Deathlok Outdoor Corporation produces five shoe brands and needs to forecast demand to plan inventory and expand internationally. The document discusses traditional forecasting methods like qualitative techniques, time series analysis, and causal models. It also covers inventory management topics like economic order quantity, order points, leveling demand, and supply chain challenges of international expansion. Future research areas include testing new products and evaluating push-pull supply chain strategies in different markets.
The document provides an overview of production and operations management. It discusses key topics such as:
- The scope and functions of operations management in business organizations.
- The importance of studying production and operations management due to its role in all business functions and high number of related jobs.
- Decisions made by operations managers that affect strategy, operations, and control of the organization.
- Historical evolution and trends influencing modern operations management like advances in technology, quality improvement, and globalization.
Operations management involves planning, organizing, and controlling the processes that produce and deliver an organization's goods and services. It includes functions like production, facility location and layout, quality control, inventory management, and maintenance. The key tasks of operations management are coordinating resources through the management processes of planning, organizing, staffing, directing, and controlling. Operations strategies must be aligned with the overall corporate strategy. Effective strategic planning and implementation are important for the success of operations management.
The document discusses various methods for conducting market analysis for new product development. It focuses on four main areas: idea generation, product optimization, marketing mix optimization, and market prediction. For idea generation, methods like brainstorming, focus groups, and morphological analysis are presented. Product optimization discusses approaches like Quality Function Deployment (QFD) and conjoint analysis to design the product based on customer needs. Test marketing and concept testing are described as ways to introduce the new product to the market and predict its anticipated success. Case studies on pharmaceutical companies and automakers are provided as examples.
The document provides an overview of operations management. It defines operations management as managing people, materials, resources and delivery systems to transform inputs into outputs in the form of goods and services. The key tasks of operations management are to design, produce and deliver products and services to customers. Operations management plays an important role in organizational success by managing a large percentage of costs, people and assets on a daily basis while also taking a strategic role in supporting competitive priorities. The document discusses differences between manufacturing and service operations and how the role of operations management varies depending on the type of organization, complexity of processes, and nature of outputs.
This presentation elaborates on the topic how people react to contextual information when forecasting in the presence of promotions. This talk highlighted the need for broader research on Forecasting Support Systems (FSS) and its combination with human interventions.
This document presents a lecture on production management. It defines production management as planning and controlling industrial processes to ensure smooth operations at required levels. It notes production management is used in both manufacturing and service industries. The lecture outlines the objectives to understand the production process and strategic decisions. It introduces the concepts of a production system and operations strategy. Finally, it lists the ten strategic operations management decisions that are addressed.
Strategic operations management concepts are introduced including value chains, supply chains, and Porter's generic strategies of cost leadership, differentiation, and focus. Just-in-time manufacturing and lean manufacturing principles aim to reduce waste and improve efficiency. Key benefits include reduced inventory, lead times, and costs while improving quality and customer satisfaction. Implementation requires identifying and eliminating sources of muda, mura, and muri waste through continuous improvement efforts.
The document provides an overview of production and operations management. It discusses key topics such as:
- The scope and functions of operations management in business organizations.
- The importance of studying production and operations management due to its role in all business functions and high number of related jobs.
- Decisions made by operations managers that affect strategy, operations, and control of the organization.
- Historical evolution and trends influencing modern operations management like advances in technology, quality improvement, and globalization.
Operations management involves planning, organizing, and controlling the processes that produce and deliver an organization's goods and services. It includes functions like production, facility location and layout, quality control, inventory management, and maintenance. The key tasks of operations management are coordinating resources through the management processes of planning, organizing, staffing, directing, and controlling. Operations strategies must be aligned with the overall corporate strategy. Effective strategic planning and implementation are important for the success of operations management.
The document discusses various methods for conducting market analysis for new product development. It focuses on four main areas: idea generation, product optimization, marketing mix optimization, and market prediction. For idea generation, methods like brainstorming, focus groups, and morphological analysis are presented. Product optimization discusses approaches like Quality Function Deployment (QFD) and conjoint analysis to design the product based on customer needs. Test marketing and concept testing are described as ways to introduce the new product to the market and predict its anticipated success. Case studies on pharmaceutical companies and automakers are provided as examples.
The document provides an overview of operations management. It defines operations management as managing people, materials, resources and delivery systems to transform inputs into outputs in the form of goods and services. The key tasks of operations management are to design, produce and deliver products and services to customers. Operations management plays an important role in organizational success by managing a large percentage of costs, people and assets on a daily basis while also taking a strategic role in supporting competitive priorities. The document discusses differences between manufacturing and service operations and how the role of operations management varies depending on the type of organization, complexity of processes, and nature of outputs.
This presentation elaborates on the topic how people react to contextual information when forecasting in the presence of promotions. This talk highlighted the need for broader research on Forecasting Support Systems (FSS) and its combination with human interventions.
This document presents a lecture on production management. It defines production management as planning and controlling industrial processes to ensure smooth operations at required levels. It notes production management is used in both manufacturing and service industries. The lecture outlines the objectives to understand the production process and strategic decisions. It introduces the concepts of a production system and operations strategy. Finally, it lists the ten strategic operations management decisions that are addressed.
Strategic operations management concepts are introduced including value chains, supply chains, and Porter's generic strategies of cost leadership, differentiation, and focus. Just-in-time manufacturing and lean manufacturing principles aim to reduce waste and improve efficiency. Key benefits include reduced inventory, lead times, and costs while improving quality and customer satisfaction. Implementation requires identifying and eliminating sources of muda, mura, and muri waste through continuous improvement efforts.
1) The document reports on a study conducted in the retail sector in Uttar Pradesh, India to analyze product identification and competitor penetration for the security and shrink management company Checkpoint Systems.
2) The study found that Checkpoint's main competitor Sensormatic has significantly penetrated the local market. It also found that Checkpoint's high pricing and issues with automatic sound beeping were problems reported by customers.
3) Recommendations included addressing the sound beeping issue, increasing presence in underserved areas, and focusing on competitive pricing and product offerings.
This document provides an overview of key concepts related to operations, quality, and productivity. It defines foundational terms and discusses how to classify operations systems based on factors like customer involvement, flexibility, and technology/intensity. The document also covers topics like quality, facility layout and location, capacity planning, scheduling, inventory control, supply chain management, and statistical quality control. It emphasizes that operations systems must be continually redesigned to adapt to a changing environment.
This document provides an overview of a management systems operations strategy course. It includes discussions on competitive priorities and operations performance objectives like quality, speed, dependability, flexibility and cost. It discusses how the meaning and importance of these objectives can vary across different industries and companies. It also covers topics like developing an operations strategy through reconciling market requirements with operations resources, capabilities and processes. Trade-offs between objectives and building competitive capabilities over time are also summarized. The instructor engages participants in exercises to analyze specific companies' market needs, resources and how to develop focused strategies.
Purchasing objectives | Responsibilities of purchasing | E-procurement and th...FaHaD .H. NooR
Purchasing objectives | Responsibilities of purchasing | E-procurement and the procure to pay process | Types of purchases | Improving the purchasing process |
Strategic sourcing involves assessing a company's current spending, evaluating the supply market, analyzing total costs, identifying suitable suppliers, developing a sourcing strategy to minimize risks and costs, negotiating with suppliers, implementing a new supply structure, tracking results, and continuously reassessing. A Request for Proposal informs suppliers an organization wants to procure goods or services, specifies requirements, makes the process competitive, allows wide distribution and response, and ensures suppliers address requirements factually as part of an impartial evaluation.
Denis Gallant is a product innovation consultant who provides advanced product planning expertise to help clients stay ahead in competitive markets. His services include market, product, and technology analysis as well as assistance with funding programs, intellectual property, business models, and more. Gallant has over 25 years of industry experience in new product development. He works flexibly with client teams and offers continuity. Outsourcing certain product planning projects to an expert like Gallant can help companies focus internal resources while gaining an independent perspective.
Introduction to Production and Operations ManagementSadashiva Tandur
This document provides an introduction to production and operations management. It defines production as the transformation of inputs into outputs like products, while operations deals with service management. A production system takes inputs like materials, labor, and capital and transforms them through processes like design and production control to create outputs like products. An operations system similarly transforms inputs through service-related processes to provide outputs to customers. Production systems are further classified as continuous, batch, mass, or job-shop based on their approach. The objectives of production and operations management are to deliver the right quality, quantity, time, and cost for production management and good customer service and resource utilization for operations management.
Operations management refers to administering business practices to maximize efficiency and profitability. It involves converting materials and labor into goods and services. The operations function creates and delivers products and services while evaluating quality, quantity, costs and fulfilling customer needs. Mass production and flexible production are two key production methods used. Production managers oversee resources to transform inputs into finished outputs through planning, implementing, and controlling production processes.
The document discusses materials management in organizations. It provides definitions of key terms like "material" and describes the various subsections that make up materials departments, like purchasing, receiving, stores, and dispatching. The objectives of materials management are outlined as well as the relationships between the materials department and other departments. Different types of organizational structures for materials management are described, including function-based, location-based, and process-based models. The roles and functions of materials managers are also summarized.
Operations management aims to produce the right quality of goods and services as quickly as possible and as cheaply as possible. However, achieving all three goals simultaneously can be difficult. Operations managers must decide on production location, scale, methods, and material supplies to balance quality, speed, and cost in an efficient manner. Changing production methods can lower costs per unit but may also reduce flexibility and customization.
This document discusses various quantitative and qualitative forecasting methods including executive opinion, Delphi method, survey of buyers' intentions, moving averages, exponential smoothing, decomposition, naive/ratio method, regression analysis, and econometric analysis. It provides details on each method such as how it works, advantages, and disadvantages. The document also discusses sales forecasting budgets including sales volume budget, selling expense budget, and administrative budget of the sales department. Budget preparation involves planning, coordination, and control.
Introduction to production and operations managementTAYYABA MAHR
This document provides an overview of production and operations management. It defines key terms like management, operations, and value-added. It describes the inputs, transformation processes, and outputs involved in operations. It also lists some examples of goods-oriented and service-oriented operations. Additionally, it discusses why organizations need operations managers and the responsibilities of operations management like planning, organizing, staffing, controlling, and directing activities. Finally, it covers some of the critical decisions operations managers must make regarding design, quality, processes, capacity, location, and other strategic issues.
Classification and Purpose of Production and Operations ManagementRaymund Sanchez
The document discusses operations management topics including:
1) The definition, history, and importance of operations management.
2) Key factors that affect productivity and ways to improve it.
3) How operations management relates to competitiveness and the importance of operational strategy.
4) An overview of different types of manufacturing and service systems.
The document discusses inventory management. It defines different types of inventory like raw materials, work-in-process, finished goods, etc. It explains the purposes of maintaining inventory like ensuring continuous supply and production as well as better customer service. It also discusses different inventory control techniques both traditional like periodic inventory systems and modern like economic order quantity. Finally, it lists some forecasting methods used for inventory planning.
Operations management involves directing and controlling processes to transform inputs into products and services. It is a set of decisions made by operations managers regarding strategic, process, quality, capacity, location, and operating issues. Key decisions include determining strategic priorities, improving processes, establishing quality objectives, determining system capacity and layout, and coordinating supply chain and resource planning. Operations management aims to attract more customers than competitors through product/process expertise and quick delivery.
Operations strategy and startaegic sourcing 0113ashish1afmi
The document discusses various aspects of operations strategy. It covers defining operations strategy and linking it to corporate strategy. It also discusses developing strategies at different time horizons - strategic/long term, tactical/medium term, and operational/short term planning. Key aspects include product/service profiling, implementation of strategies, and adapting strategies to dynamic market conditions. The overall purpose is to effectively manage operations and add value for customers.
This document outlines an assignment for material management at Alpha industry. It includes the following:
1. An economic order quantity (EOQ) calculation problem to determine the optimal order size for an order of 2000 units per year.
2. Questions on integrated material management concepts like inventory control, purchasing systems, storage management, and material planning.
3. Steps for a successful vendor evaluation process, including aligning technology with strategic goals, conducting a technology assessment, defining critical business needs, selecting preliminary vendors, issuing a request for proposal, and evaluating vendor responses.
Innovation is a key element for companies in providing growth and for increasing results. Innovation means a new way of doing business; it may refer to incremental, radical and/or revolutionary changes in extracting value for a business through a fundamental change in approach to a market, a technology, or a process. A company that overlooks new and better ways of doing business will eventually lose customers to another competitor that has found a better way.
However innovations as any other aspect of a business require an investment and investment is about the future. Sometimes you invest in a future that plays by the same rules as today. Other investment is about a new future that plays by new rules. If you make investment decisions on an extrapolated new future based on the today’s rules then you can make costly mistakes.
Investment decisions can require complex analyses. To make them easier, managers often use tools to help with the financial analysis. The problem with these tools is that they often value innovation and non innovation in the same terms. They encourage managers to make unfair demands on returns on investment for internal innovation projects.
We believe that creativity is a process not an accident (“chance prefers the prepared mind”), although it’s often tempting to believe that individuals are creative or non-creative. Creative people also love to play around with the ideas that they collect. For them everything is connected – part of an overall pattern. Old ideas are moved around, combined, squeezed, and stretched to make new ideas.
Innovation within businesses is achieved in many ways. One way involves the use of creativity techniques. These are methods that encourage original thoughts and divergent thinking (e. g. brainstorming, morphological analysis, TRIZ). New ideas that have been generated by the use of creativity techniques have to be structured and evaluated. In order to complete the innovation process the selected promising ideas have to be deployed into practice.
For this reason we have developed a structured methodology that supports the ongoing evaluation of innovations throughout the prioritization, piloting, and deployment lifecycle We make use of process performance analyses as an input to three levels of statistical thinking that support the innovation process from identified needs to pilot results.
The first step is collect together old ideas – as well as existing facts. You need to know as much about the world in general and get a solid, deep working knowledge of the business situation that underlies the need for a new idea. This may seem daunting or unnecessary, but facts are the raw material for innovation. And because of changes to markets, competition, regulation, and technologies, “old ideas” previously dismissed may, perhaps after further adaptation, take on renewed promise.
It is important to approach innovation and its evaluation through a broad appreciation for causality: al
Introduction to Production Planning and control.PraveenManickam2
This document provides an introduction to production planning and control. It discusses key concepts like production planning determining resources needed for future production. Production control reviews progress and ensures plans are followed. The document outlines objectives of production planning like determining needed facilities and layout. It also describes different types of production systems and factors considered in production planning like volume, nature of operations, and relationships between planning and control phases.
Developing Your New Products Pipeline August 22, 2014pepliakas
The document provides guidance on developing a new products pipeline. It emphasizes generating a large number of ideas, focusing on customer insights and problems, and conducting early homework including market assessment and business analysis. The key phases of development are idea generation, customer homework, development, testing and launch. Resources, commitment from leadership, and a product development strategy are among the important company requirements.
This document provides an overview of Lean Six Sigma concepts and tools. It begins with objectives around improving product launches, quality, and productivity. It then defines Lean Six Sigma as an ongoing process of adding value and increasing productivity through creativity and significant changes. Key aspects covered include the five principles of Lean Thinking, the DMAIC process improvement model, Six Sigma quality levels, and the seven types of waste. Overall the document serves as an introduction to Lean Six Sigma for understanding its goals and basic approaches.
1) The document reports on a study conducted in the retail sector in Uttar Pradesh, India to analyze product identification and competitor penetration for the security and shrink management company Checkpoint Systems.
2) The study found that Checkpoint's main competitor Sensormatic has significantly penetrated the local market. It also found that Checkpoint's high pricing and issues with automatic sound beeping were problems reported by customers.
3) Recommendations included addressing the sound beeping issue, increasing presence in underserved areas, and focusing on competitive pricing and product offerings.
This document provides an overview of key concepts related to operations, quality, and productivity. It defines foundational terms and discusses how to classify operations systems based on factors like customer involvement, flexibility, and technology/intensity. The document also covers topics like quality, facility layout and location, capacity planning, scheduling, inventory control, supply chain management, and statistical quality control. It emphasizes that operations systems must be continually redesigned to adapt to a changing environment.
This document provides an overview of a management systems operations strategy course. It includes discussions on competitive priorities and operations performance objectives like quality, speed, dependability, flexibility and cost. It discusses how the meaning and importance of these objectives can vary across different industries and companies. It also covers topics like developing an operations strategy through reconciling market requirements with operations resources, capabilities and processes. Trade-offs between objectives and building competitive capabilities over time are also summarized. The instructor engages participants in exercises to analyze specific companies' market needs, resources and how to develop focused strategies.
Purchasing objectives | Responsibilities of purchasing | E-procurement and th...FaHaD .H. NooR
Purchasing objectives | Responsibilities of purchasing | E-procurement and the procure to pay process | Types of purchases | Improving the purchasing process |
Strategic sourcing involves assessing a company's current spending, evaluating the supply market, analyzing total costs, identifying suitable suppliers, developing a sourcing strategy to minimize risks and costs, negotiating with suppliers, implementing a new supply structure, tracking results, and continuously reassessing. A Request for Proposal informs suppliers an organization wants to procure goods or services, specifies requirements, makes the process competitive, allows wide distribution and response, and ensures suppliers address requirements factually as part of an impartial evaluation.
Denis Gallant is a product innovation consultant who provides advanced product planning expertise to help clients stay ahead in competitive markets. His services include market, product, and technology analysis as well as assistance with funding programs, intellectual property, business models, and more. Gallant has over 25 years of industry experience in new product development. He works flexibly with client teams and offers continuity. Outsourcing certain product planning projects to an expert like Gallant can help companies focus internal resources while gaining an independent perspective.
Introduction to Production and Operations ManagementSadashiva Tandur
This document provides an introduction to production and operations management. It defines production as the transformation of inputs into outputs like products, while operations deals with service management. A production system takes inputs like materials, labor, and capital and transforms them through processes like design and production control to create outputs like products. An operations system similarly transforms inputs through service-related processes to provide outputs to customers. Production systems are further classified as continuous, batch, mass, or job-shop based on their approach. The objectives of production and operations management are to deliver the right quality, quantity, time, and cost for production management and good customer service and resource utilization for operations management.
Operations management refers to administering business practices to maximize efficiency and profitability. It involves converting materials and labor into goods and services. The operations function creates and delivers products and services while evaluating quality, quantity, costs and fulfilling customer needs. Mass production and flexible production are two key production methods used. Production managers oversee resources to transform inputs into finished outputs through planning, implementing, and controlling production processes.
The document discusses materials management in organizations. It provides definitions of key terms like "material" and describes the various subsections that make up materials departments, like purchasing, receiving, stores, and dispatching. The objectives of materials management are outlined as well as the relationships between the materials department and other departments. Different types of organizational structures for materials management are described, including function-based, location-based, and process-based models. The roles and functions of materials managers are also summarized.
Operations management aims to produce the right quality of goods and services as quickly as possible and as cheaply as possible. However, achieving all three goals simultaneously can be difficult. Operations managers must decide on production location, scale, methods, and material supplies to balance quality, speed, and cost in an efficient manner. Changing production methods can lower costs per unit but may also reduce flexibility and customization.
This document discusses various quantitative and qualitative forecasting methods including executive opinion, Delphi method, survey of buyers' intentions, moving averages, exponential smoothing, decomposition, naive/ratio method, regression analysis, and econometric analysis. It provides details on each method such as how it works, advantages, and disadvantages. The document also discusses sales forecasting budgets including sales volume budget, selling expense budget, and administrative budget of the sales department. Budget preparation involves planning, coordination, and control.
Introduction to production and operations managementTAYYABA MAHR
This document provides an overview of production and operations management. It defines key terms like management, operations, and value-added. It describes the inputs, transformation processes, and outputs involved in operations. It also lists some examples of goods-oriented and service-oriented operations. Additionally, it discusses why organizations need operations managers and the responsibilities of operations management like planning, organizing, staffing, controlling, and directing activities. Finally, it covers some of the critical decisions operations managers must make regarding design, quality, processes, capacity, location, and other strategic issues.
Classification and Purpose of Production and Operations ManagementRaymund Sanchez
The document discusses operations management topics including:
1) The definition, history, and importance of operations management.
2) Key factors that affect productivity and ways to improve it.
3) How operations management relates to competitiveness and the importance of operational strategy.
4) An overview of different types of manufacturing and service systems.
The document discusses inventory management. It defines different types of inventory like raw materials, work-in-process, finished goods, etc. It explains the purposes of maintaining inventory like ensuring continuous supply and production as well as better customer service. It also discusses different inventory control techniques both traditional like periodic inventory systems and modern like economic order quantity. Finally, it lists some forecasting methods used for inventory planning.
Operations management involves directing and controlling processes to transform inputs into products and services. It is a set of decisions made by operations managers regarding strategic, process, quality, capacity, location, and operating issues. Key decisions include determining strategic priorities, improving processes, establishing quality objectives, determining system capacity and layout, and coordinating supply chain and resource planning. Operations management aims to attract more customers than competitors through product/process expertise and quick delivery.
Operations strategy and startaegic sourcing 0113ashish1afmi
The document discusses various aspects of operations strategy. It covers defining operations strategy and linking it to corporate strategy. It also discusses developing strategies at different time horizons - strategic/long term, tactical/medium term, and operational/short term planning. Key aspects include product/service profiling, implementation of strategies, and adapting strategies to dynamic market conditions. The overall purpose is to effectively manage operations and add value for customers.
This document outlines an assignment for material management at Alpha industry. It includes the following:
1. An economic order quantity (EOQ) calculation problem to determine the optimal order size for an order of 2000 units per year.
2. Questions on integrated material management concepts like inventory control, purchasing systems, storage management, and material planning.
3. Steps for a successful vendor evaluation process, including aligning technology with strategic goals, conducting a technology assessment, defining critical business needs, selecting preliminary vendors, issuing a request for proposal, and evaluating vendor responses.
Innovation is a key element for companies in providing growth and for increasing results. Innovation means a new way of doing business; it may refer to incremental, radical and/or revolutionary changes in extracting value for a business through a fundamental change in approach to a market, a technology, or a process. A company that overlooks new and better ways of doing business will eventually lose customers to another competitor that has found a better way.
However innovations as any other aspect of a business require an investment and investment is about the future. Sometimes you invest in a future that plays by the same rules as today. Other investment is about a new future that plays by new rules. If you make investment decisions on an extrapolated new future based on the today’s rules then you can make costly mistakes.
Investment decisions can require complex analyses. To make them easier, managers often use tools to help with the financial analysis. The problem with these tools is that they often value innovation and non innovation in the same terms. They encourage managers to make unfair demands on returns on investment for internal innovation projects.
We believe that creativity is a process not an accident (“chance prefers the prepared mind”), although it’s often tempting to believe that individuals are creative or non-creative. Creative people also love to play around with the ideas that they collect. For them everything is connected – part of an overall pattern. Old ideas are moved around, combined, squeezed, and stretched to make new ideas.
Innovation within businesses is achieved in many ways. One way involves the use of creativity techniques. These are methods that encourage original thoughts and divergent thinking (e. g. brainstorming, morphological analysis, TRIZ). New ideas that have been generated by the use of creativity techniques have to be structured and evaluated. In order to complete the innovation process the selected promising ideas have to be deployed into practice.
For this reason we have developed a structured methodology that supports the ongoing evaluation of innovations throughout the prioritization, piloting, and deployment lifecycle We make use of process performance analyses as an input to three levels of statistical thinking that support the innovation process from identified needs to pilot results.
The first step is collect together old ideas – as well as existing facts. You need to know as much about the world in general and get a solid, deep working knowledge of the business situation that underlies the need for a new idea. This may seem daunting or unnecessary, but facts are the raw material for innovation. And because of changes to markets, competition, regulation, and technologies, “old ideas” previously dismissed may, perhaps after further adaptation, take on renewed promise.
It is important to approach innovation and its evaluation through a broad appreciation for causality: al
Introduction to Production Planning and control.PraveenManickam2
This document provides an introduction to production planning and control. It discusses key concepts like production planning determining resources needed for future production. Production control reviews progress and ensures plans are followed. The document outlines objectives of production planning like determining needed facilities and layout. It also describes different types of production systems and factors considered in production planning like volume, nature of operations, and relationships between planning and control phases.
Developing Your New Products Pipeline August 22, 2014pepliakas
The document provides guidance on developing a new products pipeline. It emphasizes generating a large number of ideas, focusing on customer insights and problems, and conducting early homework including market assessment and business analysis. The key phases of development are idea generation, customer homework, development, testing and launch. Resources, commitment from leadership, and a product development strategy are among the important company requirements.
This document provides an overview of Lean Six Sigma concepts and tools. It begins with objectives around improving product launches, quality, and productivity. It then defines Lean Six Sigma as an ongoing process of adding value and increasing productivity through creativity and significant changes. Key aspects covered include the five principles of Lean Thinking, the DMAIC process improvement model, Six Sigma quality levels, and the seven types of waste. Overall the document serves as an introduction to Lean Six Sigma for understanding its goals and basic approaches.
Demand forecasting is essential for a firm to enable it to produce the required quantities at the right time and proper arrangements of all factors of production (Land, Labour, Capital, and Organisation). Demand Forecasting helps a firm to assess the probable demand for its products and plan its production accordingly.
This document discusses lean operations management and various lean tools and methodologies. It begins by introducing lean operations management and some of its key tools, including 5S, SMED, Kaizen, Poka Yoke, Kanban, Andon, and card-based systems. It then provides more detailed explanations of 5S methodology, including its five pillars of Sort, Set in Order, Shine, Standardize, and Sustain. It discusses how 5S provides the foundational elements for implementing other lean tools and techniques. It also discusses how 5S principles of cleanliness and organization can help during a pandemic by reducing the spread of infection.
This document discusses innovation projects and management. It defines innovation as new ideas that create value through new or improved systems or practices. Innovation projects are often more complex than usual projects and require more flexible tools, communication, and leadership. The goals of innovation include positive change, developing new competencies, and identifying savings and market opportunities. Drivers include competition, regulations, and customer expectations. Innovation can involve new processes, products, marketing, or organizations. Common innovation tools and approaches include benchmarking, brainstorming, and process reengineering. The document outlines incremental and radical strategic approaches to innovation and barriers such as risk aversion. It provides references on creativity, project management, and innovation strategies.
1. Supply chain management involves efficiently integrating suppliers, manufacturers, warehouses, and retailers so that products are delivered to customers in the right quantities, locations, and times to minimize costs while meeting service requirements.
2. Key aspects of supply chain management include facilities, inventory, transportation, information sharing, sourcing decisions, and pricing strategies. These factors work together to balance efficiency and responsiveness across the supply chain.
3. An organization's competitive strategy helps determine which supply chain drivers it prioritizes, such as Walmart focusing on low inventory, centralized facilities, and information sharing to support its low-price model.
Data Refinement: The missing link between data collection and decisionsVivastream
The document discusses the importance of data refinement between data collection and decision making. It emphasizes the need to transform raw data into useful insights through techniques like data summarization, categorization, and predictive modeling in order to provide accurate marketing answers and improve targeting, costs, and results. Specifically, it recommends structuring data into a model-ready environment, creating descriptive variables from transaction histories, matching data to the appropriate analytical goals and levels, and categorizing non-numeric attributes.
This document discusses principles of Total Quality Management (TQM). It covers topics such as leadership concepts, the seven habits of effective people, strategic planning, quality goals and objectives, quality planning steps, quality councils, quality policies, customer types, internal customer/supplier relationships, continuous process improvement, Juran's trilogy, PDSA cycles, Kaizen techniques, employee involvement, teams, performance measurement, and supplier partnerships. The key aspects of TQM covered include customer focus, process improvement, employee empowerment, and management leadership.
Supply Chain Planning ^0 Operations Part 9.pptxSheldon Byron
The document provides an outline for a lecture on operations and supply chain management. It discusses key topics including:
- What operations and supply chain managers do and the concept of transformation processes
- The evolution of operations management from craft production to modern concepts like lean production and supply chain management
- How globalization and increasing competitiveness have impacted operations through trends like outsourcing and rising productivity
- How organizations develop operations strategies to position themselves competitively in areas like cost, quality, speed and flexibility
Zhou Bicycle Company is facing inventory shortages that are causing lost sales and distributors. They currently do not have an efficient inventory management system. The case examines implementing an economic order quantity and safety stock model to minimize total holding and ordering costs and maintain a 95% service level. Recommendations include establishing safety stock storage, developing a computerized forecasting and inventory tracking system, and documenting progress to continuously improve inventory management. This will help avoid stockouts and backorders while meeting demand.
The document discusses optimization of retail supply chains. It covers:
1) Retail supply chain management involves planning inventory, purchasing, logistics, and ensuring the right products reach customers at the right time.
2) Challenges include managing high volumes, fast-moving products, and short cycle times while maintaining quality. Information technology helps improve efficiency.
3) Optimization aims to have the right product in the right place at the right time by improving forecasting, inventory tracking, ordering, logistics, and using IT to be responsive to changes. This balances costs like inventory and transportation while delivering low costs and high profits.
The attached narrated power point presentation explains the various stages in a design process. The material will be useful to KTU second year B Tech students who prepare for the subject EST 200, Design and Engineering.
Chapter no .07 performance measurement and controls in scmIsrar Khan Raja
The document discusses performance measurement in supply chain management. It describes benchmarking as identifying best practices from other organizations to improve performance. The Supply Chain Operations Reference model (SCOR) is presented as a standard for measuring and benchmarking supply chain performance. SCOR defines core processes, performance attributes, and metrics across five process categories: plan, source, make, deliver, and return. Key metrics include order fulfillment, customer satisfaction, costs, inventory levels, and supply chain response time.
2. Agenda
• Introduction
• Purpose
• Assumptions
• Traditional Forecasting Methods
• Making a Forecast
• Inventory Control
• Forecasting Challenges
• Leveling Aggregate Demand
• International Expansion
• Future Research
2
3. Introduction
• Deathlok Outdoor Corporation
• Five brands: UGG, Teva, Deathlok, Simple Shoes, Tsubo
• Three types of shoes: carry-over, similar models, new
designs
• Need to forecast for each shoe, especially new designs
• Need to control inventory
• Plan to expand internationally
3
4. Purpose
• Assess and provide solutions to Deathlok’s inquiries to
expand their company internationally and create cross-
seasonal brands through:
• Forecasting
• Inventory Control
• Leveling Aggregate Demand
• Supply Chain and Operations Management
4
5. Assumptions
• Deathlok is in good financial standing
• Deathlok properly applies EOQ and Order Point
Techniques
• Deathlok’s capacity is greater than the production rate
• Not every retail customer wants the orders at the same
time; therefore as stated from Deathlok there is a 1-2
month period where orders are waiting to be shipped to
retailers
• All suggestions are for the fiscal year 2008
• Fiscal Year is Mar. Year X to Feb. Year X+1
• All brands forecast according to the four standard
seasons
5
6. Assumptions
• There are 2 style seasons per year (4 quarters)
• Spring Season 2008: Mar. 2008 – Aug. 2008
• Fall Season 2008: Sept. 2008 – Feb. 2009
• All brands have one seasonal catalog per year (no year
round catalogs)
• All forecasts and orders are available sufficiently in
advance for the product to be manufactured and returned
to distribution centers 2-3 months before the retailer’s
expected needs
• Each brand sales team forecasts on a weekly basis
• Existing and previous patterns will continue into the future
6
8. Traditional Business Forecasting
• Prediction of future events for planning purposes
• The methods of typical business forecasting are based on
1. Judgment
2. Available Data
3. Historical Data
• Three techniques to make forecasts:
1. Qualitative techniques
2. Time series analysis and projection
3. Casual models
8
12. Essential Steps in Making a Forecast
1. Define the purpose
2. Prepare the data
3. Select the techniques
4. Make the forecasts (and estimate error)
5. Track the forecast
27
13. Maintain Accurate Inventory Records
• Manage the updating carefully
• Track actual versus forecasted sales
• Find and fix the bad forecasts
• Forecast only what you must; calculate whatever
you can
• Agree in advance when forecasts will be revised
13
14. Inventory vs. Order
• Economic Lot Size = Size of lots in which material
is produced
• Balance between two costs:
1. Cost of placing an order
2. Cost of keeping inventory on location
• Result: total cost is minimized
• EOQ (Economic Order Quantity)
14
15. EOQ – Economic Order Quantity
• EOQ responds to
the question “How
much to order?”
• EOQ has flat
curve
• Order quantity can
be a bit off
Plossl, George W. – Production and Inventory Control, 2nd Edition,
Prentice Hall, 1985
15
16. When to Order?
• Correctly answering this question is more
important
• Balance: Inventory-Investment Costs vs
Desired Customer Service Level or Costs
from Resulting Shortages
• Use Order Point Method
16
17. Order Point Method
• Replenishment (inventory) order is placed when
inventory at the order point
• Characteristics:
• Fixed order-quantity – variable-cycle time
• Order-quantity = EOQ
• Very good for “Independent Demand”
17
18. Order Point
• The initial level
of inventory A is
given by:
• forecasts
• calculated
demand
• A reserve (or
safety) stock is
needed
Plossl, George W. – Production and Inventory Control, 2nd Edition, Prentice Hall, 1985
18
19. Future Inventory
• Forecasting customer demand predicts future
level of inventory
• Order Point Method
• All statistical techniques are based on the
assumption that existing patterns will continue
into the future
• There are uncertainties
• The demand will not necessarily follow the
forecasts
• A reserve stock is necessary
20
20. Forecasting Challenges at Deathlok
• Four demographics: women, men, girls, and boys
• Various sizes per shoe style
• Various colors per shoe style
• New styles have no historical data
21
22. Consequences of Over-Forecasting
• Increased inventory (working capital)
• Reduced profits
• Cut down on administration costs
• Excess materials
• E.g. Specifications change before the materials are
finished
23
23. Consequences of Under-Forecasting
• High expediting costs
• Lost revenue while waiting for materials
• Weakened supplier relationships
• Cut down on administration costs
• Weakened customer loyalty
24
24. Methods to Forecast New Product
Method Description
Delphi Method
Propose questions to a
panel of experts
Executive Opinion
Uses manager’s
technical experience and
customer opinions
Historical Analogy
Compares product to
similar ones in the
market
Visionary Forecast
Not scientific, uses
insight and judgment
Diffusion Modeling
Predicts how many
customers will adopt the
product and when
25
25. Leveling Demand
• Leveling is the process by which production is “smoothed”
over a period of time
• What does “smoothing” production look like?
26
26. Benefits of Leveling Production
1. No spikes in labor costs
2. Keeps production capacity from being
overbooked
3. Improved quality control
27
27. The Heijunka Box
• A production value box used to designate which products
are shipped, packaged, handled, etc. in which time period
28
www.lean.org
28. Changeover Time Reduction
• By leveling the demand over the entire fiscal year,
changeover time is drastically reduced
29
29. Deathlok’s Approach to Leveling
• They will maintain their seasonal products
• Focus on the 365 day portfolio
• New footwear lines are created for other seasons
• Results:
• Higher effectiveness and Total Quality
• Increased profits
• More responsive
• Lean production
• Increased forecasting accuracy
30
30. New Product in a Defined Market
1. Compare proposed product with present and
planned products of competitors
2. Build disaggregate market models
3. Compare a projected product with an old one
with similar characteristics
31
31. Expanding Internationally
• Robust
• Reactive
• Dynamic
• More responsive to
customers
• “Connected”
• Harmonized
• Visible
Supply chain challenges:
• Needs to be:
• Rule: a business can grow just if its supply
chain can grow faster than it
• Analyze potential and limitations of supply chain
32
33. Wider Market
• Factors that influence demand can be different in different
countries
• More investments
• More items produced
• Forecasts are more accurate for larger groups of items
• More raw materials needed
• Lower cost per unit of raw materials
• Items have a smaller cost per unit too
• Higher risks
35
34. Expanding Internationally
Supply chain strategies:
• Combine and balance push and pull strategies
• Customers should be aware of the existence of the
brands
• Suppliers should reach customers fast and effectively
• Invest in marketing communications
• Ethical norms have to be respected
• Conduct market research
33
35. Key Risk Considerations
• Choice of Market
• People
• Finance
• Sales and Marketing
• Tax and Regulation
36
37. Future Research
• Testing and introduction of new items
• When rapid sales begin; rate of market penetration during the
rapid-sales stage; level of penetration, or sales rate, during the
steady-state stage
• Push and Pull Strategies
• Impacts of potential European and/or Asian distribution
centers
38
38. References
• Plossl, George W. – Production and Inventory Control, 2nd
Edition, Prentice Hall, 1985
• ISE 312 – Manufacturing Systems II class notes
• “How to Choose the Right Forecasting Technique.”
Harvard Business Review. N.p., 01 Aug. 2014. Web.
• Simon, Herman – International Expansion New York: EY,
2015. Ernst and Young. Web. 10 Sept. 2016
• The Bass Model: Marketing Engineering Technical Note
(n.d.): n. pag. Web.
39
40. Table of Contents (1 of 2)
Forecasting Techniques
Delphi Method
Executive Opinion
Historical Analogy
Visionary Forecast
Diffusion Modeling
Drift Method
Exponential Smoothing
X-11
Simple Moving Average
Average Approach/Point Method
Naïve Approach
Seasonal Naïve Approach
Statistical Survey
Machine Learning
Define the Purpose
Prepare the Data
Select the Techniques
Make the Forecasts
Track the Forecasts
EOQ with No Value
Lead Time
Reserve Stock
Relations
Calculating Standard Deviation
Forecasting vs. Lead Time
The Origins of Leveling
Benefits of Leveling Production
Methods of Leveling Production
Changeover Time Reduction
Deathlok 365 Day Leveling
Compare with Competitor
88
41. Table of Contents (2 of 2)
Build Disaggregate Market Models
Compare Model
…in an Undefined Market
Supply Chain Challenges
Push and Pull Strategies
Implement the Strategies
Factors that Influence Demand
More Accurate Forecasts
Choice of Market
People
Finance
Sales and Marketing
Taxes and Regulations
89
42. Forecasting Techniques
1. Qualitative Techniques use qualitative data (e.g. expert
opinion) when a product is first introduced into a market
2. Time Series Analysis and Projection focuses entirely on
patterns and pattern changes and thus relies on historical
data (used when several years’ data for a product or product
line are available and when relationships and trends are both
clear and relatively stable). Better for near future
3. Casual Models use highly refined and specific information
about relationships between system elements (such as
related businesses, economic forces, and socioeconomic
factors)
43. Delphi Method
• Features a panel of experts while maintaining anonymity
• The panel is asked questionnaires which then formulate
new questionnaires based on previous responses
• Eliminates the bandwagon of popular opinion
• Fair to Very Good accuracy for short to long term
projections
• High cost ($2,000+)
• Long developing time (2+ months)
44. Executive Opinion
• Involves forecasting using the opinions, experiences, and
technical knowledge of managers and customers
• Can be used to modify an existing quantitative method
• Useful for accounting for unusual circumstances
• Special promotions
• Special deals
• New packages
• Rollouts
• New technology
45. Historical Analogy
• Compares product to a similar one already in the market
• Uses the current patterns to produce projections
• Good to fair accuracy for medium and long term
projections
• Need years of data from a similar product
• High cost ($1,000+)
• 1+ month to develop
46. Visionary Forecast
• Not scientific
• Uses personal insight, judgment, and facts about future
scenarios
• Poor accuracy for short and long term projections
• Inexpensive cost ($100+)
• Short developmental period (1 week)
47. Diffusion Modeling
• The Bass Model
• Forecasts the adoption of a
new product and when
• Can be used for products
recently introduced into the
market and non-introduced
products
48. Drift Method
• A derivative of the Naïve Method in which forecasts are
allowed to “drift” over time (increase or decrease)
• Drift is calculated by taking the average change in the
historical data
• Formula:
49. Exponential Smoothing
• A moving average method that calculates the average of a time
series
• Most frequently used formal forecasting method
• Very simple and small amount of data needed to support it
• Only requires three items of data:
• Last periods forecast, actual demand for this period, and
smoothing parameter
• Formulas:
• First order smoothing rearranged: Fnew = old forecast + alpha
(sales – old forecast)
• Second order smoothing when trends exist:
• Anew = old forecast + alpha (sales – old forecast)
• Bnew = Bold + alpha (Anew - Bold)
• New Forecast = 2Anew - Bnew
50. X-11
• It decomposes a time series into seasonals, trend cycles,
and irregular elements
• It is probably the most effective technique for medium-
range forecasting (3 months-1 year)
• Very good to excellent in the short term and good in the
medium term
• Used for tracking and warning, forecasts of company,
division, or department sales
• Cost of forecasting with a computer $10.00, computer
required for calculations
• Time required to develop an application and make a
forecast: 1 day
51. Simple Moving Average
• Calculating the demand for n the most recent time
periods and forecasting that value for future time
periods
• Forecast found using sum of demands over time
period
• Formula:
52. Average Approach/Point Method
• An average of all available past data is taken and then
used as the “point” for the forecasted future
• Accuracy falls within 50% above point or 50% below point
• Used when past data is available
• Greater the number of data points, greater the projected
accuracy
• Formula:
53. Naïve Approach
• Production of forecasts equal to the last observed data
points
• Not mathematically or computationally expensive
• Cost effective
• Used in fields with patterns/trends that are difficult to
predict
• Formula:
54. Seasonal Naïve Approach
• Accounts for products and product cycles that have
“seasonality”
• Sets each prediction equal to the last observed value of
the same season
• Uses months and days
• Formula
55. Statistical Survey
• A systematic approach in which a survey or handout is
distributed among a population with questions on it
• The results are collected and data is analyzed
• That data is used to form a projection or forecast
• The forecast may be altered based on the circumstances
the questionnaire was delivered under
• Biases, variances, outliers, etc. must be accounted for in
the population
56. Machine Learning
• Also known as Pattern Recognition
• Usage of algorithmic processes to teach computers to
predict trends based on previous data
• Requires a lot of time, money, computing power,
hardware, and software expertise
• Payoff can be substantial if done properly
57. 1. Define the Purpose
• How important is the past in estimating the future (for
independent demand)? crucial for carry-over items (#
1), marginal for items # 2 and 3
• To calculate dependent demand (Orlicky’s
independent/dependent demand rule) raw materials
• For budgeting purposes accuracy required
• Level of accuracy tolerated: 5 ≤ tracking signal ≤ 7
• Forecast Time Period
• Medium term (3 months to 2 years)
• Short term (0 to 3 months) forecasting throughout
the year to get a “handle” on demand
58. 2. Prepare the Data
• Different data are used for different products
• For carry-over items (old designs) use historical
data (there are a lot) of the same exact models
• For updated designs use historical data (there
are some) relative to similar past models (other
than judgement)
• For completely new product designs use
people’s opinions, judgements
59. 3. Select the Techniques
1. Qualitative techniques
• For completely new product designs (and updated
designs)
• Executive Opinion
• Visionary Forecast Char-Nicanor Kimball
2. Time series analysis and projection
• For carry-over items (old designs)
• X-11
3. Causal model
• For updated designs
• Seasonal Naïve approach
60. • The most
sophisticated
technique that can be
economically justified
falls where the sum
of the two costs is
minimal
• Increased accuracy
lower safety
stocks
• Weight the cost of a
more sophisticated
and more expensive
technique against
potential savings in
inventory costs
3. Select the Techniques (cont.)
61. 4. Make the forecasts
• Use the technique to
make the forecasts
• Compare the forecasts
with the actual sales to
estimate the forecast
error
• For each period,
calculate the deviation
deviation =
forecasts – sales (keep
sign)
Plossl, George W. – Production and Inventory Control, 2nd Edition,
Prentice Hall, 1985
62. 5. Track the forecast
• Calculate the Mean Absolute
Deviation (MAD) MAD =
(∑Deviation (without sign)) /
(#periods)
• Calculate the running (algebraic)
sum of forecast error (sum the
deviations, with their relative sign,
for every period) RSFE
• Tracking signal = RSFE / MAD
• Forecast is ok if
5 ≤ tracking signal ≤ 7
Plossl, George W. – Production and Inventory Control, 2nd
Edition, Prentice Hall, 1985
63. • Customer specifies the quantity (make-to-order)
• The production run lot is limited by equipment
capacity
• The shelf life of the product is short
• Tool life or tool maintenance limits the run size
When the EOQ concept has no value
64. Lead Time
• The lead time is the period of time between when the
replenishment order (inventory at order point) is placed
and the material requested with this order has been
received into stock and it is ready for use
• Lead Time = time to order + time to make + time to travel
+ time to get in system
• This is the most critical period for the industry because
here the item is most vulnerable to be out of stock
(inventory is at the lowest point)
• Determining how much reserve stock is required is
crucial
65. Reserve Stock
• Calculating reserve stock is difficult because reserve stock depends
on:
1. Ability to forecast demand accurately Uncertainty in the process
2. Length of the lead-time
3. Ability to forecast or control lead-time accurately Uncertainty in this
process too
4. Size of the order quantity (fluctuating demand will exceed the average
half the time normal curve)
• If the EOQ is large, the reserve stock is going to be large (Planned average inventory)
5. Inventory is proportional to the order quantity
6. Service level desired (given by number of SD’s)
• Order points require reserve stocks because of uncertainties that
cannot be eliminated
66. Reserve Stock (cont.)
• Apply statistical techniques for setting
reserve stocks only where their assumptions
are valid and only after testing
• All statistical techniques assume the future will
be like the past
• There will be changes along the way, underlying
assumptions may change, need signals to flag
• Tracking methods will indicate if corrections are
needed
67. Relations
• Planned Average Total Inventory = ½ Order Quantity +
Reserve Stock
• Order point (O.P.) = anticipated demand during lead
time + reserve stock
• Reserve stock = number of standard deviations
• number of standard deviations is given by service
level
e.g. service level = 98% 50% + 2 SD’s (95% / 2
= 48%) reserve stock = 2 SD’s)
19
68. Calculating Standard Deviation
• Average D2 =
Variance
• SD = sqrt(Variance)
• Use service level to
calculate the
number of SD’s
• Calculate the safety
stock = # SD’s
Plossl, George W. – Production and Inventory Control, 2nd Edition,
Prentice Hall, 1985
69. Forecasting vs Lead Times
• What happens when the
forecast interval is not equal to
the lead time interval?
• Adjusted MAD = MAD (LT / FI )beta,
where LT = Lead Time Interval, FI
= Forecast Interval and beta =
constant depending on the
demand patterns of the particular
business (beta = 0.7 gives
reasonably good results)
• Or: Adjusted MAD = MAD x
(factor right column table)
Plossl, George W. – Production and Inventory Control, 2nd
Edition, Prentice Hall, 1985
70. Forecasting vs Lead Times (cont.)
• Anticipated demand during lead time
= (forecasted demand per week) x
(number of weeks of the lead time) ①
• Reserve stock must increase as lead
time increases, but this increase is not
directly proportional to the increase of
the lead time
• Reserve stock ≠ (reserve stock per week)
x (number of weeks)
• Reserve stock = (adjusted MAD) x (factor
right column table) ②
• (Or Reserve stock = SD x (factor left
column in the right part of the table))
• Order Point = ① + ②
Plossl, George W. – Production and Inventory Control, 2nd Edition,
Prentice Hall, 1985
71. The Origins of Leveling
• Production leveling was invented by the
Japanese
• Called Heijunka
• Goal was to reduce Mura (Mura = unevenness)
• Vital to the Toyota production and manufacturing system
• The goal
• To keep demand constant over a period of time, t
• Why?
• By keeping demand constant, leveling production is
easy
72. Benefits of Leveling Production
• No spikes in labor costs
• Labor costs won’t dramatically increase or decrease due to
unforeseen changes in demand
• Company won’t be paying idle workers and won’t need to hire more
workers
• Keeps production capacity from being overbooked
• Last minute orders can be handled and shipped
• Customers receive every order on time
• Improved quality control
• Machines require less maintenance and are running at full capacity
less often
• Production can be more easily monitored because demand level is
expected
• Error tracking improves
73. Methods of Leveling Production
• Leveling by volume
• Manufacturing for which there is a range of demand is done by
using the average, long term demand value
• Batches of product are made as small as financially possible
• Shipment can be smoothed by shipping date
• Leveling by product
• Smaller and smaller product batches used, reducing lead time and
throughput time
• Smaller batches incremented in a way that doesn’t lead to financial
losses or running out of product
• The Heijunka Box is used to organize production via date, time,
and quantity
74. Changeover Time Reduction
• Leveling demand reduces changeover time throughout
facilities
• Changeover time is the amount of time, t, is takes to switch from
one manufacturing process to another
• Changeover time has three components
• Clean up: breaking down the machinery of the old process and
storing it
• Set up: building/setting up the new machinery required for the new
process
• Start up: getting the new production process running
• Leveling demand year round (365 days) reduces the
amount of changeover time that is necessary
75. Deathlok 365 Day Leveling
• Deathlok will change from just making products that sell
quarterly, to catalogs that sell different products year round
• This will level both production and demand, allowing for
• Reduction of changeover time
• Increased accuracy of forecasting
• Increased production effectiveness
• Increased worker satisfaction
• Increased Total Quality ratings
• Better supply chain operation
• Reduction of bottlenecks in supply chain
• Reduction of swelling inventories
• Reduced defects in products
• Reduced customer dissatisfaction due to misplaced, delayed, or
mishandled orders
76. 1. Compare with Competitor
• Name: product differences measurement
• Inside experts must come from different
disciplines to make this approach successful
• Marketing
• R&D (research and development)
• Manufacturing
• Legal
• Etc.
• Their opinions must be unbiased
77. 2. Build Disaggregate Market
Models
• Divide different segments of a complex
market for individual study and
consideration
• Project the S-shaped growth curves for the
levels of income of different geographical
regions
• These curves give information about the rate of
penetration of the market we are interested in
78. 3. Compare Model
• Use data and information regarding an “ancestor”
product with similar characteristic of the projected
one
• This comparison let us estimate the variability to
be expected
• How much our projections ill differ from the actual
data
• Due to economic (prices, income, etc.) and other
factors
79. … in an Undefined Market
• The market for a new product is often weakly
defined or few data are available
• History seems irrelevant
• Applied for gas turbines, electric and steam
automobiles, modular housing, pollution
measurement devices, and time-shared computer
terminals
• We do not need this kind of study!
80. Supply Chain Challenges
• Supply chain needs to be:
• Robust to withstand changes in local demand
• Reactive multiple markets to be served
• Dynamic no traditional push and pull model
• More responsive to customers (products, sourcing, manufacturing,
transport)
• “Connected” to be more agile and organized
• Harmonized new relationships with suppliers
• Visible
• Rule: a business can grow just if its supply chain can
grow faster than it
• An analysis of the potential and the limitations of the supply chain
is necessary
81. Push and Pull Strategies
Push Strategy Pull Strategy
Suppliers have an active role Customers have an active role
Suppliers “push” the goods
toward the customers
Customers “pull” the goods
they need
Products directly brought to
the customer (where he is
aware of the existence of the
brand)
The supplier should motivate
the customer to reach out to
the brand
82. Implement the Strategies
Push Strategy Pull Strategy
• New shops at the
customers’ locations
• Trade show promotions
• Sell products in new
retailer stores
• Direct selling to
customers (e.g.
showrooms)
• Engaging packaging
design
• Reach customers faster
with shipments
• Advertising
• Mass media
promotions
• Customer
relationship
management
• Sales
promotions and
discounts
84. More Accurate Forecasts
For a large
group of items,
the forecast is
more accurate
because positive
and negative
differences
between the
actual and the
forecasted
demand nearly
cancel out
Plossl, George W. – Production and Inventory Control, 2nd Edition, Prentice Hall,
1985
85. Choice of Market
• Over 200 countries to choose from
• Some countries are riskier than others
• Economy
• Safety
• Which market will accept the product the easiest?
• Which market has the potential for maximum
profits?
86. People
• Existing domestic workers may need to locate
abroad - is it safe?
• New hires will be made therefore there must be
an investment in training
• An analysis of the labor market in the potential
new market
• Are there jobs?
• Consider hiring some local employees
87. Finance
• Consider where the expansion will be funded
• The home country or the new one
• Local taxes and regulations must be studied
• Research incentives to bring business into new market
• A lot of areas offer incentives to foreign companies to set up in their
country
• Consider working with an international financial institution
if Deathlok is not already
• Partnering with companies who understand the local
economy is suggested
88. Sales and Marketing
• Culture is nuanced
• Be sure to study current successful marketing tips
in new market
• Translating the operations into the local language
may not be as easy
• Key concepts may be lost
89. Tax and Regulation
• The local market will have different legislative
laws, import restrictions, liability laws etc.
• Currency risk is present
• How stable is the local market?