513
Digital Media Suite
• Digital Signage, Cisco Cast and Cisco Show and Share.
Vendor #: 176-025-1479-000
A comprehensive suite of business video systems, including digital signage, social video and IPTV systems with
flexible digital media creation, management, and publishing of content in various formats to multiple devices.
Cisco WebEx Dealer
• Web Conferencing and Collaboration Solutions.
Take care of business from wherever you are. Meet online from your PC or Mac. Share presentations and
documents over the web. Demo applications for customers. Even share your webcam to meet face-to-face.
It’s easy with WebEx!