Copyright © 2004 South-Western. All rights reserved.
PowerPoint Presentation by Charlie Cook
Copyright © 2004 South-
Western. All rights reserved. 12–2
Objectives
After studying this chapter, you should be able to:
1. Summarize the general provisions of the
Occupational Safety and Health Act (OSHA).
2. Describe what management can do to create a safe
work environment.
3. Identify the measures that should be taken to
control and eliminate health hazards.
4. Describe the organizational services and programs
for building better health.
5. Explain the role of employee assistance programs
in HRM.
Copyright © 2004 South-
Western. All rights reserved. 12–3
Objectives (cont’d)
After studying this chapter, you should be able to:
6. Indicate methods for coping with stress.
Copyright © 2004 South-
Western. All rights reserved. 12–4 HRM 1
Test Your Safety Smarts
1. What is the maximum fine for a nondeath OSHA citation?
a. $500 b. $750 c. $20,000 d. $70,000
2. Name one of the OSHA four-point safety and health guidelines.
3. What is the OSHA “general duty clause”?
4. What percent of the U.S. population will be affected by back injuries?
a. 23 b. 47 c. 60 d. 80
5. In 2001, OSHA conducted __________ workplace inspections.
a. 35,897 b. 12,260 c. 18,976 d. 29,436
6. T or F? Employees have the legal right to initiate a workplace inspection.
7. Which causes more accidents: unsafe acts or unsafe conditions?
8. List 5 areas for safety that should be covered in a new employee orientation.
9. OSHA standards reflect : a. Minimum standards c. State guidelines
b. Suggested requirements d. Both a and c
10. T or F? Carpal tunnel syndrome is the fear of enclosed areas such as silos,
tanks, and hallways.
11. T or F? Employers are required to allow OSHA inspectors on premises for
unannounced inspections.
Copyright © 2004 South-
Western. All rights reserved. 12–5
General Provisions of OSHA
• Coverage of Employees
All nongovernmental employers and employees
• OSHA Standards
Apply to general industry, maritime, construction, and
agriculture
Cover the workplace, machinery and equipment,
material, power sources, processing, protective
clothing, first aid, and administrative requirements.
Copyright © 2004 South-
Western. All rights reserved. 12–6
General Provisions of OSHA (cont’d)
• Enforcement of the Act
The Secretary of Labor is authorized by the Act to
conduct workplace inspections, to issue citations, and
to impose penalties on employers.
Inspections have been delegated to the Occupational
Safety and Health Administration of the U.S.
Department of Labor.
Copyright © 2004 South-
Western. All rights reserved. 12–7
Functions of OSHA
• Workplace inspections
• Citations and penalties
• On-site consultations
• Voluntary protection programs
• Training and education
Presentation Slide 12–1
Copyright © 2004 South-
Western. All rights reserved. 12–8
OSHA’s System of Inspection Priorities
FirstFirst
LevelLevel
FirstFirst
LevelLevel
SecondSecond
LevelLevel
SecondSecond
LevelLevel
ThirdThird
LevelLevel
ThirdThird
LevelLevel
FourthFourth
LevelLevel
FourthFourth
LevelLevel
Inspection of imminent danger situationsInspection of imminent danger situationsInspection of imminent danger situationsInspection of imminent danger situations
Investigation of catastrophes, fatalities, andInvestigation of catastrophes, fatalities, and
accidents that result in hospitalization of five oraccidents that result in hospitalization of five or
more employeesmore employees
Investigation of catastrophes, fatalities, andInvestigation of catastrophes, fatalities, and
accidents that result in hospitalization of five oraccidents that result in hospitalization of five or
more employeesmore employees
Investigation of valid employee complaints ofInvestigation of valid employee complaints of
alleged violations of standards or of unsafe oralleged violations of standards or of unsafe or
unhealthful working conditionsunhealthful working conditions
Investigation of valid employee complaints ofInvestigation of valid employee complaints of
alleged violations of standards or of unsafe oralleged violations of standards or of unsafe or
unhealthful working conditionsunhealthful working conditions
Special-emphasis inspections aimed at specificSpecial-emphasis inspections aimed at specific
high-hazard industries, occupations, orhigh-hazard industries, occupations, or
substances that are injurious to healthsubstances that are injurious to health
Special-emphasis inspections aimed at specificSpecial-emphasis inspections aimed at specific
high-hazard industries, occupations, orhigh-hazard industries, occupations, or
substances that are injurious to healthsubstances that are injurious to health
Copyright © 2004 South-
Western. All rights reserved. 12–9
Citations and Penalties
Other-Than-Other-Than-
SeriousSerious
Other-Than-Other-Than-
SeriousSerious
SeriousSeriousSeriousSerious
WillfulWillfulWillfulWillful
A violation that has a direct relationship to job safetyA violation that has a direct relationship to job safety
and health, but one unlikely to cause death or seriousand health, but one unlikely to cause death or serious
physical harm. OSHA may propose a penalty of up tophysical harm. OSHA may propose a penalty of up to
$7,000 for each violation.$7,000 for each violation.
A violation that has a direct relationship to job safetyA violation that has a direct relationship to job safety
and health, but one unlikely to cause death or seriousand health, but one unlikely to cause death or serious
physical harm. OSHA may propose a penalty of up tophysical harm. OSHA may propose a penalty of up to
$7,000 for each violation.$7,000 for each violation.
A violation where there is substantial probability thatA violation where there is substantial probability that
death or serious physical harm could result and thedeath or serious physical harm could result and the
employer knew, or should have known, of the hazard.employer knew, or should have known, of the hazard.
OSHA may propose a mandatory penalty of up toOSHA may propose a mandatory penalty of up to
$7,000 for each violation.$7,000 for each violation.
A violation where there is substantial probability thatA violation where there is substantial probability that
death or serious physical harm could result and thedeath or serious physical harm could result and the
employer knew, or should have known, of the hazard.employer knew, or should have known, of the hazard.
OSHA may propose a mandatory penalty of up toOSHA may propose a mandatory penalty of up to
$7,000 for each violation.$7,000 for each violation.
A violation that the employer intentionally andA violation that the employer intentionally and
knowingly commits, or a violation that the employerknowingly commits, or a violation that the employer
commits with plain indifference to the law. OSHA maycommits with plain indifference to the law. OSHA may
propose penalties of up to $70,000 for each violation.propose penalties of up to $70,000 for each violation.
A violation that the employer intentionally andA violation that the employer intentionally and
knowingly commits, or a violation that the employerknowingly commits, or a violation that the employer
commits with plain indifference to the law. OSHA maycommits with plain indifference to the law. OSHA may
propose penalties of up to $70,000 for each violation.propose penalties of up to $70,000 for each violation.
Copyright © 2004 South-
Western. All rights reserved. 12–10
Voluntary Protection Programs (VPPs)
• Programs that encourage employers to go
beyond the minimum requirements of OSHA.
Star, Merit, and Demonstration programs
Purpose of VPPs:
 Recognize outstanding achievement of those who have
successfully incorporated comprehensive safety and
health programs into their total management system.
 Motivate others to achieve excellent safety and health
results in the same outstanding way.
 Establish a relationship among employers, employees,
and OSHA that is based on cooperation rather than
coercion.
Copyright © 2004 South-
Western. All rights reserved. 12–11
Employer Responsibilities (OSHA)
• Provide hazard-free workplace.
• Be familiar with mandatory
OSHA standards.
• Inform all employees about
OSHA.
• Examine workplace conditions
for conformity to applicable
standards.
• Minimize or reduce hazards.
• Provide safe tools and
equipment.
• Warn employees of potential
hazards.
• Establish operating procedures
to protect employee safety &
health, and communicate them.
• Provide medical examinations
where required by OSHA
standards.
• Provide training required by
OSHA standards.
Presentation Slide 12–2
Copyright © 2004 South-
Western. All rights reserved. 12–12
Employer Responsibilities (OSHA) cont’d
• Report major accidents and all
job-caused deaths to nearest
OSHA office.
• Keep OSHA-required records
of work-related injuries and
illnesses.
• Post OSHA poster.
• Provide employee access to
Log (OSHA Form 300)
• Provide employee access to
employee medical/exposure
records.
• Cooperate with OSHA
compliance officer for
inspections.
• Do not discriminate against
employees who properly
exercise their rights under the
Act.
• Post OSHA citations at or near
the worksite involved.
• Abate cited violations within the
prescribed period.
Presentation Slide 12–3
Copyright © 2004 South-
Western. All rights reserved. 12–13
Employee Responsibilities (OSHA)
• Read the OSHA poster at the
jobsite.
• Comply with all applicable
OSHA standards.
• Follow all employer safety and
health rules and regulations.
• Wear or use prescribed
protective equipment at work.
• Report hazardous conditions to
the supervisor.
• Report any job-related injury or
illness to the employer, and
seek treatment promptly.
• Cooperate with OSHA
compliance officer on
inspections.
• Exercise employee rights under
the Act in a responsible
manner.
Presentation Slide 12–4
Copyright © 2004 South-
Western. All rights reserved. 12–14
Computing the Incidence Rate
• The following equation computes the incidence
rate, where 200,000 equals the base for 100 full-
time workers who work forty hours a week, fifty
weeks a year:
Copyright © 2004 South-
Western. All rights reserved. 12–15
Hazardous Materials Regulation
• Right-to-Know Laws
Laws that require employers to advise employees
about the hazardous chemicals they handle.
• Hazard Communication Standard (HCS)
OSHA-published hazardous chemical regulations
known as the HCS prescribes a system for
communicating data on health risks of handling
certain materials.
• Material Safety Data Sheets (MSDSs)
Documents that contain vital information about
hazardous substances.
Copyright © 2004 South-
Western. All rights reserved. 12–16
Creating a Safe Work Environment
Safety AwarenessSafety Awareness
ProgramsPrograms
Safety MotivationSafety Motivation
and Knowledgeand Knowledge
Enforcement ofEnforcement of
Safety RulesSafety Rules
AccidentAccident
InvestigationsInvestigations
and Recordsand Records
Elements in Creating a SafeElements in Creating a Safe
Work EnvironmentWork Environment
Copyright © 2004 South-
Western. All rights reserved. 12–17
Creating a Safe Work Environment
• Promoting Safety Awareness
The Key Role of the Supervisor
Communicating the need to work safely.
Proactive Safety Training Program
Information Technology and Safety Awareness and
Training
Copyright © 2004 South-
Western. All rights reserved. 12–18
Page From
A Safety
Awareness
Pamphlet
HRM 3
Source: Used by permission of the
National Safety Council, Itasca, Illinois.
Copyright © 2004 South-
Western. All rights reserved. 12–19
Creating a Safe Work Environment
• Typical Safety Rules
Using proper safety devices
Using proper work procedures
Following good housekeeping practices
Complying with accident- and injury-reporting
procedures
Wearing required safety clothing and equipment
Avoiding carelessness and horseplay
Copyright © 2004 South-
Western. All rights reserved. 12–20
Creating a Safe Work Environment
• Actively encourage employee participation in
the safety program by:
Jointly setting safety standards with management
Participation in safety training
Involvement in designing and implementing special
safety training programs
Involvement in establishing safety incentives and
rewards
Inclusion in accident investigations.
Copyright © 2004 South-
Western. All rights reserved. 12–21
Investigating and Recording Accidents
• Recordable Case
Any occupational death, illness, or injury to be
recorded in the log (OSHA Form 300).
Recordable accidents include: death, days away from
work, restricted work or transfer to another job, or
medical treatment beyond first aid.
Other problems include loss of consciousness or
diagnosis of a significant injury or illness by a
healthcare professional.
Copyright © 2004 South-
Western. All rights reserved. 12–22
Guide to Recording
Cases under OSHA
Figure 12.1
Results from a work accident
or from an exposure in the
work environment and is
Results from a work accident
or from an exposure in the
work environment and is
Does not result from a work
accident or from an exposure
in the work environment
Does not result from a work
accident or from an exposure
in the work environment
A death An illness An injury which involves
Copyright © 2004 South-
Western. All rights reserved. 12–23
Indoor Air Quality
Proliferating
Chemicals
Cumulative
Trauma Disorders
Health Hazards and Issues
AIDS
Video Display
Terminals
Copyright © 2004 South-
Western. All rights reserved. 12–24
Creating a Healthy Work Environment
• Recognizing and Controlling Health Hazards
Related to Hazardous Materials and Processes
Use substitutes for hazardous materials.
Alter hazardous processes and engineering controls.
Enclose or isolate hazardous processes.
Issue clothing to protect against hazards.
Improve ventilation.
Presentation Slide 12–5
Copyright © 2004 South-
Western. All rights reserved. 12–25
Creating a Healthy Work Environment
• Problems with Video Display Terminals (VDT)
Visual difficulties, muscular aches and pains, job
Stress
Solutions:
 Place the computer screen four to nine inches below eye
level. Keep the monitor directly in front of you.
 Sit in an adjustable-height chair and use a copyholder
that attaches to both the desk and the monitor.
 Use a screen with adjustable brightness and contrast
controls.
 Use shades or blinds to reduce the computer-screen
glare created by window lighting.
Copyright © 2004 South-
Western. All rights reserved. 12–26
Key Elements for a Successful Ergonomics
Program
• Provide notice and training for employees.
• Conduct pre-injury hazard assessment.
• Involve employees.
• Plan and execute.
• File injury reports.
• Evaluate and assess the ergonomics program.
Figure 12.2
Copyright © 2004 South-
Western. All rights reserved. 12–27
Creating a Healthy Work Environment
• Health Services
 First aid
 Medical diagnosis and
treatment
 Physical exams
• Employee Assistance
Programs
 Personal crises
 Emotional problems
 Alcoholism and drug abuse
• Health-Improvement
 Physical fitness programs
 Health bonuses
 Wellness programs
 Help employees manage
stress
Presentation Slide 12–6
Copyright © 2004 South-
Western. All rights reserved. 12–28
OSHA Workplace Violence Prevention
• Reducing Violence in the Workplace
Commitment to prevent violence
Identify areas of potential violence
Develop violence prevention policies
Provide violence prevention training
Evaluate program effectiveness
Copyright © 2004 South-
Western. All rights reserved. 12–29
Building Better Health
Alternative
Approaches
Wellness Programs
Health Services Focus on Nutrition
Copyright © 2004 South-
Western. All rights reserved. 12–30
Tips for Starting a Successful Wellness Program
1. Conduct a health risk assessment of employees.
2. Create incentives for employees to achieve a healthy lifestyle.
3. Create opportunities for regular physical activities during the day
or before or after work.
4. Provide nutritional advice from a registered dietitian.
5. Include healthy, low-fat choices among snacks and meals
provided in cafeterias and through vending machines.
6. Eliminate smoking from the work setting.
7. Negotiate discounts from area health clubs.
8. Start a health and fitness newsletter.
9. Focus on reducing one or two high-risk factors among
employees.
Figure 12.5
Source: Adapted from “The Surgeon General’s Call to Action to Prevent and Decrease
Overweight and Obesity 2001.” See http://www.surgeongeneral.gov/topics/obesity.
Copyright © 2004 South-
Western. All rights reserved. 12–31
Employee Assistance Programs
Emotional
Problems
Alcoholism
Abuse of Illegal
Drugs
Personal
Crises
Abuse of
Legal Drugs
Copyright © 2004 South-
Western. All rights reserved. 12–32
Abuse of Illegal Drugs
• The Drug-Free Workplace Act of
1988
Requires federal contractors and
recipients of federal grants to
ensure a drug-free work
environment.
 Department of Defense (DOD) and
Department of Transportation (DOT)
specify that employers entering into
contracts with them certify their
intention to maintain a drug-free
workplace.
Copyright © 2004 South-
Western. All rights reserved. 12–33
What Is Stress?
• Depression
Negative emotional state marked by feelings of low
spirits, gloominess, sadness, and loss of pleasure in
ordinary activities.
• Stress
Any adjustive demand caused by physical, mental, or
emotional factors that requires coping behavior.
• Alarm Reaction
A response to stress that involves an elevated heart
rate, increased respiration, elevated levels of
adrenaline in the blood, and increased blood
pressure.
Copyright © 2004 South-
Western. All rights reserved. 12–34
Job-Related Stress
• Eustress
Positive stress that accompanies
achievement and exhilaration.
• Distress
Harmful stress characterized by a
loss of feelings of security and
adequacy.
• Burnout
Most severe stage of distress,
manifesting itself in depression,
frustration, and loss of productivity.
Copyright © 2004 South-
Western. All rights reserved. 12–35
Coping with Stress
• Major Stressors:
Responsibility without authority
Inability to voice complaints
Prejudice because of age, gender, race, or religion
Poor working conditions
Inadequate recognition
Lack of a clear job description or chain of command
Unfriendly interpersonal relationships
Copyright © 2004 South-
Western. All rights reserved. 12–36
Tips for Reducing Job-Related Stress
1. Build rewarding relationships with co-workers.
2. Talk openly with managers or employees about job or personal
concerns.
3. Prepare for the future by keeping abreast of likely changes in job
demands. Don’t greatly exceed your skills and abilities.
4. Set realistic deadlines; negotiate reasonable deadlines with
managers.
5. Act now on problems or concerns of importance.
6. Designate dedicated work periods during which time interruptions
are avoided.
7. When feeling stressed, find time for detachment or relaxation.
8. Don’t let trivial items take on importance; handle them quickly or
assign them to others.
9. Take short breaks from your work area as a change of pace.
Figure 12.6

Chapter 12 Safety and Health

  • 1.
    Copyright © 2004South-Western. All rights reserved. PowerPoint Presentation by Charlie Cook
  • 2.
    Copyright © 2004South- Western. All rights reserved. 12–2 Objectives After studying this chapter, you should be able to: 1. Summarize the general provisions of the Occupational Safety and Health Act (OSHA). 2. Describe what management can do to create a safe work environment. 3. Identify the measures that should be taken to control and eliminate health hazards. 4. Describe the organizational services and programs for building better health. 5. Explain the role of employee assistance programs in HRM.
  • 3.
    Copyright © 2004South- Western. All rights reserved. 12–3 Objectives (cont’d) After studying this chapter, you should be able to: 6. Indicate methods for coping with stress.
  • 4.
    Copyright © 2004South- Western. All rights reserved. 12–4 HRM 1 Test Your Safety Smarts 1. What is the maximum fine for a nondeath OSHA citation? a. $500 b. $750 c. $20,000 d. $70,000 2. Name one of the OSHA four-point safety and health guidelines. 3. What is the OSHA “general duty clause”? 4. What percent of the U.S. population will be affected by back injuries? a. 23 b. 47 c. 60 d. 80 5. In 2001, OSHA conducted __________ workplace inspections. a. 35,897 b. 12,260 c. 18,976 d. 29,436 6. T or F? Employees have the legal right to initiate a workplace inspection. 7. Which causes more accidents: unsafe acts or unsafe conditions? 8. List 5 areas for safety that should be covered in a new employee orientation. 9. OSHA standards reflect : a. Minimum standards c. State guidelines b. Suggested requirements d. Both a and c 10. T or F? Carpal tunnel syndrome is the fear of enclosed areas such as silos, tanks, and hallways. 11. T or F? Employers are required to allow OSHA inspectors on premises for unannounced inspections.
  • 5.
    Copyright © 2004South- Western. All rights reserved. 12–5 General Provisions of OSHA • Coverage of Employees All nongovernmental employers and employees • OSHA Standards Apply to general industry, maritime, construction, and agriculture Cover the workplace, machinery and equipment, material, power sources, processing, protective clothing, first aid, and administrative requirements.
  • 6.
    Copyright © 2004South- Western. All rights reserved. 12–6 General Provisions of OSHA (cont’d) • Enforcement of the Act The Secretary of Labor is authorized by the Act to conduct workplace inspections, to issue citations, and to impose penalties on employers. Inspections have been delegated to the Occupational Safety and Health Administration of the U.S. Department of Labor.
  • 7.
    Copyright © 2004South- Western. All rights reserved. 12–7 Functions of OSHA • Workplace inspections • Citations and penalties • On-site consultations • Voluntary protection programs • Training and education Presentation Slide 12–1
  • 8.
    Copyright © 2004South- Western. All rights reserved. 12–8 OSHA’s System of Inspection Priorities FirstFirst LevelLevel FirstFirst LevelLevel SecondSecond LevelLevel SecondSecond LevelLevel ThirdThird LevelLevel ThirdThird LevelLevel FourthFourth LevelLevel FourthFourth LevelLevel Inspection of imminent danger situationsInspection of imminent danger situationsInspection of imminent danger situationsInspection of imminent danger situations Investigation of catastrophes, fatalities, andInvestigation of catastrophes, fatalities, and accidents that result in hospitalization of five oraccidents that result in hospitalization of five or more employeesmore employees Investigation of catastrophes, fatalities, andInvestigation of catastrophes, fatalities, and accidents that result in hospitalization of five oraccidents that result in hospitalization of five or more employeesmore employees Investigation of valid employee complaints ofInvestigation of valid employee complaints of alleged violations of standards or of unsafe oralleged violations of standards or of unsafe or unhealthful working conditionsunhealthful working conditions Investigation of valid employee complaints ofInvestigation of valid employee complaints of alleged violations of standards or of unsafe oralleged violations of standards or of unsafe or unhealthful working conditionsunhealthful working conditions Special-emphasis inspections aimed at specificSpecial-emphasis inspections aimed at specific high-hazard industries, occupations, orhigh-hazard industries, occupations, or substances that are injurious to healthsubstances that are injurious to health Special-emphasis inspections aimed at specificSpecial-emphasis inspections aimed at specific high-hazard industries, occupations, orhigh-hazard industries, occupations, or substances that are injurious to healthsubstances that are injurious to health
  • 9.
    Copyright © 2004South- Western. All rights reserved. 12–9 Citations and Penalties Other-Than-Other-Than- SeriousSerious Other-Than-Other-Than- SeriousSerious SeriousSeriousSeriousSerious WillfulWillfulWillfulWillful A violation that has a direct relationship to job safetyA violation that has a direct relationship to job safety and health, but one unlikely to cause death or seriousand health, but one unlikely to cause death or serious physical harm. OSHA may propose a penalty of up tophysical harm. OSHA may propose a penalty of up to $7,000 for each violation.$7,000 for each violation. A violation that has a direct relationship to job safetyA violation that has a direct relationship to job safety and health, but one unlikely to cause death or seriousand health, but one unlikely to cause death or serious physical harm. OSHA may propose a penalty of up tophysical harm. OSHA may propose a penalty of up to $7,000 for each violation.$7,000 for each violation. A violation where there is substantial probability thatA violation where there is substantial probability that death or serious physical harm could result and thedeath or serious physical harm could result and the employer knew, or should have known, of the hazard.employer knew, or should have known, of the hazard. OSHA may propose a mandatory penalty of up toOSHA may propose a mandatory penalty of up to $7,000 for each violation.$7,000 for each violation. A violation where there is substantial probability thatA violation where there is substantial probability that death or serious physical harm could result and thedeath or serious physical harm could result and the employer knew, or should have known, of the hazard.employer knew, or should have known, of the hazard. OSHA may propose a mandatory penalty of up toOSHA may propose a mandatory penalty of up to $7,000 for each violation.$7,000 for each violation. A violation that the employer intentionally andA violation that the employer intentionally and knowingly commits, or a violation that the employerknowingly commits, or a violation that the employer commits with plain indifference to the law. OSHA maycommits with plain indifference to the law. OSHA may propose penalties of up to $70,000 for each violation.propose penalties of up to $70,000 for each violation. A violation that the employer intentionally andA violation that the employer intentionally and knowingly commits, or a violation that the employerknowingly commits, or a violation that the employer commits with plain indifference to the law. OSHA maycommits with plain indifference to the law. OSHA may propose penalties of up to $70,000 for each violation.propose penalties of up to $70,000 for each violation.
  • 10.
    Copyright © 2004South- Western. All rights reserved. 12–10 Voluntary Protection Programs (VPPs) • Programs that encourage employers to go beyond the minimum requirements of OSHA. Star, Merit, and Demonstration programs Purpose of VPPs:  Recognize outstanding achievement of those who have successfully incorporated comprehensive safety and health programs into their total management system.  Motivate others to achieve excellent safety and health results in the same outstanding way.  Establish a relationship among employers, employees, and OSHA that is based on cooperation rather than coercion.
  • 11.
    Copyright © 2004South- Western. All rights reserved. 12–11 Employer Responsibilities (OSHA) • Provide hazard-free workplace. • Be familiar with mandatory OSHA standards. • Inform all employees about OSHA. • Examine workplace conditions for conformity to applicable standards. • Minimize or reduce hazards. • Provide safe tools and equipment. • Warn employees of potential hazards. • Establish operating procedures to protect employee safety & health, and communicate them. • Provide medical examinations where required by OSHA standards. • Provide training required by OSHA standards. Presentation Slide 12–2
  • 12.
    Copyright © 2004South- Western. All rights reserved. 12–12 Employer Responsibilities (OSHA) cont’d • Report major accidents and all job-caused deaths to nearest OSHA office. • Keep OSHA-required records of work-related injuries and illnesses. • Post OSHA poster. • Provide employee access to Log (OSHA Form 300) • Provide employee access to employee medical/exposure records. • Cooperate with OSHA compliance officer for inspections. • Do not discriminate against employees who properly exercise their rights under the Act. • Post OSHA citations at or near the worksite involved. • Abate cited violations within the prescribed period. Presentation Slide 12–3
  • 13.
    Copyright © 2004South- Western. All rights reserved. 12–13 Employee Responsibilities (OSHA) • Read the OSHA poster at the jobsite. • Comply with all applicable OSHA standards. • Follow all employer safety and health rules and regulations. • Wear or use prescribed protective equipment at work. • Report hazardous conditions to the supervisor. • Report any job-related injury or illness to the employer, and seek treatment promptly. • Cooperate with OSHA compliance officer on inspections. • Exercise employee rights under the Act in a responsible manner. Presentation Slide 12–4
  • 14.
    Copyright © 2004South- Western. All rights reserved. 12–14 Computing the Incidence Rate • The following equation computes the incidence rate, where 200,000 equals the base for 100 full- time workers who work forty hours a week, fifty weeks a year:
  • 15.
    Copyright © 2004South- Western. All rights reserved. 12–15 Hazardous Materials Regulation • Right-to-Know Laws Laws that require employers to advise employees about the hazardous chemicals they handle. • Hazard Communication Standard (HCS) OSHA-published hazardous chemical regulations known as the HCS prescribes a system for communicating data on health risks of handling certain materials. • Material Safety Data Sheets (MSDSs) Documents that contain vital information about hazardous substances.
  • 16.
    Copyright © 2004South- Western. All rights reserved. 12–16 Creating a Safe Work Environment Safety AwarenessSafety Awareness ProgramsPrograms Safety MotivationSafety Motivation and Knowledgeand Knowledge Enforcement ofEnforcement of Safety RulesSafety Rules AccidentAccident InvestigationsInvestigations and Recordsand Records Elements in Creating a SafeElements in Creating a Safe Work EnvironmentWork Environment
  • 17.
    Copyright © 2004South- Western. All rights reserved. 12–17 Creating a Safe Work Environment • Promoting Safety Awareness The Key Role of the Supervisor Communicating the need to work safely. Proactive Safety Training Program Information Technology and Safety Awareness and Training
  • 18.
    Copyright © 2004South- Western. All rights reserved. 12–18 Page From A Safety Awareness Pamphlet HRM 3 Source: Used by permission of the National Safety Council, Itasca, Illinois.
  • 19.
    Copyright © 2004South- Western. All rights reserved. 12–19 Creating a Safe Work Environment • Typical Safety Rules Using proper safety devices Using proper work procedures Following good housekeeping practices Complying with accident- and injury-reporting procedures Wearing required safety clothing and equipment Avoiding carelessness and horseplay
  • 20.
    Copyright © 2004South- Western. All rights reserved. 12–20 Creating a Safe Work Environment • Actively encourage employee participation in the safety program by: Jointly setting safety standards with management Participation in safety training Involvement in designing and implementing special safety training programs Involvement in establishing safety incentives and rewards Inclusion in accident investigations.
  • 21.
    Copyright © 2004South- Western. All rights reserved. 12–21 Investigating and Recording Accidents • Recordable Case Any occupational death, illness, or injury to be recorded in the log (OSHA Form 300). Recordable accidents include: death, days away from work, restricted work or transfer to another job, or medical treatment beyond first aid. Other problems include loss of consciousness or diagnosis of a significant injury or illness by a healthcare professional.
  • 22.
    Copyright © 2004South- Western. All rights reserved. 12–22 Guide to Recording Cases under OSHA Figure 12.1 Results from a work accident or from an exposure in the work environment and is Results from a work accident or from an exposure in the work environment and is Does not result from a work accident or from an exposure in the work environment Does not result from a work accident or from an exposure in the work environment A death An illness An injury which involves
  • 23.
    Copyright © 2004South- Western. All rights reserved. 12–23 Indoor Air Quality Proliferating Chemicals Cumulative Trauma Disorders Health Hazards and Issues AIDS Video Display Terminals
  • 24.
    Copyright © 2004South- Western. All rights reserved. 12–24 Creating a Healthy Work Environment • Recognizing and Controlling Health Hazards Related to Hazardous Materials and Processes Use substitutes for hazardous materials. Alter hazardous processes and engineering controls. Enclose or isolate hazardous processes. Issue clothing to protect against hazards. Improve ventilation. Presentation Slide 12–5
  • 25.
    Copyright © 2004South- Western. All rights reserved. 12–25 Creating a Healthy Work Environment • Problems with Video Display Terminals (VDT) Visual difficulties, muscular aches and pains, job Stress Solutions:  Place the computer screen four to nine inches below eye level. Keep the monitor directly in front of you.  Sit in an adjustable-height chair and use a copyholder that attaches to both the desk and the monitor.  Use a screen with adjustable brightness and contrast controls.  Use shades or blinds to reduce the computer-screen glare created by window lighting.
  • 26.
    Copyright © 2004South- Western. All rights reserved. 12–26 Key Elements for a Successful Ergonomics Program • Provide notice and training for employees. • Conduct pre-injury hazard assessment. • Involve employees. • Plan and execute. • File injury reports. • Evaluate and assess the ergonomics program. Figure 12.2
  • 27.
    Copyright © 2004South- Western. All rights reserved. 12–27 Creating a Healthy Work Environment • Health Services  First aid  Medical diagnosis and treatment  Physical exams • Employee Assistance Programs  Personal crises  Emotional problems  Alcoholism and drug abuse • Health-Improvement  Physical fitness programs  Health bonuses  Wellness programs  Help employees manage stress Presentation Slide 12–6
  • 28.
    Copyright © 2004South- Western. All rights reserved. 12–28 OSHA Workplace Violence Prevention • Reducing Violence in the Workplace Commitment to prevent violence Identify areas of potential violence Develop violence prevention policies Provide violence prevention training Evaluate program effectiveness
  • 29.
    Copyright © 2004South- Western. All rights reserved. 12–29 Building Better Health Alternative Approaches Wellness Programs Health Services Focus on Nutrition
  • 30.
    Copyright © 2004South- Western. All rights reserved. 12–30 Tips for Starting a Successful Wellness Program 1. Conduct a health risk assessment of employees. 2. Create incentives for employees to achieve a healthy lifestyle. 3. Create opportunities for regular physical activities during the day or before or after work. 4. Provide nutritional advice from a registered dietitian. 5. Include healthy, low-fat choices among snacks and meals provided in cafeterias and through vending machines. 6. Eliminate smoking from the work setting. 7. Negotiate discounts from area health clubs. 8. Start a health and fitness newsletter. 9. Focus on reducing one or two high-risk factors among employees. Figure 12.5 Source: Adapted from “The Surgeon General’s Call to Action to Prevent and Decrease Overweight and Obesity 2001.” See http://www.surgeongeneral.gov/topics/obesity.
  • 31.
    Copyright © 2004South- Western. All rights reserved. 12–31 Employee Assistance Programs Emotional Problems Alcoholism Abuse of Illegal Drugs Personal Crises Abuse of Legal Drugs
  • 32.
    Copyright © 2004South- Western. All rights reserved. 12–32 Abuse of Illegal Drugs • The Drug-Free Workplace Act of 1988 Requires federal contractors and recipients of federal grants to ensure a drug-free work environment.  Department of Defense (DOD) and Department of Transportation (DOT) specify that employers entering into contracts with them certify their intention to maintain a drug-free workplace.
  • 33.
    Copyright © 2004South- Western. All rights reserved. 12–33 What Is Stress? • Depression Negative emotional state marked by feelings of low spirits, gloominess, sadness, and loss of pleasure in ordinary activities. • Stress Any adjustive demand caused by physical, mental, or emotional factors that requires coping behavior. • Alarm Reaction A response to stress that involves an elevated heart rate, increased respiration, elevated levels of adrenaline in the blood, and increased blood pressure.
  • 34.
    Copyright © 2004South- Western. All rights reserved. 12–34 Job-Related Stress • Eustress Positive stress that accompanies achievement and exhilaration. • Distress Harmful stress characterized by a loss of feelings of security and adequacy. • Burnout Most severe stage of distress, manifesting itself in depression, frustration, and loss of productivity.
  • 35.
    Copyright © 2004South- Western. All rights reserved. 12–35 Coping with Stress • Major Stressors: Responsibility without authority Inability to voice complaints Prejudice because of age, gender, race, or religion Poor working conditions Inadequate recognition Lack of a clear job description or chain of command Unfriendly interpersonal relationships
  • 36.
    Copyright © 2004South- Western. All rights reserved. 12–36 Tips for Reducing Job-Related Stress 1. Build rewarding relationships with co-workers. 2. Talk openly with managers or employees about job or personal concerns. 3. Prepare for the future by keeping abreast of likely changes in job demands. Don’t greatly exceed your skills and abilities. 4. Set realistic deadlines; negotiate reasonable deadlines with managers. 5. Act now on problems or concerns of importance. 6. Designate dedicated work periods during which time interruptions are avoided. 7. When feeling stressed, find time for detachment or relaxation. 8. Don’t let trivial items take on importance; handle them quickly or assign them to others. 9. Take short breaks from your work area as a change of pace. Figure 12.6

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