The document describes an empowerment model for changing behaviors in organizations. The model involves three shifts: 1) from focusing on problems to envisioning solutions, 2) from seeing growth as static to an ongoing process, and 3) integrating self-awareness and behavior change. It provides cultural practices like self-responsibility, authentic communication, and trust to create an empowered environment where new behaviors can take root. The process of behavior change involves four steps: self-awareness, vision crafting, identifying needed transformations, and determining next steps. It culminates in individuals setting intentions and getting support to achieve and sustain changes. The model was successfully used by an American Express team to adopt accountability and empower themselves.