The document discusses the evolution of eBusiness and the internet. It describes disruptive versus sustaining technologies and how the internet developed from ARPANET in 1969 to the creation of the World Wide Web in 1990. It also outlines different business models for eBusiness like B2B, B2C, C2B, and C2C. Finally, it discusses organizational strategies for eBusiness such as using the internet for marketing, sales, finance, procurement, customer service, and as an intermediary between buyers and sellers.

1. eBUSINESS
 BUSINESS AND THE INTERNET
 Disruptive Technology
 Disruptive Vs. Sustaining Technology
 Disruptive technology
o Opens new markets and destroys old ones
o Does not initially meet the needs of existing
customers
 Sustaining technology
o Produces an improved product that customers are
eager to buy
o Provides better, faster, and cheaper products in
an established market
 Evolution of the Internet
 1969 – ARPANET
 1972 – ARPANET connects to 40 machines
 1982 – Invention if Transmission Control Protocol/Internet
Protocol (TCP/IP) – Internet
 1990 – (WWW) Worldwide Web
 1992 – (HTTP) Hypertext Transport Protocol
 Web 2.0
 Set of economic, social, and technology trends that collectively
form the basis of the internet

2.  Mash-up
 Web mash-up is a website or web application that uses
content from more than one source to create a
completely new service.
 Application programming interface (API) is a set of
routines, protocols, and tools for building software
applications,
 Web 3.0 – The Future
 Transforming the web into a database
 An evolutionary path to artificial intelligence
 The realization of service-oriented architecture
 Evolution toward 3D
 Accessing Internet Information
 Intranet
 Intranet is an internalized portion of the internet
 Protected from outside access
 Allows an organization to provide access to information
and application software to employees only
 Extranet
 Extranet is an intranet that is available to strategic allies
 Customers, suppliers, and partners
 Portal
 Portal is a generic term for what is in essence a
technology that provides access to information

3.  A website that offers a broad array of resources and
services
 Email, online discussion groups, search engines, and
online shopping malls
 Kiosk
 Kiosk is a publicly accessible computer system
 Runs in full-screen mode and provides few simple tools
for navigation
 Providing Internet Information
 Internet Service Provider (ISP)
 A company that provides individuals and companies with
access to the internet
 Web-Hosting – housing serving, and maintaining files
 Hard-disk Storage
 Availability
 Support
 Online Service Provider
 Offers an extensive array of unique services
 Helps distinguish ISP’s
 Application Service Provider
 A company that offers an organization access over the
internet to systems and related services that would have
otherwise been located on a personal computer.

4.  eBUSINESS
 Business Models
 Business-to-Business (B2B)
 Applies to businesses buying from and selling to each
other over the internet
 Online access to data (ship dates, expected delivery
date, shipping status)
 Business-to-Consumer (B2C)
 Applies to any business that sells its products or services
to consumers over the internet
 Consumer-to-Business (C2B)
 Applies to any consumer that sells a product or service
to a business over the internet
 Consumer to Consumer (C2C)
 Applies to sites primarily offering goods and services to
assist consumers interacting with each other over the
internet
 Organizational Strategies of eBusiness
 Marketing/Sales
 Direct selling
 Financial Services
 Procurement
 Maintenance, repair, and operations materials (MRO)
 Indirect materials

5.  Eprocurement
 Customer Service
 Allows customers to help themselves
 Available and operating 24/7
 Intermediaries
 Agents, software, or businesses that bring buyers and
sellers together
 Provide a trading infrastructure