This document discusses five essential layers needed to build a better business: culture, communication, strategy, methodology, and system. It emphasizes that culture is determined by how the organization communicates and the level of understanding within the group. It also stresses that actions have consequences, so strategy is important. Additionally, it notes that different learning styles require a variety of techniques or methodology. Finally, it states that without dependable systems, other objectives can fall apart. The document is promoting the services of Glenn Capelli to help organizations improve in these five areas.

1. 5
1 2 3
ALIVE
quality and esteem based education and training
CULTURE COMMUNICATION STRATEGY
Work out what you stand for and what The quality of your workplace and Knowing that actions have consequences
you cannot stand. What is your Philosophy? brainpower of your team is partly is an important test for the human brain.
Glenn takes you beyond vision and mission determined by the ways you communicate Not understanding the consequences of our
statements to explore what you’re really with each other and the level of actions can be the difference between life
about & how it shows up in everyday action. understanding within the group. and death.Glenn will help you add to your
Working Smarter
• How to identify your culture • How round is your sharing table? toolbox of tactics with new strategies.
• Creating high performance culture • How effective are your conversations? • How Better thinking
• Creating high performance workplace • Overcoming mis-understanding: • How Else thinking
• Maintaining high performance culture preventing painful communication mistakes • What If thinking
in a crazy world
• Creating Group Genius • The tripod : fragility robustness
• When Brainstorming works anti-fragility
4 5
• Different Styles of Communication: • Everyday thinking tools for improved
discussion, argument, dialogue, chat outcomes
with GLENN
METHOD SYSTEM
CAPELLI
We all learn differently. That means we The invisible web of consistency.
need a variety of techniques to teach Without dependable systems in place,
and reach effectively. Methodology is the everything else you’re trying to
crucial highway to better understanding achieve can fall apart. How do you identify
the message. and implement a strong system that will
• Explaining the research on learning styles support your objectives, not undermine them.
• Creating impact & making your message stick • Addressing the whole system,
• Presentation skills to successfully deliver a not just a symptom
speech, a workshop or a meeting • Linear Thinking
Throughout corporate history, more businesses have failed due to poor • The power of engagement to • Ecological Thinking
leadership and management than the state of the economy. guarantee learning • Fostering Flow:developing best practice
systems & people
You need more than a good idea to be innovative. A strategy alone won’t
make you infallible. Whether your focus is on improving customer service, fresh ideas to help you build a better business
sales, teamwork, leadership, risk, safety or change management,
For further information please contact
whatever your objective, there are five essential layers you need to build
a better business. Discover them with professional educator Glenn Capelli.
email info@glenncapelli.com
tel 03 9682 4861 mob 0413 020 953
Available as a Keynote, Conference Theme, Workshop or Coaching.
website www.glenncapelli.com