This document discusses cross-cultural understanding and some of the challenges of adapting to a new culture. It notes that culture is expressed through behaviors, decision-making, ethics and values that develop over many years based on a society's history, geography, language and religion. People visiting a new culture may find some aspects disturbing, which can negatively impact their experience if they do not overcome those responses. One of the biggest challenges is adapting to a culture's non-verbal behaviors and societal norms, as these are deeply ingrained but often unconscious. To understand a group's behaviors, one must understand their dominant cultural values that are passed down through generations. The document provides an analogy that culture is like an iceberg, with observable behaviors