This document summarizes an interpersonal effectiveness training program. The program focuses on developing three key pillars: excellent self-awareness, a well-developed network, and effective relationship skills. These pillars are essential for professionals to influence stakeholders, inspire teams, and achieve objectives. The program uses a blended learning approach with e-learning modules and a 3-day classroom training. Participants will learn about developing an interpersonal communication strategy, building their network, communicating effectively, and leveraging cooperation instead of confrontation. The goal is for professionals to enhance their cross-functional relationships and become more effective leaders through strengthened interpersonal skills.

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P E r sona l an d ProfEssion al EffEct ivEn Ess
Effective network and relationships
Some professionals really stand out: they inspire their staff, they analyse situations, they make Global performance
the right decisions, their teams listen to them and succeed. Excellent interpersonal skills enable • elect theright relationship networks for your
S
these individuals to successfully influence stakeholders so their teams and organisations achieve professional objectives
their objectives. • seassertive behaviour and limit ineffective
U
outcomes
These exceptional professionals rely on three key tools: excellent self-awareness - a well-developed
•Influence your colleagues positively and effectively
network - effective relationship skills.
• cquire tools for cooperative action instead of
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An ability to influence in a changing, cross-functional environment is the key to effective and confrontation
continuous self-development. It enhances communication skills and, above all, strengthens
working relationships.
Who will benefit
Global concept
from this programme?
the 3 pillars
•Leaders,managers,projectmanagers
of interpersonal influence
Whose responsibilities go beyond the scope of their position
Who need to bring on board those over whom they do not
have authority
Global rEfErEncEs
The 8th Habit: From Effectiveness to Greatness Miniature Edition
by Stephen R. Covey (Hardcover - May 31, 2006)
The 7 Habits of Highly Effective People by Stephen R. Covey
(Paperback - Nov 9, 2004)
Reaching Out: Interpersonal Effectiveness and Self-Actualization
(9th Edition) (Paperback) by David W. Johnson
1 / 2 www.global-learning-cegos.fr

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P E r so na l a nd P rof Ession al EffEct ivEn Ess
Effective network and relationships
E-lEarninG 30’ E-lEarninG 30’ E-lEarninG 30’
E-lEarninG 30’ classroom training E-lEarninG 30’
Global Pre-programme
skills’
The 3 pillars
Developing
an interpersonal
3days Knowing
yourself better
3 routes
3 essential
levers for building
Post-programme
skills’
of interpersonal Effectivenetwork to good
blended assessment
excellence
communication
strategy andrelationships
to communicate
better
communication
a winning
cooperation
assessment
Your classroom programme Your 5 modules For you, the participant
Thethreepillarsofinterpersonalexcellence •Influence and motivate others without relying
3 pillars of interpersonal excellence
Influence, a lever for excellence on the authority of your position
developing an interpersonal communication strategy
Building your network strategy •Enhance your cross-functional relationships,
Knowing yourself better to communicate better
Engaging your personal qualities from your suppliers to your customers
3 routes to good communication
Developing effective relationships •Become a more effective leader
3 essential levers for building a winning cooperation •Gain personal satisfaction from more productive
Clarifyingyourinterpersonalinfluencestrategy
Creating your network map professional relationships
Specifying your level of influence •Enhance your relationship capital
Defining precise objectives Global plus
Knowingyourselfbettertocommunicatebetter The only blended training programme in the market that covers:
Being aware of your strengths and development areas •The concepts of relationship networks and associated For your company
Limiting your ineffective actions interpersonal strategy •Promote cross-functional cooperation that lifts
Engaging your value system •Personal characteristics linked to individual attitudes company morale
Inspiring confidence among your colleagues •Tools to build interpersonal relationships within the context •Encourage your managers to work together and develop
Recognising that all people are different of co-operation real collective intelligence
Communicatingeffectivelyandopenly Through the integrated blended approach, intensive training •Mobilise all your teams through quality relationships
Tuning your non-verbal communication and feedback, participants: at work
Speaking clearly to be understood •Concentrate on tailored and practical operational know-how •Encourage initiatives through successful cooperation
Winningthroughcooperation •Take time to thoroughly practice the required skills •Instil clear thinking and discernment in your teams
Developing balanced relationships •Benefit from a positive emotional experience to consolidate for sound decision-making
Building a winning cooperation strategy knowledge
Managing adversity and confrontation
GLobAL DEpLoymEnT
Forfurtherinformationabout: Please contact our advisors on +33 (0)1 55 00 90 90
•Creatingausers’group
•Customisingthisprogrammeforyourorganisation
2 / 2 www.global-learning-cegos.fr
•Deployingthisprogrammeinternationally