Managing and Solving Production Based Customer Complaints and Concerns
Plant Monitoring & Performance Optimization
1. Plant Monitoring & Performance Optimization
…with the experience of a leader…
The new software generation for the Industry
2. Agenda
Home
Εισαγωγή
Plant Vision
Lot’s
Description of the problem
Tacking
Quality
Monitoring and Controlling of the Production
Control
FSMS
Conclusions
Operations
Total Traceability
Quality Inspection
Food Safety
Conclusions
3. The current situation
Home
Εισαγωγή
Plant Vision
Lot’s
Tacking
Quality
Control
FSMS
Conclusions
The absence of a system for the production process,
constitutes the inspection and controlling of the production impossible.
4. The Problem – Lacking control of Production Processes
Home
Εισαγωγή “Many production companies coil from the ERP, which not only failed
Plant Vision
Lot’s
Tacking
to achieve the expected results, but had also negative implication in
Quality
Control the production” (AMRResearch).
FSMS
Conclusions
“Poor Supervision into plant operations, was the biggest problem for
the Director of the factory” (Forrester’s research, 2000).
“The most efforts to increase the productivity in the factory, suffer
from the same syndrome. The accuracy, the immediacy and the
effectiveness of the production elements” (John Dyck April 25th 2002)
5. The Challenges “Total Traceability”
Home
Εισαγωγή
Plant Vision
Fast Response Time
Lot’s
Tacking
Quality
Minimizing inventories of Intermediate Items (WIP)
Control
FSMS
Conclusions
Immediate recognition and problem solving
Documenting results of quality inspections
Keeping Lot’s genealogy
Analytical tracking of production related elements
6. The Solution “RF technology in Production”
Home
Εισαγωγή
Plant Vision
The usage of barcoded production documents and items’
Lot’s
Tacking labeling allow immediate collection of actual data of
Quality
Control production with the use of RF technology.
FSMS
Conclusions
The Visualizator and the Events manager support with
real time information the managers’ work of controlling.
Lot’s genealogy ensures “up stream” and “down stream”
tracking within the plant.
8. Basic Principles “Goods Flow Monitoring in Production”
Home
Εισαγωγή
Plant Vision
Lot’s
Tacking
Quality
Control
Materials Products
FSMS
Production
Conclusions Production
Material Materials Product
s Intermediate s
Intermediate
Products
Item
Intermediate
Material
Items
Inventory Transactions
Production Production
Phase Phase
Cycle Count
&
Transactions
Intermediate – Semi-finished Item
Movement Semi-finished item, Stored in a
production warehouse
Issue
Output of a production phase
Receipt
Item consumed in a production phase
9. Functions “Goods Flow Monitoring”
Set-up of production specifications
Home
Εισαγωγή
Plant Vision
Lot’s
Tacking Creation of production orders – soft allocation
Quality
Goods issue
Control
FSMS
Materials consumption through production
Conclusions
Production of semi-finished and intermediate items
Co-products
Production Delivery to the storage warehouse
Completion and closing of production orders
Movements’ automation
Cycle Counting of Production inventories and reallocation of
differences
10. Functions ”Goods Flow Monitoring”
Home
Εισαγωγή
Plant Vision
Lot’s
Production Issue
Other Functions
Process
Replenishment
Tacking
Quality
Cycle Counting Lots
Pre-selection Production Issues
Recording of of WH
Replenishment of production inventories
RPL
Control
FSMS WH
Conclusions WIP A WIP B
Production pre-print the pallet labels
Ability to
Re-Allocation ofwith cycleon estimated values
Automated issues based count differences
Replenishment the total quantities
RPL
Production
Delivery
Backflushing to production quantities for a range of days
Direct issue of inventory
Replenishment Materials
Block – unblockwith partial
Production Production
Receipt Receipt
Inverse backflushing of Produced Items
WH
Materials returns
FIFO management
Centralized replenishing
Production Production WH
Raw Issue Issue
Materials Finished
Production ofunallocated WIP inventories
Zero stock count differences internal movement to
Considering intermediate with the next phase
Products
Lot Mixing
Production Production
Direct Production Receipt in the receipt location of storage warehouse
Phase A Phase B
Issuing and picking issues
Intermediate items for non-warehouse managed storage locations
Production Delivery
11. One Case ”Goods Flow Monitoring”
Home
Εισαγωγή
Plant Vision
Production
Lot’s
Tacking
Quality
Control
FSMS
Conclusions
The system is immediately updated andabout the receiptunder control
The System is immediately informed the stock is still quantities.
The productiondocument for expected receipts by order or on the specificdate!
Printed area receives the materials needed, based by supplier & document !
and Materials are the “production warehouse” !
visualized in available for production !
12. One Case ”Goods Flow Monitoring”
Home
Εισαγωγή
Plant Vision
Production
Lot’s
€
Tacking
Quality
Control
FSMS
Conclusions
Material’s issuing is executed based on printed documents !
Production is continuously controlled and visualized !
13. One Case ”Goods Flow Monitoring”
Home
Εισαγωγή
Plant Vision
Production
Lot’s
€
Tacking
€
Quality
Control
FSMS
Conclusions
The warehouse inbound is executed based on printed document of
“mobile computing” delivers be applied on salesminimize the operations !
Low costtechniques can a flexible available for inbound ! effort !
Similar materials can be buck-flashed, to deliveries as well !
Products are visualized as way to handle special
product’s availability. The system is immediately updated!
14. Special Features
Home
Εισαγωγή
Plant Vision
Characteristics of the approach
Lot’s
Tacking Usage of Production Warehouse to model the Production Area
Usage of Intermediate Items to treat non-finished goods as
Quality
Control
FSMS
inventory controlled goods
Conclusions
Usage of Production Phases to record Issue and Receipt
Advantages
Control of Production Inventories like regular Inventories:
Inventory Levels and Inventory Values
Inventory Transactions (Issue, Receipt, Cycle Counting and
Inventory Adjustment, Inventory Movement)
Inventory Planning under the aspect of Replenishment
Split of Production Activities into Phases allow the definition of
Intermediate Items, that can be traced easily and thereof support
the Order tracking.
15. Functions ”Operations Monitoring”
Home
Εισαγωγή Set-up of BOMs
Plant Vision
Lot’s
Tacking
Quality
Control Production schedule for production orders
FSMS
Conclusions
Initial entries – completion of the operation
Interruption of the operation and reasons
Recording of non-productive times
Journals for the machines, workers and tools
Management of available resources
16. Visualization - Inventory and Production
Home
Εισαγωγή
Plant Vision
Lot’s
Tacking
The techniques and the diagrams of the Inventory
Visualization applied on production areas.
Quality
Control
FSMS
Conclusions
17. Event Manager
Home
Εισαγωγή
Plant Vision
Lot’s
Tacking
Specific parameters constitute reason for event checking,
such as negative stock, extend time of delay, work
Quality
Control
corruption etc.
FSMS
Conclusions
Each event or the type of the event raises an action from
the system, such as an SMS, which is send to one or
more receivers, e-mails, messages through RF’s etc.
18. Elements for the Production Planning
Home
Εισαγωγή
Plant Vision
Regarding the Inventory Planning
Lot’s
Tacking Calculation of materials quantities, based on the production plan
Availability check of the inventory before the creation of the
Quality
Control
FSMS
production order
Conclusions
Current, expected and allocated stocks are considered in the
calculation of the available stock
Keeping track of unsuitable stock and stock to be scrapped
Regarding the capacity of the machines
Capacity allocations and utilization in calendars
Secondary production sources are controlled (mould, tools etc.)
19. Cost Elements
Home
Εισαγωγή
Plant Vision
Lot’s
Tacking
Quality
The following functions are supported
Control
FSMS
Conclusions
Standard cost calculation
Estimated production costing and
Actual production costing
24. Quality Inspection Functions
Quality Plans
Home
Εισαγωγή
Plant Vision
Lot’s
Definition of Quality Inspections by production phase, operation, material
Tacking
or product
Quality
Control
Sampling policy and frequency of measurements
Inspection characteristics, methods of measure, nominal values and
FSMS
tolerances
Conclusions
Tools’ calibration
Quality Inspection Documentation
Printing of quality inspection notes
Recording of the measurements
Compliance reports
Technical RF Functions
Notes with printed bar code
Entry of the measurement by scanning the note
26. The Problem…
Home
Εισαγωγή
Plant Vision
In European Union we face 7,500,000 to 105,000,000
Lot’s
Tacking
food poisonings from microbiological sources every year.
Quality
Control
FSMS
Conclusions
The cost for the economy of the EU countries is
8,3 billion €
The cost for the consumers and the medicare system is
UK 1.139.264.119 £ for salmonella in 1996
UK 221.932.358 £ for salmonella for the industry in 1996
In Greece 19,6 billion yearly for salmonella
Important nutrition crises
Bovine Spongiform Encephalopathy (BSE)
Dioxins in food chain
27. The Decisions …
The EU “White Paper” of year 2000
Home
Εισαγωγή
Plant Vision
The aim is to convert the European policy to an
Lot’s
Tacking
preventive
Quality
Control dynamic
FSMS consistent
Conclusions
complete
tool for the consumer protection
Rule 178/2002
From the production to the consumers’ table
Integrated systems for tracking and tracing for the whole
chain
Establishment of the European Food Authority and the
National Authorities
Risk Analysis – Evaluation, Management, Information
European Union Guide 93/43/ΕΟΚ (HACCP)
compulsory from 2003 and the total traceability from
2005
special guides per sector 91/497 &498, 92/46 & 47 etc.
28. The Rules …
Home
Εισαγωγή
Plant Vision
From the “repressive” quality to the “preventive”
Lot’s
Tacking
quality
Quality
Control
FSMS
Creation of the Infrastructure
Conclusions
Staff training (ΚΥΑ 487/21-9-2000 ΦΕΚ Β’
1219)
GMP (Good Manufacturing Practice)
GHP (Good Hygiene Practice)
SSOP (Sanitation Standard Operation
Procedures)
Other special prerequisite infrastructures
Τhe H.A.C.C.P., (Prototype ELOT 1416, Guide
EU 93/43)
A check tool that became pressing need
29. The Need
Home
Εισαγωγή Integration of distinct systems and technological support of their management
Plant Vision
Lot’s
Specifications (formula, quality inspections, production, maintenance, cleaning,
Tacking
Quality
Control
inspection and releasing, transportation and storage instructions)
FSMS
Quality Inspection (inspection results)
Conclusions
Total traceability (lot’s labeling and recognition, quantity – time - component)
Asset management (machines, test instruments)
Certificates management
GMP (Good Manufacturing Practices)
GHP (Good Hygenic Practices)
H.A.C.C.P., decision tree and critical control points
Staff training
Customer’s complaints management
ISO, complete management
CARs Corrective and preventive actions
30. The Solution ”Food Safety Management System”
Home
Εισαγωγή ISO – Document Management
Plant Vision
Lot’s
Tacking
Controlled document’s management, archives
Quality
Control
Corrective actions (corrective / preventive / other)
FSMS SSM’s Supportive Safety Measures
Customers’ complains
Conclusions
Internal and external audits
Staff training
Other SSM’s (periodic actions such as maintenance etc)
HACCP functions
Hazards
HACCP Categories
Process Steps and Procedures
Food Safety Plans per item or HACCP category
Hazard evaluation (Decision tree)
HACCP Plans – critical control points
Quality Plans and quality inspections
HACCP system confirmation
31. Plant Vision FSMS
Home
Εισαγωγή
Plant Vision
Lot’s
Tacking
Quality
Control
FSMS
Conclusions
33. Conclusions
Why Mantis S.A. ?
Home
Εισαγωγή
Plant Vision Because the accumulated experience on materials tracking and goods flow, ensures
Lot’s
Tacking
a successful implementation for “Plant Vision”
Quality
Why “Plant Vision” ?
Control
Because the value of the immediate information for the materials’ topology and the
FSMS
work flow in the production is important, provided that it can avoid bottlenecks, it
Conclusions
can help to the normal operation of the factory and to the continuous work control
Why “Visualization” ?
Because information needs to be displayed in a comprehensive and immediate way
to facilitate immediate reactions
Why “Goods Flow Monitoring” ?
Because the techniques and the technology of goods tracking within a
warehouse, can be applied to the goods flow within the production process as
well, resulting the complete and analytical lots traceability and the quantity
supervision in the production process
34. Summary
Home
Εισαγωγή
Plant Vision
Why ”Plant Vision” ?
Lot’s
Tacking Because is the only system that delivers what was always missing
Quality
Control from any production management system!
FSMS
Conclusions
Fast and immediate capturing of production data
Visual and graphical presentation of materials flow
Complete and analytical traceability of lots and S/N
Control of production efficiency
Integration with three data collection systems (PLC’s)
Integration with the ERP
35. Information flow in an integrated multi-system environment
Home
Εισαγωγή
Plant Vision
Lot’s
Tacking
ERP
Quality
Control Financial Module
FSMS
Commercial Module
Conclusions
MES WMS
Inventory Management Warehouse Management
Production Management Transportation Management
Information support of the ERP and execution link with WMS …
36. When WMS and MES become one …
Home
Εισαγωγή
Plant Vision
ERP
Lot’s
Tacking
Quality
Control
Financial Module
FSMS Commercial Module
Conclusions
MES WMS
Inventory Management Warehouse Management
Production Management Transportation Management
Our scope is the “intra” and “inter-plant” Supply Chain
Management Solution!