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01 cisco by p schmid
- 1. Collaboration John Smith, VPof Collaboration
- 2. Aligning ONE Ciscoto Architectures Sales Services Partners CDO CMO IBSG Operations Cisco Capital Finance Legal HR © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
- 3. Aligning ONE Ciscoto Architectures Market Segment Architectural Plays Cross-Functional Alignment Service Provider IG NGN Sales Services Collaboration Partners Enterprise CDO Data Center CMO Commercial IBSG Borderless Network Operations Cisco Capital Small Business Small Business Finance Legal Consumer Consumer HR © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
- 4. The Collaboration Marketis Moving Now Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
- 5. ―All of thebooks in the world contain no more information than is broadcast as video in a single large American city in a single year.‖ Carl Sagan Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
- 6. Collaboration Momentum Growth ofthe Internet & Video In 2009 . . . Video is about 33% of consumer internet traffic Source: Cisco VNI, 2008-2013 © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
- 7. Collaboration Momentum Growth ofthe Internet & Video In 2013 . . . Video is expected to be > 91% of consumer internet traffic Source: Cisco VNI, 2008-2013 © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
- 8. Collaboration Momentum And .. . The Internet will be 400% larger! Source: Cisco VNI, 2008-2013 © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
- 9. Collaboration Momentum Drivers ofBusiness Video Less travel Green imperative G ―Yers‖ The Inflection Mobile, dispersed workforce Point for Video Growth of video User driven IT and Web 2.0 Globalization Source: Cisco VNI, 2008-2013 © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
- 10. Collaboration Momentum Usageof Business Video >50% of ITDMs use video for collaboration & surveillance Source: Datamonitor – The Network Pull- Through Impact of Business Video © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
- 11. Collaboration Momentum Usage ofBusiness Video 50% of organizations deploy >1 video app Source: Datamonitor – The Network Pull- Through Impact of Business Video © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
- 12. Collaboration Momentum Usage ofBusiness Video Collaboration will be the most prolific app in the future! Source: Datamonitor – The Network Pull- Through Impact of Business Video © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
- 13. Collaboration Momentum Importance ofthe Network Top 3 Factors for a Better End-User Video Experience 1 Correct network architecture 2 QoS 3 Greater bandwidth Source: Datamonitor – The Network Pull-Through Impact of Business Video - Europe © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
- 14. Collaboration Momentum Importance ofthe Network Wait! . . . There’s more While ~50% of respondents consider more advanced network capabilities as important ... Source: Datamonitor – The Network Pull-Through Impact of Business Video - Europe © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
- 15. Collaboration Momentum Importance ofthe Network Wait! . . . There’s more Just 15% of ITDMs have conducted video network assessments! Source: Datamonitor – The Network Pull-Through Impact of Business Video - Europe © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15
- 16. Collaboration Momentum Importance ofthe Network Wait! . . . There’s more . . . and only 19% plan to! Source: Datamonitor – The Network Pull-Through Impact of Business Video - Europe © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
- 17. The Unified ConsumerDevice-to-Network Environment © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 17
- 18. IP Video RTMB HNAP At home On the move Distributed Media Intelligence Unleash new experiences at-home, on-the-go via Cisco IP Video Architecture The Unified Consumer Device-to-Network Environment Telephones Set-top Boxes PC & Camcorders Content Mgmt. Remote Smart Phones Web Tablets Off-Net Mobility Device Mgmt. Ethernet 802.1 RJ11 DLNA, MoCA/HPNA 1 WiFi IP Managed Service Gateways © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18
- 19. GSDBD Organizational Chart Denise Coley Director, GSDBD Emily Martinez-Stein Madison Gunter, III Rik Nelson Nancy-Jo Nunez Business Dev PM Business Dev Mgr Business Ops Mgr Strategic Ops Mgr GSDBD Cross Functional Partners Garth Ken Chris Heather Teresa Nikki Scully Carter Marin Warren Lopez Walker RM Sales AM Sales Fed Channel Fed Channels SMB Director I&D Canada—Fed Govt QWEST Ops Ops Commercial UK Sales © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 19
- 20. Collaboration Buyers’ Priorities 3 Transform the Business 2 Increase Productivity Value 1 Reduce Costs Innovation © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 20
- 21. Collaboration Buyers’ Priorities 1 Reduce Costs Savings range from 25% - 60% OPEX Cost Savings Long Distance 25% Connectivity 30% Audio Conferencing 42% Maintenance 52% Changes 60% Source: Salire TCO Engagements Database; VTG CBT Analysis © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 21
- 22. Collaboration Buyers’ Priorities 2 Increase Productivity ROI increases from >50% - >150% ROI <1 61% Number of employees 1-5 111% (x1,000) 5-10 113% 10-25 157% > 25 129% Source: Salire TCO Engagements Database; VTG CBT Analysis © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 22
- 23. Collaboration Buyers’ Priorities 3 Transform the Business The benefits are transformational Annual Financial Benefits ($/user/yr) Increased Sales $95,600 Acceleration $39,200 Problem Solving $13,700 Seamless Info’ $4,200 IT Savings $3,300 Source: Unicomm Consulting, Voice Con 2008 © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 23
- 24. Collaboration Buyers’ Priorities 3 Transform the Business 2 Increase Productivity Value 1 Reduce Costs Innovation © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 24
- 25. US & CollaborationAccelerates Sales 1 2 3 Route Listen Act Sales and order fulfillment is a three-step process © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 25
- 26. US & CollaborationAccelerates Sales 1 2 3 Route Listen Act First, the request is routed to a phone Cisco’s unified application environment with single-number reach routes calls to desk and/or mobile phones. © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 26
- 27. US & CollaborationAccelerates Sales 1 2 3 Route Listen Act Next, the salesperson listens to the deal Even text is converted into speech. © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 27
- 28. US & CollaborationAccelerates Sales 1 2 3 Route Listen Act Finally, the approver takes action The phone’s numbers are used to approve, deny, defer, append a voice message, or speak to a previous approver. © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 28
- 29. US & CollaborationAccelerates Sales 1 2 3 Route Listen Act The value to the business is: • Faster recognition of revenue • Increased productivity ($30M in sales, $15M in partner revenue), and • A better customer experience © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 29
- 30. Vision TelePresence Next Generation Video Management © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 30
- 31. TMS • Monitor Device • Update firmware Management • Manage assets TMS Network Immersive Reporting Medianet User Portals Device MGMT Management Help Desk © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 31
- 32. • Trace issues Network • Proactive & reactive Management • Predictive networks TMS Network Immersive Reporting Medianet User Portals Device MGMT Management Help Desk © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 32
- 33. • Usage Reporting • Productivity • Green (eco’ friendly) TMS Network Immersive Reporting Medianet User Portals Device MGMT Management Help Desk © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 33
- 34. • CAC-BW, user,schedule Medianet • Discovery • Media solutions TMS Network Immersive Reporting Medianet User Portals Device MGMT Management Help Desk © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 34
- 35. • Real-time meetings Immersive • Executive help desk Help Desk • Managed service TMS Network Immersive Reporting Medianet User Portals Device MGMT Management Help Desk © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 35
- 36. • User controls User Portals • Change management • Meeting calendar TMS Network Immersive Reporting Medianet User Portals Device MGMT Management Help Desk © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 36
- 37. IT Help Desk Administrator User TelePresence Next Generation Video Management TMS Network Immersive Reporting Medianet User Portals Device MGMT Management Help Desk © 20011 Cisco Systems, Inc. All rights reserved. Cisco Confidential 37
- 38. © 20011 CiscoSystems, Inc. All rights reserved. Cisco Confidential 38
Editor's Notes
- #21 Collaboration buyers have three priorities:Reduce costsIncrease’ productivity, andTransform the businesses
- #22 We can help reduce costs, because IT TCO pays for itself.Salire demonstrated OPEX savings ranging from 25% to 60% on everything from decreasing long distance charges to minimizing moves, changes and edits.
- #23 We can help increase productivity through collaboration and efficiency gains.Salire demonstrated ROI ranging from greater than 50% to more than 150% for companies with from one to more than twenty-five thousand employees. A maximum ROI of 157% was seen for companies with ten to twenty-five thousand employees.
- #24 And by helping with the first two priorities:by reducing costs and increasing productivity, we enable business priorities.This means transformational benefits as seen by financial gains of almost $40,000 per user per year through accelerating collaboration.Even more, Unicomm demonstrated sales increases via better contact management of more than $95,000/user/year!
- #25 By driving value and innovation, let’s help our clients reduce costs, increase productivity and transform their businesses.
- #26 UC & Collaboration accelerates sales!Sales order fulfillment is a three-step process consisting of:RoutingListening, andAction
- #27 First, the approval request is routed a phone.Cisco’s unified application environment with single number reach routes calls to desk- and/or mobile phones.
- #28 Next, the salesperson listens a description of the deal. Even text is converted into speech.
- #29 Finally, the approver takes action.The phone numbers are used to approve, deny, defer, append voice message, and speak to previous approver.
- #30 The value to the business is:Faster recognition of revenue,Increased productivity, and A better customer experience
- #32 Collaboration buyers have three priorities:Reduce costsIncrease’ productivity, andTransform the businesses
- #33 Collaboration buyers have three priorities:Reduce costsIncrease’ productivity, andTransform the businesses
- #34 Collaboration buyers have three priorities:Reduce costsIncrease’ productivity, andTransform the businesses
- #35 Collaboration buyers have three priorities:Reduce costsIncrease’ productivity, andTransform the businesses
- #36 Collaboration buyers have three priorities:Reduce costsIncrease’ productivity, andTransform the businesses
- #37 Collaboration buyers have three priorities:Reduce costsIncrease’ productivity, andTransform the businesses
- #38 Collaboration buyers have three priorities:Reduce costsIncrease’ productivity, andTransform the businesses