Chief Data Officer: 6 Ideas for Data Innovation

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The document discusses 6 ideas for data innovation proposed by Craig Milroy, Chief Data Architect. The ideas are: 1) Establishing key leadership roles like Chief Data Officer, Chief Digital Officer, and Chief Analytics Officer to drive an organization's transformation to a data-centric model. 2) Leveraging new sources of customer data from online activities. 3) Shifting from data silos to a customer-centric view of data. 4) Performing customer-centric data analysis. 5) Adapting to real-time analysis and engagement. 6) Enhancing customer engagement by understanding customers before they interact with the organization.

@CraigMilroy © 11-2014© 12-2014
Chief Data Officer:
6 Ideas for Data Innovation
Craig C. Milroy, Chief Data Architect

@CraigMilroy © 11-2014@CraigMilroy
Data Complexity and the recent rise of the CDO role….
Organizations are
creating the office of the
CDO to resolve business
“pain-points” within data
environments.
…Gartner Inc. predicts that 25 percent of large
global organizations will have appointed CDOs
by 2015… Gartner Inc. 01/2014
Due to the relatively short
history of the role, CDOs
often operate without the
benefit of formal industry
guidance, frameworks or
methodologies.
… one size does not fit all ...

@CraigMilroy © 11-2014@CraigMilroy
Chief Data Officers are a good idea…..
In February 2013 Gene Leganza of Forrester
Research made the following observation:
"Chief data officers are a good idea – but
how is it going to work?"Gene Leganza’s blog, Forrester, February 2013.
…determine the best approach for resource
allocation and resolution...
…organizations must understand the source
of the challenges ...

@CraigMilroy © 11-2014@CraigMilroy
Businesses that understand opportunities within….
…The Office of the Chief Data Officer (OCDO) will
enable an effective business technology
response…
…have an ability to create a competitive
advantage within their target market…

@CraigMilroy © 11-2014@CraigMilroy
… it’s all about DATA

@CraigMilroy © 11-2014@CraigMilroy
… 6 Ideas for Data
Innovation …

@CraigMilroy © 11-2014
Data Innovation Idea: One
The Key Ingredients
Chief
Digital
Officer
Chief
Analytics
Officer
Chief
Data
Officer
CEO and Board Mandate: Transformation to Data Centric Organization

@CraigMilroy © 11-2014
Data Innovation Idea: Two
The New Data Opportunities
Web Searches
Location
Chat Logs
Social Network
IP Addresses
Device
… many
organizations
are unware of
the
opportunities
to enhance the
level of
customer
engagement …

@CraigMilroy © 11-2014
Data Innovation Idea: Three
Shift from Data Silos to “Customer” Centric
Social
Account
Product
Event Channel Product
Line of
Business
AccountCustomer
Channel
Device
Customer

@CraigMilroy © 11-2014
Data Innovation Idea: Four
“Customer” Centric Data Analysis
Event
Social
Account
Product
Channel
Device
Customer
=+

@CraigMilroy © 11-2014
Data Innovation Idea: Five
The Shift to the Real-Time World
Micro to Milli
Real Time
Milli - Seconds
Near Time
Min, Hours, Days
Batch
Deep processing of: event,
product, account, customer,
behavioral , predictive models,
extraction of signals/noise
Mobile, location, product offer
triggers, predictive models
Refinement of product offer,
product purchase, engagement
of legacy product systems

@CraigMilroy © 11-2014
Data Innovation Idea: Six
Enhanced Customer Engagement
…Understanding the Customer before they
engage with your organization…
… Think like a "startup" …

@CraigMilroy © 11-2014@CraigMilroy
… it’s all about
DATA LEADERSHIP
13

@CraigMilroy © 11-2014@CraigMilroy
Banking, Big Data, Business
Analytics, Business Architecture,
Business Capability, Business
Intelligence, Business Leadership
Business Process, Business
Transformation, Chief Data
Architect, Cloud, Customer
Centricity, Customer Relationship
Management , Data Architecture ,
Data Assessments, Data
Exploration, Data Governance,
Data Integration, Data Process
Modeling, Data Quality, Data
Strategy, Data Streams, Data
Visualization, Data Warehouse,
Design, Financial Services,
Enterprise Architecture, FSLDM,
Hadoop, Information Lifecycle
Management, Investment, Master
Data Management, Metadata
Management, Mobile, Next
Generation Data Platform, Open
Data, Open Source, Reference Data
Management, Roadmap, Risk
Management, Startup, Technology
Stack, Thought Leadership
craigmilroy
ca.linkedin.com/in/craigcmilroy

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一模一样【q/微:1954292140】【加拿大渥太华大学毕业证（uottawa毕业证书）成绩单Offer】【q/微:1954292140】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。【业务选择办理准则】一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【q/微:1954292140】文凭即可二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【q/微:1954292140】即可三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。留信网认证的作用: 1:该专业认证可证明留学生真实身份 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才 → 【关于价格问题（保证一手价格）我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子我给客户的都是第一手的代理价格，因为我想坦诚对待大家不想跟大家在价格方面浪费时间对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！

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一比一原版加拿大渥太华大学毕业证（uottawa毕业证书）如何办理

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Chief Data Officer: 6 Ideas for Data Innovation

2. @CraigMilroy © 11-2014@CraigMilroy Data Complexity and the recent rise of the CDO role…. Organizations are creating the office of the CDO to resolve business “pain-points” within data environments. …Gartner Inc. predicts that 25 percent of large global organizations will have appointed CDOs by 2015… Gartner Inc. 01/2014 Due to the relatively short history of the role, CDOs often operate without the benefit of formal industry guidance, frameworks or methodologies. … one size does not fit all ...

3. @CraigMilroy © 11-2014@CraigMilroy Chief Data Officers are a good idea….. In February 2013 Gene Leganza of Forrester Research made the following observation: "Chief data officers are a good idea – but how is it going to work?"Gene Leganza’s blog, Forrester, February 2013. …determine the best approach for resource allocation and resolution... …organizations must understand the source of the challenges ...

4. @CraigMilroy © 11-2014@CraigMilroy Businesses that understand opportunities within…. …The Office of the Chief Data Officer (OCDO) will enable an effective business technology response… …have an ability to create a competitive advantage within their target market…

7. @CraigMilroy © 11-2014 Data Innovation Idea: One The Key Ingredients Chief Digital Officer Chief Analytics Officer Chief Data Officer CEO and Board Mandate: Transformation to Data Centric Organization

8. @CraigMilroy © 11-2014 Data Innovation Idea: Two The New Data Opportunities Web Searches Location Chat Logs Social Network IP Addresses Device … many organizations are unware of the opportunities to enhance the level of customer engagement …

9. @CraigMilroy © 11-2014 Data Innovation Idea: Three Shift from Data Silos to “Customer” Centric Social Account Product Event Channel Product Line of Business AccountCustomer Channel Device Customer

10. @CraigMilroy © 11-2014 Data Innovation Idea: Four “Customer” Centric Data Analysis Event Social Account Product Channel Device Customer =+

11. @CraigMilroy © 11-2014 Data Innovation Idea: Five The Shift to the Real-Time World Micro to Milli Real Time Milli - Seconds Near Time Min, Hours, Days Batch Deep processing of: event, product, account, customer, behavioral , predictive models, extraction of signals/noise Mobile, location, product offer triggers, predictive models Refinement of product offer, product purchase, engagement of legacy product systems

12. @CraigMilroy © 11-2014 Data Innovation Idea: Six Enhanced Customer Engagement …Understanding the Customer before they engage with your organization… … Think like a "startup" …

14. @CraigMilroy © 11-2014@CraigMilroy Banking, Big Data, Business Analytics, Business Architecture, Business Capability, Business Intelligence, Business Leadership Business Process, Business Transformation, Chief Data Architect, Cloud, Customer Centricity, Customer Relationship Management , Data Architecture , Data Assessments, Data Exploration, Data Governance, Data Integration, Data Process Modeling, Data Quality, Data Strategy, Data Streams, Data Visualization, Data Warehouse, Design, Financial Services, Enterprise Architecture, FSLDM, Hadoop, Information Lifecycle Management, Investment, Master Data Management, Metadata Management, Mobile, Next Generation Data Platform, Open Data, Open Source, Reference Data Management, Roadmap, Risk Management, Startup, Technology Stack, Thought Leadership craigmilroy ca.linkedin.com/in/craigcmilroy

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