The document discusses various strategies for process design including process focus, repetitive focus, product focus, and mass customization. It provides examples of each type of focus, such as a print shop exemplifying process focus. Process focus involves organizing facilities around specific activities or processes, using general purpose equipment and skilled personnel, enabling a high degree of product flexibility but also resulting in typically high costs and low equipment utilization due to variable product flows.
Control Solutions LLC is a rapidly growing technology company that provides customized motion control solutions. It has strong partnerships with defense contractors, medical device companies, and mobility scooter manufacturers. The company maintains high quality standards with ISO and FDA certifications. It is able to provide rapid engineering and manufacturing responses to customer needs.
ISO/TS 16949:2002 is a technical specification that was prepared by the International Automotive Task Force (IATF) and the Japanese Automotive Manufacturers Association (JAMA) to define quality management system requirements for automotive production and relevant service part organizations. It has three main goals: continual improvement, defect prevention, and reducing variation and waste across the supply chain. Key terms covered in the document include APQP, FMEA, SPC, and process approach. The document provides guidance on conducting internal audits and preparing for external audits.
A review / introduction of problem solving tools for achieving process improvement / control and waste reduction - this is available as an animated PowerPoint presentation
Incepted in the year 1995, Innovative Arts is a recognized company engaged in the manufacture, export and supply of an assortment of plastic automotive components such as instrument pointers, illuminated instrument pointers, instrument tell tail clusters, dashboard components etc. These products receive global appreciation for their quality, performance and longevity. Our products ensure safe & hassle free driving. We have acquired the expertise to customize our products as per the specific requirements of our customers.
The document provides an overview of quality initiatives and performance metrics at Switchgear Equipments & Electromechanical Industry and Trade Inc. It discusses their quality core values and Elimsan Way approach, which focuses on standard work, parts, production, and process assurance. Metrics are provided tracking performance of their suggestion system, supplier improvement activities, process control, and other quality programs from 2010-2012, showing improvements in areas like cost reduction, scrap reduction, productivity increases, and more.
This document provides an overview of quality and quality management. It discusses the quality function in organizations and how it focuses on ensuring product and process quality. It also describes key aspects of a quality management system, including a quality plan, quality management standards like ISO 9001, handling non-conformances, corrective and preventive actions, the seven basic quality control tools, and generating management reports and analyses. The goal is to help students and professionals better understand quality practices in manufacturing organizations.
This general design and analysis brochure covers the various types of work we do from, product development, to stress & vibration analysis, thermal design, building ventilation, CFD analysis, etc.
Empire Precision Plastics is a full-service injection molder and tool builder that produces prototypes to high-volume precision components. It specializes in medical devices, electronics, industrial, and consumer products. Empire has 50+ employees, operates 24/7 across 3 shifts, and has 40 modern injection molding machines ranging from 25-300 tons with shot capacities from 0.5-21 ounces. It is certified to ISO 9001 and ISO 13485 quality standards.
Control Solutions LLC is a rapidly growing technology company that provides customized motion control solutions. It has strong partnerships with defense contractors, medical device companies, and mobility scooter manufacturers. The company maintains high quality standards with ISO and FDA certifications. It is able to provide rapid engineering and manufacturing responses to customer needs.
ISO/TS 16949:2002 is a technical specification that was prepared by the International Automotive Task Force (IATF) and the Japanese Automotive Manufacturers Association (JAMA) to define quality management system requirements for automotive production and relevant service part organizations. It has three main goals: continual improvement, defect prevention, and reducing variation and waste across the supply chain. Key terms covered in the document include APQP, FMEA, SPC, and process approach. The document provides guidance on conducting internal audits and preparing for external audits.
A review / introduction of problem solving tools for achieving process improvement / control and waste reduction - this is available as an animated PowerPoint presentation
Incepted in the year 1995, Innovative Arts is a recognized company engaged in the manufacture, export and supply of an assortment of plastic automotive components such as instrument pointers, illuminated instrument pointers, instrument tell tail clusters, dashboard components etc. These products receive global appreciation for their quality, performance and longevity. Our products ensure safe & hassle free driving. We have acquired the expertise to customize our products as per the specific requirements of our customers.
The document provides an overview of quality initiatives and performance metrics at Switchgear Equipments & Electromechanical Industry and Trade Inc. It discusses their quality core values and Elimsan Way approach, which focuses on standard work, parts, production, and process assurance. Metrics are provided tracking performance of their suggestion system, supplier improvement activities, process control, and other quality programs from 2010-2012, showing improvements in areas like cost reduction, scrap reduction, productivity increases, and more.
This document provides an overview of quality and quality management. It discusses the quality function in organizations and how it focuses on ensuring product and process quality. It also describes key aspects of a quality management system, including a quality plan, quality management standards like ISO 9001, handling non-conformances, corrective and preventive actions, the seven basic quality control tools, and generating management reports and analyses. The goal is to help students and professionals better understand quality practices in manufacturing organizations.
This general design and analysis brochure covers the various types of work we do from, product development, to stress & vibration analysis, thermal design, building ventilation, CFD analysis, etc.
Empire Precision Plastics is a full-service injection molder and tool builder that produces prototypes to high-volume precision components. It specializes in medical devices, electronics, industrial, and consumer products. Empire has 50+ employees, operates 24/7 across 3 shifts, and has 40 modern injection molding machines ranging from 25-300 tons with shot capacities from 0.5-21 ounces. It is certified to ISO 9001 and ISO 13485 quality standards.
This document outlines key aspects of the product design process discussed in Chapter 4. It covers the design process, rapid prototyping and concurrent design, using technology like CAD in design, design reviews, designing for the environment and quality, and quality function deployment. The goal of the design process is to match products to customer needs in the simplest way. Rapid prototyping, concurrent design, and using technology can help test and refine designs. Reviews ensure quality and identify issues. Designing for quality and the environment are also important considerations.
This document summarizes the transition of Besi Packaging Company from an engineer-to-order (ETO) model to an assemble-to-order (ATO) model. It outlines the goals of establishing modular product structures and standardized components to reduce engineering costs and lead times. It describes the approach taken, which involved communicating the vision across departments and tracking key performance indicators. The results included significantly reduced throughput times, increased profitability, and the establishment of new product lines using a configure-price-quote model. In conclusion, it emphasizes that such cultural changes require strong leadership, communication, and perseverance through market challenges.
Techserv provides ISO 9001 consulting services to help organizations implement quality management systems. They take a practical, collaborative, and effective approach in four phases: process study and design, QMS design and documentation, implementation and training, and certification. Their goal is to help clients understand requirements, design customized solutions, and achieve certification to improve processes, communication, consistency, and customer trust.
V-Empower Technical Competence WorkflowHannan Ahmed
This document summarizes V-Empower's technical competence and workflow. It outlines their core services including software development, reengineering, and maintenance. It describes their typical web architecture and waterfall project life cycle. It also provides details on their technical skills in technologies like .NET, Java, PHP, databases, graphics tools, and testing tools. Finally, it describes V-Empower's focus on project charter, quality, teamwork, and client communication.
Anne Rissewijck has 25 years of experience in factory automation and vertical integration. She has worked with many large companies on projects involving MES (Manufacturing Execution Systems), requirements, system selection, and assessments. She specializes in the strategic, tactical, and operational control of production lines according to ISA-95 standards for process level integration between ERP and control systems.
Just-in-Time (JIT) and Lean production aim to eliminate waste by producing only what is needed, when it is needed. Key elements of JIT include pull production systems using Kanban cards, small lot sizes, quick changeovers, and quality control at the source. JIT seeks to reduce inventory levels and lead times through continuous improvement efforts like Kaizen and total productive maintenance. The benefits of JIT include reduced costs, improved quality, and increased flexibility and productivity.
Plant Monitoring & Performance OptimizationMantis Romania
This document discusses a software solution called "Plant Vision" for monitoring plant operations and performance optimization. It describes challenges with current lack of production process control and proposes using RF technology and barcode labeling to enable total traceability, quality inspection, and food safety management. The solution aims to provide real-time monitoring of production, inventory, quality, and food safety compliance to increase productivity and efficiency.
This document discusses the implementation of a Kanban system by Microsoft's XIT department to manage their high workload of change requests. The department was experiencing long lead times of 155 days to fulfill change requests due to an overwhelmed backlog. They implemented Kanban principles to limit work-in-progress, prioritize flow over inventory, and visualize workflow. This helped reduce lead times and balance demand with capacity.
Enventive is a pre-CAD design optimization system that incorporates variation analysis into the design process to help engineers generate robust product designs from the start. It combines geometric modeling with variation analysis, optimization, and GD&T simulation. Using Enventive allows companies to reduce costs from issues like ECNs, tooling changes, and warranty costs by designing robust products without late-stage issues.
Managing A Successful Team Offline VersionDrPaulHancock
A recent presentation given, highlighting two opposing management techniques {McGregors X-Y styles} with context given ranging from the father of modern economics, Adam Smith, to the highly respected Statistician William Deming. The general approach taken seems a simplification, with perhaps a hybrid model suiting some systems, therefore due to concision , caveats are attached. The presentation is an offline version as it links into local mind mapping software, so some visuals are included as thumbnail examples of RCA tools and mind-maps drawn up from my experience working in the pharmaceutical inhalation devices industry and literature sources .
This document outlines a methodology for reducing changeover times through setup reduction. It discusses observing current changeover processes, analyzing the processes to identify inefficiencies, proposing and implementing improvements. The objectives are to understand setup reduction concepts and benefits, and to apply techniques to continuously reduce changeover times in order to better serve customers with increased flexibility and quick response to demand changes. A systematic approach is presented including videotaping changeovers, analyzing to classify tasks and identify issues, developing solutions, and tracking results.
The document discusses the advantages of an integrated ERP solution for the pharmaceutical industry using Microsoft Dynamics AX. It summarizes that AX for Pharma 2012 is fully compliant with various regulatory requirements, enforces operating procedures and work practices, integrates key functionality like LIMS and plant maintenance, and supports a wide range of workflows to reduce costs and ensure consistency and compliance. The approach aims to significantly reduce implementation costs through a single team and minimizing customizations.
The document discusses approaches for reengineering laboratory processes to accelerate business output. It provides an overview of a mini workshop focusing on scheduling in the laboratory and process mapping, particularly value stream mapping. The workshop aims to review efficiency improvement approaches, apply tools like scheduling and process mapping to a case study, and review lessons learned.
The key challenge is to remain successful. This presentation explains could we remain competitive and successful by imbibing the culture of Customer Focus, Continuous Improvement
The document discusses various topics related to product design and development, including:
- Companies focus on key products and customers buy satisfaction rather than just physical goods or services. Product design involves translating customer needs into specific requirements for production.
- Key factors for success include rapid response to changing markets/technologies, becoming market-driven, and pursuing flexibility over rigidity.
- Strategies like differentiation, low cost, and rapid response.
- The product lifecycle includes introduction, growth, maturity, and decline phases. Most costs are committed early in the design process.
- Methods like quality function deployment (QFD) can help translate customer wants/needs into technical requirements. Concurrent engineering involves cross
El documento describe los conceptos fundamentales del pensamiento Lean, incluyendo la eliminación de desperdicios, mapeo de flujo de valor, flujo continuo y producción por pedido. El objetivo del pensamiento Lean es maximizar el valor para el cliente eliminando todas las actividades que no agregan valor a través de procesos sin desperdicios.
Este documento describe los detalles de un proyecto de construcción de una carretera. Explica que la carretera tendrá 6 carriles y medirá 50 kilómetros de largo. También incluirá 3 intercambiadores y se espera que cueste $150 millones de dólares. La construcción tomará aproximadamente 2 años y creará numerosos puestos de trabajo.
Administracion de operaciones - Tercera edicion - Schroeder RogerRafael Trucios Maza
Este documento describe los pasos para configurar un nuevo servidor web. Explica cómo instalar el software necesario como Apache y MySQL, configurar los permisos y firewalls, y probar que el sitio funcione correctamente antes de publicarlo en Internet.
This document outlines key aspects of the product design process discussed in Chapter 4. It covers the design process, rapid prototyping and concurrent design, using technology like CAD in design, design reviews, designing for the environment and quality, and quality function deployment. The goal of the design process is to match products to customer needs in the simplest way. Rapid prototyping, concurrent design, and using technology can help test and refine designs. Reviews ensure quality and identify issues. Designing for quality and the environment are also important considerations.
This document summarizes the transition of Besi Packaging Company from an engineer-to-order (ETO) model to an assemble-to-order (ATO) model. It outlines the goals of establishing modular product structures and standardized components to reduce engineering costs and lead times. It describes the approach taken, which involved communicating the vision across departments and tracking key performance indicators. The results included significantly reduced throughput times, increased profitability, and the establishment of new product lines using a configure-price-quote model. In conclusion, it emphasizes that such cultural changes require strong leadership, communication, and perseverance through market challenges.
Techserv provides ISO 9001 consulting services to help organizations implement quality management systems. They take a practical, collaborative, and effective approach in four phases: process study and design, QMS design and documentation, implementation and training, and certification. Their goal is to help clients understand requirements, design customized solutions, and achieve certification to improve processes, communication, consistency, and customer trust.
V-Empower Technical Competence WorkflowHannan Ahmed
This document summarizes V-Empower's technical competence and workflow. It outlines their core services including software development, reengineering, and maintenance. It describes their typical web architecture and waterfall project life cycle. It also provides details on their technical skills in technologies like .NET, Java, PHP, databases, graphics tools, and testing tools. Finally, it describes V-Empower's focus on project charter, quality, teamwork, and client communication.
Anne Rissewijck has 25 years of experience in factory automation and vertical integration. She has worked with many large companies on projects involving MES (Manufacturing Execution Systems), requirements, system selection, and assessments. She specializes in the strategic, tactical, and operational control of production lines according to ISA-95 standards for process level integration between ERP and control systems.
Just-in-Time (JIT) and Lean production aim to eliminate waste by producing only what is needed, when it is needed. Key elements of JIT include pull production systems using Kanban cards, small lot sizes, quick changeovers, and quality control at the source. JIT seeks to reduce inventory levels and lead times through continuous improvement efforts like Kaizen and total productive maintenance. The benefits of JIT include reduced costs, improved quality, and increased flexibility and productivity.
Plant Monitoring & Performance OptimizationMantis Romania
This document discusses a software solution called "Plant Vision" for monitoring plant operations and performance optimization. It describes challenges with current lack of production process control and proposes using RF technology and barcode labeling to enable total traceability, quality inspection, and food safety management. The solution aims to provide real-time monitoring of production, inventory, quality, and food safety compliance to increase productivity and efficiency.
This document discusses the implementation of a Kanban system by Microsoft's XIT department to manage their high workload of change requests. The department was experiencing long lead times of 155 days to fulfill change requests due to an overwhelmed backlog. They implemented Kanban principles to limit work-in-progress, prioritize flow over inventory, and visualize workflow. This helped reduce lead times and balance demand with capacity.
Enventive is a pre-CAD design optimization system that incorporates variation analysis into the design process to help engineers generate robust product designs from the start. It combines geometric modeling with variation analysis, optimization, and GD&T simulation. Using Enventive allows companies to reduce costs from issues like ECNs, tooling changes, and warranty costs by designing robust products without late-stage issues.
Managing A Successful Team Offline VersionDrPaulHancock
A recent presentation given, highlighting two opposing management techniques {McGregors X-Y styles} with context given ranging from the father of modern economics, Adam Smith, to the highly respected Statistician William Deming. The general approach taken seems a simplification, with perhaps a hybrid model suiting some systems, therefore due to concision , caveats are attached. The presentation is an offline version as it links into local mind mapping software, so some visuals are included as thumbnail examples of RCA tools and mind-maps drawn up from my experience working in the pharmaceutical inhalation devices industry and literature sources .
This document outlines a methodology for reducing changeover times through setup reduction. It discusses observing current changeover processes, analyzing the processes to identify inefficiencies, proposing and implementing improvements. The objectives are to understand setup reduction concepts and benefits, and to apply techniques to continuously reduce changeover times in order to better serve customers with increased flexibility and quick response to demand changes. A systematic approach is presented including videotaping changeovers, analyzing to classify tasks and identify issues, developing solutions, and tracking results.
The document discusses the advantages of an integrated ERP solution for the pharmaceutical industry using Microsoft Dynamics AX. It summarizes that AX for Pharma 2012 is fully compliant with various regulatory requirements, enforces operating procedures and work practices, integrates key functionality like LIMS and plant maintenance, and supports a wide range of workflows to reduce costs and ensure consistency and compliance. The approach aims to significantly reduce implementation costs through a single team and minimizing customizations.
The document discusses approaches for reengineering laboratory processes to accelerate business output. It provides an overview of a mini workshop focusing on scheduling in the laboratory and process mapping, particularly value stream mapping. The workshop aims to review efficiency improvement approaches, apply tools like scheduling and process mapping to a case study, and review lessons learned.
The key challenge is to remain successful. This presentation explains could we remain competitive and successful by imbibing the culture of Customer Focus, Continuous Improvement
The document discusses various topics related to product design and development, including:
- Companies focus on key products and customers buy satisfaction rather than just physical goods or services. Product design involves translating customer needs into specific requirements for production.
- Key factors for success include rapid response to changing markets/technologies, becoming market-driven, and pursuing flexibility over rigidity.
- Strategies like differentiation, low cost, and rapid response.
- The product lifecycle includes introduction, growth, maturity, and decline phases. Most costs are committed early in the design process.
- Methods like quality function deployment (QFD) can help translate customer wants/needs into technical requirements. Concurrent engineering involves cross
El documento describe los conceptos fundamentales del pensamiento Lean, incluyendo la eliminación de desperdicios, mapeo de flujo de valor, flujo continuo y producción por pedido. El objetivo del pensamiento Lean es maximizar el valor para el cliente eliminando todas las actividades que no agregan valor a través de procesos sin desperdicios.
Este documento describe los detalles de un proyecto de construcción de una carretera. Explica que la carretera tendrá 6 carriles y medirá 50 kilómetros de largo. También incluirá 3 intercambiadores y se espera que cueste $150 millones de dólares. La construcción tomará aproximadamente 2 años y creará numerosos puestos de trabajo.
Administracion de operaciones - Tercera edicion - Schroeder RogerRafael Trucios Maza
Este documento describe los pasos para configurar un nuevo servidor web. Explica cómo instalar el software necesario como Apache y MySQL, configurar los permisos y firewalls, y probar que el sitio funcione correctamente antes de publicarlo en Internet.
El documento describe la investigación de operaciones (IO) como una disciplina científica que aplica métodos cuantitativos para resolver problemas de administración y control en sistemas naturales y creados por humanos. Explica que la IO usa un enfoque interdisciplinario y el método científico para encontrar soluciones óptimas que ayuden a las organizaciones a lograr sus objetivos. También resume los tipos de modelos usados en la IO como herramientas para representar problemas del mundo real de manera abstracta.
El documento trata sobre los fundamentos de la administración de operaciones. Explica que la administración de operaciones es responsable de la producción de bienes y servicios de una organización. Describe los sistemas de transformación utilizados y las funciones de los directores de operaciones como planificar, organizar, gestionar personal y dirigir. También compara las características de los bienes frente a los servicios.
Este documento describe los detalles de un proyecto de construcción de una carretera de 10 millas a través de un bosque. El proyecto requerirá la tala de 100 árboles, el movimiento de 20,000 yardas cúbicas de tierra y la instalación de 2 puentes. Se completará en 18 meses a un costo de $5 millones.
This document provides an introduction to processes and process management. It defines what a process is and explains that a process takes inputs, adds value to them, and produces outputs. It also shows input-process-output diagrams that visually represent processes. The document discusses different types of process maps, including flow charts, swim lane diagrams, and SIPOC diagrams. It explains the difference between an organization's outputs and outcomes, and provides examples of how outputs and outcomes differ for various departments and organizations.
The SIPOC diagram is a tool to map processes that captures suppliers, inputs, process steps, outputs, and customers. It involves brainstorming these elements and documenting them on a large surface under the corresponding headings.
Grain Storage Silos and Handling Equipments Producer
Grain Storage Silos, Feed Silos and Equipments, Grain Conditioning, Grain Handling Equipments, Catwalks and Support Towers, Grain Cleaning Systems, Control Panels and Automation Systems
Project & Product Management Portfolio V6citros1
The document is Steven Citron's project and product management portfolio from 1992-2008. It summarizes over 30 projects involving the development, redesign, and improvement of aerial work platforms and other industrial equipment. For each project, it provides details on project type, drivers, goals, results, budgets, and team size, demonstrating Citron's extensive experience leading cross-functional teams to successfully deliver new products on time and under budget.
The document describes the software requirements process, which includes identifying sources of requirements, understanding customer needs, defining and writing software requirements, analyzing and validating requirements, and conducting formal reviews. The key objectives are to translate software requirements into a clear specification document that establishes the system scope and is consistent, complete, realistic and unambiguous. The process involves planning, requirement gathering, documentation, and traceability activities.
This document provides an overview of Six Sigma DMAIC methodology and tools. It defines DMAIC as Define, Measure, Analyze, Improve, and Control - a process for continuous improvement that is systematic, scientific, and fact-based. An index lists tools for each DMAIC phase, including project charters, process mapping, stakeholder analysis, measurement systems analysis, statistical analysis, solution selection matrices, control plans, and more. The purpose is to guide teams through the DMAIC workflow and problem solving process.
The document discusses object-oriented systems development life cycles. It describes the software development process as consisting of analysis, design, implementation, testing, and refinement to transform user needs into a software solution. Emphasis is placed on spending more time gathering requirements, developing models, and ensuring high quality through techniques like validation and verification.
The document summarizes the Supply Chain Operations Reference model (SCOR) which provides a process reference model for supply chain management. The SCOR model defines five core processes - plan, source, make, deliver, and return. It describes the scope of these processes to include all interactions from a supplier's supplier to a customer's customer. The model is intended to help companies describe their supply chain processes, benchmark performance, and identify best practices to improve performance.
QFD is a customer-driven approach to quality function deployment that was developed in Japan in the 1960s. It enables companies to deploy the voice of the customer into new product development. Key aspects of QFD include translating customer requirements into technical requirements, using a house of quality matrix to show relationships between customer and technical requirements, and prioritizing requirements. Benefits of QFD include fewer changes, lower costs, fewer problems, and satisfied customers.
This document summarizes a presentation about configuration management given to an intermediate CMMI class. It includes an agenda that covers organization structure, the configuration management life cycle, process descriptions, interpretation issues, key activities, and CMMI coverage. Difficulties implementing configuration management are also discussed. The organization has around 300 people working on advanced printing, publishing, and imaging systems worldwide.
1) Process design involves planning the processes that transform inputs like resources, information, and time into outputs like products and services.
2) Product and service design influence and are influenced by process design - decisions in one area impact the other. Processes must be designed to effectively produce the products and services.
3) There are different types of processes like project, jobbing, batch, mass, and continuous, as well as service types like professional and mass service, which vary in factors like volume, variety, and skills required. Process mapping and analysis can improve processes.
The audacity of quality requirement-non functional testing- Aware in BugDay B...Prathan Dansakulcharoenkit
1) The document discusses best practices for defining and testing non-functional requirements, including deriving high-quality performance requirements through practical conversations, modeling real users, and identifying bottlenecks.
2) It emphasizes the importance of testing early and often to discover issues and ensure requirements are met, through approaches like baseline testing, monitoring, diagnosis, and tuning.
3) Key takeaways include gathering realistic workload data, using sufficient and representative test data, addressing gaps between test and production environments, and running tests long enough to measure steady-state performance.
Evolving the Product Management Process to Match Company GrowthSVPMA
The document discusses evolving a product management process to match company growth. It proposes combining elements of waterfall and agile methodologies. The hybrid approach emphasizes predictability from waterfall with adaptability from agile. It incorporates frequent customer feedback and testing. Project teams work in time boxes to incrementally deliver prioritized features through defined phases like concept, definition, design, development, certification and launch.
Teq Diligent is Product Engineering partner that systematically delivers measurable business value from concept to realization and sustenance.
Teq Diligent addresses the needs of PRODUCT ENGINEERING SERVICES in the field of ELECTRONICS & EMBEDDED by partnering AT ANY STAGE of product realization process with REQUIRED CAPACITY.
The document provides an overview of ISO 9001:2008 Quality Management System requirements. It discusses the evolution of quality systems, the history and development of ISO standards, and the key aims and principles of ISO 9001:2008. The document outlines the main clauses of ISO 9001:2008, including requirements for documentation, management responsibility, resource management, product realization, and measurement. It also discusses the benefits certification can provide organizations.
This document provides an overview of production management concepts including different types of production systems, manufacturing processes, and factors to consider when selecting a production system. It discusses intermittent and continuous production systems, and classifications within intermittent systems including job production and batch production. The document also describes elementary manufacturing processes such as assembling, forming, heat treatment, and machining. Key factors for comparing manufacturing systems include costs, capital investment, flexibility, and type of products produced.
Software can impact many aspects of society and is found almost everywhere. Common problems in software development include projects not fulfilling customer needs, being difficult to extend and improve, lacking documentation, and having poor quality. Software engineering aims to produce software on time, reliably, and completely by applying a systematic and disciplined approach.
Design Optimization for Additive Manufacturing - Webinar - June 28th
With the widespread use of Additive Manufacturing, a new generation of design concepts are now possible to economically produce that weren’t feasible with traditional manufacturing methods. Design Engineers can now quickly optimize designs for 3D Printing, using the new Generative Shape Designer role in the 3DEXPERIENCE platform. This new role allows designers to create optimized designs in a fraction of the time possible with current tools, while using the powerful Abaqus™ solver. See how this exciting new technology can transform your design process!
This document provides an overview of IMG Medical Group, a manufacturing group focused on medical device components. It summarizes IMG's mission to deliver high quality medical device manufacturing through engineering expertise and information technology. It outlines IMG's rapid growth, comprehensive manufacturing and R&D capabilities across multiple market sectors including medical, automotive, 3C, and office automation. Key details include IMG's proprietary IT systems, quality management systems, project management approach, and manufacturing resources that enable end-to-end solutions with
Similar to Catedra 5 -_diseño_de_bienes_y_servicios (20)
3. Matriz de diseño del producto
El lado derecho de la matriz permite;
• Definir las características del producto que contribuyen a
cumplir con las necesidades.
• Asegurar que cada necesidad prioritaria sea satisfecha al
menos por una característica del producto.
• Asegurar que cada característica contribuye a satisfacer por
lo menos a una necesidad importante de los clientes.
• Las medidas de las características del producto se pueden
derivar de una manera técnica de la medidas de las
necesidades.
• Ej. El cliente requiere que el asiento de un auto sea cómodo,
esto se traduce en parámetros específicos de las
dimensiones y estructura.
Víctor Alvarez Celedón, ICI 3
9. controles del proceso
• El control se centra en cosas especificas, se
denominan <sujetos del control>. Estos son una
mezcla de;
• Características del producto (ej. diámetro interior
alojamiento). Los controles del producto están
asociados con la decisión ¿está el producto
conforme con las especificaciones o las
metas?
• Características del proceso (ej. Temperatura del
horno de fusión). Los procesos de control están
asociados con la decisión ¿deberá el proceso
seguir o parar?
Víctor Alvarez Celedón, ICI 9
13. ANALISIS DE PROCESOS
ADMINISTRACION DE LA
PRODUCCION
Víctor Alvarez Celedón, ICI 13
14. Dell Computer Company
“How can we make the process of
buying a computer better?”
Sell custom-built PCs directly to consumer
Build computers rapidly, at low cost, and
only when ordered
Integrate the Web into every aspect of its
business
Focus research on software designed to
make installation and configuration of its
PCs fast and simple
Víctor Alvarez Celedón, ICI 14
15. QUE ENTENDEMOS POR PROCESO
EFFECTIVENESS
OF PROCESS =
Ability to achieve
desired results
Input Interrelated or interacting Output
Requirements Specified activities and control Requirements Satisfied
(Includes resources) methods (Result of a process)
Monitoring and Measuring EFFICIENCY OF
PROCESS =
Results achieved
vs. resources used
Procesos: Es cualquier parte de la organización que toma input y los
transforma en output
Víctor Alvarez Celedón, ICI 15
17. ENFOQUE DE SISTEMAS
Outputs from
Outputs from
other processes
other processes
Inputs Outputs
Outputs
to A from D
PROCESS A Inputs to B from B Inputs to D
PROCESS B PROCESS D
Outputs
from A
Outputs
Inputs to C from C
PROCESS C
Víctor Alvarez Celedón, ICI 17
18. PROCESOS DE NEGOCIOS
• IBM Corporation was among the first American companies to see the
benefits of identifying and managing business processes.
Víctor Alvarez Celedón, ICI 18
22. MAPEO – IDEF0
The IDEFØ Function
Modeling method is
designed to model the
decisions, actions, and
activities of an
organization or system.
IDEFØ is not only the
most widely used, but
also the most field
proven function
modeling method for
analyzing and
communicating the
functional perspective of
a system. Effective
IDEFØ models assist in
organizing system
analysis and promoting
effective communication
between the analyst Víctor Alvarez Celedón, ICI 22
and the customer.
24. Process, Volume, and Variety
Volume
Low Repetitive High
Volume Process Volume
High Variety
one or few Process Focus Mass Customization
units per run, projects, job shops (difficult to achieve,
high variety (machine, print, but huge rewards)
(allows carpentry) Dell Computer Co.
customization) Standard Register
Changes in
Modules
modest runs,
standardized Repetitive
modules (autos, motorcycles)
Harley Davidson
Changes in
Attributes Product Focus
(such as grade, Poor Strategy (commercial
quality, size, (Both fixed baked goods,
thickness, etc.) and variable steel, glass)
long runs only costs are Alvarez Celedón, ICI
Víctor
Nucor Steel 24
high)
25. Few High
Low Multiple Major Volume,
Volume Products, Products, High
One of a Low Higher Standard-
Kind Volume Volume ization
I. Commercial Flexibility (High)
Job Printer Unit Cost (High)
Shop French Restaurant
II. Heavy
Batch Equipment
Coffee Shop
III.
Automobile
Assembly
Assembly
Line Burger King
IV.
Sugar
Continuous Refinery Flexibility (Low)
Flow Unit Cost (Low)
Source: Modified from Robert Hayes and Steven Wheelwright, Restoring Our Competitive Edge: Competing through Manufacturing (New
York: John Wiley & Sons, 1984). p. 209. 13
26. Process Strategies
Four basic strategies
Process focus
Repetitive focus
Product focus
Mass customization
Within these basic strategies there are
many ways they may be implemented
Víctor Alvarez Celedón, ICI 26
27. Process Focus
Facilities are organized around specific
activities or processes
General purpose equipment and skilled
personnel
High degree of product flexibility
Typically high costs and low equipment
utilization
Product flows may vary considerably
making planning and scheduling a
challenge
Víctor Alvarez Celedón, ICI 27
28. Process Focus
Print Shop
High
Many variety
inputs of
outputs
Víctor Alvarez Celedón, ICI 28
29. Repetitive Focus
Facilities often organized as
assembly lines
Characterized by modules with parts
and assemblies made previously
Modules may be combined for many
output options
Less flexibility than process-focused
facilities but more efficient
Víctor Alvarez Celedón, ICI 29
30. Repetitive Focus
Automobile Assembly Line
Raw Modules
materials combined
and for many
module output
inputs options
Few
modules
Víctor Alvarez Celedón, ICI 30
31. Process Flow Diagram
Frame tube Frame-building Frame Hot-paint
bending work cells machining frame painting
THE ASSEMBLY LINE
TESTING Engines and
Incoming parts
28 tests transmissions
From Milwaukee
on a JIT arrival
Air cleaners Oil tank work cell schedule
Fluids and mufflers Shocks and forks
Fuel tank work cell Handlebars
Wheel work cell Fender work cell
Roller testing
Crating
Figure 7.3 Víctor Alvarez Celedón, ICI 31
32. Product Focus
Facilities are organized by product
High volume but low variety of
products
Long, continuous production runs
enable efficient processes
Typically high fixed cost but low
variable cost
Generally less skilled labor
Víctor Alvarez Celedón, ICI 32
33. Product Focus
Bottling Plant
Output
variation
Many in size,
inputs shape,
and
packaging
Víctor Alvarez Celedón, ICI 33
34. Product Focus
D A Scrap
Nucor Steel Plant steel
Continuous caster
B
C Electric
Ladle of molten steel furnace
Continuous cast steel
sheared into 24-ton slabs
Hot tunnel furnace - 300 ft
E F
Hot mill for finishing, cooling, and coiling
H G
I
Víctor Alvarez Celedón, ICI 34
35. Comparison of Processes
Process Repetitive Product Focus Mass
Focus Focus (High-volume, Customization
(Low volume, (Modular) low-variety) (High-volume,
high variety) high-variety)
Small quantity, Long runs, Large quantity, Large quantity,
large variety of standardized small variety of large variety of
products product made products products
from modules
General Special Special Rapid
purpose equipment aids purpose changeover on
equipment in use of equipment flexible
assembly line equipment
Víctor Alvarez Celedón, ICI 35
36. Comparison of Processes
Process Repetitive Product Focus Mass
Focus Focus (High-volume, Customization
(Low volume, (Modular) low-variety) (High-volume,
high variety) high-variety)
Operators are Employees are Operators are Flexible
broadly skilled modestly less broadly operators are
trained skilled trained for the
necessary
customization
Many job Repetition Few work Custom orders
instructions as reduces orders and job require many
each job training and instructions job instructions
changes changes in job because jobs
instructions standardized
Víctor Alvarez Celedón, ICI 36
37. Comparison of Processes
Process Repetitive Product Focus Mass
Focus Focus (High-volume, Customization
(Low volume, (Modular) low-variety) (High-volume,
high variety) high-variety)
Raw material JIT Raw material Raw material
inventories procurement inventories are inventories are
high techniques low low
used
Work-in- JIT inventory Work-in- Work-in-
process is high techniques process process
used inventory is low inventory driven
down by JIT,
lean production
Víctor Alvarez Celedón, ICI Table 7.2 37
38. Comparison of Processes
Process Repetitive Product Focus Mass
Focus Focus (High-volume, Customization
(Low volume, (Modular) low-variety) (High-volume,
high variety) high-variety)
Units move Movement is Swift Goods move
slowly through measured in movement of swiftly through
the plant hours and days unit through the the facility
facility is typical
Finished goods Finished goods Finished goods Finished goods
made to order made to made to often made to
frequent forecast and order
forecast stored
Víctor Alvarez Celedón, ICI Table 7.2 38
39. Comparison of Processes
Process Repetitive Product Focus Mass
Focus Focus (High-volume, Customization
(Low volume, (Modular) low-variety) (High-volume,
high variety) high-variety)
Scheduling is Scheduling Relatively Sophisticated
complex, based on simple scheduling
trade-offs building scheduling, required to
between various models establishing accommodate
inventory, from modules output rate to custom orders
availability, to forecasts meet forecasts
customer
service
Víctor Alvarez Celedón, ICI Table 7.2 39
40. Comparison of Processes
Process Repetitive Product Focus Mass
Focus Focus (High-volume, Customization
(Low volume, (Modular) low-variety) (High-volume,
high variety) high-variety)
Fixed costs Fixed costs Fixed costs Fixed costs
low, variable dependent on high, variable high, variable
costs high flexibility of the costs low costs must be
facility low
Costing Costs usually High fixed costs High fixed costs
estimated known due to mean costs and dynamic
before job, not extensive dependent on variable costs
known until experience utilization of make costing a
after job is capacity challenge
complete
Víctor Alvarez Celedón, ICI Table 7.2 40
41. Mass Customization
The rapid, low-cost production of
goods and service to satisfy
increasingly unique customer
desires
Combines the flexibility of a
process focus with the efficiency
of a product focus
Víctor Alvarez Celedón, ICI 41
42. Mass Customization
Table 7.1 Number of Choices
Early 21st
Item Early 1970s Century
Vehicle models 140 260
Vehicle types 18 1,212
Bicycle types 8 19
Software titles 0 300,000
Web sites 0 46,412,165
Movie releases 267 458
New book titles 40,530 77,446
Houston TV channels 5 185
Breakfast cereals 160 340
Items (SKUs) in 14,000 150,000
supermarkets Víctor Alvarez Celedón, ICI 42
43. Mass Customization
Repetitive Focus
Modular design
Flexible equipment
Modular techniques
Mass Customization
Effective Rapid
scheduling throughput
techniques techniques
Process-Focused Product-Focused
High variety, low volume Low variety, high volume
Low utilization (5% to 25%) High utilization (70% to 90%)
General-purpose equipment Specialized equipment
Víctor Alvarez Celedón, ICI 43
44. Crossover Charts
Variable
costs
Variable Variable
$ costs $ costs $
Fixed costs Fixed costs
Fixed costs
Low volume, high variety Repetitive High volume, low variety
Process A Process B Process C
st
$
t
co
os
t
t al cos
lc
To T otal
ta
To
400,000
300,000
200,000
Fixed cost Fixed cost Fixed cost
Process A Process B Process C
Figure 7.6 (2,857) V1 V2 (6,666)
Víctor Alvarez Celedón, ICI 44
Volume
45. Changing Processes
Difficult and expensive
May mean starting over
Process strategy determines
transformation strategy for an
extended period
Important to get it right
Víctor Alvarez Celedón, ICI 45
46. Process Analysis and Design
Flow Diagrams - Shows the movement
of materials
Time-Function Mapping - Shows flows
and time frame
Value Stream Mapping - Shows flows
and time and value added beyond the
immediate organization
Process Charts - Uses symbols to show
key activities
Service Blueprinting - focuses on
customer/provider interaction
Víctor Alvarez Celedón, ICI 46
47. Time-Function Mapping
Order Receive
Customer product product
Process
Sales order
Production Wait
control
Plant A Print
Warehouse Wait Wait Wait
Plant B Extrude
Transport Move Move
12 days 13 days 1 day 4 days 1 day 10 days 1 day 0 day 1 day
Figure 7.7 Víctor Alvarez Celedón, ICI 47
52 days
48. Process Chart
Víctor Alvarez Celedón, ICI 48
Figure 7.8
49. Service Blueprint
Focuses on the customer and
provider interaction
Defines three levels of interaction
Each level has different
management issues
Identifies potential failure points
Víctor Alvarez Celedón, ICI 49
50. Service Blueprint
Personal Greeting Service Diagnosis Perform Service Friendly Close
Level Customer arrives
#1 for service Customer departs
Customer pays bill
Determine Notify
Warm greeting specifics customer
and obtain No and recommend
service request an alternative
Standard provider
request Can
Level service be
#2 done and does No
Direct customer customer
to waiting room approve? Notify
customer the
car is ready
Yes Yes
Perform
Level required work
#3
Potential failure point
Prepare invoice
Figure 7.9 Víctor Alvarez Celedón, ICI 50
51. Process Analysis Tools
Flowcharts provide a view of the
big picture
Time-function mapping adds rigor
and a time element
Value stream analysis extends to
customers and suppliers
Process charts show detail
Service blueprint focuses on
customer interaction
Víctor Alvarez Celedón, ICI 51
52. Service Process Matrix
Degree of Customization
Low High
Mass Service Professional Service
Private
banking
Commercial
banking
High General-
Full-service purpose law firms
Degree of Labor
stockbroker
Boutiques
Retailing
Service Factory Law clinics Service Shop
Limited-service Specialized
stockbroker hospitals
Warehouse and Fast food Fine-dining
catalog stores restaurants Hospitals
Low restaurants
Airlines
No frills
Figure 7.10 airlines Víctor Alvarez Celedón, ICI 52
53. Service Process Matrix
Mass Service and Professional Service
Labor involvement is high
Selection and training highly important
Focus on human resources
Personalized services
Service Factory and Service Shop
Automation of standardized services
Low labor intensity responds well to
process technology and scheduling
Tight control required to maintain
standards Víctor Alvarez Celedón, ICI 53