CentOS implementation requires careful consideration of who will support the system and how problems will be addressed. The document questions whether system administrators know how to support CentOS servers, if disaster recovery tests have been performed, and if servers are properly monitored and patched. It suggests that relying solely on community support risks delays and downtime, and leaves servers vulnerable to attacks. Professional support services can help address these issues through 24/7 assistance and direct access to security updates and patches.