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Scientific Management
and Other Leading
Techniques of a Modern
CPA Firm
EdKless
RonBaker
TomHood
#greatcpe
Efficiency
2
I knew I could control one thing, and that is my time
and my hours and my effort and my efficiency.
- Ryan Seacrest
λογόs
3
In the beginning there was the ratio, and the ratio was
with God, and the ratio was God.
- John 1:1
My Quest for Generic Efficiency
4
Inputs
----------
Outputs
Is
----------
Ought
Ron Baker, Founder
VeraSage Institute
Why
Timesheet
s Are
Critical
Taylorism: The application of scientific methods to the problem of
obtaining maximum efficiency in work
―Taylor’s Scientific Management
idea is perhaps the most powerful
as well as the most lasting
contribution America has made to
Western though since the Federalist
Papers.’‖
Peter Drucker
“What you can
measure you can
manage.”
––The McKinsey Maxim
Taylor’s Scientific System
1. Break down job into its component parts.
2. Time each of those parts with a stopwatch to find out
just how quickly they can be achieved by the
quickest and most efficient workers.
3. Get rid of any parts of the job that aren’t necessary.
4. Add in ―about‖ 40 percent to the time for unavoidable
delays. Over time, SM will take this to zero
5. Organize your pay system so that the most efficient
people can earn considerably more money by
meeting the optimum times, while the average have
to struggle to keep up.
Four Reasons Why Timesheets Are Critical
1. They are a pricing tool
2. They are a cost accounting tool
3. They measure the efficiency of our
professionals
4. They are a project management tool
Ron@verasage.com
Twitter @ronaldbaker
Phone 707.769.0965
VeraSage website/blog
www.verasage.com
Thank You!
Efficiency in Professional Project Management
• BAC – Budget at completion
• AC – Actual costs to date
• PV – Planned value = Planned % complete * BAC
• EV – Earned value = Actual % complete * BAC
• CV – Cost variance = EV – AC
• SV – Scheduled variance = EV – PV
• CPI – Cost performance index = EV / AC
• SPI – Scheduled performance index = EV /PV
13
Getting to Some Efficiency Metrics
• BAC = $50,000
• AC = $20,000
• Planned % complete = 75%
• Actual % complete = 25%
• PV = 75% * $50,000 = $37,500
• EV = 25% * $50,000 = $12,500
• CV = $12,500 – $20,000 = $7,500
• SV = $12,500 – $37,500 = $25,000
• CPI = $12,500 / $20,000 = 62.5%
• SPI = $12,500 / $37,500 = 33%
14
If there is a conversation about the future
of the profession, you're bound to hear
Hood's name mentioned as one of the
people leading the way.
– Accounting Today
Tom Hood, CPA, CITP, CGMA
• Named the Second Most Influential in Accounting by
Accounting Today Magazine 2013
• Top 150 Influencer by Linked-In
• Top 25 Influencers in Learning & HR by HR Examiner
• Top 25 Public Accounting Thought Leaders by CPA
Practice Adviser
• Working on Learning Management with
AICPA/CPA2Biz, Cloud Curriculum, Performance
Management /XBRL, Leadership & Generations
CEO
Maryland Association of CPAs
(MACPA) www.macpa.org
Business Learning Institute
(BLI) www.blionline.org
http://www.linkedin.com/in/tomhood/
Where did I get
this stuff?
The research…
www.blionline.org
The Research – is all wrong
www.blionline.org
1. A shortage of creative, agile leaders.
2. Inability to rapidly develop workforce skills and
capabilities.
3. Ineffective collaboration and knowledge sharing.
Source: 2010 IBM Global Chief Human Resource Officer
study
The top three issues facing human resources & talent
development
www.blionline.org
• Career Path (Ladder)
• Competency-based
Learning
• Curriculum
• Cloud
Our approach – The Four
C’s
www.blionline.org
The Bounce (is wrong)
The TTHUD is the way
Technic
al
Training
Helping
U
Gladwell was
partially right.
Accounting &
tax mastery
require more
training
www.blionline.org
TTHUD
This is
what
matters
most
Y
www.blionline.org
How can we help you keep your L>C
• Strategy & Alignment
• Curriculum tied to strategy
• I2a Leadership Academy
• BLI Leadership Express -
on-demand leadership
support
• Social learning
In a period of rapid change
and increasing complexity,
the winners will be those
organizations who can keep
their rate of learning greater
than the rate of change and
greater than their
competition. – Tom Hood
http://cpa.tc/32r
Leadership Education for
Accounting Professionals
New technologies.
New trends.
New client expectations.
The accounting profession today is dramatically different
than it was just a few years ago. Every day the learning
curve becomes steeper and harder to climb. That’s why
Sage has partnered with the Business Learning Institute to
offer Leadership Education for Accounting Professionals.
na.sage.com/leap
Leadership Education for
Accounting Professionals
The Sage Difference
Not your traditional CPE classes!
Leadership Education for Accounting
Professionals will help you:
• Improve customer relationships - Add more value to your client relationships by
shifting the focus to the insights and guidance your clients are asking for.
• Stay current - Stay on top of emerging trends for accountants and small
businesses.
• Grow your business - Uncover business growth strategies for your firm and
your clients.
• Get the flexibility you need - Optimize your knowledge and skills in the format
you prefer—live or online.
Leadership Education for
Accounting Professionals
In-Person - Available in select cities across North America, these interactive
educational courses provide opportunities to have your questions answered
and network with peers.
Webcast - Live and replay at scheduled times, these webcasts give you the
freedom to participate online. Instructors are always available to answer
your questions and best of all, no tests.
On-demand - The ultimate in educational convenience! These self-paced,
interactive courses are perfect for the accounting professional who needs
just-in-time education at their fingertips.
Leadership Education for
Accounting Professionals
na.sage.com/leap

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Scientific management and other leading techniques of a modern CPA firm

  • 1. Scientific Management and Other Leading Techniques of a Modern CPA Firm EdKless RonBaker TomHood #greatcpe
  • 2. Efficiency 2 I knew I could control one thing, and that is my time and my hours and my effort and my efficiency. - Ryan Seacrest
  • 3. λογόs 3 In the beginning there was the ratio, and the ratio was with God, and the ratio was God. - John 1:1
  • 4. My Quest for Generic Efficiency 4 Inputs ---------- Outputs Is ---------- Ought
  • 5. Ron Baker, Founder VeraSage Institute Why Timesheet s Are Critical
  • 6. Taylorism: The application of scientific methods to the problem of obtaining maximum efficiency in work
  • 7.
  • 8. ―Taylor’s Scientific Management idea is perhaps the most powerful as well as the most lasting contribution America has made to Western though since the Federalist Papers.’‖ Peter Drucker
  • 9. “What you can measure you can manage.” ––The McKinsey Maxim
  • 10. Taylor’s Scientific System 1. Break down job into its component parts. 2. Time each of those parts with a stopwatch to find out just how quickly they can be achieved by the quickest and most efficient workers. 3. Get rid of any parts of the job that aren’t necessary. 4. Add in ―about‖ 40 percent to the time for unavoidable delays. Over time, SM will take this to zero 5. Organize your pay system so that the most efficient people can earn considerably more money by meeting the optimum times, while the average have to struggle to keep up.
  • 11. Four Reasons Why Timesheets Are Critical 1. They are a pricing tool 2. They are a cost accounting tool 3. They measure the efficiency of our professionals 4. They are a project management tool
  • 12. Ron@verasage.com Twitter @ronaldbaker Phone 707.769.0965 VeraSage website/blog www.verasage.com Thank You!
  • 13. Efficiency in Professional Project Management • BAC – Budget at completion • AC – Actual costs to date • PV – Planned value = Planned % complete * BAC • EV – Earned value = Actual % complete * BAC • CV – Cost variance = EV – AC • SV – Scheduled variance = EV – PV • CPI – Cost performance index = EV / AC • SPI – Scheduled performance index = EV /PV 13
  • 14. Getting to Some Efficiency Metrics • BAC = $50,000 • AC = $20,000 • Planned % complete = 75% • Actual % complete = 25% • PV = 75% * $50,000 = $37,500 • EV = 25% * $50,000 = $12,500 • CV = $12,500 – $20,000 = $7,500 • SV = $12,500 – $37,500 = $25,000 • CPI = $12,500 / $20,000 = 62.5% • SPI = $12,500 / $37,500 = 33% 14
  • 15. If there is a conversation about the future of the profession, you're bound to hear Hood's name mentioned as one of the people leading the way. – Accounting Today Tom Hood, CPA, CITP, CGMA • Named the Second Most Influential in Accounting by Accounting Today Magazine 2013 • Top 150 Influencer by Linked-In • Top 25 Influencers in Learning & HR by HR Examiner • Top 25 Public Accounting Thought Leaders by CPA Practice Adviser • Working on Learning Management with AICPA/CPA2Biz, Cloud Curriculum, Performance Management /XBRL, Leadership & Generations CEO Maryland Association of CPAs (MACPA) www.macpa.org Business Learning Institute (BLI) www.blionline.org http://www.linkedin.com/in/tomhood/
  • 16.
  • 17. Where did I get this stuff?
  • 20. www.blionline.org 1. A shortage of creative, agile leaders. 2. Inability to rapidly develop workforce skills and capabilities. 3. Ineffective collaboration and knowledge sharing. Source: 2010 IBM Global Chief Human Resource Officer study The top three issues facing human resources & talent development
  • 21.
  • 22. www.blionline.org • Career Path (Ladder) • Competency-based Learning • Curriculum • Cloud Our approach – The Four C’s
  • 24. The TTHUD is the way Technic al Training Helping U Gladwell was partially right. Accounting & tax mastery require more training
  • 26. www.blionline.org How can we help you keep your L>C • Strategy & Alignment • Curriculum tied to strategy • I2a Leadership Academy • BLI Leadership Express - on-demand leadership support • Social learning In a period of rapid change and increasing complexity, the winners will be those organizations who can keep their rate of learning greater than the rate of change and greater than their competition. – Tom Hood http://cpa.tc/32r
  • 27. Leadership Education for Accounting Professionals New technologies. New trends. New client expectations. The accounting profession today is dramatically different than it was just a few years ago. Every day the learning curve becomes steeper and harder to climb. That’s why Sage has partnered with the Business Learning Institute to offer Leadership Education for Accounting Professionals. na.sage.com/leap
  • 28. Leadership Education for Accounting Professionals The Sage Difference Not your traditional CPE classes! Leadership Education for Accounting Professionals will help you: • Improve customer relationships - Add more value to your client relationships by shifting the focus to the insights and guidance your clients are asking for. • Stay current - Stay on top of emerging trends for accountants and small businesses. • Grow your business - Uncover business growth strategies for your firm and your clients. • Get the flexibility you need - Optimize your knowledge and skills in the format you prefer—live or online.
  • 29. Leadership Education for Accounting Professionals In-Person - Available in select cities across North America, these interactive educational courses provide opportunities to have your questions answered and network with peers. Webcast - Live and replay at scheduled times, these webcasts give you the freedom to participate online. Instructors are always available to answer your questions and best of all, no tests. On-demand - The ultimate in educational convenience! These self-paced, interactive courses are perfect for the accounting professional who needs just-in-time education at their fingertips.
  • 30. Leadership Education for Accounting Professionals na.sage.com/leap

Editor's Notes

  1. BAC - How much was originally planned for this project to cost.AC = Actual costsPV = How much work should have been completed at a point in time based on the plan. Derived by measuring planned work completed at a point in time.EV (aka Budgeted Cost of Work Performed – BCWP) = How much work was actually completed during a given period of time. Derived by measuring actual work completed at a point in the schedule.CV = The difference between what we expected to spend and what was actually spent.SV = The difference between where we planned to be in the schedule and where we are in the scheduleCPI - The rate at which the project performance is meeting cost expectations during a given period of time.SPI =The rate at which the project performance is meeting schedule expectations up to a point in time.
  2. The top three issues facing human resources & talent development are:A shortage of creative, agile leaders.Inability to rapidly develop workforce skills and capabilities.Ineffective collaboration and knowledge sharing.Source: 2010 IBM Global Chief Human Resource Officer study
  3. http://www.blionline.org/blog/94/how-to-deal-with-the-top-5-learning-trends
  4. The Bounce is a standardized career path framework used to communicate the progression of the CPA / Accounting Career. It is based on the concept of a reflective bounce (like a basketball bounce pass) where initial momentum is required early in the career (mastery of technical proficiencies) in order to get the bigger bounce and momentum on the other side with leadership proficiencies.For more information see http://cpa.tc/2qh
  5. The Top 5 Skills CPAs Need NowThe Top Five Skills CPAs need for the future (research by AICPA & CPA Horizons 2025 Project)Leadership: The ability to develop and share insights and the aptitude to mobilize and inspire others to action. Leadership is about finding possibilities and developing people, utilizing their strengths, and shaping the future.Communications: Able to give and exchange information with meaningful context and appropriate delivery and interpersonal skills. It includes the ability to make thinking visible to others in a way they can easily grasp.Strategic thinking: A future-minded and flexible mindset that thinks critically and creatively. The ability to link data, knowledge and insights together to provide quality advice for strategic decision-making.Collaboration and synthesis: Being effective at engaging others and working across boundaries to turn challenges into opportunities, including the ability to consider the whole picture (past, present, and future context) and create alternatives and options for the future.Being tech savvy: Anticipating technology changes and how they can benefit others. Being adept at standardizing data for transparency, efficient exchange, and visualization.
  6. http://www.b;ionline.orgThe #1 Job of a leader is…The Top 5 Skills CPAs Need NowHow to Deal with the Top 5 Learning Trends