1. Carter Beard
Rohnert Park, Ca.
(415) 342-1438
carter.beard@gmail.com
http://www.linkedin.com/pub/carter-beard/2/552/236
Objective:
I am a dedicated worker, looking for a challenging and changing environment that is suited to
take advantage of my experience as an administrative professional and my wealth of
knowledge from both office environments and personal endeavors. I am someone who works
best with a team, striving for unity of focus, and as a teacher and leader for those in need of
guidance and direction.
Skills:
Mac and PC Operating Systems, Microsoft Office Suite (Excel, Outlook, Access, Word, Power Point),
Adobe Software (Photoshop, Premiere, Illustrator), 10 Key, Electronic Database Management, 55 WPS
Employment History:
Center Point, Inc.
1601 2nd
St San Rafael, Ca.
Client Services AssistantMay 2015 - February 2016
Being the CSA for our Multi Services Center, I was responsible for the day to day operations of the office as if I were the
office manager. I would open up the office and ensure that the necessary resources were available and refilled when
needed. I verified insurance coverage and helped arrange for non-covered clients were directed on how to become
insured as well. I answered phones to schedule appointments and directed calls to the appropriate personnel. I handled
the creation and implementation of procedures and protocols for the office. I created copies and form documents to fulfill
the needs of the staff I managed.
Adventist Health via Apple One Employment Services
1275 4th
St Santa Rosa, Ca. (707) 544-3769
Temp to hire position; various June 2014 - May 2015
While working at Adventist Health I was given training as an insurance verifier for the major insurance carriers of California,
as an appointment “sheller” wherein I would take scheduled appointments and ensure that electronic information was
correctly associated with Pt files, and I organize medical records storage in accordance with HIPAA and the St Helena
Hospital system requirements. All of these positions require that I directly support my coworkers and managers to ensure
prompt responses for both insurance checks and patient needs.
Miss Fina’s
Rohnert Park, Ca. (707) 291-3085
Production Associate September 2013 - Present
As the production associate for Miss Fina’s I was engaged with appointments scheduling, personally handled
transportation logistics to ensure that product made it to scheduled events on time and intact, phone call backup to ensure
that customers were responded to in a prompt and timely manner, assisting with marketing of the business and product
name, and all aspects of food prep and production from cleaning to decorations and taste testing.
Restoration Hardware
15 Koch Rd. Corte Madera, CA (415) 924-1005
Photo Sample Coordinator - Rugs, Outdoor and Seasonal June 2012 - September 2013
As a photo sample coordinator I personally oversaw the arrivals of merchandise designated for principle photography in the
print catalog and corporate website which included working with the various departments to ensure correct product and for
readiness; I was instrumental in assessing rug sample availability for the catalog and created a system for tracking arrived
samples versus missing or late deliveries. I oversaw the distribution and follow through of Holiday/Seasonal samples
through basic photography to web database photography.
Hospice by the Bay
2. 17 E Sir Francis Drake Blvd. Larkspur, CA (415) 526-5500
Patient Care Support Services Assistant October 2007 - March 2012
As an assistant in PCSS I was responsible for the handling and maintenance of patient information filing (both electronic
and physical), patient file creation and upkeep along with storage and monthly maintenance, Home Health Aide scheduling
and management wherein I supervised around 18 HHAs on a daily basis to ensure their job performance was at par with
business standards and requirements along with being an advocate for their department when questioned by other
department heads; interacting with Durable Medical Equipment (DME) rental companies to establish Pt needs are
assessed correctly and provided for in accordance with company policy and Medicare guidelines; multi-phone line
reception and inbound call governance; inventorying of medical supplies on hand and vendor billing reconciliation for DME.
Ross Valley Medical
1000 S Eliseo Blvd. Greenbrae, CA (415) 461-2262
Receptionist / Scheduler / Medical File Clerk June 2005 - May 2006
As the front desk receptionist for one of the 100 busiest doctors’ offices in the country (according to a Harvard study of
doctor’s offices) I was tasked with coordinating office operations which included 1 Primary Practice Physician and two
Nurse Practitioners along with assisting in the operations of a concierge practice that shared our office space; directing of
an 8 line phone system with direct medical professional interface; an electronic scheduling program used for handling the
creation of entries for both current patients and new to our practice subscribers; patient file creation and maintenance. I
was personally responsible for turning 6 months backlog of paper charting into up to date patient files thus streamlining the
doctor workload and accelerating Pt visit turn around.
Electronic Arts, Inc.
209 Redwood Shores Pkwy. Redwood City, CA (650) 628-1500
Language Quality Assurance game tester June 2004 - February 2005
The Quality Assurance (QA) department was charged with ensuring that final product was error free and consumer ready
before shipping deadline to create the best consumer experience possible. As a language quality assurance tester I was
given access to several gaming platforms and charged with checking over product for correct language interface in-game. I
worked on 6 different titles across four different platforms ensuring a dozen languages were ready for release. As part of
this position I used my technically knowledge to input various “bugs” and fix requests into a proprietary inventory system
used by multiple departments. I still hold the record for longest putt in a Tiger Woods game (258ft).
Ralph Swanson Construction
1 Briarwood Ct. Novato, CA. (415) 246-6699
Contractor Assistant August 2003 - February 2004
A contractor assistant is an apprentice to the General contractor and is tasked with learning all duties performed by the
contractor. While under this tutelage practice I learned how to frame, how to drywall, an introduction to plumbing and
electrical wiring within a non-commercial environment, concrete foundation requirements, and refuse disposal statutes and
requirements.
Marin General Hospital
250 Bon Air Rd. Greenbrae, CA (415) 925-7000
Radiology File Room Clerk December 1996 - March 2003
This position introduced me to the corporate world and initiated my desire for employment. While working in the radiology
department I learned to created patient files, both physically and electronically, while maintaining HIPAA protocol and
departmental guidelines; I learned medical terminology such as abbreviations for radiology procedures and general
hospital usage. I worked directly with physicians and technologists and learned how to work in a team based environment
with working besides colleagues and supervisors. I handled limited phone interaction with both the general public and
internal partners of the hospital.
Education:
Redwood High School Larkspur, Ca.
Class of 1998
College of Marin Kentfield, Ca.
Attendance: Fall of 1998 – Spring of 2003
Major: General Education Minor: Art Studies
Academy of Art University SF San Francisco, Ca.
Attendance: Fall of 2001 – Spring of 2002
Major: Motion Pictures/Computer Graphics Minor: Art History
3. My salary requirements are $37k/year + healthcare benefits. This is negotiable depending on
workplace environment.
References available upon request