- The document is a curriculum vitae that outlines the professional experience and qualifications of Chetan Zambare.
- It details over 5 years of experience implementing and administering Cisco VOIP networks including Cisco CUCM and Cisco CME, as well as experience with Avaya and Nortel communication solutions.
- Recent roles include a lead role at Hewlett Packard Enterprise providing technical support and presales support for Cisco UC products, and previous roles include senior network engineer and senior engineer positions implementing voice solutions.
• A competent professional with 10 Years of experience in System Administration, Technical Support, Customer Relationship Management, SLA Management, Service Delivery and Troubleshooting
• Demonstrated abilities in ensuring a high-quality customer experience while adhering to SLAs & work processes
• Hands-on experience in configuration & troubleshooting of all types of servers, workstations, other software / hardware devices and e-mailing client related problems and internet information services
• Proficient in supervising transition phase of transferring functional, technical & procedural knowledge to maintenance and support organization
• Skilled in managing new systems implementations for streamlining operations within time & cost parameters
• Demonstrated abilities in handling activities related to 3rd party management
• An effective communicator with good analytical, planning, inter-personal and problem-solving skills
Mustafa Abu El-Ezz has over 10 years of experience in customer service and IT roles for telecom companies. He has strong technical skills in telecom systems like Huawei products and experience leading teams and managing customer support. Currently he is a Senior Customer Service Engineer at Huawei Technologies providing support for telecom operators across the Middle East and Africa.
This document provides a summary of an individual's experience and qualifications as a Sub System Architect. It outlines over 10 years of experience in telecommunications including expertise in areas like VAS, charging systems, Java development, and project management. Specific skills mentioned include software development, system design, customer interactions, and people management. Example projects led and technologies worked with are also listed.
6 years UAE experience in sales of low current and security systems, in sales management
High management, organizing, and sales skills. Ability and proven record of restructuring and building an aggressive, diverse and goal achieving sales team.
Ability to establish an interconnected rigid network and long term relationship with end users, contractors, consultants and manufacturers.
T Praveen Kumar is seeking a position as a Test Lead or Individual Contributor in manual and automation testing. He has 8 years of experience in software testing, including expertise in test case design, execution, defect tracking, and automation tools like Selenium and QTP. His background includes testing projects in domains such as telecom, ecommerce, and banking/financial services.
This document provides a summary of an individual's professional experience and qualifications. It outlines over 5 years of experience in the telecom domain and satellite communications, currently working as a technical leader. It also lists academic qualifications including an MCA and BCA, as well as achievements like best performer awards. Core competencies include experience in C/C++ and various operating systems, while project details describe roles in areas like satellite communication, wireless networks, and telecom infrastructure support.
Sunil Vasudeva is a senior network engineer with over 12 years of experience seeking a challenging role. He has a Bachelor's degree in Computer Science and certifications in Cisco, Alcatel Lucent, and Nokia networking. His experience includes network design, implementation, troubleshooting, and operations for clients such as Nokia, Airtel, and Bharti. He has expertise in routing, switching, firewalls, and network monitoring tools.
Gicel Josephine Ragasa is an IT professional with over 15 years of experience in project planning, implementation, administration, and support of wireless broadband and network systems. She has worked in senior operations and technical roles for various companies in Dubai, UAE, providing presales support, technical training, systems integration, and troubleshooting. Her technical proficiencies include wireless solutions from Motorola, Ubiquiti, Ruckus Wireless, and E-Band, as well as network management and RF planning tools.
• A competent professional with 10 Years of experience in System Administration, Technical Support, Customer Relationship Management, SLA Management, Service Delivery and Troubleshooting
• Demonstrated abilities in ensuring a high-quality customer experience while adhering to SLAs & work processes
• Hands-on experience in configuration & troubleshooting of all types of servers, workstations, other software / hardware devices and e-mailing client related problems and internet information services
• Proficient in supervising transition phase of transferring functional, technical & procedural knowledge to maintenance and support organization
• Skilled in managing new systems implementations for streamlining operations within time & cost parameters
• Demonstrated abilities in handling activities related to 3rd party management
• An effective communicator with good analytical, planning, inter-personal and problem-solving skills
Mustafa Abu El-Ezz has over 10 years of experience in customer service and IT roles for telecom companies. He has strong technical skills in telecom systems like Huawei products and experience leading teams and managing customer support. Currently he is a Senior Customer Service Engineer at Huawei Technologies providing support for telecom operators across the Middle East and Africa.
This document provides a summary of an individual's experience and qualifications as a Sub System Architect. It outlines over 10 years of experience in telecommunications including expertise in areas like VAS, charging systems, Java development, and project management. Specific skills mentioned include software development, system design, customer interactions, and people management. Example projects led and technologies worked with are also listed.
6 years UAE experience in sales of low current and security systems, in sales management
High management, organizing, and sales skills. Ability and proven record of restructuring and building an aggressive, diverse and goal achieving sales team.
Ability to establish an interconnected rigid network and long term relationship with end users, contractors, consultants and manufacturers.
T Praveen Kumar is seeking a position as a Test Lead or Individual Contributor in manual and automation testing. He has 8 years of experience in software testing, including expertise in test case design, execution, defect tracking, and automation tools like Selenium and QTP. His background includes testing projects in domains such as telecom, ecommerce, and banking/financial services.
This document provides a summary of an individual's professional experience and qualifications. It outlines over 5 years of experience in the telecom domain and satellite communications, currently working as a technical leader. It also lists academic qualifications including an MCA and BCA, as well as achievements like best performer awards. Core competencies include experience in C/C++ and various operating systems, while project details describe roles in areas like satellite communication, wireless networks, and telecom infrastructure support.
Sunil Vasudeva is a senior network engineer with over 12 years of experience seeking a challenging role. He has a Bachelor's degree in Computer Science and certifications in Cisco, Alcatel Lucent, and Nokia networking. His experience includes network design, implementation, troubleshooting, and operations for clients such as Nokia, Airtel, and Bharti. He has expertise in routing, switching, firewalls, and network monitoring tools.
Gicel Josephine Ragasa is an IT professional with over 15 years of experience in project planning, implementation, administration, and support of wireless broadband and network systems. She has worked in senior operations and technical roles for various companies in Dubai, UAE, providing presales support, technical training, systems integration, and troubleshooting. Her technical proficiencies include wireless solutions from Motorola, Ubiquiti, Ruckus Wireless, and E-Band, as well as network management and RF planning tools.
Vishal Kumar Sahu is seeking a role as a NOC Manager, TAC lead, or other senior network role. He has over 11 years of experience in optical networking including working with Huawei, Tellabs, and Power Grid Corporation of India. He is proficient in DWDM, OTN, SDH, and IP technologies and has experience designing, implementing, and maintaining large networks across India. He is looking to leverage his strong technical skills and project management experience to help companies optimize and maintain their networks.
Dhanasekar M is seeking a job that allows him to utilize his 1.11 years of experience in networking and WAN/LAN technologies. He currently works as an Associate Engineer at Sify Technologies LTD, where he performs first-level troubleshooting of network connectivity issues and ensures uptime by coordinating with internal teams and vendors. Dhanasekar holds a CCNA certification and a B.E. in ECE.
Harsh Mehta is a staff engineer seeking challenging assignments in support, solution integration, and testing with over 12 years of experience in these fields. He has extensive experience testing, integrating solutions, and providing expert support for telecom products from companies like Coriant, Tellabs, and COLT. He also has experience consulting, supporting, and training customers on implementing OSS solutions and working with products like HP OpenView, IBM Tivoli, and Oracle databases. Currently he works as a staff engineer at Tellabs Communications Technologies providing high-level support for Tellabs 6300 products.
Bijit Sarkar is seeking a position that offers challenges and opportunities for growth. He has over 2 years of experience in telecommunications including configuration management, translations, and troubleshooting on wireless soft switches. He is proficient in Lucent MSC configurations and understands call flows and protocols. Bijit also has experience in recruitment, business development, and team management. He is skilled in Linux, scripting, and several telecom tools. Currently, he works as an Assistant Engineer at Ericsson Global India Services where he performs network changes, routing implementations, and resolves trouble tickets.
This document provides a summary of Siddarth Kaul's professional experience and qualifications. He has over 5 years of experience in network operations, technical support, and troubleshooting for Cisco, Polycom, and Avaya voice and video solutions. His roles have included network engineer, UC engineer, and tier 3 support engineer. He is proficient in technologies such as Microsoft Lync, Skype for Business, and Polycom RealPresence.
Mohammed Hammad is seeking a challenging position in IT. He has over 2 years of experience working for Mphasis providing networking services and technical support for ATMs across several states in India. He holds a Bachelor's degree in Information Technology and certifications in CCNA and Cisco router fundamentals. His technical skills include networking, routing, switching, Linux, and virtualization.
Subhadeep Sengupta is a senior engineering manager at Alcatel-Lucent with over 12 years of experience. He manages the development of next generation convergent charging systems and certification of these systems on virtual machines. Previously, he led development teams for various telecom projects in Europe, Middle East, Africa, and Australia. He has expertise in prepaid charging systems, intelligent networks, and signaling protocols.
Ahmed Mostafa Al Sayed-Eng has over 10 years of experience in IT project management and administration. He holds a dual bachelor's degree in electrical communication engineering and has various IT certifications from Microsoft, Cisco, Juniper, and others. Currently he works as an IT project manager for ABC Technology EMEA, where he is responsible for implementing IT solutions, troubleshooting projects, and managing technical projects. His objective is to obtain a challenging position with a progressive company where he can further develop his management and technical skills.
Deepak Kumar Choudhary is seeking a position as a software engineer with over 1 year of experience developing IVR applications. He currently works as an IVR Developer for Avaya India Pvt. Ltd. on behalf of DHII Health Tech Pvt. Ltd. His responsibilities include designing, developing, coding, testing, and implementing IVR applications for Airtel projects. He has experience with languages like C, C++, Java, and databases like SQL Server, Oracle, and MySQL. He also has certifications in Windows 8 apps, Java/J2EE, and testing. His objective is to utilize his skills and knowledge in a challenging position in a reputable organization.
S. Karuppan is seeking a managerial position focusing on operations. He has over 23 years of experience in IT service management in India. He has worked for large IT organizations like CTS, Wipro, IBM, and has experience managing technical teams and client relationships. He has expertise in printer and networking support and maintenance.
This document is a resume for Shailendra Kumar Arusiya summarizing his professional experience and technical skills. It details his 9+ years of experience as a software engineer and technical lead in India and France, working for companies in various domains including telecom, banking, retail, and aviation. It highlights his responsibilities managing projects, interacting with customers, designing applications, coding, testing, and helping team members. It also lists his technical expertise in areas such as Java, J2EE, web services, databases, frameworks, and version control tools.
M. Mohamed Irshad is applying for the position of Hardware Developer. He has over 3 years of experience in electronics design, R&D, and maintenance. He is currently working as an IT Hardware Support Engineer in Dubai. Irshad has experience with PCB design, microcontroller programming, networking protocols, and troubleshooting electronics hardware issues. He is seeking a challenging position where he can continue developing his technical skills and contribute value to an organization.
Reza Rouhani provides his curriculum vitae, including contact details, skills summary, educational qualifications from 1989-2014 including Microsoft and VMware certifications, and employment history from 1991 to present in various IT roles including system support engineer, user access provisioning, service desk technician, IT technician, and project manager. He includes references from his current and previous managers at HP and other companies.
This document provides information about Huawei certification. It discusses that Huawei certification can facilitate personal career development and enhance organizational performance. It also outlines some of Huawei's certification systems which cover technologies like IP, transmission, cloud computing, GSM, WCDMA, and more. The certification process involves training courses of varying lengths and difficulty levels like HCDA, HCDP-IERN, and HCDP-IESN, as well as prerequisites, objectives, and schedules for each course.
Parveen Kumar is a technical professional with over 4 years of experience in IT networking and system administration. He is currently a System Administrator L1 at IKYA Human Capital Solution Pvt. Limited serving Quickdel Logistics Ltd in Gurgaon. He holds a diploma in HCL Certified Engineer and is pursuing an MBA in IT from Suresh Gyan Vihar University. His responsibilities have included managing Microsoft Outlook, IT asset management, server installation and maintenance, and network infrastructure support.
Dashan P is a Network Analyst with over 2 years of experience in network monitoring and troubleshooting. He has certifications in CCNA, ITIL Foundation, and Java testing. He currently works at Unisys Global Services India as an ESSA4, where he monitors Cisco routers, switches, and other network devices, coordinates with service providers on issues, and provides support to clients. His responsibilities include network monitoring, troubleshooting, maintenance planning, issue prioritization and resolution, and training. He is proficient in various monitoring tools and has skills in incident management, problem solving, and clearly explaining technical issues.
Gondwana Communications is a telecommunications company based in South Africa that designs, implements, and supports telecom networks on a turnkey basis across Sub-Saharan Africa. It focuses on broadband access networks and has offices in Cape Town, Pretoria, and Windhoek. Gondwana has extensive experience deploying wireless networks using technologies such as WiMAX, VSAT, PTP, and PTMP transmission. Notable past projects include networks for Telecom Namibia, Orange Botswana, MWEB SA, Medi-Clinic, and Cell C.
This document provides a summary of an individual's experience as a sales and service engineer for electronic products including construction survey instruments and consumer electronics. Over 9 years of experience is highlighted, currently working in Qatar providing sales, service, and technical support for surveying equipment. Experience includes presales support, installations, troubleshooting, repairs, training customers, and managing service teams. Education includes an advanced diploma in embedded systems and a bachelor's degree in electronics engineering.
This resume is for Akash Gupta, who is currently working as an IVR Developer at Bharti Airtel. He has over 2 years of experience developing and maintaining IVR applications using tools like Nortel CS 1000, CCMS, and CCT6.0. He has a B.Tech degree from PTU University and has strong skills in programming languages like C++ and PHP as well as databases like SQL and Oracle. His projects include developing IVR applications for Bharti Airtel and the 139 Railway Enquiry Service.
Mohammed Abdul Moheed is seeking a challenging full-time position in project management. He has over 2 years of experience in IT administration and telecom engineering. He held roles as an IT administrator and telecom engineer in Saudi Arabia and India. His responsibilities included network administration, software installation, hardware troubleshooting, and project management. He has skills in Windows, Linux, Active Directory, and Microsoft Project.
This document provides a summary of Sanjay Singh's professional experience and qualifications. It outlines his current role as a Technical Consultant at Avaya India Pvt. Ltd, with over 16 years of experience implementing and integrating self-service systems like Avaya Voice Portal and Avaya Aura Experience Portal. It also details his previous roles at Intervoice Ltd. and Wintech Computers, along with his educational background of a Bachelor's in Electronics Engineering and PGDBA in Operations.
Supriya Sachidanandam is a telecom software developer with over 5.5 years of experience developing software in the telecom domain. She has strong skills in C, C++, UNIX, protocols like CSTA, and has experience developing features for applications like CSTA, CCD, agent features, and RSI in Alcatel-Lucent's OXE software. She is looking for a challenging role in software development that allows her to continue growing in her career.
Vishal Kumar Sahu is seeking a role as a NOC Manager, TAC lead, or other senior network role. He has over 11 years of experience in optical networking including working with Huawei, Tellabs, and Power Grid Corporation of India. He is proficient in DWDM, OTN, SDH, and IP technologies and has experience designing, implementing, and maintaining large networks across India. He is looking to leverage his strong technical skills and project management experience to help companies optimize and maintain their networks.
Dhanasekar M is seeking a job that allows him to utilize his 1.11 years of experience in networking and WAN/LAN technologies. He currently works as an Associate Engineer at Sify Technologies LTD, where he performs first-level troubleshooting of network connectivity issues and ensures uptime by coordinating with internal teams and vendors. Dhanasekar holds a CCNA certification and a B.E. in ECE.
Harsh Mehta is a staff engineer seeking challenging assignments in support, solution integration, and testing with over 12 years of experience in these fields. He has extensive experience testing, integrating solutions, and providing expert support for telecom products from companies like Coriant, Tellabs, and COLT. He also has experience consulting, supporting, and training customers on implementing OSS solutions and working with products like HP OpenView, IBM Tivoli, and Oracle databases. Currently he works as a staff engineer at Tellabs Communications Technologies providing high-level support for Tellabs 6300 products.
Bijit Sarkar is seeking a position that offers challenges and opportunities for growth. He has over 2 years of experience in telecommunications including configuration management, translations, and troubleshooting on wireless soft switches. He is proficient in Lucent MSC configurations and understands call flows and protocols. Bijit also has experience in recruitment, business development, and team management. He is skilled in Linux, scripting, and several telecom tools. Currently, he works as an Assistant Engineer at Ericsson Global India Services where he performs network changes, routing implementations, and resolves trouble tickets.
This document provides a summary of Siddarth Kaul's professional experience and qualifications. He has over 5 years of experience in network operations, technical support, and troubleshooting for Cisco, Polycom, and Avaya voice and video solutions. His roles have included network engineer, UC engineer, and tier 3 support engineer. He is proficient in technologies such as Microsoft Lync, Skype for Business, and Polycom RealPresence.
Mohammed Hammad is seeking a challenging position in IT. He has over 2 years of experience working for Mphasis providing networking services and technical support for ATMs across several states in India. He holds a Bachelor's degree in Information Technology and certifications in CCNA and Cisco router fundamentals. His technical skills include networking, routing, switching, Linux, and virtualization.
Subhadeep Sengupta is a senior engineering manager at Alcatel-Lucent with over 12 years of experience. He manages the development of next generation convergent charging systems and certification of these systems on virtual machines. Previously, he led development teams for various telecom projects in Europe, Middle East, Africa, and Australia. He has expertise in prepaid charging systems, intelligent networks, and signaling protocols.
Ahmed Mostafa Al Sayed-Eng has over 10 years of experience in IT project management and administration. He holds a dual bachelor's degree in electrical communication engineering and has various IT certifications from Microsoft, Cisco, Juniper, and others. Currently he works as an IT project manager for ABC Technology EMEA, where he is responsible for implementing IT solutions, troubleshooting projects, and managing technical projects. His objective is to obtain a challenging position with a progressive company where he can further develop his management and technical skills.
Deepak Kumar Choudhary is seeking a position as a software engineer with over 1 year of experience developing IVR applications. He currently works as an IVR Developer for Avaya India Pvt. Ltd. on behalf of DHII Health Tech Pvt. Ltd. His responsibilities include designing, developing, coding, testing, and implementing IVR applications for Airtel projects. He has experience with languages like C, C++, Java, and databases like SQL Server, Oracle, and MySQL. He also has certifications in Windows 8 apps, Java/J2EE, and testing. His objective is to utilize his skills and knowledge in a challenging position in a reputable organization.
S. Karuppan is seeking a managerial position focusing on operations. He has over 23 years of experience in IT service management in India. He has worked for large IT organizations like CTS, Wipro, IBM, and has experience managing technical teams and client relationships. He has expertise in printer and networking support and maintenance.
This document is a resume for Shailendra Kumar Arusiya summarizing his professional experience and technical skills. It details his 9+ years of experience as a software engineer and technical lead in India and France, working for companies in various domains including telecom, banking, retail, and aviation. It highlights his responsibilities managing projects, interacting with customers, designing applications, coding, testing, and helping team members. It also lists his technical expertise in areas such as Java, J2EE, web services, databases, frameworks, and version control tools.
M. Mohamed Irshad is applying for the position of Hardware Developer. He has over 3 years of experience in electronics design, R&D, and maintenance. He is currently working as an IT Hardware Support Engineer in Dubai. Irshad has experience with PCB design, microcontroller programming, networking protocols, and troubleshooting electronics hardware issues. He is seeking a challenging position where he can continue developing his technical skills and contribute value to an organization.
Reza Rouhani provides his curriculum vitae, including contact details, skills summary, educational qualifications from 1989-2014 including Microsoft and VMware certifications, and employment history from 1991 to present in various IT roles including system support engineer, user access provisioning, service desk technician, IT technician, and project manager. He includes references from his current and previous managers at HP and other companies.
This document provides information about Huawei certification. It discusses that Huawei certification can facilitate personal career development and enhance organizational performance. It also outlines some of Huawei's certification systems which cover technologies like IP, transmission, cloud computing, GSM, WCDMA, and more. The certification process involves training courses of varying lengths and difficulty levels like HCDA, HCDP-IERN, and HCDP-IESN, as well as prerequisites, objectives, and schedules for each course.
Parveen Kumar is a technical professional with over 4 years of experience in IT networking and system administration. He is currently a System Administrator L1 at IKYA Human Capital Solution Pvt. Limited serving Quickdel Logistics Ltd in Gurgaon. He holds a diploma in HCL Certified Engineer and is pursuing an MBA in IT from Suresh Gyan Vihar University. His responsibilities have included managing Microsoft Outlook, IT asset management, server installation and maintenance, and network infrastructure support.
Dashan P is a Network Analyst with over 2 years of experience in network monitoring and troubleshooting. He has certifications in CCNA, ITIL Foundation, and Java testing. He currently works at Unisys Global Services India as an ESSA4, where he monitors Cisco routers, switches, and other network devices, coordinates with service providers on issues, and provides support to clients. His responsibilities include network monitoring, troubleshooting, maintenance planning, issue prioritization and resolution, and training. He is proficient in various monitoring tools and has skills in incident management, problem solving, and clearly explaining technical issues.
Gondwana Communications is a telecommunications company based in South Africa that designs, implements, and supports telecom networks on a turnkey basis across Sub-Saharan Africa. It focuses on broadband access networks and has offices in Cape Town, Pretoria, and Windhoek. Gondwana has extensive experience deploying wireless networks using technologies such as WiMAX, VSAT, PTP, and PTMP transmission. Notable past projects include networks for Telecom Namibia, Orange Botswana, MWEB SA, Medi-Clinic, and Cell C.
This document provides a summary of an individual's experience as a sales and service engineer for electronic products including construction survey instruments and consumer electronics. Over 9 years of experience is highlighted, currently working in Qatar providing sales, service, and technical support for surveying equipment. Experience includes presales support, installations, troubleshooting, repairs, training customers, and managing service teams. Education includes an advanced diploma in embedded systems and a bachelor's degree in electronics engineering.
This resume is for Akash Gupta, who is currently working as an IVR Developer at Bharti Airtel. He has over 2 years of experience developing and maintaining IVR applications using tools like Nortel CS 1000, CCMS, and CCT6.0. He has a B.Tech degree from PTU University and has strong skills in programming languages like C++ and PHP as well as databases like SQL and Oracle. His projects include developing IVR applications for Bharti Airtel and the 139 Railway Enquiry Service.
Mohammed Abdul Moheed is seeking a challenging full-time position in project management. He has over 2 years of experience in IT administration and telecom engineering. He held roles as an IT administrator and telecom engineer in Saudi Arabia and India. His responsibilities included network administration, software installation, hardware troubleshooting, and project management. He has skills in Windows, Linux, Active Directory, and Microsoft Project.
This document provides a summary of Sanjay Singh's professional experience and qualifications. It outlines his current role as a Technical Consultant at Avaya India Pvt. Ltd, with over 16 years of experience implementing and integrating self-service systems like Avaya Voice Portal and Avaya Aura Experience Portal. It also details his previous roles at Intervoice Ltd. and Wintech Computers, along with his educational background of a Bachelor's in Electronics Engineering and PGDBA in Operations.
Supriya Sachidanandam is a telecom software developer with over 5.5 years of experience developing software in the telecom domain. She has strong skills in C, C++, UNIX, protocols like CSTA, and has experience developing features for applications like CSTA, CCD, agent features, and RSI in Alcatel-Lucent's OXE software. She is looking for a challenging role in software development that allows her to continue growing in her career.
Lekh Raj is seeking a position that allows him to utilize his 6 years of experience in software engineering and telecommunications. He has worked as a Senior Software Engineer and 2nd Level Assurance Engineer for companies like Aricent Technologies and Ericsson Global India. He has extensive skills and experience in intelligent networks, GSM networks, protocols, databases, and troubleshooting. Currently he is providing L2/L3 support for OSP systems and has successfully led several rollout projects.
Pooja Bansal is seeking an intellectually stimulating career in IT where she can leverage her 4 years of experience working with technologies like Oracle PL/SQL, UNIX, and telecom domains. She currently works as a Senior Software Engineer for Ericsson India, and has previously worked for Netconnect Pvt Ltd as a Software Engineer. She has experience in roles like software development, support, troubleshooting, and maintenance of telecom systems. She is looking to join an innovative organization where she can continue growing her skills.
Amit Mishra has over 12 years of experience in testing, project management, and solution architecture roles in the telecommunications industry. He has expertise in technologies such as IMS, VoLTE, SIP, and virtualization/cloud platforms. Some of his responsibilities have included test management, solution design, documentation preparation, defect tracking, and people management. He has worked with various clients such as Ericsson, IBM, Nokia Siemens, AT&T, and Vodafone.
Venkatesan has over 2 years of experience in IT and telecom roles including configuration management, fault management, and testing for various companies. He has expertise in areas like BSS/OSS, data charging systems, tariff configurations, and managing prepaid and postpaid offers on live systems. Currently working as a Configuration Management Engineer at RedKnee Technologies, he is responsible for data promotion configurations, coordinating with departments, and troubleshooting technical and tariff issues.
T. Ashok Kumar is seeking a career in the information technology field, specifically in telecom and networking. He has over 8 years of experience in IT support including implementing, troubleshooting, and maintaining telecom and video networks. He has worked with various technologies such as Siemens, Avaya, Nortel, Cisco, and Polycom equipment. His experience includes roles as a customer support engineer and network engineer where he installed and configured voice and data infrastructure.
Gurushankar P Ramasamy has over 8 years of experience in IT with expertise in production support, environment handling, deployments and team management. He has extensive experience administering Oracle Communications Billing & Revenue Management and other tools like UNIX Shell Scripting. He is proficient in requirements analysis, design, development, maintenance and resolving business critical issues. Gurushankar has worked on projects for clients like Vodafone UK and DNA Finland Oy, holding roles like Uniserve Administrator, SOA Administrator and Team Lead.
This document provides a summary and skills profile for a project manager with 9+ years of experience leading technology implementation projects for companies like Avaya, Nortel, Aspect, and Juniper. It outlines experience managing projects involving voice technologies, call center solutions, and unified communications. Specific skills and responsibilities listed include project management, vendor management, troubleshooting, documentation, and customer communication. Examples of projects implemented include Avaya call management systems, Aspect dialers, and data center infrastructure projects.
Professional Summary:
6 years of experience in Telecom industry.
Excellent communication and interpersonal skills. Highly motivated with strong commitment to quality and customer service
Specialties: Telecom Testing,,SS7/SIGTRAN,Diameter/PCRF,GSM/GPRS,CAMEL(IN),Automation(Shell & AWK), Nagios tool,Linux,
This document contains the resume of Venkateshwar Reddy Rakashi. He has over 2 years of experience in the telecom software domain working with Qualcomm India Pvt Ltd through Votary Tech Soft Pvt Ltd. He has experience with tools like GDB, Make, GCC compiler and platforms like Linux/Android. He has worked on chipsets like 8937, 8x10, 8x26 and 8930 involving integration testing, build activities, automation setup, debugging crashes and providing root cause analysis. He is currently working on the 8937 chipset for Android M and N upgrades.
This document provides a summary of Santhi Vinnakota's career and qualifications. She has over 15 years of experience in operations management and technical roles in the telecommunications industry. Her technical skills include Cisco UCCE, IVR, VXML, and contact center applications. She is currently an Operations Manager at Symantec, where she manages global voice applications and ensures zero SLA breaches.
Ravi Shankar is a senior implementation engineer with over 8 years of experience in implementing customer relationship management (CRM) and call center solutions. He is currently working as a senior engineer at InteractCRM Pvt. Ltd. in Mumbai, India. He has extensive experience in integrating telephony platforms like Asterisk and databases like MySQL with web applications. He is proficient in technologies like SIP, VoIP, IVR, and CRM integration. He is looking for opportunities to utilize his technical skills and experience towards becoming a valuable asset to an organization.
Dinesh Kumar is seeking a career position that allows him to fully utilize his 13+ years of experience in IT and data center projects. He has extensive experience managing large-scale infrastructure projects including data center installations, operations, and migrations. Most recently, he served as Project Manager for HPE's Nokia transition program in Malaysia, overseeing the migration of applications from multiple global locations to a managed private cloud.
Rakesh Roshan is seeking a challenging position that utilizes his 5.8 years of experience in Avaya voice products and systems. He has extensive skills in configuring and troubleshooting Avaya servers, media gateways, call management systems, and voice mail systems. He is Avaya certified and has implemented several business phone system projects. Rakesh is looking for an opportunity that offers progressive responsibility and rewards performance.
This resume summarizes the career of Antoinette (Toni) McTygue, who has over 30 years of experience in enterprise technology solutions architecture and leadership. Some key points:
- She currently works as a Solutions Architect/Director and has held portfolio ownership and leadership roles at companies such as Tech Mahindra and AT&T.
- Her specialties include leadership, remote service management, data center facility configuration, and IT process design.
- Notable achievements include cost savings through contract renegotiation and process improvements, implementing backup power solutions to reduce downtime, and streamlining work request processes.
- She has experience managing teams, projects, and accounts in roles such as Portfolio
Prabal Prakash Agarwal is a senior engineer at Ericsson Global India Services with over 8 years of experience in telecom network maintenance and configuration. He currently leads a team responsible for managing network changes and troubleshooting issues for Sprint's network. Previously he has worked at Huawei Technologies and has experience working with equipment from Ericsson, Lucent, Samsung, and other vendors. He is skilled in customer interaction, quality management, and leading projects.
Ravindra Pujari is seeking a challenging position in IT and telecom companies. He has over 11 years of experience implementing and supporting core network equipment in the service provider environment. At Bharti Airtel Ltd, he was responsible for customer service and ensured high customer satisfaction. He also managed engineers and customer projects. Pujari has technical skills including Cisco routing, switching, firewalls, and wireless networks. He is proficient in protocols like TCP/IP, OSPF, and BGP. Pujari holds a CCNA certification and has experience with Linux, Windows, and network management tools.
Result-driven professional having 6+ years of experience in Cisco Collaboration domain and Team management along with proficiency in handling processes and unexpected situations with a positive and confident approach. A resourceful and an effective communicator having capability to communicate ideas with people. Highly organized, proactive and flexible to quickly adapt in new working environments.
Working as a Senior Technical Consultant with Orange Business Services as a part of the Design, Deployment and Operations team. Have worked with companies like Aricent(Cisco TAC),HCL and Dell in past with experience working on technologies like:
-Cisco Collaboration/IPT/VoIP
-CUCM
-Cisco Unity Connection
-Gateways(H323, MGCP, SIP)
-ISDN/PSTN
-Routing & Switching
-Linux(Redhat, ubuntu)
-Windows Servers
-OS like Windows XP, 7, 8, 8.1, 10+Mac OSX 10.7-10.10 etc
-Hardware & Software troubleshooting
-Good Customer Handling Skills with Handling Escalations Related to Tech and Care
-Global Account Management
-Team Support & Management
-Excellent communication skills with expertise in MS suite.
Have done BSc.(Electronics) from Delhi university along with CCIE Collab(Written), CCNA Collab(VoIP+Video) & CCNA R&S certification.
Mohammed Hammad is seeking a challenging position in IT. He has over 2 years of experience working for Mphasis providing networking services and technical support for ATMs across several states in India. He holds a Bachelor's degree in Information Technology and certifications in CCNA and Cisco router fundamentals. His technical skills include networking, routing, switching, Linux, and virtualization.
1. Curriculum Vitae
B/12,Kumar Park, Bibwewadi-Kondwa Road,
Pune, Maharashtra – 411037, India
+91-9960889402 (M)
chetan.zambare@gmail.com
ChetanZambare
Summary
5.6+ Years of professional experience in IT enabled services.
Implementation and administration of Cisco VOIP Network such as Cisco CUCM 7.1,
Cisco CME 9.0 and Configuration of call control protocols on Voice Gateways (H.323,
MGCP and SIP).
PresalesSupportonall Cisco UC/CC productportfolio.
Knowledge on Cisco Intelligent Contact Management 8.0
Installation, up gradation and performed MAC on Avaya Communication ServerCS1000E,
Avaya Aura Contact Center 6.4,Avaya Aura Communications Manager 6.2,Avaya Aura
Application Enablement Services (AES),Nortel Communication Control Toolkit (CCT)
6.0, Nortel Contact Recorder(NCR) 6.0, and Nortel Call pilot 201i/600r And Verint Ultra
9.3 Voice Loggers.
Knowledge on VoIP, H.232 and SIP Protocols.
Initiator, self-motivated, adaptable and quick learner.
Professional Experience
21st
Oct 2015-Till Date as a Lead: Hewlett Packard Enterprise (HPE).
Nature of Work and Responsibilities:
To provide support for internal & external customers in resolution of
configuration issues & queries
Liaison with Internal and External agencies in the pursuance of Fault Finding,
configuration tasks.
Identifies, analyzes, and resolves moderately complex problems with business
communication systems.
Provide high level of technical consultation Tier 3 & programming support to
customers across globe.
Responsible to work with all stake holders & partners supporting end-user
installations, configuration & programming changes.
Deliver process Training/KT's new joiners.
2. Responsible for Remote/Onsite Implementation, Complex Configuration support,
demonstration and delivery of the solution.
Responsible for Onsite/offsite Support on Nortel / Avaya Voice related solution.
Handle technical escalations & technical issues escalated by team members.
Contribute significantly to client satisfaction and interface with clients with
defined tasks.
4th
Aug 2014-16 Oct 2015 as a Senior Network Engineer: Tech Mahindra Ltd.
Client: - TELUS for Tech Mahindra
Nature of Work and Responsibilities:
Act as a solutiondesignengineer,responsible forsalesquoting&proposal related
activitiesbytranslatingcustomerrequirementsintoanaccurate salesquotationand/or
proposal.Developnewopportunitieswithincustomer’senvironmentformultiple
solutionareasandworkwiththe account teamto compile requirements andbenefitsof
newsolutions.
Understandingthe requirementorexistingnetworkandcreatingancosteffective
technical designinUC/CCdomain usingthe CCW.
Assistindefiningproducts, solutions,supportandservicestobe soldandtheir
respective pricing.
Searchproduct documentation/internal systems/supplierandmanufacturer
extranets/otherknowledge basesforsolutionstoissues/toincrease ownknowledge.
15st
April 2013-29th
July 2014 as a Senior Engineer: AGC Network Ltd.
Client: - Idea Cellular Limited & IBM India Pvt. Ltd
Nature of Work and Responsibilities:
Providing onsite Level 2 support for the Configuration and Administration of Unified
Cisco Contact Center Enterprise Solution Equipment’s which includes Cisco Unified
Intelligent Contact Management (Unified ICM), Cisco Unified Communications Manager
and Cisco Voice over IP (VoIP) Gateways.
Troubleshooting on the Issue and working with Cisco TAG Support in case of Major
Escalation.
Implementing, configuring and maintaining Cisco Voice/VXML gateways.
Hands on experience on Call manager 7.0.5
Configuration and troubleshooting on PSTN Gateway
Guiding, Managing and Helping the Team accordingly as per the issue occurrence.
Troubleshooting and monitoring issue of 24 OSCC (circles) of the Customer.
Working with Team members to deliver quality customer service.
3. Client: - IBM India Pvt. Ltd
Implementing, configuring and maintaining Cisco Call Manager.
Co-coordinating with Client for the requirements in Expansion Project and fulfilling
them within given deadlines.
Up gradation and Expansions of Existing Cisco call manager 9.0 Setup.
Working with Client for pending issues in Expansion Project and closing them.
21st
April 2011-9th
April 2013 as a Technical Consultant: Orange Business Services, Pune.
Nature of Work and Responsibilities:
Implementation of Cisco Unified Communications Manager 7.0 in Orange.
Design and Implementation of Avaya Aura Contact Center Solutions.
Providing L3 Support & handling Technical Escalations for Avaya Aura Contact Center
Portfolio.
Timely escalation of issues to next level as per escalation matrix provided to customer
or to OEM to achieve promised SLA.
Documentation during Project Implementation and post Project Delivery for Project
Sign-off.
Project Summary
TNT India Pvt. Ltd
Installation and Configurations of Avaya Communication Manager 6.2 and Avaya Aura
Contact Center 6.2 with CCMS,CCMA,CCT and Media Server which is integrated over SIP
through Avaya Aura System Manager (SMGR).
Configured Avaya Aura Application Enablement Services (AES) to support CSTA (TR/87
over SIP) call control by the Contact Center using a certified Transport Layer Security
(TLS) communication channel.
Ugam Solutions Pvt. ltd
Implemented and Configured Avaya communication server 1000 E Rls. 7.5 which is
integrated with Avaya Aura Contact Center 6.3 for Inbound call center solution.
Amdocs, Cognizant, PTC software India Pvt. Ltd.
Upgradation of Nortel Call server 6.0 to Avaya Communication Server 1000E Rls. 7.5
with Linux Based Signaling Servers implemented including all element in UCM Domain.
4. BSNL limited
Addition of 1 group in existing 7 Group Nortel CS1000 M 6.0 System.
Installation and Configuration of five Nortel Communication Control Tool kit Server 6.0
and Nortel Contact Recorder 6.0 which is further integrated with Nortel MPS 1000 and
Nortel Contact Center 6.0
Installed and Configured Callpilot 600r in order to configure EWT and position in queue
features.
Upgraded the SU 07 Patch level of Nortel Contact Center 6.0 to SU08.
7th
June 2010-20th
April 2011 Resident Engineer: Wipro Ltd. On a Roll of Team Lease Pvt.
Ltd.
Customer: - Airtel Limited (IBM Daksh)
Nature of Work and Responsibilities:
Answering user’s queries and working towards fulfilling their requirements at Customer
premises.
PBX programming Nortel 81C (System/Card Level).
Creation of the users (with difference access rights), skill sets and scripting, activity
codes (break codes), creating and acquiring CDNs, phone sets, agents and skill set level
threshold creation.
Reinstalled and configured Nortel Contact Center 7.0 Active Center Manager Server
(CCMS) and Contact Center Manager Administrator (CCMA) at IBM Daksh Pune.
Worked on Administration of Verint Ultra 9.3 Voice Loggers.
Given Onsite level-1/2 support and handling day to day operations like programming,
checklists and preventive maintenance.
Preparing the plan of action for scheduled activities and proactively take a part in the
activity until successful completion.
Handling the team of three members by scheduling there weekly roasters, helping
them in resolution of problems in case of difficulties.
Ensuring maximum uptime of all voice equipment’s.
Qualification
Graduation
BE (E&TC) from University of Pune, in 2009 with 64.27% percentage
(First Class).
Diploma
Diploma (E&TC) from MSBTE (Maharashtra State Board of Technical
Education) University, in 2006 with 83.52% percentage (First Class).
5. Global Certification
Cisco Certified Network Associate [640-802] in year Feb 2011 [CISCO ID:
CSCO11912302].
Cisco Certified Network Associate [640-461 ICOMM] Voice in year Jan 2014 [CISCO ID:
CSCO11912302].
Achievements
SynergyAwardforImplementationof AmdocsProject.
FlashAwardfor BSNLand TNT IndiaPvt.Ltd.
Personal Details
Permanent Address :D/16, C.P.M Colony, Opp. J.K.Paper Mills Ltd.
Fort Songadh, Dist. Tapi (Surat)- 394660, Gujarat, India.
Date of Birth :13th
June, 1985
Sex : Male
Nationality : Indian
Marital Status : Single
Languages Speaks : English, Hindi, Marathi, Gujarati
Passport Number : G6387782
Declaration
The information mentioned above is true to the best of my knowledge and, I am solely
responsible, if any of the details stated above found false.