This document provides a summary of Sanjay Singh's professional experience and qualifications. It outlines his current role as a Technical Consultant at Avaya India Pvt. Ltd, with over 16 years of experience implementing and integrating self-service systems like Avaya Voice Portal and Avaya Aura Experience Portal. It also details his previous roles at Intervoice Ltd. and Wintech Computers, along with his educational background of a Bachelor's in Electronics Engineering and PGDBA in Operations.