This document discusses the effects of globalization and technology on intercultural communication and encounters. It notes that globalization has impacted lives and communication, and that technology plays a role. Cultural misunderstandings are common when cultures mix due to differences in values and languages, and some misunderstandings can escalate into discrimination or violence if left uncorrected. Developing intercultural competence through knowledge, motivation, and skills can help address ignorance of other cultures and reduce miscommunication.