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MANAGEMENT & LEADERSHIP SERIES



Professional Manager™

What is Professional Manager™?                                                                            What You Will Leave With
Research and experience have shown that a manager’s success and ability                                   •	      Clarity about the management role and the operating principles of
to contribute to an organization depend on effectively working with superiors                                     effective managers.
and peers as much as effectively leading and managing subordinates.
                                                                                                          •	      Understanding of the key behaviors that characterize the following
The objective of Professional Manager™ is to increase the effectiveness                                           operating principles in a business environment:
of the management team and individual managerial abilities. As part of the
                                                                                                                      Individual Contributor                           Team Contributor
management group, participants will identify key organizational issues and
actions, develop shared understandings and experiences, and strengthen                                                            Openness                                     Teamwork
their organizational network.                                                                                                        Trust                                     Partnering
                                                                                                                                    Quality                                    Contention
On an individual level, participants will strengthen their ability to use their
professional management practices, develop personal action plans to                                       •	      Plans for increasing your effectiveness as a professional manager.
incorporate these practices into their roles as managers, and increase their
                                                                                                          •	      Strengthened working relationships with other managers from your
overall effective power and influence in the organization.
                                                                                                                  organization.




  Professional Manager™ : The most effective approach in                                                   What You Will Experience During the 2-1/2 Day Workshop:
  helping people focus on what they can do to improve their                                                •	 OVERVIEW
  performance as a manager
                                                                                                           	     -Establishing the context for the course
    u     Addressing six key principles and thirty-six practices of professional 	
                                                                                                           	     -Setting the pattern for working together	
          management with focus on both individual and team contribution:
                                                                                                           •	 UNDERSTANDING THE ORGANIZATION
    	Openness		Teamwork
                                                                                                           	     -Establishing the role of power and influence in organizational 		
    	          Trust			                           Partnering
                                                                                                                  performance
    	          Quality			                         Contention
                                                                                                           	     -A shared understanding of the effective use of power in organizations.
    u     Providing comprehensive feedback that enables managers to be more 	
          effective when working across the organization with their colleagues.                            •	 UNDERSTANDING INDIVIDUAL CONTRIBUTION
                                                                                                           	     -The framework for understanding individual contribution to the 		
    u     Helping managers become respected individual contributors whose 	
          advice is sought and whose ideas are listened to carefully.                                             effectiveness of organizational performance.
                                                                                                           	     -Concepts and behaviors underlying the three individual contribution 	
    u     Focusing on performance, behavior, and results with the emphasis on 	
                                                                                                                  principles
          working effectively with managers across the organization
                                                                                                           	     -Feedback on six behavioral practices associated with each of the 	
   ABOUT THE AUTHORS                                                                                              principles.
                                                                                                           •	 UNDERSTANDING TEAM CONTRIBUTION
                         Dr Donald T. Tosti & Stephanie F. Jackson                                         	-Key principles and behaviors that contribute to the effectiveness of the 	
                         Founding Partners, Vanguard Consulting, Inc.                                        management team.
                                                                                                           	     -Feedback on six behavioral practices associated with each of the 	
   Dr. Donald T. Tosti is an educator and internationally recognized pioneer in                                   principles.
   performance-based approaches to organizational effectiveness. T&D Magazine
                                                                                                           •	 ACTION PLANNING
   and the American Society have recognized him as a key contributor to Human
   Performance Improvement (HPI) technology in the United States.                                          	-Individual Action Planning in which participants develop plans for the 	
                                                                                                             application of behaviors
   LE co-author, Stephanie F. Jackson, is a Senior Partner at Vanguard, where
   she specializes in the evaluation of performance and organizational systems,                            	     -Group work to help ensure that participants will effectively apply 	
   and in the design of behavioral and skills-based change programs.                                              principles and behaviors in their workplace.

                                                    For more information about Persona GLOBAL®, Inc.’s metrics and methodologies, please contact info@personaglobal.com
                                                    or visit www.personaglobal.com


        ABOUT Persona GLOBAL®                                                                                                Corporations that have benefited from Persona GLOBAL ® Programs
                                                                                                                             include:
        Persona GLOBAL® is a worldwide provider of assessment tools and methodologies for corporations facing
        challenges in change leadership, communication, organizational alignment, sales, customer service                    •   BMW             •   Applied Materials     •   British Airways
        and management. Persona GLOBAL®, Inc.’s metrics and methodologies are currently available in 70+                     •   Mitsubishi      •   Dell Computer         •   Japan Airlines
                                                                                                                             •   Disney          •   IBM                   •   Credit Suisse
        countries; its programs have been translated in up to 38 languages. More than 1,350 certified Persona
                                                                                                                             •   Coca-Cola       •   Alcatel               •   American Express
        GLOBAL® practitioners around the world serve their clients as strategic business partners.
                                                                                                                             •   Hitachi         •   Motorola              •   SONY Music Entertainment
          © 2005 Persona GLOBAL® is a trademark of Persona GLOBAL®, Inc. in the United States and other countries. All other products mentioned are trademark or registered of their respective owners.

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Managing & leading effectively

  • 1. MANAGEMENT & LEADERSHIP SERIES Professional Manager™ What is Professional Manager™? What You Will Leave With Research and experience have shown that a manager’s success and ability • Clarity about the management role and the operating principles of to contribute to an organization depend on effectively working with superiors effective managers. and peers as much as effectively leading and managing subordinates. • Understanding of the key behaviors that characterize the following The objective of Professional Manager™ is to increase the effectiveness operating principles in a business environment: of the management team and individual managerial abilities. As part of the Individual Contributor Team Contributor management group, participants will identify key organizational issues and actions, develop shared understandings and experiences, and strengthen Openness Teamwork their organizational network. Trust Partnering Quality Contention On an individual level, participants will strengthen their ability to use their professional management practices, develop personal action plans to • Plans for increasing your effectiveness as a professional manager. incorporate these practices into their roles as managers, and increase their • Strengthened working relationships with other managers from your overall effective power and influence in the organization. organization. Professional Manager™ : The most effective approach in What You Will Experience During the 2-1/2 Day Workshop: helping people focus on what they can do to improve their • OVERVIEW performance as a manager -Establishing the context for the course u Addressing six key principles and thirty-six practices of professional -Setting the pattern for working together management with focus on both individual and team contribution: • UNDERSTANDING THE ORGANIZATION Openness Teamwork -Establishing the role of power and influence in organizational Trust Partnering performance Quality Contention -A shared understanding of the effective use of power in organizations. u Providing comprehensive feedback that enables managers to be more effective when working across the organization with their colleagues. • UNDERSTANDING INDIVIDUAL CONTRIBUTION -The framework for understanding individual contribution to the u Helping managers become respected individual contributors whose advice is sought and whose ideas are listened to carefully. effectiveness of organizational performance. -Concepts and behaviors underlying the three individual contribution u Focusing on performance, behavior, and results with the emphasis on principles working effectively with managers across the organization -Feedback on six behavioral practices associated with each of the ABOUT THE AUTHORS principles. • UNDERSTANDING TEAM CONTRIBUTION Dr Donald T. Tosti & Stephanie F. Jackson -Key principles and behaviors that contribute to the effectiveness of the Founding Partners, Vanguard Consulting, Inc. management team. -Feedback on six behavioral practices associated with each of the Dr. Donald T. Tosti is an educator and internationally recognized pioneer in principles. performance-based approaches to organizational effectiveness. T&D Magazine • ACTION PLANNING and the American Society have recognized him as a key contributor to Human Performance Improvement (HPI) technology in the United States. -Individual Action Planning in which participants develop plans for the application of behaviors LE co-author, Stephanie F. Jackson, is a Senior Partner at Vanguard, where she specializes in the evaluation of performance and organizational systems, -Group work to help ensure that participants will effectively apply and in the design of behavioral and skills-based change programs. principles and behaviors in their workplace. For more information about Persona GLOBAL®, Inc.’s metrics and methodologies, please contact info@personaglobal.com or visit www.personaglobal.com ABOUT Persona GLOBAL® Corporations that have benefited from Persona GLOBAL ® Programs include: Persona GLOBAL® is a worldwide provider of assessment tools and methodologies for corporations facing challenges in change leadership, communication, organizational alignment, sales, customer service • BMW • Applied Materials • British Airways and management. Persona GLOBAL®, Inc.’s metrics and methodologies are currently available in 70+ • Mitsubishi • Dell Computer • Japan Airlines • Disney • IBM • Credit Suisse countries; its programs have been translated in up to 38 languages. More than 1,350 certified Persona • Coca-Cola • Alcatel • American Express GLOBAL® practitioners around the world serve their clients as strategic business partners. • Hitachi • Motorola • SONY Music Entertainment © 2005 Persona GLOBAL® is a trademark of Persona GLOBAL®, Inc. in the United States and other countries. All other products mentioned are trademark or registered of their respective owners.