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Cheers to Volunteers –
Engagement,
Management and
Appreciation
Creating Strong Relationships with
Volunteers
Lori Williams, Rock County Parks
Cheers to Volunteers – Engagement,
Management and Appreciation
As communities work with
volunteers and “unpaid staff” to
support their programs in various
ways. In many cases, volunteers
are essential to providing services
beyond limited budgets and
staffing restrictions .
Cheers to Volunteers – Engagement,
Management and Appreciation
Pros and Cons of managing
volunteers, friends groups, and
partners to develop your parks
facilities to their fullest
potential.
Planning & Preparation
Needs Assessment
Job Design
Recruitment
Screening & Placement
Orientation & Training
Supervision & Evaluation
Recognition
What we will cover:
Rock County
Population 160,331
726 Square Miles
County Budget $191.7 Million – 2015 $194.2
Million - 2016
1100 Acres of Parkland
18 Parks 3 trailways managed by
3 full time maintenance professionals, .25
administrative professional, Community
coordinator, and Parks Director
Pros and Cons!!!!!!!!!!!!!!!!!
Pros Cons
Project Advocacy Project Advocacy
Vision to Reality Shared Vision?
Fundraising Limited budgets
Volunteers Managing balance with workforce
Enthusiasm and Ideas Channeling the energy
Hosting Events and Promotion of Parks Controlling Staff Involvement/Assume
Ownership of land
Guidance Tools
Education for Volunteers
Communication
Policy and Laws
Needs Assessments and Park Plans
Funding Partnership
Forms and Waivers
Events
Now it is time to RECRUIT!
• What skills are needed?
• What commitment are you asking ?
(be honest!)
• Where might you find interested people?
• What are your local recruiting resources?
Screening & Placement – a.k.a.
Catch and Release
• The more responsible the position, the
greater the need for screening.
• It is okay to say “No.”
• Try to match the right people to the job
open
• Some jobs are perfect for almost
anyone.
Orientation and Training
• Make sure each volunteer knows key facts
and expectation
• Match training to duties
• Offer refreshers
• Consider pre- and post-tests to check
training effectiveness
Supervision & Evaluation/Feedback
A good supervisor:
•Communicates
•Orients & trains
•Has work ready
•Prepares
•Is Interested
•Understands
•Offers and Asks for feedback
•Is fair
•Shows respect
Fencing Project along Ice age Trail
Project - $ 2,500 value
Rock Trail Coalition – Thousands of hours
translate into $$$$$$
Friends of Carver Roehl and Staff worked together on
Buckthorn Removal and Burning as part of DNR Grant
Match Dollars and Labor
Total Project Cost $38,000
Volunteer Contribution $18,000
Gazebo donated by Friends Group
ADA trail put in by Rock County
Beckman Mill Visitors Center – Built by
volunteers
Friends of Beckman Mill Restored and Maintain Mill
1 of 3 Transit Vehicles promoting our Parks and
recognizing major volunteer efforts in our system
Turtle Creek Parkway Home of Historic 5 Arch Stone Bridge
Before Volunteer Brush Clearing
Turtle Creek Volunteer Group 12 X 5 hours X $ 20 hours +
community exposure on facebook page = PRICELESS!!!!
Turtle Creek Parkway Home of Historic 5 Arch Stone
Bridge After Volunteer Brush Clearing
Questions?
and
Comments

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Cheers to Volunteers -- Engagement Orientation and Appreciation

  • 1. Cheers to Volunteers – Engagement, Management and Appreciation Creating Strong Relationships with Volunteers Lori Williams, Rock County Parks
  • 2. Cheers to Volunteers – Engagement, Management and Appreciation As communities work with volunteers and “unpaid staff” to support their programs in various ways. In many cases, volunteers are essential to providing services beyond limited budgets and staffing restrictions .
  • 3. Cheers to Volunteers – Engagement, Management and Appreciation Pros and Cons of managing volunteers, friends groups, and partners to develop your parks facilities to their fullest potential.
  • 4. Planning & Preparation Needs Assessment Job Design Recruitment Screening & Placement Orientation & Training Supervision & Evaluation Recognition What we will cover:
  • 5. Rock County Population 160,331 726 Square Miles County Budget $191.7 Million – 2015 $194.2 Million - 2016 1100 Acres of Parkland 18 Parks 3 trailways managed by 3 full time maintenance professionals, .25 administrative professional, Community coordinator, and Parks Director
  • 6. Pros and Cons!!!!!!!!!!!!!!!!! Pros Cons Project Advocacy Project Advocacy Vision to Reality Shared Vision? Fundraising Limited budgets Volunteers Managing balance with workforce Enthusiasm and Ideas Channeling the energy Hosting Events and Promotion of Parks Controlling Staff Involvement/Assume Ownership of land
  • 7.
  • 8. Guidance Tools Education for Volunteers Communication Policy and Laws Needs Assessments and Park Plans Funding Partnership Forms and Waivers Events
  • 9. Now it is time to RECRUIT! • What skills are needed? • What commitment are you asking ? (be honest!) • Where might you find interested people? • What are your local recruiting resources?
  • 10. Screening & Placement – a.k.a. Catch and Release • The more responsible the position, the greater the need for screening. • It is okay to say “No.” • Try to match the right people to the job open • Some jobs are perfect for almost anyone.
  • 11. Orientation and Training • Make sure each volunteer knows key facts and expectation • Match training to duties • Offer refreshers • Consider pre- and post-tests to check training effectiveness
  • 12. Supervision & Evaluation/Feedback A good supervisor: •Communicates •Orients & trains •Has work ready •Prepares •Is Interested •Understands •Offers and Asks for feedback •Is fair •Shows respect
  • 13.
  • 14.
  • 15. Fencing Project along Ice age Trail Project - $ 2,500 value
  • 16. Rock Trail Coalition – Thousands of hours translate into $$$$$$
  • 17. Friends of Carver Roehl and Staff worked together on Buckthorn Removal and Burning as part of DNR Grant Match Dollars and Labor
  • 18. Total Project Cost $38,000 Volunteer Contribution $18,000
  • 19. Gazebo donated by Friends Group ADA trail put in by Rock County
  • 20. Beckman Mill Visitors Center – Built by volunteers
  • 21. Friends of Beckman Mill Restored and Maintain Mill
  • 22. 1 of 3 Transit Vehicles promoting our Parks and recognizing major volunteer efforts in our system
  • 23. Turtle Creek Parkway Home of Historic 5 Arch Stone Bridge Before Volunteer Brush Clearing
  • 24. Turtle Creek Volunteer Group 12 X 5 hours X $ 20 hours + community exposure on facebook page = PRICELESS!!!!
  • 25. Turtle Creek Parkway Home of Historic 5 Arch Stone Bridge After Volunteer Brush Clearing