This document discusses how organizations can increase adoption and ongoing use of collaborative applications and social technologies. It emphasizes that these tools only provide significant business value if high levels of user adoption can be achieved and sustained over time. Some key strategies proposed for improving adoption include measuring user engagement, making applications more personal through profile features, and fostering social interactions between colleagues. The overall goal is to change behaviors for better collaboration.

1. Changing behaviours. For good. Paul Henry, OI Software Russell JF Kirk, Grey Convergence

2. Abstract Collaborative tools and applications can be simple to use. Their business value lies not in how clever they are but from sustained, high-levels of adoption across an enterprise. In this session, you can learn how Grey Convergence use OI Software's nGage to underpin adoption and on-going use based on Microsoft's SharePoint platform.

3. Why? because collaborative applications and social technologies only generate significant business value if you can achieve and sustain high levels of user adoption.

6. Measure it.

7. Measuring it. Hot spots. Black holes. Engage management. Report improvements.

11. Make it personal.

12. Making it personal. Leverage SharePoint My Sites. Enable self-awareness. Define reputations. Keep it live!

17. Make it social.

18. Making it social. Collective awareness. Recognise individuals. Colleague awareness. Keep it live!

21. extensions

22. Measure it. Make it personal. Make it social.

25. Changing behaviours. For good. because collaborative applications and social technologies only generate significant business value if you can achieve and sustain high levels of user adoption.

26. In today’s business world it is a competitive advantage to be able to communicate quickly and efficiently. Continue the conversation at stand 815? paul.henry@oisoftware.com +44 7778 418785 [email_address] @russelljfkirk +44 7976 161898 Changing behaviours. For good.