Office 365 is Microsoft's cloud-based productivity suite that provides email, calendaring, document creation and sharing, video conferencing, and more. It offers various versions including E1, E3, and E4 that provide different feature sets for different organization sizes and needs. Office 365 offers hybrid deployment options that allow integration with on-premises Exchange and Lync servers. It provides a more full-featured suite compared to competitors like Google Apps.

1. Office 365: The latest and
greatest in the cloud

2. Quick Facts
About Us Approach Partnerships
• 23rd Year • Vendor • Microsoft Gold
• Grand Rapids & Independent • VMware
Royal Oak • Non-reseller Enterprise
• 30 Staff • Professional • Citrix Silver
Services Only • Cisco Premier
• Novell Gold

3. Microsoft Gold Partner
Competencies Successes Pinpoint
Three Gold Customer Microsoft’s official
Excellence Award partner directory
Five Silver
Virtual Technical
Specialist (VTSP) 5-star rating
Managed Partner
Numerous Partner
Awards

4. Expertise

5. Get Social with C/D/H
@cdhtweetstech facebook.com/cdhtech
www.linkedin.com/company/cdh

6. Your Presenter
Eric Inch
Lead Consultant,
Unified Communications
& Infrastructure
CISSP, MCITP, MCTS, CCA, CCNA
EricI@cdh.com

7. Agenda
• Overview of Office 365
• Technologies
• Identity options
• Versions
• Solutions comparisons

8. • Email • Word Processing
• Contacts • Electronic
• Calendaring Spreadsheets
• Task Management • Presentation
• Instant Messaging Software
• Presence • Document
Awareness Management
• PC to PC audio / • Web Conferencing
video
• Intranet Sites
• Unified Messaging
• Cloud Storage

10. Exchange Online
• 25 GB mailbox
• Resource and shared mailboxes
• Deleted item/mbx recovery
– 14 days / 30 days
• Exchange Online protection
– Hosted mail hygiene
• Outlook Anywhere, ActiveSync, Outlook Web
Access
• Blackberry Internet Service
• Rich Co-existence

11. Migration Strategies
• Cut-over migration
– Mailbox sync
• Staged migration
– Pilot groups
– Rich co-existence
• IMAP
• Third-party migration tools
– MigrationWiz
– Quest Migrator

12. Hybrid
• On-premises with hosted
• Seamless co-existence
• Free/busy sharing
• Unified global address list
• SMTP routing

13. Exchange Online (cont.)
• Secure mail routing between on-premises and Exchange Online
organizations.
• Mail routing with a shared domain namespace.
• A unified global address list (GAL), also called a “shared address book.”
• Free/busy and calendar sharing between on-premises and Exchange
Online organizations.
• Centralized control of inbound and outbound mail flow.
• A single Microsoft Office Outlook Web App URL for both the on-premises
and Exchange Online organizations.
• Remote mailbox move
• Centralized mailbox management using on-premises admin center (EAC).
• Message tracking, MailTips, and multi-mailbox search between on-
premises and Exchange Online organizations.
• Cloud-based message archiving for on-premises Exchange mailboxes.
Exchange Online Archiving can be used with a hybrid deployment.

14. Lync Online
• Instant messaging
– Internal
– Federation
• Presence
• Conferencing
• Hybrid
Enterprise voice for Lync Online on 18-month
roadmap.

15. Lync Clients
• Lync client
– Status
• Available, Away, Busy, Do Not Disturb
– Status change alerts
– Privacy Relationship
– Federation / Public IM connectivity
• Mobility
– Communication anywhere
– Smart phones, tablets, computers
– Remote access

16. Lync Conferencing
• PowerPoint, Whiteboard, desktop sharing
• Gallery View
– Multiple video streams up to five participants
– HD Video up to 1080P in multiparty conferences
• Presenter Only
Video Mode / Video
Spotlight
• Video Preview
• OneNote

17. Hybrid
• Lync Online 2013
• ADFS and DirSync
• Supported topology
– Completely Lync 2013 on-premise
– Lync 2010 with Lync 2013. Edge and next hop either Lync 2013 or Lync
2010 with latest CU
– OCS 2007 R2 with Lync 2013. Edge and next hop is Lync 2013
• Users first created on-premise then migrated to Lync Online
• SRV records pointed to on-premises Lync Edge
• Migration considerations
1. User contacts - 250 limit
2. Instant messaging and presence - User contact lists and groups are migrated
3. Conferencing data, meeting content, and scheduled meetings – Not migrated

18. Lync Hybrid
• Functionality
– Integration with on-premise PBX
– Exchange hosted UM
– Hold/retrieve, transfer, call forwarding
– Media bypass
– Lync phone edition
• Limitations
– No response groups
– Remote call control
– Call center integration

19. SharePoint Online
• Document Management
– Versioning
– Workflows
• Project or team sites
• Discussion boards, Wiki, calendars
• Business Intelligence
• Public web
• Office web apps

20. SharePoint Server SharePoint Online
Standard Enterprise Plan 1 Plan 2
Apps App Catalog and Marketplace X X X X
Team Sites X X X X
Work Management X X X X
Collaboration
Social X X X X
External Sharing X X
Basic Search X X X X
Search Standard Search X X X X
Enterprise Search X X
Content Management X X X X
Content Management Records Management X X X X
E-discovery, ACM, Compliance X X
Excel Services, PowerPivot,
X X
Business Intelligence PowerView
Scorecards & Dashboards X
Access Services X X X
Visio Services X X
Business Solutions Form Based Application X X
SharePoint 2013 Workflow X X X
Business Connectivity Services X X X

21. Identity Options
Cloud ID Cloud ID + DirSync Federated IDs + DirSync
Pros Pros Pros
• No servers required on- • Users accounts • SSO with corporate
premise administered on-premise credentials
• Allows for co-existence • Accounts administered
Cons scenarios on-premise
• No SSO • Users on-premise
• Separate credentials, Cons password policy
different password • No SSO • Allows for hybrid
policies • Separate credentials, scenarios
different password
policies Cons
• Single server • Additional server
deployment infrastructure

22. Single Sign-on
• AD username and password
• Hybrid scenarios
• Requirements
– Active Directory DirSync
– Active Directory Federations Services

23. Office Web Apps
• Browser-based versions of Office
– Word, PowerPoint, Excel, OneNote
• View and edit documents from devices
• Store and share documents
– Local Office not required
• SharePoint Online and SkyDrive

24. SkyDrive
• Cloud storage
• Sharing files
– https://skydrive.live.com/redir?resid=87DD8E14D39DC1
3D!7182&authkey=!ANg6vx8Qz61jlYc
• Multiple devices
– Computer, tablet, phone
• Automatic uploading from SkyDrive
folders
• Web Apps

25. Versions
MidSize E1 E3 E4
# Users 300 Unlimited Unlimited Unlimited
Office Web Apps X X X X
IM/Presence X X X X
Web Conferencing X X X X
Public Web X X X X
Spam/Malware X X X X
AD Integration X X X X
Site Mailboxes X X X X
Advanced Email X X
eDiscovery X X
Hosted UM X X
Business Intelligence X X
Lync Server On-prem X
Pricing (user/month) $15 $8 $20 $22

26. Academic Pricing

27. Solution Comparison
• Office 365 vs Google Apps
Office 365
Exchange Online Gmail
Lync Online Google Talk
SharePoint Online Google Sites
Office Web Apps Google Docs
SkyDrive Drive

28. Office 365: Value Proposition and
Differentiators
Offering Strategy
Microsoft Google Apps
Full suite of offerings serving low cost, Single offering with a “one-size-fits-all”
basic needs up to and including approach for every type of user
Enterprise Information Workers needing
the richest capabilities.
Richest Software
Microsoft Google Apps
Richer set of capabilities, including SaaS providing basic capabilities
Office, providing the best experience
across the PC, Phone & Browser
Choice & Flexibility
Microsoft Google Apps
Seamless integration with On-premises No On-premises options; integration
solutions taking advantage of existing provided through 3rd parties or custom
technologies (e.g. RMS, Active coding
Directory)

29. Office 365: Strategy for Diverse Needs
Offering Strategy
Microsoft Google Apps
Full suite of offerings Single offering with a “one-size-fits-all”
• Messaging • Messaging • Messaging
• Collaboration • Collaboration • Collaboration
• Basic productivity • Basic productivity • Basic productivity
• Virtual meeting • Virtual meeting • Virtual meeting
• Fidelity with Office • Fidelity with Office • Fidelity with Office
documents documents documents
• Option for Office Pro • Option for Office Pro • Option for Office Pro
Plus Plus Plus
• 24x7 Support & • 24x7 Support &
financially backed financially backed
SLA SLA
• Advanced • Advanced
Collaboration Collaboration
• Unified Messaging • Unified Messaging
• Finer Grained IT • Finer Grained IT
KEY: Also provided by Google Apps Control Control
• Kiosk Offerings • Kiosk Offerings
• Voice (PBX, Call
Control)

30. Thank You
Royal Oak Grand Rapids
306 S. Washington Ave. 15 Ionia SW
Suite 212 Suite 270
Royal Oak, MI 48067 Grand Rapids, MI 49503
(248) 546-1800 (616) 776-1600
www.cdh.com