The document presents a webinar series on effective supervisory practices aimed at local government managers and supervisors-in-training. This six-part program covers topics like leadership roles, strategic planning, employee motivation, and maintaining a respectful workplace, designed to enhance the management skills of participants. The sessions are flexible, allowing for group or individual attendance, and include features for improved interactivity.

1. Effective Supervisory Practices
A Webinar Series for Local Government Managers

2. You’ve heard about
ICMA’s bestselling
Effective
Supervisory
Practices book,
right?

3. You know, the one that was written for
SUPERVISORS-IN-TRAINING

4. Well, a few years ago, we teamed up
with the book’s editor, some chapter
authors, and other local government
experts to develop a webinar series.
Michelle Poche Flaherty Mike Conduff James R. Lewis Cindy Taylor

5. And it became REALLY popular.

6. This six-part online program – along with the
book and its study guide – gives participants
a well-rounded,
real-world approach
to learning what it takes to be a leader in local
government.

7. So, who can benefit
from this program?

8. Are you a front-line
supervisor looking to
grow your management
skills?

9. Are you someone who
wants to learn
leadership skills to help
you become a
supervisor one day?

10. Are you someone who
wants to learn
leadership skills to help
you become a
supervisor one day?

11. Or, are you a local
government manager or HR
director looking to provide
training to new and future
supervisors without the high
cost of hiring a consultant?

12. If you’ve answered “yes”
then the Effective
Supervisory Practices
Webinar Series will give
you the tools you need.

13. Here’s what the
comprehensive program
entails with its six,
90-minute sessions…

14. The Foundation: Roles of a
Supervisor/Supervisory Leadership and
Ethics
Presenters discuss the definition of
leadership, ethics, and important factors to
consider as employees move into
leadership roles within the organization.

15. Sharpening Your Focus: Strategic
Planning, Managing Workflow, and
Budgeting
This session will discuss the realities of
being a working leader in today's time-
starved, budget-conscious world.

16. The People Part: Hiring and Onboarding,
Fostering Accountability, Evaluating
Performance
This session will discuss how to hire the
right people for your organization and
develop a culture of accountability and
performance.

17. Raising the Bar: Motivating Employees
and Customer Service
This session discusses how good
supervisors can motivate employees to
become productive and fulfilled. Workplace
satisfaction, in turn, is a key component in
the ability of a team to deliver quality
customer service.

18. The HR Stuff: Ensuring a Safe,
Respectful, Harassment-Free Workplace
This session discusses the supervisor's role
in fostering a safe, harassment-free work
environment.

19. The Great Communicator: Team
Building, Communicating, Leading
Change
This session discusses how to turn a group
of employees into a highly functioning team.
Presenters will cover effective
communication techniques of a leader and
how to lead a team through change.

20. And your staff can participate
individually or as a group in a high-
tech classroom, featuring:
Seamless audio, on the go
access, easy navigation,
and improved interactivity.

21. The choice is yours…

22. …watch it as a group and
have your own
discussion before and
after…

23. Or, purchase individual
log-ins for your staff to
participate from
their own desks.

24. And, you now get free on
demand with the live event
purchase… so people can
view on their own
schedules.

25. Learn More & Register