Bijit Sarkar is seeking a position that offers challenges and opportunities for growth. He has over 2 years of experience in telecommunications including configuration management, translations, and troubleshooting on wireless soft switches. He is proficient in Lucent MSC configurations and understands call flows and protocols. Bijit also has experience in recruitment, business development, and team management. He is skilled in Linux, scripting, and several telecom tools. Currently, he works as an Assistant Engineer at Ericsson Global India Services where he performs network changes, routing implementations, and resolves trouble tickets.

1. Bijit Sarkar
+91-8860722843 bsdragogsboy2@gmail.com
OBJECTIVE
To work in an organization where the environment effuses with innovation and the challenges offered help me grow in experience as
well as expertise.
Summary
 Total experience of 2 year in telecom/Translations/Configuration Management on wireless soft switch-WSS (MSC
maintenance and configuration). Well versed with concepts of telecom.
 Experience on Lucent MSC configurations
 Understanding of complete call flow in Lucent 5E and ECP switching
 Understanding lucent Fscode form, dplan form, ntg, IDDD, TGL, dxdrte, rls in OMP shell (work in linux system) q
 Knowledge of North American Numbering scheme
 Knowledge on protocol level of SS7, ISUP, TCAP, etc.
 Hands on experience at capturing and analyzing call traces
 knowledge about billing analysis and AMA records
 Identify and solve problems that require careful analysis by adapting existing procedures, techniques and methods in the
area of Translations, and soft bank translations
 Resolved customer issue with SLA
 Technology worked on CDMA/2G/3G/4G and provisioning validation of customer account
 Experience in routing, configuration, switching, core network changes
 experience using AT&T, Comcast, century link, level3 peering
 Has given ERROR FREE delivery from past 1 year
 Working in linux environment, linux tools, Red Hat Enterprise Linux Server release 6.4
 Worked in 24*7 environment
 Past Experience in recruitment /Business development helped me in knowing the process of resource fulfillment and end
to end recruitment process
 Experience of team management including time management, resource management, quality management etc.
 Skill full in customer interaction & negotiation, creating and enhancing processes, risk mitigation, quality assurance and
audit handling.
 Strong scripting knowledge
PROFESSIONAL EXPERIENCE
Organization: Ericsson Global India Services, Noida
Duration: From Feb, 2015 till present
Designation: Assistant Engineer
Work Profile:
 Understanding customer needs related to LERG routing, least cost routing and maintenance of network
 Implement, modify or remove trunk groups
 Implement routing changes on live configurations through linux commands
 Implement and manage the administration of complex changes for various projects or products as requested by customer
 Perform in-depth testing and analysis of routing modifications.
 Analyze reconciliation reports and perform audits utilizing switch data as well as various system data
 Interface and coordinate with Traffic Management, Switch Operations, and SPA to analyze and resolve complex Network
difficulties
 Exposure to Voice / VOIP (Soft switch, Media Gateway) and IP Core Networks

2.  Handle and execute the Change Request/Work Order in stipulated time frame
 To lead the team as one coherent unit and deliver as per SLAs.
 Management Reporting
 To ensure new nodes are integrated as per the standardized processes.
 To delegate within the team so as to utilize man power efficiently.
 To ensure that the team members get necessary trainings for new features and new nodes.
 To ensure time reporting is done as per guidelines for all Configuration Management team.
 Interact with Customer’s top level management as and when required
 Responsible for quarterly audit reports and presenting the same.
 Planning & organizing entire project activities: planning, scoping, tracking, change management, service desk management,
communications/ vendor management, Stakeholder Management & post implementation support.
 Leading the weekly conference call involving the customer, project management teams to discuss the network evolution,
progress of new implementations, service up-gradations, incident review and other operational issues.
 Managing telecom Services & end-to-end implementation and delivery of projects of the customers of Sprint (USA).
 Scheduling job before making changes in switch/network
 24 / 7 real-time end-to-end service monitoring
 Service performance and the traffic load increase monitoring.
 Experience of diagnosing network and service issues, using complex test tools and following them till resolution.
 Also help in solving/troubleshooting issue of Trouble ticket on Samsung, lucent, Ericsson Nortel NV switches and any
configuration changes on lucent domain.
 Responsible for timely delivery of all activities ex: TT’s,trouble tickets, Number routing, Trunk group (TG)changes, audits
etc.
 Handling IPT/VOIP transmission of voice over TDM and IP based network
 Handling SIP call flows, IMS call flows, VOICE over wifi, VOIP call traces, working on call traces and making network changes
 SPOC for calls of escalated issue and Priority 1 issues.
 Was responsible for service level agreement (SLA) management.
 Was in charge of work distribution and holiday management.
 experience with NRM, and template process
 Responsible for Load balancing activities in switches so that call never fails and complete every time
Activities done –
IP configuration in switch
Trunk group delete (TDM disconnect)
Trunk group add (TDM install)
SIP TG Install, disconnect
Routing changes
Trouble tickets
 TOOLS USED SO FAR IN ERICSSON:
 1) SPV
 2) HAMMER
 3) TEKNO
 4) TRAMS
 5) MSI
 6) NRM
 NASTI
 ANTS
 EMPIRIX
 Working in citrix tool
 TEKNO (SS7 call trace)

3. Organization: CLOUDEEVA INC
Duration: From Feb2014 – FEB 2015
Designation: Recruiter/Bench recruiter/Buisness development
Work Profile Responsible for End to End Recruitment Process.
 Sourcing of candidates through job portals, candidate's references, and internal data.
 Working closely with Hiring Managers/Project Managers to get detailed requirements along with meeting the deadlines for
submissions of per requirements.
 Sharing Requirements to various vendors. And have been Coordinating with various vendors and Hiring Managers for
Requirements clarity.
 Focusing on Action and Outcomes in process delivery.
 Responsible for creating job postings, placing ads, reviewing a high volume of resumes, conducting telephonic interviews,
coordinating interviews with the clients/Vendors, extending offers, negotiating salary and/or contract rates, follow up and
closing the positions.
 Preparing Fitment & Processing the offers to the candidates by collecting necessary documents & handing them with
Necessary Approvals to back office Team for releasing the offer.
 Involved in Generating of Offers Letters/ Transfers Letters and other correspondence.
 Periodic following up with offered candidates to ensure candidates are in track, Have been Active participation within the
team, sharing the best practices & tips while on process.
 Preparing MIS, Keeping track of Requirements, Submissions, Selections, etc
 Weekly Hiring Updates to Staffing Head & Line of Business.
EDUCATIONAL CREDENTIALS
B.TECH- E.C.E –JIS COLLEGE OF ENGINEERING 2014
12th
-Army Public School Delhi Cantt 2010
10th
- Army Public School Delhi Cantt 2008
AWARDS and ACHIEVMENTS
 TOP PERFORMER IN SRF TRANSLATION FOR Quarter 4 (October, November, December)
 Appreciation emails from US clients and managers
 Working as Assistant Lead (from Nov’15 till date) for managing the network changes on MSC’s and trouble ticket
resolution of Sprint (USA) and mentoring a team of 5 engineers for providing error free services.
TRAININGS ATTENDED
 handling for Samsung and Ericsson Nortel switch, LCA training, SS& configuration Training.
 Training taken in SIP (SIP call flows), ss7, IP, EPC, alcaltel switches
 ETCP-IP CERTIFIED (knowledge on TCP/IP, IGP, BGP, IGRP,IPV4 , IPV6, Ethernet)
 Nokia(FALU) NIC switches, the serving NY MSCe’s and the NY Legacy GW’s

4.  Nokia(FALU) NV switches
TRAININGS AND SESSION GIVEN
 Two months training given to an employee from other team under the cross domain program.
 Trained several person on how to perform the activities and prepared them for certification from customer
 Given session on Personality improvement.
PERSONAL DETAILS
Date of Birth : 13 th Oct 1992
Nationality : Indian
Marital Status : Single
Father’s Name : B L Sarkar
Mother’s Name : S Sarkar
Address : WZ-1328 nangla raya new delhi -110046
Current Employer : Ericsson Global India Services
Current Designation : Translation Engineer
Current Location : Noida
Address : Knowledge Boulevard, Sec-62, Noida